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NEC SuperScript 4200N Online User's Manual

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S U P E R S C R I P T 4 2 0 0 N
ONLINE USER'S GUIDE
Click here to go to Index
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February, 1999

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  • Page 1 S U P E R S C R I P T 4 2 0 0 N ONLINE USER’S GUIDE Click here to go to Index Click here to go to Table of Contents February, 1999...
  • Page 2 NEC disclaims any responsibility for specifying which marks are owned by The NEC Technologies product(s) discussed in this document which companies or organizations. are warranted in accordance with the terms of the Limited Warranty Statement accompanying each product.

  • Page 3: Using This Guide

    This user’s guide includes the information you need to Chapter 10, “Technical Support” operate and maintain your NEC SuperScript™ 4200N Tells how to contact NEC for service, support, and supplies printer. The chapters in this guide are described below. for your printer. Also provides information about the Chapter 1, “Features”...
  • Page 4 SuperScript 4200N — User’s Guide...

  • Page 5: Table Of Contents

    USING THIS GUIDE Front View CHAPTER 1: FEATURES Front Internal View Back View Overview Back Internal View SuperScript 4200N Highlights Top Internal View Printer Options Your Starting Point Installing the Belt Cartridge System Requirements for Print Clients Installing the Supported Network Environments...
  • Page 6 Client System Requirements Choosing the Printer Easy Remote Printing Setup Configuring the PPD Remote Printing From Your Desktop Renaming Your Printer Getting Printer Status Printing Getting Help Page Setup PrintAgent Features PrintAgent Program Menus PrintAgent Window Menus SuperScript 4200N — User’s Guide...
  • Page 7 Installing MAP Replacing the Belt Cartridge Running MAP and Selecting a 4200N Inside the Back Cover Windows Print Clients Installing SuperScript 4200N Printer Drivers Replacing the Fuser Unit TCP/IP Requirements for Cleaning the Laser Lens Windows Configuration Replacing the Ozone Filter...
  • Page 8 Vertical Streaks Ordering Supplies Vertical White Band NEC Warranty and Service Black Line NEC Service Contracts Vertical Line SuperScript 4200N Printer Limited Warranty 103 Image Staggered Vertically Warranty Period Horizontal Banding Warranty Coverage Horizontal White Band Warranty Support Toner Spots...

  • Page 9: Chapter 1: Features

    Windows, Macintosh, and UNIX print clients can send print and is adaptable to changing business needs. The SuperScript jobs to the SuperScript 4200N. System requirements for 4200N network printer includes web-based printing Windows and Macintosh print clients are shown below. See capability.

  • Page 10: Supported Network Environments

    Supported Network Environments Energy Saving The SuperScript 4200N comes with software for using the The SuperScript 4200N printer meets the printer within several network operating systems. requirements of the Environmental Protection Agency’s Energy Star • Microsoft Windows NT Server 4.0 Computers program for printers.

  • Page 11: Printing Software For Macintosh Clients

    Custom/Network Client Setup RINTER AGES If you are a network client with access to a SuperScript 4200N The SuperScript 4200N Web Pages requires a separate server printer, you can use this setup to access web-based printing and can only be used when the SuperScript 4200N is tools and network utilities.
  • Page 12 Millimeters brilliant projected images. Letter 8.5 x 11 216 x 279 Your Starter Kit includes a sampler of NEC Premium papers. See page 102 for information about ordering NEC premium Legal 8.5 x 14 216 x 356 papers and other printer supplies. If you do not have the 8.3 x 11.7...

  • Page 13: Superscript 4200N Settings

    Drivers,” shows the PostScript printer drivers and explains Printer Settings how to use them. SuperScript 4200N printer settings give you many ways to Color Processing customize your print job. There is often more than one place to change the same printer setting. These include Color Control •...

  • Page 14: Watermarks

    This feature is available for advanced users (except for to turn this feature OFF for color photo images. Windows NT). You must install it from the SuperScript 4200N CD using the Custom Install feature. It will not appear on the Halftoning printer driver until you install it.

  • Page 15: Device Options

    PostScript Header Available printer memory You can control whether the driver sends a PostScript header Set this to match the amount of memory you have installed in with each document. If the printer is shared on a network, the printer. this option should not be used.
  • Page 16 The Update Soft Fonts feature updates the driver to recognize new fonts. Use this if you have added new fonts to your system after you installed the driver. SuperScript 4200N — User’s Guide...

  • Page 17: Chapter 2: Getting Started

    Do not defeat the purpose of the grounding plug by removing the third pin. • Printing with the SuperScript 4200N • Quick web printing with the SuperScript 4200N ELECTING A OCATION • Printing envelopes, transparencies, and labels Select a level, stable place with adequate space for air circulation and opening covers and trays.

  • Page 18: Unpacking

    Appendix D to safeguard internal components. Caution! The printer and packaging weigh approximately 100lbs. To set up the printer and move it requires two adults. SuperScript 4200N — User’s Guide...

  • Page 19: Checking Printer Contents

    Take a moment to verify that the following items were included in your printer box. • Toner Collector (installed next to the Toner Modules inside Front Cover of printer) • SuperScript 4200N printer with 250-sheet Paper Tray 1 • QuickStart Poster • Accessory Kit (see contents below) •...

  • Page 20: Identifying Printer Parts

    DENTIFYING RINTER ARTS • Transfer Drum—transfers image to paper Use the illustrations on the facing page to identify standard parts for the SuperScript 4200N. • Registration Rollers—keeps the paper straight • Transfer Roller—works with the Transfer Drum to Front View transfer the image to the paper •...
  • Page 21 Important Printer Parts FRONT INTERNAL VIEW FRONT VIEW Operator Panel Toner Module Racks Top Cover Paper Transfer Rollers Output Tray Power Top Cover Button Release Button Front Cover Front Cover Toner Collector Latch Paper Tray 1 BACK INTERNAL VIEW Transfer Unit consists of: Transfer Drum Registration Rollers Transfer Roller...

  • Page 22: Installing The Belt Cartridge

    The Belt Cartridge is sometimes called the Photoconductor Belt Module or OPC Unit. Remove the Tension Release Pins from both sides of the Belt Cartridge (D). Caution The Belt Cartridge should slide easily into the printer. Do not force it! SuperScript 4200N — User’s Guide...

  • Page 23: Installing The Fuser Oil Bottle And Fuser Cleaning Roller

    side facing the front of the printer (D). The tab on the NSTALLING THE USER OTTLE bottle should face right when viewed from the printer’s USER LEANING OLLER front. Place in front of the Lock Tabs. 1. Open the Top Cover of the printer (A). Remove the Fuser Cleaning Roller from its plastic bag and set into place with the exposed part of the roller 2.

  • Page 24: Installing The Toner Modules

    3. Begin with Cyan. Remove the Toner Module from its 8. Close the Front Cover, making sure it clicks into plastic bag and rock it gently three or four times (C). place (F). K (Black) Y (Yellow) M (Magenta) C (Cyan) SuperScript 4200N — User’s Guide...

  • Page 25: Loading The Paper Tray

    place. The outside of the tab should match the desired OADING APER size marked on the inside of the tray (B). Paper Tray 1 can hold up to 250 sheets of medium weight Squeeze the left side guide and slide it to match your paper—U.S.

  • Page 26: Printing A Startup Page

    Do not defeat the purpose of the grounding plug by removing the third pin! Turn on the printer power. Power Warning Online Menu OnLine Data Label Feed Item Media Previous Next Select SuperScript 4200N — User’s Guide...

  • Page 27: Connecting The Printer To Your Computer Or Network

    Ethernet port at the same time. Connecting the 4200N as a Network Printer Connecting the 4200N as a Local Printer To connect the SuperScript 4200N to a 10/100Base-T network: If you want to connect the SuperScript 4200N to a Windows computer as a local Turn off the printer.

  • Page 28: Printing With The 4200N Printer

    The Windows 95/98 operating system Follow these steps. Setting the Printer’s IP Address 1. Insert the SuperScript 4200N CD into the CD-ROM drive. There are several ways to do this. The steps below show how 2. The Installer will launch automatically.

  • Page 29: Installing The Driver

    Restart for the new Driver to take effect. note: You can also install Remote Printing software from the SuperScript 4200N CD . For more information on PrintAgent Remote Printing and Pull Printing, see Chapter 6, “Web Printing Setup. ” WARNING! Do not use envelopes that have fasteners, snaps, or windows.

  • Page 30: Printing On Thick Paper

    Load up to 50 sheets in Paper Tray 1. • Keep the paper path clean. Transparencies are especially sensitive to dirt. If shadows appear on either the top or bottom of the sheets, refer to Chapter 8, “Maintaining SuperScript 4200N — User’s Guide...

  • Page 31: Printing Labels

    RINTING ABELS Printing labels, envelopes, thick paper, or transparencies takes slightly longer than plain paper. Be careful to fan and align the label sheets in Paper Tray 1. When adding more label sheets, remove the ones already in the tray. Stack and fan together before putting them back. 1.
  • Page 32 SuperScript 4200N — User’s Guide...

  • Page 33: Chapter 3: Printer Options

    CHAPTER 3 Legal Paper Tray PRINTER OPTIONS VERVIEW This chapter provides instructions for installing and using printer options, including • Installing the Legal Paper Tray • Adding the Paper Tray 2 Unit • Adding Memory (SIMM) See page 102 for information about ordering printer options and supplies.

  • Page 34: Adding The Paper Tray 2 Unit

    Paper Tray 2 Unit as shown (A). Adding Paper Tray 2 Unit Connector Cable Adding Paper Tray 2 will increase the printer’s height by 4 inches Screw Hole SuperScript 4200N — User’s Guide...
  • Page 35 8. Facing the back of the printer, locate the Connector Cable 11. Snap on the left and right Paper Tray 2 unit covers (F). at the rear of the Paper Tray 2 unit. 12. Reconnect the power and interface cables to your printer. 9.

  • Page 36: Adding Memory (Simm)

    The following table lists the memory requirements, SIMM DDING EMORY specifications, and advantages of added memory. The SuperScript 4200N has four Single Inline Memory Module (SIMM) slots and comes with 32MB RAM. However, you can upgrade to a maximum of 128MB of RAM through Desired...

  • Page 37: Installing Simm

    Installing SIMM Hold the SIMM so that the metal edge faces toward the memory socket and the notched side of the SIMM faces 1. Turn the printer off and disconnect it. the right. 2. Using a small phillips-head screw driver remove the two Hold the SIMM at a slight upward angle, being careful screws from the expansion slot on the rear of the printer not to touch the connection points along the edge of the...
  • Page 38 SuperScript 4200N — User’s Guide...

  • Page 39: Chapter 4: Printer Drivers

    SuperScript 4200N CD: the different settings available on printer drivers, see Chapter 1, “Features.” You can also use the online Help 1. Insert the SuperScript 4200N CD into the CD-ROM drive. feature on any printer driver. 2. The Installer will launch automatically.

  • Page 40: Printing A Document

    2. Click to select new settings in the property sheet. 3. Click OK to save the changes you made in all property sheets and close the printer driver. Click Apply to save the changes you made in a property SuperScript 4200N — User’s Guide...
  • Page 41 Windows 95/98 PostScript 3 Printer Driver The General, Details, and Sharing tabs provide access to Windows features for setting up your printer. A brief description is provided here. For more information about settings on these tabs, see the Windows manual. General Tab This tab provides general information about the printer.
  • Page 42 Click any tab to view more printer settings. print page borders on your job. Click the Restore Defaults button to replace current settings on the tab with factory defaults. To order NEC Premium papers call 800-632-2326 SuperScript 4200N — User’s Guide...
  • Page 43 Windows 95/98 PostScript 3 Printer Driver (continued) Graphics Tab Use the Graphics tab settings to define print quality. Shown is the driver having the Color Control options. This Fonts Tab feature only appears when the ICM based driver is installed. You can use the Fonts tab to Device Options Tab specify how TrueType fonts in...

  • Page 44: Windows Nt

    Windows NT 4.0. Select the Page Setup or Advanced tab to find the 1. Insert the SuperScript 4200N CD into the CD-ROM drive. setting you want to change. 2. The Installer will launch automatically. Click to select new settings. In the Advanced tab, when 3.
  • Page 45 Security tabs provide access to printer properties specific to the Windows features for setting up your SuperScript 4200N. (More settings are printer. For information about settings on available when you select Print or Print these tabs, see the Windows manual.
  • Page 46 Click OK to save changes and close the driver. Click Cancel to discard changes and close the driver. Click any setting in the scrolling menu and the lower portion of the tab displays more options for that setting. SuperScript 4200N — User’s Guide...

  • Page 47: Windows 3.1X

    1. Boot your system and start Windows. In the Print Setup dialog box that appears, select the 2. Insert the SuperScript 4200N CD into the appropriate appropriate SuperScript printer driver in the Printers list drive (in this example we use drive E).
  • Page 48 PostScript printing language. options for PostScript printing. Click the Help button to view Click Cancel to discard changes Click OK to save changes the complete Help file. and close the driver. and close the driver. SuperScript 4200N — User’s Guide...

  • Page 49: Macintosh

    Then perform a custom install of the Apple Printer Utility. 1. Launch the Apple Printer Utility. Installing Printing Software 2. Select the zone in which your SuperScript 4200N printer 1. Insert the SuperScript 4200N CD in your drive and resides.
  • Page 50 Macintosh PostScript 3 Printer Driver Pull down the Settings menu to view more categories in the center panel. SuperScript 4200N — User’s Guide...

  • Page 51: Chapter 5 The Operator Panel

    CHAPTER 5 PERATOR ANEL EATURES THE OPERATOR PANEL Indicator Lights The indicator lights on the Operator Panel communicate the operating status of the printer. VERVIEW The printer Operator Panel allows you to read printer Light Mode Status messages and change printer settings directly at the printer. Power Printer power is on or in POWER SAVE The diagram below identifies the different areas of the...

  • Page 52: The Message Display

    This appears if you press the Online button while the printer is processing a job or waiting CANCEL JOB for additional input to complete the print job. Then press the Select button to cancel the job. SuperScript 4200N — User’s Guide...

  • Page 53: Operator Panel Buttons

    Operator Panel Buttons Operator Panel menu tree and procedures for changing printer settings are discussed beginning on page 46. Operator panel buttons have different functions depending on whether the printer is online, offline, or in menu mode. The table below summarizes Operator Panel buttons. The Button Mode Function...

  • Page 54: Using The Menu Tree

    M = Menu SETUP Press Item to move back READY = Select to the previous menu level POSTSCRIPT = Next OFFLINE = Previous COMMUNICATIONS TOTAL PAGE COUNT Press Menu USAGE STATUS to enter menu mode PRINT FORM SuperScript 4200N — User’s Guide...

  • Page 55: Operator Panel Menus

    Operator Panel Menus PostScript Menu Use this menu to configure the printer’s settings for the The Operator Panel has the six main menus, described below PostScript interpreter. (Default selections for each setting are marked with an asterisk (*). POSTSCRIPT Control Menu YES* / NO STARTUP PAGE Use this menu to cancel the current print job or reset the...

  • Page 56: Operator Panel Tasks

    While the printer is offline, it continues to receive data until its input buffer is full. If you press the Online button while the printer is printing, it finishes the current page, and then waits for you to bring it online again. SuperScript 4200N — User’s Guide...

  • Page 57: Setting Media Type

    Setting Media Type Press Online . appears on the display. OFFLINE Press Menu . appears on the display. When you load a new paper type into the tray, you should set MENU - CONTROL the Media type. If you do not specify the correct media type, Press Next until appears on the display, and press SETUP...
  • Page 58 If you SUBNET MASK GATEWAY select , the TCP/IP protocol is enabled. ENABLE To validate any changes to network settings, turn off the printer, wait 10 seconds, then turn on. SuperScript 4200N — User’s Guide...

  • Page 59: Chapter 6: Web Printing Setup

    Server to support print clients for Remote and Pull Printing. printer status at your desktop. You can print to any SuperScript 4200N printer anywhere, as long as you have its Only the Printer Home Page, Configuration Page, and NIC URL.

  • Page 60: Server System Requirements

    <CD-ROM drive>:\NEC_disk\ncss42rn You must install the PrintAgent core software and the Pull Printing Server software on a secondary server. 1. Insert the SuperScript 4200N CD into the CD-ROM drive c:\program files\xitami\htdocs\ncss42rn of the server and the Installer will launch automatically.

  • Page 61: Remote Printing

    OK to begin downloading and installing. During installation, you will be prompted to enter the URL (IP Address) of the SuperScript 4200N you want to print to. When installation is finished, you can see the You must enter a URL for the Pull Printing Server.

  • Page 62: Getting Printer Status

    PrintAgent must be running. To start PrintAgent, press the RINT GENT EATURES Windows Start button, select Programs , and select NEC In addition to providing printer status and Help, PrintAgent PrintAgent System to display PrintAgent commands. buttons and menus provide access to the features described Choose Start .

  • Page 63: Printagent Window Menus

    To stop PrintAgent, select Stop from the Tool Tray menu or To uninstall the PrintAgent System, including all PrintAgent Program menu. printers and the NEC PrintAgent System, press the Windows Start button, select Programs , and select NEC PrintAgent Monitor a Printer System to display PrintAgent commands.

  • Page 64: Pull Printing

    URL of a printed. web page. The PrintAgent frame gives real-time reports on your print job and printer The Properties frame and gives access to networ lets you change settings and Help. document and printer settings. SuperScript 4200N — User’s Guide...

  • Page 65: Sending A Job

    The lower right frame of the Pull Printing Page shows the 6. Click Send file for printing or Send URL for printing . NEC PrintAgent window. The animated printer image shows The job will be rendered by the Pull Printing server and the printer status.

  • Page 66: Plug Ins

    Internet Options. Click on installed on the Pull Printing Server. Acrobat Reader is the Advanced tab. In the Security section, there are three provided on the SuperScript 4200N CD. cookie options. Make sure the radio button is on the “Always accept cookies” option.

  • Page 67: Chapter 7: Network Setup

    Network Administration Page to monitor and manage VERVIEW network printers. TCP/IP is also required to operate the To use the SuperScript 4200N as a network printer, you must printer in an IP protocol network (such as for peer-to-peer do the following setup tasks.

  • Page 68: Network Printer Features

    MAC address. The Protocol Address is the IP address you AppleTalk Connection Information assign the 4200N printer. You can use the Apple Printer AppleTalk Printer Name: SuperScript 4200N Utility to keep the name of the printer consistent among TCP/IP Connection Information Macintosh print clients.

  • Page 69: Setting The Printer Ip Address

    Click Reset in the System column, Windows 95/98 and Windows NT 4.0. You can use MAP to locate and list SuperScript 4200N network printers connected to your network. Then you select one of the IPX links to go to •...

  • Page 70: Restoring Factory Default Settings

    Navigator or Internet Explorer, to network is fully re-initialized, but its connection with the access the Network Administration Page. printer controller is not. To reset the connection with the note: See page 61 for instructions on assigning the SuperScript 4200N — User’s Guide...

  • Page 71: Using Map

    Windows 95/98 and Windows NT 4.0. You use MAP to list AppleTalk), the top line displays the protocols supported SuperScript 4200N network printers connected to your and if the protocol is enabled or disabled. network. Then you select one to go to its Network Network Address: Click here to view the serial number Administration Page for network administration options.

  • Page 72: Installing Map

    As you configure your network operating system, you will Network Administration Page to configure the printer for need to install a copy of the SuperScript 4200N printer driver NetWare 4.x is shown on page 70 onto each workstation that will be accessing the network printer.

  • Page 73: Tcp/Ip Requirements For Windows Configuration

    Enter the hardware address of the 4200N. This provided on the SuperScript 4200N CD. See page 66. address is listed on the Network Settings page under • You can also set up shared printing (see page 67).

  • Page 74: Windows Peer-To-Peer Printing Setup

    Runs on Windows 95/98 and workstations or servers “out of the box.” note: SuperScript 4200N printer drivers are provided on the SuperScript 4200N CD that comes with the 4200N • Runs on networks with or without a NetWare file server. printer.

  • Page 75: Setting Lpr Printing On An Nt Network

    Settings , then select Printers . then select Properties from the File menu. 10. In the Printers window, double-click the Add Printer 5. Click on the Ports tab (the SuperScript 4200N driver icon. installs to LPT1 by default). 11. Click Next to begin installation and specify Network 6.

  • Page 76: Dynamic Host Configuration Protocol

    The DHCP server will cancel the lease and may assign the IP address to another device. Therefore, it is highly recommended to explicitly specify the NIC lease as permanent or unlimited in your DHCP server configuration. SuperScript 4200N — User’s Guide...

  • Page 77: Netware 4.X And

    Create Print Queue Object. X AND a. Highlight the Organizational Unit. From the Object Using NWADMIN or NWADMN32 menu, select Create . This process involves the following tasks. b. In the New Object window that appears, scroll down the Class of New Object list, select the Print •...
  • Page 78 In Windows, use the Add Printer feature to install and a. In the Systems column, click on Reset . After the configure a SuperScript 4200N printer driver in each Reset, turn the printer off, wait 10 seconds, then turn workstation that will access the network printer.

  • Page 79: Netware

    Network Settings page under In Windows, use the Add Printer feature to install and Novell Network Information. configure a SuperScript 4200N printer driver in each workstation that will access the network printer. 4. Define the Printer.

  • Page 80: Web Jetadmin

    Scroll down to the Start New Discovery section and click E:\WebJetAD\ nec_super_script_4200N\Offline.gif on the Start! button. E:\WebJetAD\ nec_super_script_4200N\PaperJam.gif Now, you should be able to see the NEC SuperScript 4200N when you search devices. WebJetAdmin Directories and Files Shown below are the locations of where the WebJetAdmin files must be copied to.

  • Page 81: Unix Print Clients

    IP address from the command line. (followed by the control file containing control information 1. Set up the SuperScript 4200N printer as a remote printer for this job) to the remote system. The printer-based lpd then on a host that sends jobs to a Print Server using lpd. Use filters the data and prints the job according to information...
  • Page 82 13. Set this printer as the default printer and print a page, for example, from a browser, to verify that the installation was successful. note: This information was based on the sample input in the earlier steps. Actual parameters may vary depending on prior setup. SuperScript 4200N — User’s Guide...

  • Page 83: Maintaining Your Printer

    • Do not expose the Belt Cartridge or Transfer Drum to quality and efficient operation of your NEC SuperScript 4200N printer. Included are instructions for the following direct sunlight or bright room light.

  • Page 84: Maintenance Schedule

    Certain printer parts must be maintained or replaced by an the Toner Module and gently rock it from side to side to authorized NEC field service engineer. When this is necessary call NEC Technical Support at 800-632-4650. They redistribute the toner (about every 6,000 pages for color will put you in touch with an engineer in your area who can toner and every 10,000 pages for black toner).

  • Page 85: Replacing The Toner Modules

    The Operator Panel will display the TONER EMPTY message when the toner level is getting low. To order an NEC SuperScript 4200N Toner Module contact your NEC printer dealer or see below. The black replacement modules print approximately 5,000 pages (at normal 5% coverage).

  • Page 86: Replacing The Fuser Oil Bottle

    Open the Lock Tabs (C). Remove the used Fuser Oil Bottle and discard it (D). note: Hold a piece of paper under the used Fuser Oil Bottle while removing it to avoid drips in the printer. SuperScript 4200N — User’s Guide...

  • Page 87: Replacing The Fuser Cleaning Roller

    7. Reset the Operator Panel to make sure the consumables EPLACING THE USER LEANING usage information is current (G). Follow these steps. OLLER a. Press Online . appears on the display. OFFLINE Part Number 20-211 b. Press Menu . appears on the display. CONTROL 1.

  • Page 88: Cleaning The Belt Cartridge

    Remove the small Cleaning Brush from inside the front of the printer (D). note: Opening the Front Cover is necessary in order to make room for the Belt Cartridge. Cleaning Blade Do not touch edge! SuperScript 4200N — User’s Guide...

  • Page 89: Replacing The Belt Cartridge

    Do not use force (F). EPLACING THE ARTRIDGE Flip down the Lock Levers (G). Part Number 20-205 Close the Front and Top Covers. 1. Turn off the printer (A). Reset the Operator Panel to make sure the consumables 2. Open the Front and Top Covers (B). usage information is current (H).

  • Page 90: Inside The

    Lift the unit out 12. Clean the rest of the Transfer Unit. (C). 13. Close the Back Cover. Transfer Drum Registration Rollers Transfer Roller Paper Discharger Be careful not to touch the Transfer Drum! Wire Inside SuperScript 4200N — User’s Guide...

  • Page 91: Replacing The Fuser Unit

    Loosen (but do not remove) the finger screws and EPLACING THE USER brackets that hold the Fuser Unit in place (E). Part Number 20-219 Lift out and discard the used Fuser Unit (F). 1. Turn the printer off and allow it to cool. 10.

  • Page 92: Cleaning The Laser Lens

    Reinstall the Belt Cartridge and the Toner Modules (G). 3. Flip up the Belt Cartridge Lock Levers(C). Close the Front and Top Covers. Remove the Belt Cartridge (D) and loosely wrap it in a soft dark cloth or paper (E). Tabs SuperScript 4200N — User’s Guide...

  • Page 93: Replacing The Ozone Filter

    EPLACING THE ZONE ILTER EPLACING THE ONER OLLECTOR Part Number 126164 Part Number 20-213 The Ozone Filter needs to be replaced about every 12 months. The Toner Collector is a replaceable plastic bottle that collects used toner. Follow these directions to change it: 1.

  • Page 94: Cleaning The Outside Of The Printer

    1. Turn off and unplug the printer 2. Open the Top Cover slightly. 3. Using a dry cotton cloth, clean the Paper Exit Rollers. Manually rotate each roller. 4. Close the Top Cover. Paper Exit Rollers SuperScript 4200N — User’s Guide...

  • Page 95: Chapter 9 Troubleshooting

    CHAPTER 9 Paper does not output to the output tray… Check for paper jam or misfeed. TROUBLESHOOTING Paper does not stack correctly… Check that the paper is between 16 and 90 lbs. base weight. Printer Messages VERVIEW Printer messages provide useful information for progress This chapter tells you how to resolve problems with your checks and troubleshooting.
  • Page 96 Paper Tray 1 or 2 is not installed in Feeder. MEDIA MISMATCH LOAD <MEDIA> TRAY Tray does not have the correct media as specified for the print job. Load the media shown on the display <Paper, Label, or OHT (Transparency/OHP)>. SuperScript 4200N — User’s Guide...

  • Page 97: Preventing Paper Jams

    Panel will report MISFEED note: Frequent jams in any area indicate that area should be checked, repaired, or cleaned. Paper Path of the SuperScript 4200N Output Tray • Store all media in a dry location. • Make sure you have loaded the paper printing-side up.

  • Page 98: Removing Paper Jams

    Make sure the paper is lying flat in the tray and that the stack does not exceed the media limit mark inside the tray. Slide the tray back into the printer. SuperScript 4200N — User’s Guide...

  • Page 99: Inner Jams

    Inner Jams Remove the jammed paper by pulling it from the bottom of the fuser , through the printer’s Back Cover, not from Inner jams happen in the transfer Drum/Transfer Unit area. the top of the Fuser area. This prevents any unfused This type of jam means that the media did not make it to the toner from dirtying the Fuser Rollers (located under the paper exit area.

  • Page 100: Outer Jams

    3. If the paper does not come out easily or if only a small amount is showing, open the Top Cover and follow steps 3—5 in the previous section. 4. Close the Top and Back Covers. Close the Back Cover. SuperScript 4200N — User’s Guide...

  • Page 101: Print Quality

    Solutions RINT UALITY • Check the table the printer is on. It should not be tilted This section discusses potential print quality problems, what more than 1.5%. causes them, and how to resolve them. • Check the Toner Modules. Replace any that are too low. Background is Smeared Image Shows Banding, Shadows, or Shifting Toner can spread where it does not belong when there is too...

  • Page 102: Black Line

    • Replace or redistribute Toner Modules if low. wobbly. • Call a service representative to check the printer, if you cannot identify a cause. SuperScript 4200N — User’s Guide...

  • Page 103: Color Misregistration

    Color Misregistration Back of Paper is Stained When two colors do not register properly, it may indicate There are toner stains on the back side of the paper. problems with the Belt Cartridge. Solution Solutions • Paper containing unfused ink may have been pulled up •...

  • Page 104: Nothing Printed

    From the Spool Settings dialog box, select Print directly to the printer radio button. • Put the printer into unidirectional mode. From the printer Operator Panel, press the OFFLINE button. Press MENU . Press NEXT until appears. COMMUNICATIONS SuperScript 4200N — User’s Guide...

  • Page 105: Network Printing Problems

    If a problem persists, contact on the interface panel on the back of the printer. The green NEC Printer Technical Support at their web site light should be lit and steady. Light patterns that indicate (www.nec.com/nectechsupport) or phone 1-800-632-4650.

  • Page 106: Troubleshooting For Netware

    Print a file and verify that the file goes to the queue. • Are the print queues assigned to the NIC-connected printer also assigned to another network printer? If they are, the print jobs may be going to that printer. SuperScript 4200N — User’s Guide...

  • Page 107: Troubleshooting For Macos

    NIC can service the job. To do • The default name for the printer is SuperScript 4200N # , this, disable the other printer and send another where # is the sequential number of 4200N printers print job.
  • Page 108 SuperScript 4200N — User’s Guide...

  • Page 109: Chapter 10: Technical Support

    How to reach NEC Technical Support for assistance How to Contact NEC • How to order supplies and printer options There are a number of ways to contact NEC or receive information about technical issues, products, and services. • How to obtain NEC service contracts •...
  • Page 110 You can fax questions or comments to NEC at 250-Sheet Paper Tray 2 4005 978-742-7049 250-Sheet Legal Tray 4004 Be sure to indicate the number where NEC can telephone or Printer Supplies fax a response. Part Order # Using FastFacts—NEC’s Information Retrieval System...

  • Page 111: Nec Warranty And Service

    4200N P ARRANTY AND ERVICE UPER CRIPT RINTER Your SuperScript 4200N printer comes with a one-year onsite IMITED ARRANTY warranty. The complete warranty is provided below. Packing NEC TECHNOLOGIES, INC. (hereinafter NECTECH) and shipping instructions are provided in Appendix D. All warrants this Product to be free from defects in material and repair requests must be prequalified by calling NEC...

  • Page 112: Warranty Support

    No control of the system, among other factors. While NEC service will be provided outside of the United States or TECHNOLOGIES, INC. Products are considered to be Canada.

  • Page 113: Appendix A Printer Specifications

    APPENDIX A Color Support ® • Apple ColorSync 2.12 PRINTER SPECIFICATIONS • Windows 95 ICM • All ICC-compliant color management systems Interface Ports PERATING PECIFICATIONS • IEEE 1284-compliant parallel • Ethernet 10/100Base-T Print speed The following speeds are based on letter size paper and 5% Power Requirements coverage.

  • Page 114: Paper Handling

    Recommended Media Front: 28 inches Use NEC Premium papers (listed below) to ensure the best quality printed output. If you do not have the NEC Premium Back: 8 inches papers, try to match them as closely as possible for the best Printable Area printing results.

  • Page 115: Appendix B Media Specifications

    Use NEC Premium papers (listed below) to ensure the best applied to preprinted forms can remove ink from the quality printed output. If you do not have the NEC Premium form and leave residue (called offset) inside the printer. papers, try to match them as closely as possible for the best In addition to offset residue problems, ink residues may printing results.
  • Page 116 Do not use media with the consistently good results from your printer. Using the NEC following characteristics. Premium papers described above will ensure good results.

  • Page 117: Safety Information

    This chapter provides safety information and product This printer is certified as a Class 1 laser product under the specifications for the SuperScript 4200N printer. As you U.S. Department of Health and Human Services (DHHS) operate your printer, please be aware of the following safety Radiation Performance Standard according to the Radiation considerations.

  • Page 118: Fcc Statement

    Use a shielded and properly grounded I/O cable to ensure compliance of this unit to the specified limits of the rules. The NEC SuperScript 4200N printer meets the requirements of FCC Class A when connected to an Ethernet cable. SuperScript 4200N — User’s Guide...

  • Page 119: Appendix D Moving Your Printer

    APPENDIX D Remove the optional Paper Tray 2 Unit if attached. Open the Top Cover (A). MOVING YOUR PRINTER Open the Lock Tabs inside (B). Carefully remove the Fuser Oil Bottle (C). note: Hold a sheet of paper under the Fuser Oil Bottle This appendix gives you directions on how to safely move or so no oil drips back into the printer.
  • Page 120 Operator 13. Connect the interface cables (H). Panel. 14. Open the Top Cover and remove any paper towels from It takes two adults to move this printer! SuperScript 4200N — User’s Guide...

  • Page 121: Moving Your Printer Locally

    unpacked your printer. Insert the Tension Release Pins at HIPPING THE RINTER each end of the fuser as shown (B). To ship your printer long distance, follow steps 1 —9 under Open the Front Cover and remove the Toner Modules “Moving Your Printer Locally”...
  • Page 122 10. Remove and discard the Toner Collector (H). If you have 14. Place the printer into the base tray of the shipping carton a new Toner Collector replace it now. To order a new (J). Toner Collector call NEC Customer Service at 800-632- SuperScript 4200N — User’s Guide...
  • Page 123 15. Pack the printer for shipment as shown (K). 18. Tape the top of the box shut 16. Do not forget the Power Cord and User’s Guide (unless 19. Put shipping straps vertically around the box. you are shipping the printer for service ). Slide the box 20.
  • Page 124 SuperScript 4200N — User’s Guide...

  • Page 125: Index

    color planes 76 Explorer 4.01 20 NDEX color processing 5 Click on a page number to color support 105 factory defaults 47 automatically display that page. Communications Menu 48 restoring 49, 62 Numerics Connecting 19 FCC 110 10 Mbps 2 Connector Cable Door 26 Filter Cover 12 10/100Base-T 2...
  • Page 126 Lock Levers 80 Network Administration ordering 102 Lock Tabs 15, 78, 83 Page 62, 98 Output Tray 12 Locking Levers 14 network configuration 65 ozone 109 network printer 19 Ozone Filter Macintosh 41 network printing replacing 85 SuperScript 4200N — User’s Guide...
  • Page 127 Photoconductor Belt dimensions 105 page coverage 75 Cartridge 81 drivers 31, 64 Paper Photoconductor Belt Module 12 IP Address 20 recommended 107 planes 76 lifting 10 paper Plug Ins 58 moving 111 printable area 106 PostScript online 48 recommended 106 job timeout 47 options 25 Paper Discharger 12, 82...
  • Page 128 36 specifications 105 TrueType fonts 7 Windows NT 4.0 1 Starter kit 10, 11 Windows Program Manager 39 Startup Page 18 U.S. letter size 17 status messages 87 UK quarto 17 Status page 60 SuperScript 4200N — User’s Guide...

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