Bringing A Switch Out Of Minimal Operation Mode - Extreme Networks ExtremeWare Version 7.8 Troubleshooting Manual

To detect a reboot loop, a timestamp and a counter are saved. Each time the switch reboots because of a
software crash or exception, the counter is incremented. A user-executed
timestamp and counter to prevent a false reboot loop protection. This action also allows the user to
bring the switch out of minimal operation mode so that the system can come up normally after the
failure has been identified and fixed.

Bringing a Switch Out of Minimal Operation Mode

To bring a switch out of minimal operation mode, perform these steps:
1 Begin collecting background information that might help isolate the causes of the problem and
contact Extreme Networks technical support and notify them about the problem.
a Note any recent hardware or configuration changes.
b Create a detailed description of all the known symptoms.
c Capture the output from the
d Capture the output from the
e On a sheet of paper, write down the state of all LEDs on the switch.
2 Use the
clear log diag-status
3 Use the
reboot
4 Use the
show tech
5 Send all of the information about the problem to Extreme Networks technical support.
Advanced System Diagnostics and Troubleshooting Guide
show log
show diagnostics
command to clear the hardware error codes.
command to reboot the system.
CLI command to collect system information.
command.
command.
Minimal Operation Mode
command clears the
reboot
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