Maintenance Requirements - Fujitsu MAT3300FC Product/Maintenance Manual

Diagnostics and Maintenance
6.2.2

Maintenance requirements

(1) Preventive maintenance
Preventive maintenance such as replacing air filters is not required.
Damage
Never open the disk enclosure in the field. Opening the disk enclosure
in the field may cause an irreparable fault.
(2) Service life
See "(3) Service life," in Section 2.1.5.
(3) Parts that can be replaced in the field
The PCA cannot be replaced in the field. The DE cannot be replaced in the field.
(4) Service system and repairs
Fujitsu has the service system and repair facility for the disk drive. Contact Fujitsu representative to
submit information for replacing or repairing the disk drive. Generally, the following information
must be included:
a) IDD model, part number (P/N), revision number, serial number (S/N), and date of manufacturing
b) Error status
•
Date when the error occurred
•
System configuration
•
Environmental conditions (temperature, humidity, and voltage)
c) Error history
d) Error contents
•
Outline of inconvenience
•
Issued commands and specified parameters
•
Sense data
•
Other error analysis information
6-6 C141-E213