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B
3Com provides easy access to technical support information
through the variety of services described in this appendix.
On-line Technical Services
3Com offers worldwide product support seven days a week,
24 hours a day, through the following on-line systems:
3Com Bulletin Board Service (3ComBBS)
World Wide Web site
ThreeComForum on CompuServe
3ComFacts
3Com Bulletin Board Service
3ComBBS contains patches, software, and drivers for all 3Com
products, as well as technical articles. This service is available
via modem or ISDN seven days a week, 24 hours a day.
Access by Modem
To reach the service, set your modem to 8 data bits, no parity,
and 1 stop bit. Call the telephone number nearest you:
Country
Australia
France
Germany
Hong Kong
Italy (fee required)
Japan
Singapore
Taiwan
U.K.
U.S.
T
ECHNICAL
SM
automated fax service
Data Rate
up to 14400 bps
up to 14400 bps
up to 9600 bps
up to 14400 bps
up to 9600 bps
up to 14400 bps
up to 14400 bps
up to 14400 bps
up to 14400 bps
up to 14400 bps
S
UPPORT
â
Telephone Number
(61) (2) 955 2073
(33) (1) 69 86 69 54
(49) (89) 627 32 188 or (49) (89) 627 32 189
(852) 537 5601
(39) (2) 273 00680
(81) (3) 3345 7266
(65) 534 5693
(886) (2) 377 5838 or (886) (2) 377 5840
(44) (144) 227 8278
(1) (408) 980 8204
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