Troubleshooting - Epson Aculaser C1600 User Manual

Symptom Cause
Media is The media is not correctly
misfeeding. positioned in the tray.
The number of sheets in the tray
exceeds the maximum allowed.
The media guides are not
correctly adjusted to the media
size.
Warped or wrinkled media is
loaded in the tray.
The media is moist from
humidity.
The recommended label sheet is
facing the wrong way in Tray 1.
Media is Envelopes are facing the wrong
misfeeding. way in Tray 1.
Unsupported media (wrong size,
thickness, type, etc.) is being
used.
The media feed roller is dirty.
Solution
Remove the misfed media and reposition the media
properly in the tray.
Remove the excess media and reload the correct number of
sheets in the tray.
Adjust the media guides in the Tray 1 to match the size of the
media.
Remove the media, smooth it out, and reload it. If it still
misfeeds, do not use that media.
Remove the moist media and replace it with new, dry media.
Load the label sheets according to the manufacturer's
instructions.
Load the envelopes in Tray 1 so the flaps are facing down.
If the flaps are on the long edge (Envelope C6 and Envelope
DL), load the envelopes with the flap edge toward the
machine and the flap side facing down.
Use Epson-approved media. See "Print Media" on page 25.
Clean the media feed roller.
For more details, refer to "Interior" on page 54.
AcuLaser C1600 User's Guide

Troubleshooting

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