16
Color balance is wrong
There is no picture
Screen image defects appear
Diagnostics
Diagnostics utilities for checking the video card and instructions for using these utilities may be
available from your computer vendor.
Getting a Usable Video Resolution
The system operates in VGA mode when the video display driver is not running to accommodate
all monitor types. VGA mode is used during initial installation of the video display driver and
when experiencing video problems. If you select a resolution that causes the monitor to display
incorrectly, press
shut down then use the Last Known Good option to return to the last known good configuration
recorded by Windows NT.
Last Known Good Option
To use the last known good option:
1.
Restart the system.
2.
Press the space bar when prompted to invoke the Last Known Good menu.
Monitor settings may be
configured improperly.
Improper software setup or
hardware problem.
Possible indication of a
hardware problem.
+
+
but do not log on to the Windows NT operating system. Instead,
CTRL
ALT
DEL
Refer to your monitor's
documentation for
instructions on adjusting the
color display.
Verify that the display
properties are configured
correctly for the monitor
type. If the software setup is
correct, use a similar type
monitor (if available and
functioning properly) to
determine if the workstation
is defective. See "Obtaining
a Usable Video Resolution"
in this chapter for
instructions on determining if
you have a defective unit.
Run diagnostics to check the
graphics hardware.
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