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By default, D-Channel Trace creates enough trace files for the number of hours specified
in the
to 999), edit the following Windows registry setting:
HKLM\Software\Artisoft\TeleVantage\Server\Settings\DTraceMaxFiles
Q Creates 250 KB log files.
you use the default, if file size exceeds 250 KB, tracing restarts in a new file. To change
the default, edit the following Windows registry setting:
HKLM\Software\Artisoft\TeleVantage\Server\Settings\DTraceFileSize
D-Channel Trace (
directory. The default location is
there, or copy it to another location.
Determining Intel Dialogic board number
When you run D-Channel Trace, you specify the board that you want to trace. To identify the
Intel Dialogic board number:
1.
2.
3.
To run D-Channel Trace
You do not need to stop the TeleVantage Server before running D-Channel Trace.
1.
2.
B-6
DTraceMinLogHours
TVDTrace.exe
Open
, located in the same directory as TeleVantage Server logs. The default
tvstart.txt
location is:
C:\Program Files\TeleVantage Server\Logs
Search for the last instance of the text "Board Table". This corresponds to the
information logged the last time that the TeleVantage Server started.
Search for the text "Trunklist". Following this is a series of entries for each trunk in
the system. Locate the entries containing ISDN PRI. There is an entry for each trunk
on the board.
The following example shows the first trunk on the first ISDN board in the system. In
this example, "dtiB1T1"identifies both the board (dtiB1) and the trunk (T1).
-17
1
You only need to specify the board number, not the trunk number, when you run
D-Channel Trace.
Start the Intel Dialogic Drivers if they are not already running. See Appendix D,
"Using the Intel Dialogic Configuration Manager"
On the TeleVantage Server, open a command prompt window, and then change to the
directory where
tvdtrace.exe
setting. To change the maximum number of files saved (up
D-Channel Trace monitors file size every 5 minutes. When
) is installed automatically in the TeleVantage Server
C:\Program Files\TeleVantage Server
74
dtiB1T1
was copied.
I
NSTALLING
. You can run it from
108
ISDN PRI
I
T
C
NTEL
ELEPHONY
OMPONENTS
DTIBoard1
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Troubleshooting
