Solving Hardware Installation Problems - HP Xw6200 - Workstation - 2 GB RAM Technical Reference Manual

Solving Hardware Installation Problems

You might need to reconfigure the workstation when you add or remove hardware, such as an additional
diskette drive. If you install a PnP device, Windows 2000 and Windows XP automatically recognize the
device and configure the workstation. If you install a non-PnP device, you must reconfigure the
workstation after completing installation of the new hardware. In Windows 2000, select the Add New
Hardware icon in the Control Panel (for Windows XP, use the Add Hardware Wizard) and follow the on-
screen instructions.
Table 5-12 Hardware Installation Problems
Problem
A new device is not recognized as
part of the system.
Workstation will not start.
Power LED flashes Red five times,
once every second, followed by a
two second pause, and the
workstation beeps five times.
136 SYSTEM DIAGNOSTICS AND TROUBLESHOOTING
Cause
Device is not seated or
connected properly.
Cables of new external device
are loose or power cables are
unplugged.
Power switch of new external
device is not turned on.
When the system advised you
of changes to the
configuration, you did not
accept them.
A PnP board might not
automatically configure when
added if the default
configuration conflicts with
other devices.
Device hardware is not
properly jumpered or otherwise
configured.
Wrong memory modules were
used in the upgrade or
memory modules were
installed in the wrong location.
PCI Express power cable
might be plugged into the
wrong connector on the
system board.
Memory is installed incorrectly
or is bad.
Solution
Be sure that the device is properly and securely connected
and that pins in the connector are not bent down.
Be sure that all cables are properly and securely
connected and that pins in the cable or connector are not
bent down.
Turn off the workstation, turn on the external device, then
turn on the workstation to integrate the device with the
workstation system.
Reboot the workstation and follow the instructions for
accepting the changes.
Use Windows 2000 or Windows XP Device Manager to
deselect the automatic settings for the board and choose a
basic configuration that does not cause a resource
conflict. You can also use Computer Setup to reconfigure
or disable devices to resolve the resource conflict.
Read the device-specific configuration information and
check for incorrect settings or conflicts with other devices
already installed in the system.
1 Review the documentation that came with the system
to determine if you are using the correct memory
modules and to verify the proper installation.
2 Observe the beeps and LED lights on the front of the
workstation. Refer to "Power On Self Test (POST) and
Error Messages" on page 143
causes.
Connect the auxiliary PCI Express power cable to the PCI
Express card.
1 Reseat DIMMs.
2 Replace DIMMs one at a time to isolate the faulty
module.
3 Replace third-party memory with HP memory.
4 Replace the system board.
to determine possible