Epson Aculaser C1600 User Manual page 86

Symptom Cause
There is The media is moist from
insufficient fusing humidity.
or the image
Unsupported media (wrong size,
comes off when
thickness, type, etc.) is being
rubbed.
used.
Media type is set incorrectly.
There are toner One or more of the toner
smudges or cartridges are defective or
residual images. installed incorrectly.
The temperature in the printer is
high.
There are toner The media path is dirty with
smudges on the toner.
back side of the
One or more of the toner
page (whether or
cartridges are defective.
not it has been
duplexed).
The photoconductor unit is
defective.
Abnormal areas The print head window is dirty.
(white, black, or
A toner cartridge may be
color) appear in a
defective.
regular pattern.
The photoconductor unit is
defective.
Solution
Remove the moist media and replace it with new, dry media.
Use Epson-approved media. See "Print Media" on page 25.
When printing envelopes, labels, postcards, thick stock, or
letterheads, specify the appropriate media type in the
printer driver.
Remove the toner cartridges and check for damage. If it is
damaged, replace it.
On the Panel tab of the Remote Panel Program, start the
Calibration.
Print several blank sheets and the excess toner should
disappear.
Remove the toner cartridges and check for damage. If it is
damaged, replace it.
Remove the photoconductor unit and check for damage. If it
is damaged, replace it.
Clean the print head window.
Remove the toner cartridges with the color causing the
abnormal image. Replace it with a new toner cartridge.
Remove the photoconductor unit and check for damage. If it
is damaged, replace it.
AcuLaser C1600 User's Guide
Troubleshooting 86