Troubleshooting; Authorization (Enter Password) - Siemens SICLOCK TC 400 Operating Instructions Manual

Configuration Tool
7.5

Troubleshooting

The following is a list of FAQs and problem solutions for the SICLOCK TC 400
configuration tool.
Table 7-5 Problem solutions for the configuration tool
Question/Problem
Authorization not possible in offline mode
A connection cannot be established to the device
An event cannot be acknowledged.
No interaction with the device in online mode (hourglass)
Parameter cannot be edited
Parameters and archives are displayed in a language other than the user interface
Parameter is not written during the upload
7-64
The data does not contain authorization parameters. You must perform an
online authorization.
See Authorization (Section 7.2.2).
• Check whether the correct IP address has been set in the configuration tool.
• Check whether there is a network connection.
• Check whether the TCP:2155 port has been released for the connection or
already being used by another application.
See also Establish/disconnect online connection (Section 7.2.1).
This is a persistent message pending on the device.
See also General functions (Section 7.2).
The connection to the device has been separated and must be established
again.
See also Establish/disconnect online connection (Section 7.2.1).
• The parameter is a display parameter
See Parameters (Section 7.3)
• The current authorization level is too low
See Authorization (Section 7.2.2)
• The parameter does not have a parameter value
In this case, the parameter must be read from the device again.
The language set in the configuration tool is not available in the device.
See Menus (Section 7.1)
It is a critical operating parameter
Such parameters must be written individually.
See Parameters (Section 7.3) and Reading parameters / writing parameters
/ resetting parameters to factory settings (Section 7.3.4).
Cause/Remedy
that is explicitly excluded from an upload.
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SICLOCK TC 400