Ricoh Aficio MP C5502 User Manual page 728

8. Troubleshooting
Basic authentication
Error Code
B0103-000
B0104-000
B0105-000
B0206-002
B0206-002
B0206-003
284
Cause
A TWAIN operation occurred
during authentication.
Failed to decrypt password.
A login user name was not specified
but a DeskTopBinder operation was
performed.
1. A login user name or password
error occurred.
2. The user attempted authentication
from an application on the "System
Settings" screen, where only the
administrator has authentication
ability.
An authentication error occurred
because the user name contains a
space, colon (:), or quotation mark
(").
Solution
Make sure no other user is logged
on to the machine, and then try
again.
1. A password error occurred.
Make sure the password is entered
correctly.
2. Either [DES] or [AES] is selected
for "Driver Encryption Key:
Encryption Strength".
The administrator has restricted use
of simple encryption. You can use
the encryption key if it has been
specified in the driver.
3. A driver encryption key error
occurred.
Make sure that the encryption key is
correctly specified on the driver.
Specify the DeskTopBinder login
user name correctly.
Make sure the login user name and
password are entered correctly and
then log in.
Only the administrator has login
privileges on this screen.
Log in as a general user from the
application's login screen.
Recreate the account if the account
name contains any of these
prohibited characters.
If the account name was entered
incorrectly, enter it correctly and log
in again.