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D
Support from Your Network Supplier
If assistance is required, contact your computer supplier for
support and service of your 3Com network interface card. Many
suppliers are authorized 3Com service partners who are qualified
to provide a variety of services, including network planning,
installation, hardware maintenance, application training, and
support services.
When you contact your supplier for assistance, have the following
information ready:
I
I
I
If you are unable to contact your network supplier, see the
following section on how to contact 3Com.
3Com provides easy access to technical support information
through a variety of services. This appendix describes
these services.
Information contained in this appendix is correct at time of
publication. For the very latest, we recommend that you access
3Com Corporation's World Wide Web site as described below.
Online Technical Services
3Com offers worldwide product support 24 hours a day, 7 days
a week, through the following online systems:
I
I
I
I
T
ECHNICAL
Diagnostic error messages
A list of system hardware and software, including
revision levels
Details about recent configuration changes, if applicable
World Wide Web site
3Com Bulletin Board Service (3ComBBS)
SM
3ComFacts
automated fax service
3ComForum on CompuServe
S
UPPORT
®
online service
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Troubleshooting
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