HP Data Protector A.06.11 Integration Manual page 277

Action
Some other user is connected to the SAP DB/MaxDB instance and is performing
administrative tasks (utility session). Such SAP DB/MaxDB tasks are of the "Utility"
type and can be displayed using the dbmcli show task command. Finish these
tasks.
Problem
Data Protector reports the following error:
Error: SAPDB responded with:
-24950,ERR_USRFAIL: user authorization failed
Action
Reconfigure the SAP DB/MaxDB instance as described in the section
SAP DB/MaxDB
Problem
Data Protector reports the following error during backup or restore:
Error: SAPDB responded with:
-24920,ERR_BACKUPOP: backup operation was unsuccessful
The backup tool was killed with -1 as sum of exit codes.
The database request ended with code 0.
Action
Set the TimeoutSuccess environment variable on the Cell Manager by running
the following command:
util_cmd -putopt SAPDB SAPDB_instance TimeoutSuccess 1000
-sublist Environment
For more information, see the util_cmd man page.
You can also set the TimeoutSuccess environment variable using the Data Protector
GUI. Select the backup specification in the Scoping Pane, then right-click the
SAP DB/MaxDB instance object in the Results Pane under the Source tab and select
the Set Environment Variables from the pop-up menu.
instances.
Integration guide for Oracle and SAP
Configuring
277