Logging Statistics For Remote Analysis - Adaptec Storage Manager User Manual

Logging Statistics for Remote Analysis

You can use Adaptec Storage Manager to gather advanced IO and usage statistics for the RAID
controllers in your system. Periodically, you can choose to send the data to Adaptec by PMC
Product Support, or other designated contact, for analysis. This feature is referred to as "call
home".
The information gathered by Adaptec Storage Manager includes:
Advanced IO and usage statistics for the controllers on your system, including MaxIQ
●
cache statistics
Note:
If you prefer not to gather statistics for a controller, you can disable statistics logging.
See Disabling Statistics Logging on a Controller on page
Controller configuration data, such as the number of logical drives, their RAID levels, and
●
size
Error log files
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Note:
Adaptec Storage Manager does not gather proprietary site information when logging
statistics for remote analysis. In addition to logging I/O usage statistics, it gathers the same error
log files and controller configuration data as the ASM support archive. For more information, see
Creating a Call Home Support Archive on page 124
142.
Follow the instructions in this section to:
Set up the statistics logging frequency, reporting interval, and contact information (see
●
next section).
Configure proxy server settings (see
●
Send a test message (see
●
Disable/Enable call home messages (see
●
Clear the Advanced Statistics Manager event log (see
●
Create a call home support archive (see
●
View the statistics for a controller, hard drive, SSD, or logical drive (see
●
Setting Up Statistics Logging
This section describes how to set up advanced statistics logging, including the logging
frequency, reporting interval, and contact information. The logging frequency is the rate at
which I/O statistics are read from the controller. The reporting interval determines how often
Adaptec Storage Manager sends the data to your contacts.
Note:
Typically, you enable statistics logging the first time you log in to Adaptec Storage Manager.
If you haven't enabled statistics logging, follow the instructions on
the instructions below.
To set up statistics logging for a system:
1
In the Enterprise View, select the system you want.
Chapter 9: Monitoring Status and Activity
and Creating a Support Archive File on page
page 122).
page 122).
page 123).
page 124).
94.
page 123).
page 124).
page 123, then continue with
120
●