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SDA Operator's Manual
Once opened, the Help window will display its navigation pane: the part of the window that shows
the Table of Contents and Index. When you touch anywhere outside of the Help window, this
navigation pane will disappear to reveal more of your signal. To make it return, touch the Show
icon at the top of the Help window or touch anywhere inside the Help information pane.
Windows Help
In addition to instrument Help, you can also access online Help for Microsoft® Windows®. This
help is accessible by minimizing the scope application, then touching the Start button in the
Windows task bar at the bottom of the screen and selecting Help.
Returning a Product for Service or Repair
If you need to return a LeCroy product, identify it by its model and serial numbers. Describe the
defect or failure, and give us your name and telephone number.
For factory returns, use a Return Authorization Number (RAN), which you can get from customer
service. Write the number clearly on the outside of the shipping carton.
Return products requiring only maintenance to your local customer service center.
If you need to return your scope for any reason, use the original shipping carton. If this is not
possible, be sure to use a rigid carton. The scope should be packed so that it is surrounded by a
minimum of four inches (10 cm) of shock absorbent material.
Within the warranty period, transportation charges to the factory will be your responsibility.
Products under warranty will be returned to you with transport prepaid by LeCroy. Outside the
warranty period, you will have to provide us with a purchase order number before the work can be
done. You will be billed for parts and labor related to the repair work, as well as for shipping.
You should prepay return shipments. LeCroy cannot accept COD (Cash On Delivery) or Collect
Return shipments. We recommend using air freight.
Technical Support
You can get assistance with installation, calibration, and a full range of software applications from
your customer service center. Visit the LeCroy Web site at
www.lecroy.com
or call 1-800-553-
2769 for the center nearest you.
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SDA-OM-E Rev H
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