Troubleshooting Tips; Power; Document Handler - Xerox WorkCentre 5050 Quick Reference Manual

Troubleshooting Tips

For additional Troubleshooting information please refer to the Training and
Information CD (CD2) or the System Administration CD (CD1).

Power

The machine will not power on:
Check to see that the machine is not in Low Power Mode as indicated by the
green light on the control panel.
Press the ON/OFF button.
Check to see if the power cord is correctly installed.
CAUTION: Use only the ON/OFF switch to re-boot your machine. Damage
may occur to your machine if power is removed by other means.

Document Handler

Documents will not feed through the Document
Handler
Ensure that all staples or paper clips have been removed from the originals.
Ensure the Document Handler is not overloaded. The Document Handler can
hold 70 sheets of 20lb paper. Use Build Job if you have more originals than this.
Check to see if the document set is fully inserted into the Document Handler.
Ensure that the edge guides are adjusted to touch the sides of the originals.
Ensure that the Document Feed Roll is installed correctly. Reseat if necessary.
Check for obstructions or paper debris in the Document Handler.
Ensure that the Document Handler cover is closed.
Check that the machine is not in diagnostics mode as indicated by a message
on the touch screen.
Quick Reference Guide Page 11-5