Dimplex DFB8842 Owner's Manual page 19

(mantels) and trims and the limited 1 year warranty period for fireplace
surrounds (mantels) and trims also applies to any implied warranties that may
exist under applicable law. Some jurisdictions do not allow limitations on how
long an implied warranty lasts, so the above limitation may not apply to the
purchaser.
What this limited warranty does not cover
This limited warranty does not apply to products that have been repaired
(except by Dimplex or its authorized service representatives) or otherwise
altered. This limited warranty does further not apply to defects resulting from
misuse, abuse, accident, neglect, incorrect installation, improper maintenance
or handling, or operation with an incorrect power source.
What you must do to get service under this limited warranty
Defects must be brought to the attention of Dimplex Technical Service by
contacting Dimplex at 1-888-DIMPLEX (1-888-346-7539), or 1367 Industrial
Road, Cambridge Ontario, Canada N1R 7G8. Please have proof of purchase,
catalogue/model and serial numbers available when calling. limited warranty
service requires a proof of purchase of the product.
What Dimplex will do in the event of a defect
In the event a product or part covered by this limited warranty is proven to
be defective in material or workmanship during (i) the 5 year limited warranty
period for products other than fireplace surrounds (mantels) and trims, and (ii)
the 1 year limited warranty period for surrounds (mantels) and trims, you have
the following rights:
• limited warranty service will be performed solely by dealers or service
agents of Dimplex authorized to provide limited warranty services.
• For products (other than surrounds (mantels) and trims) for the
period ending at midnight on the first anniversary of the date of first
purchase, Dimplex will in its sole discretion either repair or replace such
defective product or part without charge. If Dimplex is unable to repair or
replace such product or part, or if repair or replacement is not commercially
practicable or cannot be timely made, Dimplex may, in lieu of repair or
replacement, choose to refund the purchase price for such product or
part. This limited warranty entitles the purchaser to on-site or in-home
warranty services. Accordingly, Dimplex will be responsible for all labour
and transportation costs associated with the repair or replacement of the
product or part except as follows: (i) charges may be levied for travel costs
incurred to travel to the purchaser's site where the product is located if
the purchaser's site is beyond 30 miles (48 km) from the closest service
depot of Dimplex's dealer or service agent; and (ii) the purchaser is solely
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