Maintenance Requirements - Fujitsu MBA3147RC - Enterprise 147 GB Hard Drive Product Manual

Diagnostics and Maintenance
6.2.2

Maintenance requirements

(1) Preventive maintenance
Preventive maintenance is not required.
(2) Service life
See "(3) Service life," in Subsection 2.1.5.
(3) Parts that can be replaced in the field
The PCBA cannot be replaced in the field. The DE cannot be replaced in the field.
(4) Service system and repairs
Fujitsu has the service system and repair facility for the HDD. Contact Fujitsu representative to
submit information for replacing or repairing the HDD. Generally, the following information must be
included:
a) Model part number (P/N), revision number, serial number (S/N), and date of manufacturing
b) Error status
Date when the error occurred
System configuration
Environmental conditions (temperature, humidity, and voltage)
c) Error history
d) Error contents
Outline of inconvenience
Issued commands and specified parameters
Sense data
Other error analysis information
70 C141-E252