Ricoh Aficio MP C2500 EFI Troubleshooting Manual page 69

Problem Cause
Duplex printing You have loaded
is malfunction- thick paper heav-
ing.
ier than 90g/m
Duplex printing Duplex printing
is malfunction- cannot be done
ing. with a tray for
which [1 Sided
Copy] has been
specified as Pa-
per Type on the
System Settings
menu.
When using The correct ap-
Windows 95 / 98 plication or
/ Me / 2000 / printer driver
XP, Windows settings are not
Server 2003, or made.
Windows NT 4.0,
combined print-
ing or booklet
printing does not
come out as ex-
pected.
A print instruc- User Authentica-
tion was issued tion may have
from the compu- been set.
ter, but printing
did not start.
No transmission • Interface con-
when using 1394 nection has
interface connec- not been
tion. made.
• The correct
computer set-
tings are not
made.
Solution
Specify another paper type.
2
.
Change the Paper Type setting for the tray to [2 Sided
Copy] on the System Settings menu. See "System Set-
tings", General Settings Guide.
Make sure the application's paper size and orientation
settings match those of the printer driver. If a different
paper size and orientation are set, select the same size
and orientation.
Contact the administrators.
Check using the following procedure:
A
Confirm the IEEE 1394 interface cable is connected
securely.
B
Restart the computer. If the error occurs even after
executing the above operation, proceed to the fol-
lowing steps.
C
Unplug the IEEE 1394 interface cable connected to
the computer.
D
Run the utility tool for the IEEE 1394 interface board,
which is stored in the following path on the CD-
ROM "Printer Drivers and Utilities:
\UTILITY\1394\
(For more information about using the utility tool for
IEEE 1394, see the README file in the same directo-
ry on the CD-ROM.)
E
Restart the computer.
Other Printing Problems
4
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