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Adaptec CDP-00278-01-A User Manual

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maxView Storage
Manager User's Guide
CDP-00278-01-A Rev. A
Issue: September 17, 2012

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Summary of Contents for Adaptec CDP-00278-01-A

  • Page 1 Storage Manager User's Guide CDP-00278-01-A Rev. A Issue: September 17, 2012...
  • Page 2 For a complete list of PMC-Sierra’s trademarks and registered trademarks, visit: http://www.pmc-sierra.com/legal/. Other product and company names mentioned herein may be the trademarks of their respective owners. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...
  • Page 3 Storage Manager User's Guide Revision History Issue Issue Date Details of Change September 17, Adaptec Firmware/BIOS/Drivers/Utilities Version 8.0 2012 Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 4: Table Of Contents

    Checking System Status from the Main Window..................31 Revealing More Device Information ......................32 Getting Help..............................33 Logging Out of maxView Storage Manager....................33 5 Building Your Storage Space..........................34 Overview..............................34 Choosing a Management System.........................34 ‘Local’ or ‘Remote’?.........................34 Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...
  • Page 5 Disabling Power Management for a Logical Drive................68 8 Working with Scheduled Tasks..........................69 Scheduling a Task............................69 Monitoring Tasks ............................70 What if a Task Misses its Start Time?....................71 Modifying a Task ............................71 Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...
  • Page 6 Duplicating the Server Template....................101 Managing Remote Systems........................103 Adding Remote Systems with the Wizard..................103 Manually Adding a Remote System....................103 Removing a Remote System......................104 Changing the Auto-Discovery Settings...................105 Clearing the Controller Configuration......................106 Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...
  • Page 7 RAID 1 Enhanced Logical Drives.........................115 RAID 10 Logical Drives..........................116 RAID 5 Logical Drives..........................117 RAID 50 Logical Drive..........................118 RAID 6 Logical Drives..........................119 RAID 60 Logical Drives..........................119 Appendix B Icons At-a-Glance..........................120 Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 8: Adaptec By Pmc Product Support

    • Visit our Web site at www.adaptec-europe.com. • German: Call +49 89 43 66 55 22. For support via e-mail, submit your question at ask-de.adaptec.com. • French: Call +49 89 43 66 55 33. For support via e-mail, submit your question at ask-fr.adaptec.com.

  • Page 9: Software License Agreement

    Section 4. This license does not grant you any rights to distribute or disclose such database or data. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...
  • Page 10 All rights in the Software not specifically granted in this Agreement are reserved by PMC-Sierra. Should you have any questions concerning this license, contact: PMC-Sierra, Inc. Legal Department 1380 Bordeaux Drive Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...
  • Page 11 Storage Manager User's Guide Sunnyvale, CA 94089 (408) 239-8000 Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 12: About This Guide

    Adaptec maxView Storage Manager™ is a browser-based software application that helps you build a storage space using Adaptec RAID controllers, disk drives, and enclosures, and then manage your stored data, whether you have a single RAID controller installed in a server or multiple RAID controllers, servers, and enclosures.

  • Page 13: How To Find More Information

    • Enclosure (also known as a storage enclosure or disk enclosure) How to Find More Information You can find more information about your Adaptec RAID controller, management software, and utilities by referring to these documents, located on the Adaptec Installation DVD: •...

  • Page 14: Introduction To Maxview Storage Manager

    Storage Manager is a browser-based software application that helps you build a storage space for your data, using Adaptec RAID controllers, disk drives, Solid State Drives (SSDs), and enclosures. With maxView Storage Manager, you can group disk drives into logical drives and build in redundancy to protect your data and improve system performance.

  • Page 15: About The Maxview Storage Manager Agent

    RAID controllers in your system and notify the maxView Storage Manager Agent. The standards-based SMI-S provider enables your Adaptec RAID controller to be managed with any standard CIM client. (For more information, contact your Adaptec support representative.) The maxView Storage Manager CIM Server is installed automatically with maxView Storage Manager and the maxView Storage Manager Agent.

  • Page 16: System Requirements

    ∘ Solaris 10, Solaris 11 Express ∘ VMware ESXi 5.0, VMware ESX 4.1 Classic For the latest on operating system version support check the readme on your Adaptec Installation DVD or visit the Support area of the Adaptec Web Site at www.adaptec.com Note: maxView Storage Manager can also be used before an operating system is installed.

  • Page 17: Typical Storage Space Configurations

    Storage Manager Network connection Customer Data RAID 50 RAID 50 Server with Adaptec RAID controller running Storage enclosure with maxView Storage Manager Agent disk drives installed Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 18: Continuing To Grow Your Storage Space

    Server running maxView RAID 6 Storage Manager Agent RAID 6 RAID 6 System running maxView Server running maxView Storage enclosures with Storage Manager Storage Manager Agent disk drives installed Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 19: Installing Maxview Storage Manager

    3. Click Next to begin the installation, click I accept..., then click Next. 4. Add the following configuration settings: a) CIM Server Port: 5988. b) Web Server Port: 8443. c) User Name default: Administrator d) Operating system password. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 20: Installing On Red Hat, Cent Os, Suse, Or Fedora Linux

    Note: The installation includes a 32-bit and 64-bit installation package. 1. Insert the Adaptec Installation DVD. The Installation DVD mounts automatically. If it doesn't, manually mount it. 2. Change to the manager directory. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 21: Installing On Debian Or Ubuntu Linux

    1. Insert the Adaptec Installation DVD. The Installation DVD mounts automatically. If it doesn't, manually mount it. mount -F hsfs -o ro/dev/dsk/c1t0d0s2/mnt 2. Install maxView Storage Manager. pkgadd -d/<mount point>/maxview/solaris_x86/manager/StorMan.pkg Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 22: Installing On Vmware Esx 4.1

    Enter your password. Enter the CIM Server HTTP Port: [default:5988] 3. Eject or unmount the Adaptec Installation DVD. Refer to your operating system documentation for detailed instructions. When the installation is complete you receive a confirmation message and the maxView Storage Manager icon is placed on your desktop.

  • Page 23: Installing On Vmware Esxi 5.0

    When the package is installed, you receive the message "Reboot Required: false." 11. Reboot the system. 12. Continue with Installing on a VMware Guest OS on page 24. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 24: Installing On A Vmware Guest Os

    Check the system BIOS to see if the CD drive is listed first in the boot order. For more information, see your system's documentation. 1. Insert the Adaptec Installation DVD into your DVD drive, then restart your system. 2. When prompted, select the language you want, then press Enter.

  • Page 25: Uninstalling Maxview Storage Manager

    When the uninstall process is complete, you receive a confirmation message and the maxView icon is removed from your desktop. Uninstalling from Solaris This section describes how to uninstall maxView Storage Manager from systems running Solaris. 1. Type the command pkgrm StorMan Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 26: Uninstalling From Vmware Esx 4.1

    -n arcsmis 6. Restart operations: /etc/init.d/./sfcbd-watchdog start To verify that maxView Storage Manager was uninstalled, repeat step 2. If no results are shown, the software was uninstalled. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 27: Exploring Maxview Storage Manager

    The left panel shows always the Enterprise View. The bottom panel shows the Event Log and Task Log. The right panel shows the Storage Dashboard and Chart View. Different information appears in the right panel depending on which component is selected in the Enterprise View. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 28: The Enterprise View

    61 for more on maxCache). In the figure below, a controller is expanded in the Enterprise View, revealing the physical and logical devices associated with that controller. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 29: What Do The Enterprise View Icons Mean

    A green checkmark in the Enterprise View means that the component is healthy with no problems or issues. For more information, see Identifying a Failed or Failing Component on page 108. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 30: The Ribbon

    SSDs. It also provides a chart view of free and used space in your system. Tabs provide quick access to component information Chart view of free and used space in your system Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 31: Checking System Status From The Main Window

    Storage Dashboard (see Monitoring Enclosure Status on page 90). For more information about checking status from the main window, see Monitoring Status and Activity on page 86. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 32: Revealing More Device Information

    (if any) logical drive it belongs to. Two disk drives plus a hot spare comprise the selected logical drive The maxCache Container is comprised of three SSDs Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 33: Getting Help

    2. Click the Logout button at the upper-right corner of the main window: Click here to log out You are logged out of maxView Storage Manager and the main window is closed. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 34: Building Your Storage Space

    B (local system), system A is a remote system. For the purposes of this guide, the ‘local system’ is the management system. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 35: Logging In On The Local System

    For more information about the maxView Storage Manager Agent, CIM server, and Web server, see About maxView Storage Manager on page 14. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 36: Windows

    To start (or stop) the Agent on Solaris, enter these commands: 1. Start the CIM server: Options Description Start service svcadm enable stor_cimserver Stop service svcadm disable stor_cimserver Check status svcs -l stor_cimserver 2. Start the Agent: Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 37: Logging Into Remote Systems From The Local System

    Storage Manager Agent. 2. Select the systems you want to add to the Enterprise View, then enter the systems' login credentials (username/password) in the space provided. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 38: Creating Logical Drives

    1. In the Enterprise View, select a system, then select a controller on that system. 2. On the ribbon, in the Logical Disk group, click Create Logical Drive. 3. When the wizard opens, ensure that Express Configuration is selected, then click Next. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...
  • Page 39 Storage Manager builds the logical drive(s). Use the Event Log and Task Log to track build progress. 6. Repeat Steps for each controller in your storage space. 7. Partition and format your logical drives. See Partitioning and Formatting Your Logical Drives on page Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 40: Custom Configuration

    2. On the ribbon, in the Logical Disk group, click Create Logical Drive. 3. When the wizard opens, select Custom Configuration, then click Next. 4. Select a RAID level, then click Next. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...
  • Page 41 7. (Optional) In the RAID Attributes panel, customize the logical drive settings. You can: • Enter a name for the logical drive. Names can include any combination of letters and numbers, but cannot include spaces. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...
  • Page 42 12. Partition and format your logical drives. See Partitioning and Formatting Your Logical Drives on page 43 for more information. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 43: Partitioning And Formatting Your Logical Drives

    Refer to your operating system documentation for more information. Creating Logical Drives on Other Systems in Your Storage Space If you installed maxView Storage Manager and Adaptec RAID controllers on more than one system, continue building your storage space as follows: •...

  • Page 44: Protecting Your Data

    In addition to the standard (RAID 0, RAID 1, RAID 5, RAID 10, RAID 50) and enhanced (RAID 1E, RAID 6, RAID 60) RAID levels, controllers with the Adaptec Advanced Data Protection Suite include additional methods of protecting the data on your storage space.

  • Page 45: Assigning A Dedicated Hot Spare Or Pool Hot Spare

    2. On the ribbon, in the Physical Disk group, click Assign Spare. The Assign Spare wizard opens. 3. Select Assign as a Dedicated Spare, then click Next. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 46: Deleting A Global Hot Spare

    • Remove the ‘hot spare’ designation from a disk drive that is no longer being used as a hot spare. (When a hot spare is built into a logical drive after a disk drive failure, it retains its ‘hot spare’ Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 47: Removing Or Deleting A Dedicated Hot Spare

    2. On the ribbon, in the Physical Disk group, click Unassign Spare. The Unassign Spare window opens. 3. Select the logical drive from which to remove or delete the dedicated spare, then click Unassign. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 48: Enabling Copyback

    2. On the ribbon, in the Controller group, click Set Properties. The Set Properties window opens. 3. Click the Data Protect tab. 4. In the Copyback drop-down list, select , then click Apply. Enabled Disabled Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 49: Enabling Automatic Failover

    2. On the ribbon, in the Controller group, click Set Properties. The Set Properties window opens. 3. Click the Data Protect tab. 4. In the Failover drop-down list, select , then click Apply. Enabled Disabled Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...
  • Page 50 Storage Manager User's Guide Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 51: Modifying Your Storage Space

    This section provides additional scenarios for creating and modifying logical drives. It explains how to create hybrid RAID drives; optimize logical drive performance; use maxView Storage Manager's power management features; and how to use Adaptec maxCache ™ to leverage the performance capabilities of the Solid State Drives (SSDs) in your system.

  • Page 52: Including Different-Sized Disk Drives In A Logical Drive

    RAID 5 logical drive includes two disk drives of one size and one of another. RAID5 with different size disks. No segment is larger than smallest disk drive (111GB, in this example). Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 53: Creating A Logical Drive Using Available Segments

    4. In the RAID Level panel, select RAID 1 or RAID 10, then click Next. 5. Select the hard drives and SSDs that you want to use in the hybrid RAID drive. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 54: Fine-Tuning Logical Drives

    3. In the Logical Device Name field, type the new name, then click OK. maxView Storage Manager updates the logical drive name and displays the new name in the Enterprise View. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 55: Changing The Read Cache Setting

    • Enabled (write-back) when protected by battery/ZMM—Similar to Enabled (write-back), but used when the controller is protected by a zero-maintenance cache protection module. For more information about zero-maintenance cache protection, see the Adaptec RAID Controller Installation and User's Guide. Note: (RAID 10, 50, and 60 only) All logical drives comprising a RAID 10/50/60 logical device must have the same write cache setting—either all write-through or all...

  • Page 56: Changing The Stripe Size

    R5 Sequential writes (all request sizes) applications, such as data R5 Web server entry or retrieval applications. R6 Web server R10 Sequential writes R10 Web server SATA: R0 Sequential reads (all request sizes) Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 57: Verifying Logical Drives

    If your controller doesn't support background consistency check, we highly recommend that you verify your logical drives weekly, following the instructions in Verifying and Fixing a Logical Drive on page 58. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 58: Verifying And Fixing A Logical Drive

    Storage Dashboard, click Properties.) To enable or disable background consistency check: 1. In the Enterprise View, select a controller. 2. On the ribbon, in the Controller group, click Set Properties. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 59: Increasing The Capacity Of A Logical Drive

    8. Click Next. 9. Review the logical drive settings. To make changes, click Back. 10. Click Finish. The logical drive is expanded and its capacity increased to the new size. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 60: Changing The Raid Level Of A Logical Drive

    8. Review the logical drive settings. To make changes, click Back. 9. Click Finish. The logical drive is reconfigured with the selected disks and migrates to the new RAID level. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 61: Erasing A Logical Drive

    Container. The data remains on the maxCache Container until it is full or some other “hotter” data replaces it. The data is then flushed from the cache and written back to the logical drives in your storage space. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 62: Creating A Maxcache Container

    Solid State Drives. Note: maxCache SSD caching is supported on Adaptec Series Q controllers only. For more information about Adaptec maxCache technology, visit the Adaptec Web site at www.adpatec.com. Creating a maxCache Container To create a maxCache Container for your storage space: 1.

  • Page 63: Setting The Maxcache Flush And Fetch Rate

    3. On the ribbon, in the maxCache group, click Verify. The Verify maxCache window opens. 4. Choose a verification option: Options Description To repair inconsistent or bad data during ...click Verify with fix. verification Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 64: Deleting The Maxcache Container

    1. In the Enterprise View, select a controller, then select a logical drive on that controller. 2. On the ribbon, in the Logical Disk group, click Set Properties. 3. When the Set Properties window opens, click the maxCache tab. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 65: Changing The Maxcache Settings For A Controller

    Power management of your storage space reduces cooling and electricity costs. It increases system stability due to lower heat dissipation. And it improves the quality of your work environment by reducing noise levels in your computer rooms and data centers. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 66: Setting Power Management Options For A Logical Drive

    The Set Properties window opens. 3. Click the Power tab. 4. In the Power Settings drop-down list, select Enabled 5. Select a value for each timer from the drop-down lists: Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 67: Setting Power Management Options For A Controller

    The time zone does not adjust automatically for daylight savings time. To compensate, you must adjust the stay awake period manually, either in the BIOS or with maxView Storage Manager. For more information, see the Adaptec RAID Controller Installation and User's Guide.

  • Page 68: Disabling Power Management For A Logical Drive

    2. On the ribbon, in the Logical Disk group, click Set Properties. The Set Properties window opens. 3. Click the Power tab. 4. In the Power Settings drop-down list, select Disabled 5. Click OK. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 69: Working With Scheduled Tasks

    "finish" button varies, depending on the task type.) Do not click finish! 2. Click Schedule. The schedule window opens. Note: The schedule window is the same for all tasks, except for the title text on the title bar. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 70: Monitoring Tasks

    The Status column shows the current condition of each task: • Scheduled—The task is scheduled to be completed at a future date and time. • Running—The task is running and currently in progress. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 71: What If A Task Misses Its Start Time

    To modify a scheduled task: 1. In the Task Log, single-click the task you want to modify. 2. When the Task Log Detail window opens, click Modify. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 72: Deleting A Task

    2. When the Task Log Detail window opens, click Delete. 3. Click Yes to confirm the deletion. The task is deleted and its entry is removed from the Task Log. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 73: Maintaining Physical Devices

    To Locate... Select... A disk drive Disk Drive icon: All disk drives included in a Logical Drive icon: logical drive All SSDs in the maxCache maxCache Container icon: Container Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 74: Locating A Disk Drive

    The Locate LD window opens and displays a list of the physical disks associated with the logical drive. 3. Click the Locate button (on the Locate LD window). Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 75: Locating Ssds In The Maxcache Container

    2. On the ribbon, in the maxCache group, click Locate. The Locate maxCache window opens, displaying a list of the SSDs comprising the maxCache Container. 3. Click the Locate button (on the Locate maxCache window). Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 76: Working With Failed Or Failing Disk Drives

    Before you can remove a disk drive, you should set it to a failed state to protect your data. You cannot use maxView Storage Manager to set the drive state to Failed. You must use the Adaptec RAID Controller Configuration command line utility (ARCCONF), to change the drive state. First, use the Storage Dashboard...

  • Page 77: Initializing And Erasing Disk Drives

    2. On the ribbon, in the Physical Disk group, click Secure Erase. The Secure Erase PD window opens. 3. Click Erase to erase the disk drive; click Cancel to cancel the action. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 78: Verifying And Fixing A Disk Drive

    1. In the Enterprise View, select a controller then, in the Physical Devices tree, select a disk drive. 2. On the ribbon, in the Physical Disk group, click Set Properties. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 79: Working With Controllers

    Caution: If you disable the alarm, no audible signal will sound when an error occurs on the controller. To disable a controller's alarm: 1. In the Enterprise View, select a controller. 2. On the ribbon, in the Controller group, click Set Properties. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 80: Rescanning A Controller

    To enable or disable NCQ for the drives on a controller: 1. In the Enterprise View, select a controller. 2. On the ribbon, in the Controller group, click Set Properties. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 81: Working With System Alarms

    The maxView Storage Manager Agent Settings window opens. The alarm settings are circled in the next figure. 3. Edit the alarm settings, as needed. You can disable the system alarm by deselecting Sound Alarm. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 82: Updating Controller And Disk Drive Firmware

    85 Before You Begin Before you begin, download the latest firmware images from the Adaptec Web site at www.adaptec.com, or from your vendor's support site on the World Wide Web. Controller images come in sets of one or more files and have a .ufi file extension.
  • Page 83 (the button label may be different on your browser), then click Upload. 5. When the file name appears in the Uploaded F/W File(s) list, click Next. 6. Select the controllers you want to update, then click Next. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...
  • Page 84 Caution: Do not power down the controller(s) while the update is in progress! 8. When the update is complete, click OK. Restart the server to activate the new firmware image. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 85: Updating The Disk Drive Firmware

    Caution: Do not power down the controller(s) while the update is in progress! 8. When the update is complete, click OK. Restart the server to activate the new firmware image. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 86: Monitoring Status And Activity

    I/O statistics. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 87: Viewing Activity Status In The Event Log

    A disk drive is being rebuilt. A controller is not responding to an enclosure. Error A controller has failed. A logical drive has failed. A disk drive or hot spare has failed. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 88: Viewing Task Status In The Task Log

    Viewing Activity Status in the Event Log on page 87). Note: For information about Chart View, on the right side of the Storage Dashboard, Viewing Storage Space Usage in Chart View on page 91. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...
  • Page 89 Drive state (Ready, Optimal, Hot Spare) SMART Statistics Channel number and device ID Cache settings, power management status, and transfer speed Drive segment allocation SMART statistics (see Viewing SMART Statistics on page 90) Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 90: Monitoring Enclosure Status

    SMART tab on the Storage Dashboard. For SSDs, the statistics include wear-level and longevity indicators, as shown in next figure. Refer to your drive vendor's data sheet for a description of individual report items. SSD wear-level and longevity indicators Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 91: Viewing Storage Space Usage In Chart View

    Before you begin, note this information: • The address of your Simple Mail Transfer Protocol (SMTP) server (host name and domain, or TCP/IP address) Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...
  • Page 92 Use Secure Mail Server, then enter the SMTP server's login credentials (username/password) in the space provided. 6. On the System Settings window, click the Email tab. The Email Notifications Manager opens. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...
  • Page 93 Do the Event Status Icons Mean? on page 87.) Repeat this step to add more email recipients. Each recipient appears in the Email Notifications Manager, as shown below: Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 94: Sending A Test Message

    4. Select one or more email addresses to send a test message to. To select all addresses, click the check box at the top of the list, as shown in the figure below. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 95: Modifying Recipient Information Or Removing A Recipient

    Add Email. When the Add Email window opens, change the information as required, then click OK. The modified information appears in Email Notifications Manager. 6. Click OK to close the Email Notifications Manager and save the changes. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 96: Modifying Email Server Settings

    The Email Notifications Manager opens. 4. In the Event Email Template section, enter a subject line for the email notification, then enter a notification message. 5. Click OK to save the template. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 97: Broadcasting Alerts About Status And Activity

    1. In the Enterprise View, select a system, then select a controller. 2. On the ribbon, in the Controller group, click Set Properties. The Set Properties window opens. 3. In the Advanced Statistics drop-down list, select Enabled Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 98: Viewing Advanced Statistics

    (on the left) and the maxCache statistics for a logical drive, including cache hits and misses and a histogram of cache hit distribution. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 99: Resetting The Statistics Counters

    2. On the ribbon, in the Controller group, click Set Properties. The Set Properties window opens. 3. Click the Reset Now button, then click Apply. The statistics counters are reset. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 100: Changing An Operating System's Event Log Setting

    3. In the Save Events to OS Log drop-down list, select the type of events that you want to log, then click OK. 4. Restart maxView Storage Manager to apply the new setting. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 101: Managing Your Storage Space

    When you are ready to duplicate the server template on other systems in your storage space, you can restore the controller(s) on those systems from the server template file. Keep in mind that: Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...
  • Page 102 To force deployment of just the logical drives Drives 5. To retain the slot information for enclosures, click Use Slot ID. 6. Click Restore. maxView Storage Manager duplicates the controller configuration on the new controller. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 103: Managing Remote Systems

    You can add a remote system manually if auto-discovery fails to find the system on your network. To manually add a remote system: 1. On the ribbon, in the Home group, click Add System. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 104: Removing A Remote System

    The Delete System window opens. 2. Select the system(s) you want to remove. To select all systems in the list, click the checkbox at the top of the window. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 105: Changing The Auto-Discovery Settings

    2. On the ribbon, in the System group, click System Settings. The maxView Storage Manager Agent Settings window opens for that system. The auto-discovery settings appear at the bottom: Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 106: Clearing The Controller Configuration

    1. In the Enterprise View, select a system, then select a controller on that system. 2. On the ribbon, in the Controller group, click Clear Configuration. A message window opens, warning that this operation destroys your data. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 107: Changing The Agent Base Port Setting

    The Agent Settings window opens. In the figure below, the base port setting is circled in blue. 3. Enter the new base port, then click OK. 4. Restart the Agent. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 108: Solving Problems

    ...and a physical device in Slot 2 in Enclosure 0. Click Slot 2 to check the device status on the Storage Dashboard and continue tracing the fault to its source..a disk drive failure. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 109: Recovering From A Disk Drive Failure

    If copyback is enabled, data is moved back to its original location once the controller detects that the failed drive has been replaced. See Enabling Copyback on page 48 for more information. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 110: Disk Drive Failure In A Raid 0 Logical Drive

    Step 3. You may need to try several different disk drive orders (called the “stripe order”) before you can recover the data.. Note: On the Summary panel, uninitialized logical drives have an “Impacted” status. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 111: Rebuilding Logical Drives

    3. The controller detects the reinserted (or new) disk drive and begins to rebuild the logical drive. Creating a Support Archive File Your Adaptec by PMC support representative might ask you to create a configuration and status information archive file to help diagnose a problem with your system.

  • Page 112: Appendix A Selecting The Best Raid Level

    This section provides a comparison of all the RAID levels supported by maxView Storage Manager, and provides a basic overview of each to help you select the best level of protection for your storage system. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 113: Comparing Raid Levels

    If a disk drive is not part of any logical drive, the entire disk is an available segment. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 114: Non-Redundant Logical Drives (Raid 0)

    If the RAID 1 logical drive is built from different- sized disk drives, the free space, drive segment size is the size of the smaller disk drive, as shown in this figure. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 115: Raid 1 Enhanced Logical Drives

    Disk Drive 2 400 GB Disk Drive 2 Disk Drive 3 400 GB Disk Drive 3 Disk Drives in Logical Drive RAID 1E Logical Drive = 600 GB Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 116: Raid 10 Logical Drives

    Disk Drive 4 . . . Disk Drive 4 400 GB Unused Space = 150 GB RAID 10 Logical Drive = 500 GB Disk Drives in Logical Drive Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 117: Raid 5 Logical Drives

    . . . Disk Drive 4 Disk Drive 4 400 GB Unused Space = 150 GB RAID 5 Logical Drive = 750 GB plus Parity Disk Drives in Logical Drive Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 118: Raid 50 Logical Drive

    Space = 150 GB Drive 1 Drive 2 Drive 3 250 GB 250 GB 250 GB Drive 4 Drive 5 Drive 6 400 GB 400 GB 400 GB Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 119: Raid 6 Logical Drives

    6 logical drives, and stripes stored data and two sets of parity data across all disk drives in both RAID 6 logical drives. Two sets of parity data provide enhanced data protection, and striping improves performance. RAID 60 logical drives also provide high data transfer speeds. Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...

  • Page 120: Appendix B Icons At-A-Glance

    Controller rescan Silence alarm Clear configuration Ribbon Logical Disk Icons Icon Description Logical disk with gear Logical disk create Logical disk expand Logical disk verify Logical disk locate Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...
  • Page 121 Enterprise View Icons Icon Description Enterprise View Local or remote system Controller Enclosure Logical disk Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...
  • Page 122 Enterprise View System Icons Icon Description System OK System error System missing System no access System warning Enterprise View Connector Icons Icon Description Connector OK Connector failed Connector missing Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...
  • Page 123 Physical disks OK Physical disks failure Physical disks missing Physical disks warning Enterprise View MaxCache Container Icons Icon Description maxCache container error maxCache container missing maxCache container OK Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...
  • Page 124 Storage Manager User's Guide Icon Description maxCache container warning Tab Icons Icon Description Summary Properties Resources Events Task Dialog Box Icons Icon Description E-mail notification Chart Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...
  • Page 125 82 within logical drives 41 drives 73 cards, See controllers identifying 73 CIM server 15, 19 locating 73 command line utility 13, 76 ARCCONF 13, 76 Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...
  • Page 126 57, 58 disk drive segments 51, 53, 61, 113 enabling background consistency check 57, 58 expanding 53, 56, 59, 61 fine-tuning 42, 54, 63 formatting 39, 42, 43 Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...
  • Page 127 64 operating systems 16 Flush and Fetch rate 63 selecting a RAID level 62 selecting SSDs 62 verifying and fixing 63 partitioning logical drives 39, 42, 43 Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...
  • Page 128 Scheduled (task status) 70 scheduling tasks 58, 69, 71 rescheduling 71 supported tasks 58 verifying with fix 58 updating firmware 82, 85 tasks you can schedule 69, 71 Secure erase 77 Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...
  • Page 129 78 starting the Agent 36 verifying logical drives 57 write cache 55 automatic verification 57 write-back 55 background verification 57 write-through 55 manual verification 57 Proprietary and Confidential to PMC-Sierra, Inc. Document No.: CDP-00278-01-A Rev. A, Issue:...
  • Page 130 PMC-Sierra, Inc. 1380 Bordeaux Drive Sunnyvale, CA 94089 USA © Copyright PMC-Sierra, Inc. 2012 All rights reserved. Adaptec and the Adaptec by PMC logo are trademarks of PMC-Sierra, Inc. Part Number: CDP-00278-01-A Rev A JPB 03/11...

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