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NTI XTENDEX Wall Mount Extenders
Problem
Video Picture is not sharp
or is smeared
The picture on the monitor
is black and white, rather
than color
A constant vertical wobble
appears down the screen
Monitor sometimes loses
sync, causing it to go
blank for a second or two
Image is not displayed
properly, lacks definition
No audio
WARRANTY INFORMATION
The warranty period on this product (parts and labor) is one (1) year from the date of purchase. Please contact Network
Technologies Inc at (800) 742-8324 (800-RGB-TECH) or (330) 562-7070 or visit our website at
for information regarding repairs and/or returns. A return authorization number is required for all repairs/returns.
Cause
•
All Video Cables are not firmly
seated.
•
CAT5 cable is too long.
•
The CAT5 cable is not properly
connected.
•
Video not adjusted
The video cable was not attached to
the CPU when it was booted.
CAT5 cable is too close to a strong
power source.
•
Electrical power system is very
noisy, particularly the ground.
•
The CAT5 cable is not properly
connected.
Signal is being skewed by the CAT5
cable and not being received correctly
by the monitor .
•
Audio cable is not properly
plugged in
•
Speakers are not plugged in
•
CAT5 cable is not properly
connected
Solution
•
Check all connections. Make sure all cables are fully
seated.
•
Verify length is within specified limits-500'.
•
Check cable connections. Make sure they are snapped-
in properly and completely.
•
Check cable connections and power cycle.
With the cables all properly connected, reboot the CPU.
Reroute CAT5 cable if possible.
•
Make sure the interconnection cable is not near any
power lines.
•
Check cable connections. Make sure they are snapped-
in properly and completely.
•
Check the user's manual for the monitor, projector, or
display equipment for an "automatic adjustment" or
"auto-configure".
This is most common to LCD type
monitors.
•
Check all cable connections
•
Verify speakers are connected and powered
•
Check CAT5 cable connections
11
http://www.networktechinc.com
Manual 073 Rev. 1/24/06
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