HP BL20p - ProLiant - G2 Setup And Installation Manual
HP BL20p - ProLiant - G2 Setup And Installation Manual

HP BL20p - ProLiant - G2 Setup And Installation Manual

Hp proliant bl20p generation 2 server blade setup and installation guide
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HP ProLiant BL20p Generation 2 Server
Blade
Setup and Installation Guide
August 2003 (Second Edition)
Part Number 307158-002

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Summary of Contents for HP BL20p - ProLiant - G2

  • Page 1 HP ProLiant BL20p Generation 2 Server Blade Setup and Installation Guide August 2003 (Second Edition) Part Number 307158-002...
  • Page 2 Java is a U.S. trademark of Sun Microsystems, Inc. UNIX is a registered trademark of The Open Group. Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice.
  • Page 3: Table Of Contents

    Contents About This Guide Audience Assumptions...................... ix Important Safety Information .................... ix Symbols on Equipment ..................... ix Rack Stability ........................xi Symbols in Text......................... xi Related Documents......................xii Getting Help ........................xii Technical Support ...................... xii HP Website ....................... xiii Authorized Reseller ....................
  • Page 4 Contents Processors, Heatsinks, and PPMs ..................1-20 Replacing a Processor and Heatsink ...............1-20 Replacing a Processor Power Module..............1-25 Server Blades .........................1-25 Installing a Server Blade ..................1-26 Powering Up the Server Blade ................1-28 Using the Diagnostic Cable or the Local I/O Cable............1-29 Identifying Diagnostic and I/O Cable Connectors ..........1-29 Connecting the Diagnostic Cable or the I/O Cable ..........1-31 Chapter 2...
  • Page 5 Contents Modifications ......................A-1 Cables........................A-2 Canadian Notice (Avis Canadien) .................. A-2 European Union Notice ....................A-2 Japanese Notice ......................A-2 Korean Notice......................... A-3 BSMI Notice........................A-3 Battery Replacement Notice................... A-3 Appendix B Electrostatic Discharge Preventing Electrostatic Damage ..................B-1 Grounding Methods......................B-2 Appendix C Server Error Messages Appendix D...
  • Page 6 Contents Appendix G System Battery System Board Battery Replacement ................G-1 Index List of Figures Removing a server blade ...................1-4 Removing the access panel..................1-5 System board components and connectors..............1-6 Installing a DIMM.....................1-9 Removing the Smart Array 5i Plus Controller module ...........1-10 Cabling the Smart Array 5i Plus Controller module ..........1-11 Installing the Smart Array 5i Plus Controller............1-11 Installing the Battery-Backed Write Cache Enabler ..........1-12...
  • Page 7 Contents Server blade switches....................E-8 Battery holder ......................G-2 HP ProLiant BL20p Generation 2 Server Blade Setup and Installation Guide...
  • Page 9: About This Guide

    About This Guide This guide provides step-by-step instructions for installation and reference information for operation, troubleshooting, and future upgrades for the HP ProLiant BL20p Generation 2 server blade. Audience Assumptions This guide is intended for network administrators and IT personnel who install, configure, and troubleshoot system hardware and software.
  • Page 10 About This Guide WARNING: This symbol, in conjunction with any of the following symbols, indicates the presence of a potential hazard. The potential for injury exists if warnings are not observed. Consult the documentation for specific details. This symbol indicates the presence of hazardous energy circuits or electric shock hazards.
  • Page 11: Rack Stability

    About This Guide Rack Stability WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks are extended to the floor. • The full weight of the rack rests on the leveling jacks. •...
  • Page 12: Related Documents

    About This Guide Related Documents For additional information on the topics covered in this guide, refer to the following documentation: • HP ProLiant BL p-Class System Setup and Installation Guide • HP ProLiant BL p-Class System Maintenance and Service Guide •...
  • Page 13: Hp Website

    About This Guide HP Website The HP website has information on this product as well as the latest drivers and flash ROM images. You can access the HP website at www.hp.com Authorized Reseller For the name of the nearest authorized reseller: •...
  • Page 14: Installing The Server Blade And Options

    Installing the Server Blade and Options This chapter provides installation procedures for an HP ProLiant BL20p Generation 2 Server Blade. For additional installation information, refer to: • Labels attached to the server blade access panel • Documentation that ships with each option kit To streamline the installation process, read the installation instructions for all the hardware options and identify similar steps before installing the hardware.
  • Page 15: Preparation Procedures

    Installing the Server Blade and Options Preparation Procedures To install server blade options, you may need to: 1. Access internal server blade components. a. Shut down the operating system and power down the server blade. b. Remove the server blade from the server blade enclosure. c.
  • Page 16 Installing the Server Blade and Options To access internal server blade components: IMPORTANT: If the server blade is not installed in the server blade enclosure or is not receiving power through the diagnostic station, begin with step 4. 1. Identify the proper server blade in the server blade enclosure. 2.
  • Page 17: Removing A Server Blade

    Installing the Server Blade and Options 3. Remove the server blade from the server blade enclosure: a. Press the release button (1). b. Open the release lever (2). c. Grasp the lever and slide the server blade from the server blade enclosure (3). Place a hand under the server blade to support it as you remove it from the server blade enclosure.
  • Page 18: Removing The Access Panel

    Installing the Server Blade and Options 4. Place the server blade on a flat, level surface. 5. Remove the access panel: WARNING: To reduce the risk of electric shock, do not power up the server blade with the access panel removed. a.
  • Page 19: Identifying System Board Components

    Installing the Server Blade and Options Identifying System Board Components Use Figure 1-3 and Table 1-1 to identify the system board components and connectors. Figure 1-3: System board components and connectors Table 1-1: System Board Components and Connectors Item Description Smart Array 5i Plus Controller Standard NIC module (shown) or FC mezzanine card...
  • Page 20: Memory

    Installing the Server Blade and Options Table 1-1: System Board Components and Connectors continued Item Description System Switch (SW3) System Configuration Switch (SW1) Processor socket 1 (populated) Fan connectors Power button/LED board connector* SCSI backplane board connector Processor socket 2 Processor power module slot 2 Optional Battery-Backed Write Cache Enabler *Depending on the configuration and model, this item may not...
  • Page 21: Installing Dimms

    Installing the Server Blade and Options CAUTION: Use only HP DIMMs. DIMMs from other sources are known to adversely affect data integrity. Installing DIMMs Before installing DIMMs, review the “DIMM Installation Guidelines” section in this chapter. WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching them.
  • Page 22: Installing A Dimm

    Installing the Server Blade and Options 4. Insert the DIMM into the DIMM slot (1). 5. Press down firmly. When the DIMM seats fully in the slot, the latches close (2). Figure 1-4: Installing a DIMM 6. Repeat steps 2 through 5 to install the second DIMM. 7.
  • Page 23: Battery-Backed Write Cache Enabler

    Installing the Server Blade and Options Battery-Backed Write Cache Enabler The optional Battery-Backed Write Cache Enabler provides the system with a means for storing and saving data in the event of an unexpected system shutdown. To install the Battery-Backed Write Cache Enabler: 1.
  • Page 24: Cabling The Smart Array 5I Plus Controller Module

    Installing the Server Blade and Options 3. Connect the cable to the bottom of the Smart Array 5i Plus Controller module. Figure 1-6: Cabling the Smart Array 5i Plus Controller module 4. Install the Smart Array 5i Plus Controller module into the system board by seating it onto the connector (1) and turning the standoffs (2).
  • Page 25: Installing The Battery-Backed Write Cache Enabler

    Installing the Server Blade and Options 5. Install the Battery-Backed Write Cache Enabler on the brass standoffs on the Smart Array 5i Plus Controller. Be sure the enabler seats firmly. Figure 1-8: Installing the Battery-Backed Write Cache Enabler 1-12 HP ProLiant BL20p Generation 2 Server Blade Setup and Installation Guide...
  • Page 26: Cabling The Battery-Backed Write Cache Enabler

    Installing the Server Blade and Options 6. Connect the cable to the Battery-Backed Write Cache Enabler. Figure 1-9: Cabling the Battery-Backed Write Cache Enabler 7. Reinstall the access panel. Refer to the “Preparation Procedures” section in this chapter. HP ProLiant BL20p Generation 2 Server Blade Setup and Installation Guide 1-13...
  • Page 27: Dual Port Fibre Channel Mezzanine Card

    Installing the Server Blade and Options Dual Port Fibre Channel Mezzanine Card An optional dual port Fibre Channel (FC) mezzanine card enables Fibre Channel support, for clustering capabilities, and SAN connection when used in conjunction with the RJ-45 Patch Panel 2 or any other interconnect that supports a SAN connection.
  • Page 28: Removing The Standard Nic Module

    Installing the Server Blade and Options 2. Remove the standard NIC module: a. Turn the quarter-turn standoff latches on the Smart Array 5i Plus Controller module counter-clockwise (1). b. Lift the Smart Array 5i Plus Controller module from the system board (2). c.
  • Page 29: Installing The Fc Mezzanine Card

    Installing the Server Blade and Options 3. Align the FC mezzanine card over the quarter-turn standoff latches where the standard NIC module was located and install (1). 4. Turn the standoff latches clockwise to secure (2). 5. Align the Smart Array 5i Plus Controller over the quarter-turn standoff latches and install (3).
  • Page 30: Hot-Plug Scsi Hard Drives And Blanks

    Installing the Server Blade and Options Hot-Plug SCSI Hard Drives and Blanks Removing Hard Drive Blanks CAUTION: Always populate drive bays with either a hard drive or blank. Proper airflow can only be maintained when the bays are populated. Unpopulated drive bays can lead to improper cooling and thermal damage.
  • Page 31: Scsi Id Numbers

    Installing the Server Blade and Options SCSI ID Numbers The server blade hot-plug SCSI hard drives have unique SCSI IDs that the system automatically sets. The IDs number from top to bottom on each server blade. IMPORTANT: Always populate hard drive bays starting with SCSI ID 0 (the top bay). Replacing Hot-Plug SCSI Hard Drives To remove hot-plug SCSI hard drives: 1.
  • Page 32: Removing A Hot-Plug Scsi Hard Drive

    Installing the Server Blade and Options 2. Press the port-colored ejector lever release button (1). 3. Pull the ejector lever open (2). 4. Remove the hard drive (3). Figure 1-13: Removing a hot-plug SCSI hard drive To install hot-plug SCSI hard drives: 1.
  • Page 33: Processors, Heatsinks, And Ppms

    Installing the Server Blade and Options Processors, Heatsinks, and PPMs The ProLiant BL20p G2 server blade ships with one or two Intel Xeon processors. Replacing a Processor and Heatsink To remove a processor and heatsink: 1. Remove the server blade from the server blade enclosure. Refer to “Preparation Procedures”...
  • Page 34: Removing The Processor

    Installing the Server Blade and Options 5. Raise the locking lever to release the processor (1) and remove the processor (2). Figure 1-15: Removing the processor HP ProLiant BL20p Generation 2 Server Blade Setup and Installation Guide 1-21...
  • Page 35: Installing A Processor

    Installing the Server Blade and Options To install a new processor: 1. Install the processor with the edges properly aligned (1), and lower the locking lever (2). CAUTION: When installing the processor into the socket, be sure that the locking lever is fully raised to avoid damaging pins.
  • Page 36: Removing The Thermal Interface Media Cover

    Installing the Server Blade and Options 2. Remove the thermal interface media cover. Figure 1-17: Removing the thermal interface media cover CAUTION: After the cover is removed, do not touch the thermal interface media. Touching the thermal interface media will reduce the thickness and could cause the processor to overheat.
  • Page 37: Installing A Heatsink

    Installing the Server Blade and Options 3. Install the heatsink (1), and close the locking levers (2). Figure 1-18: Installing a heatsink IMPORTANT: The heatsink is not reusable and must be discarded if removed from the processor after application. 1-24 HP ProLiant BL20p Generation 2 Server Blade Setup and Installation Guide...
  • Page 38: Replacing A Processor Power Module

    Installing the Server Blade and Options Replacing a Processor Power Module To remove a processor power module (PPM), push the latches out (1), and pull the PPM out (2). Figure 1-19: Removing a PPM NOTE: PPMs with the same part number may look different, but are functionally equivalent. To install a PPM, press it into the socket until it seats firmly, and close the latches.
  • Page 39: Installing A Server Blade

    Installing the Server Blade and Options Installing a Server Blade CAUTION: Always populate the server blade enclosure bays with either a server blade or server blade blank. Proper airflow can only be maintained when the bays are populated. Unpopulated bays can lead to improper cooling and thermal damage. To install a server blade: 1.
  • Page 40: Installing A Server Blade

    Installing the Server Blade and Options 3. Install the server blade into the bay (1). Slide the server blade fully into the bay. 4. Close the ejector lever (2). Figure 1-21: Installing a server blade HP ProLiant BL20p Generation 2 Server Blade Setup and Installation Guide 1-27...
  • Page 41: Powering Up The Server Blade

    Installing the Server Blade and Options Powering Up the Server Blade To install a server blade in the server blade enclosure, refer to the “Installing a Server Blade” section in this chapter. Server blades are set to power up automatically. If you changed this setting, use one of the following methods to power up the server blade: •...
  • Page 42: Using The Diagnostic Cable Or The Local I/O Cable

    Installing the Server Blade and Options Using the Diagnostic Cable or the Local I/O Cable Use either the diagnostic cable or the I/O cable to perform some server blade configuration and diagnostic procedures. Depending on the model, the server blade has either a diagnostic port or an I/O port.
  • Page 43: Connectors

    Installing the Server Blade and Options Figure 1-23: Connectors Table 1-2: Diagnostic and I/O cable connectors Item Description Diagnostic cable Server blade connector iLO RJ-45 (10/100 Ethernet) connector Kernel debug connector** I/O cable* Video connector USB Connector (2) Kernel debug connector** iLO RJ-45 (10/100 Ethernet) connector Server blade connector *The I/O cable is labeled with the I/O icon.
  • Page 44: Connecting The Diagnostic Cable Or The I/O Cable

    Installing the Server Blade and Options The I/O cable connects to the I/O port located on the front of the server blade. The other end of the I/O cable provides four connectors: • iLO RJ-45 (10/100 Ethernet) connector—provides a 10/100 Ethernet RJ-45 connector through which you can access the server blade with the iLO Remote Console and a client PC •...
  • Page 45: Connecting An Rj-45 Network Cable

    Installing the Server Blade and Options IMPORTANT: Connecting the diagnostic cable to the diagnostic port or the I/O cable to the I/O port automatically disables the iLO connection on the rear of the server blade. 1. Connect one end of the RJ-45 network cable to the diagnostic cable (1) or the I/O cable, depending on your server blade.
  • Page 46: Connecting Either The Diagnostic Cable (1) Or The I/O Cable (2) To A Server Blade

    Installing the Server Blade and Options 3. Connect the server blade connector to the server blade. CAUTION: Disconnect the Diagnostic cable or the I/O cable from the port when not in use. The port and connector do no provide permanent connections. CAUTION: Rear iLO connector performance degrades when the I/O cable or the diagnostic cable is in use, even when the iLO connector on the cable is not in use.
  • Page 47 Installing the Server Blade and Options Connecting Directly to a Server Blade using Video and USB Devices To connect directly to the server blade, use the I/O cable and any combination of the following USB devices: • Monitor • USB Hub •...
  • Page 48: Directly Accessing A Configured Server Blade

    Installing the Server Blade and Options Directly Accessing a Configured Server Blade Use the following setup to access a configured server blade: CAUTION: Rear iLO connector performance degrades when the I/O cable or the diagnostic cable is in use, even when the iLO connector on the cable is not in use. NOTE: For this setup, a hub is not necessary to connect directly to the blade.
  • Page 49 Installing the Server Blade and Options Directly Accessing a Server Blade to Configure a Server Blade or Load Software Updates Use the following setup to configure a server blade using a Smart Start CD or to load software updates or patches using the CD-ROM: CAUTION: Rear iLO connector performance degrades when the I/O cable or the diagnostic cable is in use, even when the iLO connector on the cable is not in use.
  • Page 50: Directly Connecting To The Server Blade Using A Usb Hub

    Installing the Server Blade and Options 4. Connect the following to the USB hub: a. USB CD-ROM (4) and/or a USB floppy drive b. USB keyboard (5) c. USB mouse (6) NOTE: HP recommends the use of a USB hub when connecting a USB floppy and/or USB CD-ROM drive to the server blade.
  • Page 51: Configuring And Deploying Server Blades

    Configuring and Deploying Server Blades This chapter contains information about server blade deployment methods, hardware configuration, and the software to accomplish these tasks. Configuration and Deployment Overview Four primary deployment methods are supported: • ProLiant Essentials Rapid Deployment Pack This is the recommended method for automatically deploying the server blade with little user intervention.
  • Page 52: Proliant Essentials Rapid Deployment Pack

    Configuring and Deploying Server Blades • Boot from SAN Refer to the HP website: http://h18004.www1.hp.com/products/servers/proliant-bl/p-class/storage.html Integrated Lights-Out Advanced (iLO Advanced) can be a helpful debugging tool in the configuration and deployment process. HP recommends using iLO Advanced to follow the process. Refer to the “Integrated Lights-Out Advanced Management” section in this chapter for connection instructions.
  • Page 53: Cd-Rom Deployment

    Configuring and Deploying Server Blades CD-ROM Deployment CD-ROM Deployment involves using a bootable CD that executes script to configure the hardware and install the operating system. After the operating system is configured, the server blade can access the network to locate the scripts and files necessary for deployment.
  • Page 54 Configuring and Deploying Server Blades iLO Virtual CD-ROM To perform a boot CD deployment: 1. Do one of the following: — Insert the boot CD into the client PC from which you are running the iLO Remote Console. — Use iLO Advanced to create an image file of the boot CD. —...
  • Page 55: Diskette Image Deployment

    Configuring and Deploying Server Blades 4. After the server blade boots, follow the normal installation procedure for an operating system. Diskette Image Deployment Diskette Image Deployment involves creating a DOS-based network-enabled boot diskette that will execute a script that configures the hardware and installs the operating system.
  • Page 56: Using The Boot Diskette

    Configuring and Deploying Server Blades For details, download the latest version of the SmartStart Scripting Toolkit from www.hp.com/servers/sstoolkit and refer to the SmartStart Scripting Toolkit User Guide. It is also possible to configure the hardware manually using RBSU through the iLO Advanced remote console.
  • Page 57: San Configuration Overview

    Configuring and Deploying Server Blades 2. Remotely access the server blade through iLO Advanced. Refer to “Integrated Lights-Out Advanced Management” in this chapter. 3. Click the Virtual Devices tab. 4. Select Virtual Media. 5. Use the Virtual Media applet to select the local diskette or image file and connect the Virtual Disk to the server blade.
  • Page 58: Software And Utilities

    Configuring and Deploying Server Blades • A Fibre-capable interconnect is installed in the enclosureRefer to the documentation that shipped with the interconnect option • The enclosure management module firmware is up-to-dateRefer to the ProLiant BL p-Class support site on www.hp.com •...
  • Page 59: Integrated Lights-Out Advanced Management

    Configuring and Deploying Server Blades • Health and Wellness Driver and IML Viewer • iLO Advanced Management Interface Driver • Rack Infrastructure Interface Service • Management Agents For Windows operating system users, these items are included in the ProLiant Support Pack for Microsoft Windows, available from the ProLiant BL p-Class system product page at www.hp.com/support/files Linux operating system users must install these items manually.
  • Page 60 Configuring and Deploying Server Blades • Remotely power up, power down, or reboot the host server blade. • Remotely boot a host server blade to a virtual diskette image to perform a ROM upgrade or to install an operating system. •...
  • Page 61 Configuring and Deploying Server Blades This method enables you to configure a server blade out of the rack by powering the blade with the diagnostic station and connecting to an existing network through a hub. The IP address is assigned by a DHCP server on a network. iLO ROM-Based Setup Utility The iLO ROM-Based Setup Utility (iLO RBSU) is the recommended method to configure and set up the iLO subsystem.
  • Page 62: Redundant Rom Support

    Configuring and Deploying Server Blades NOTE: Use the arrow keys to highlight selections. 4. Select Network, DNS/DHCP, press the Enter key, and then select DHCP Enable. Press the spacebar to turn off DHCP. Be sure that DHCP Enable is set to Off and save the changes.
  • Page 63: Remote Rom Flash

    Configuring and Deploying Server Blades 7. Restart the server blade. When the server blade boots, the system identifies whether the current ROM bank is corrupt. If a corrupt ROM is detected, the system boots from the backup ROM and alerts you through POST or IML that the ROM bank is corrupt. If both the current and backup versions of the ROM are corrupt, you must return the system board for a service replacement.
  • Page 64: Rompaq Utility

    Configuring and Deploying Server Blades ROMPaq Utility Flash ROM enables you to upgrade the firmware (BIOS) with system or option ROMPaq utilities. To upgrade the BIOS: 1. Download the latest ROMPaq at www.hp.com/support 2. Follow the instructions and create a bootable diskette. IMPORTANT: You can use the iLO Virtual Media applet to create the image file.
  • Page 65 Configuring and Deploying Server Blades To navigate RBSU, use the following keys: • To access RBSU, use the iLO Remote Console and press the F9 key when prompted during power up. • To navigate the menu system, use the arrow keys. •...
  • Page 66: Option Rom Configuration For Arrays Utility

    Configuring and Deploying Server Blades Table 2-1: RBSU Default Settings continued Menu/Option Default Setting Server Passwords Set Power-On Password Disabled Set Admin Password Disabled Advanced Options MPS Table Mode AutoSet Table POST Speed Up Enabled POST F1 Prompt Enabled ROM Selection Use Current ROM Wake-on LAN Enabled...
  • Page 67: Pxe Deployment

    Configuring and Deploying Server Blades PXE Deployment For each server blade that you are deploying, the PXE server must be connected to the NIC designated for PXE. The server blade defaults PXE functions to NIC 1, but any of the three NICs can be designated for PXE in RBSU. For NIC connector locations on RJ-45 patch panels and interconnect switches, refer to the HP ProLiant BL20p Generation 2 Server Blade Overview card included with the server blade.
  • Page 68 Configuring and Deploying Server Blades — TCP/IP networking and an IP address compatible with one of the following the iLO Diagnostic Port IP address or an assigned DHCP or static IP address — CD-ROM drive and/or diskette drive — Any of the following Java Runtime Environment versions: 1.3.1_02 1.3.1_07 1.3.1_08...
  • Page 69: Smartstart Scripting Toolkit

    Configuring and Deploying Server Blades — 1.5 GB of available disk space • Windows repository server (only required for Windows deployment) — Windows 2000 or Windows 2003 operating system installed — Network connection — CD-ROM drive — 1.5 GB of available disk space —...
  • Page 70: Insight Manager 7

    Configuring and Deploying Server Blades Insight Manager 7 Insight Manager 7 is the HP application for easily managing network devices. Insight Manager 7 delivers intelligent monitoring and alerting as well as visual control of your HP devices. Documentation for Insight Manager 7 is available on the ProLiant Essentials Rapid Deployment Pack CD in the OVERVIEW.HLP file.
  • Page 71: Diagnostics Utility

    Configuring and Deploying Server Blades • Reporting  Using Automatic Data Collection, Insight Manager 7 enables you to gather historic performance information for graphing or export purposes, which helps with upgrade performance. • Integration with Enterprise Management Platforms  Insight Manager 7 provides integration with leading management platforms including HP OpenView, IBM NetView, SunNet Manager, and Microsoft Systems Management Server.
  • Page 72: Automatic Server Recovery-2

    Configuring and Deploying Server Blades Automatic Server Recovery-2 ASR-2 is a feature that causes the system to restart when a catastrophic operating system error occurs, such as a blue-screen or kernel panic. A system fail-safe timer, the ASR-2 timer, starts when the System Management driver, also known as the Health Driver, is loaded.
  • Page 73 Configuring and Deploying Server Blades — For Windows 2000, Event Viewer, or HP IML Viewer — For Linux operating systems, HP IML Viewer Application NOTE: You can only view the list from the Recovery/Integrated Management Log screen. Viewing the Event List To view the event list: 1.
  • Page 74 Configuring and Deploying Server Blades Refer to the ProLiant Essentials Rapid Deployment Pack CD for information on installing and running the Survey Utility. After you run the Survey Utility, you can view the IML by loading the output of the utility (typically called SURVEY.TXT) into a text viewer such as Microsoft Notepad.
  • Page 75 Configuring and Deploying Server Blades Table 2-2: Server Blade Event Messages continued Event Type Event Message PCI Bus Error (Slot X, Bus X, Device X, Function X) PCI Bus Error Power Subsystem System configuration Real-Time Battery Clock Failing battery low Automatic Server Recovery System lockup...
  • Page 76: Regulatory Compliance Notices

    Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user's authority to operate the equipment. HP ProLiant BL20p Generation 2 Server Blade Setup and Installation Guide...
  • Page 77: Cables

    Regulatory Compliance Notices Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations. Canadian Notice (Avis Canadien) This Class A digital apparatus meets all requirements of the Canadian Interference- Causing Equipment Regulations.
  • Page 78: Korean Notice

    Regulatory Compliance Notices Korean Notice BSMI Notice Battery Replacement Notice Your computer is provided with an internal lithium battery or battery pack. There is a danger of explosion and risk of personal injury if the battery is incorrectly replaced or mistreated.
  • Page 79 Regulatory Compliance Notices WARNING: Your computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. There is risk of fire and burns if the battery pack is not handled properly. To reduce the risk of personal injury, •...
  • Page 80: Appendix B Electrostatic Discharge

    Electrostatic Discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.
  • Page 81: Grounding Methods

    Electrostatic Discharge Grounding Methods Several methods for grounding are available. Use one or more of the following methods when handling or installing electrostatic-sensitive parts: • Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist straps are flexible straps with a minimum of 1 megohm ±...
  • Page 82: Appendix C Server Error Messages

    Server Error Messages Use POST error messages to assist in troubleshooting and performing basic diagnostic functions in the server blade. POST error messages are displayed in the following locations: • Integrated Management Log (IML) • iLO POST log • iLO Remote Console For a complete listing of error messages and other troubleshooting information, refer to the HP ProLiant Servers Troubleshooting Guide provided on the Documentation CD or online at...
  • Page 83: Appendix D Troubleshooting

    Troubleshooting For a list of new server error messages that are specific to this server, refer to Appendix C, “Server Error Messages.” For information on LEDs and switches specific to the server blade, refer to Appendix E, “LEDs and Switches.” For information about general troubleshooting techniques, diagnostic tools, error messages, and preventative maintenance, refer to the HP ProLiant Servers Troubleshooting Guide on the Documentation CD.
  • Page 84 Troubleshooting If the server blade does not start: 1. Be sure that the server blade is fully seated in the server blade enclosure. 2. Verify that power is applied to the server blade enclosure. 3. Be sure that power is applied to the server blade: a.
  • Page 85 Troubleshooting 6. Restart the server blade. If the server blade does not restart, proceed to the following section, “Server Blade Diagnostic Steps.” 7. Check the server blade for the following normal power-up sequence to be sure that the system meets the minimal hardware requirements and is powered up during normal operations: a.
  • Page 86: Server Blade Diagnostic Steps

    Troubleshooting Server Blade Diagnostic Steps If the server blade does not power up, or powers up but does not complete POST, answer the questions in Table D-1 to determine appropriate actions based on the symptoms observed. According to the answers you give, you are directed to the appropriate table that immediately follows.
  • Page 87 Troubleshooting Table D-2: Is the Server Blade Power on/standby LED Illuminated? Answer Possible Reasons Possible Solutions A broken connection exists Do the following: between the server blade enclosure Verify that power is applied to the and server blade infrastructure. The power enclosure is not Remove the server blade from the powered on.
  • Page 88 Troubleshooting Table D-3: Is the Server Blade Power on/standby LED Green? Answer Possible Reasons Possible Solutions No, it is amber Power On/Standby button has not With the system powered down, been pressed firmly. remove the access panel. The standard NIC module, Smart Be sure that the proper connections Array 5i Plus memory module, or exist among the power converter...
  • Page 89 Troubleshooting Table D-4: Is the Server Blade Health LED Solid Green? Answer Possible Reasons Possible Solutions No, it is amber. A processor is in pre-failure Do the following: condition. Remove the server blade from the A DIMM is in pre-failure condition. server blade enclosure.
  • Page 90 Troubleshooting Table D-4: Is the Server Blade Health LED Solid Green? continued Answer Possible Reasons Possible Solutions If the health LED is still not solid green, do one of the following: • Use the optional diagnostic station to power the server blade and use the iLO remote console to continue the diagnosis.
  • Page 91 Troubleshooting Table D-4: Is the Server Blade Health LED Solid Green? continued Answer Possible Reasons Possible Solutions No, it is flashing The server blade is still in POST. If Wait for the server blade to complete green. the flashing continues after POST.
  • Page 92 Troubleshooting Table D-4: Is the Server Blade Health LED Solid Green? continued Answer Possible Reasons Possible Solutions No, it is red A processor has failed. Do the following: Processor 1 is not installed. Remove the server blade from the server blade enclosure.
  • Page 93: System Configuration Switch Procedures

    Troubleshooting Table D-5: Is the iLO Remote Console Displaying Error Information? Answer Solution An iLO problem exists. Refer to the HP Integrated Lights-Out User Guide that ships with the server blade. Error and event logs are available for diagnosis. Determine the next action by observing POST progress and error messages.
  • Page 94 Troubleshooting Clearing the System Configuration To clear the system configuration: 1. Power down the server blade: a. Press the Power On/Standby button on the front of the server blade. b. Use the virtual power button feature in the iLO remote console. 2.
  • Page 95 Troubleshooting 10. Change position 6 of SW4 to off. 11. Repeat steps 5 through 7. IMPORTANT: When the server blade boots after NVRAM is cleared, a delay of up to 2 minutes is normal. During this delay, the system appears non-functional. Do not attempt any procedures during the delay.
  • Page 96: Problems After Initial Boot

    Troubleshooting b. Use the virtual power button feature in the iLO remote console. As soon as the server blade powers up, it emits two beeps. 8. Repeat steps 1 through 3. 9. Change positions 1, 5 and 6 of SW4 to off. 10.
  • Page 97: Leds And Switches

    LEDs and Switches LEDs The system contains several sets of LEDs that indicate the status and settings of hardware components. Use the following sections to determine the location and functions of LEDs on these components: • ProLiant BL20p Generation 2 server blade front panel •...
  • Page 98: Proliant Bl20P G2 Server Blade Front Panel Leds

    LEDs and Switches Figure E-1: ProLiant BL20p G2 server blade front panel LEDs Table E-1: ProLiant BL20p G2 Server Blade Front Panel LEDs Item LED Description Status Unit identification Blue = Flagged (UID) Blue flashing = Management mode Off = No remote management Health Green = Normal status Flashing = Booting...
  • Page 99: Hot-Plug Scsi Hard Drive

    LEDs and Switches Table E-1: ProLiant BL20p G2 Server Blade Front Panel LEDs continued Item LED Description Status NIC 1 Green = Linked to network Green flashing = Network activity NIC 2 Off = No activity NIC 3 Power On/Standby Green = On Amber = Standby (power available) Off = Unit off...
  • Page 100: Hot-Plug Scsi Hard Drive Leds

    LEDs and Switches WARNING: Before removing a hard drive, read the hot-plug hard drive replacement section in the HP ProLiant Servers Troubleshooting Guide. • The first LED indicates drive activity status (1), where on indicates activity and off indicates no activity by the drive. •...
  • Page 101 LEDs and Switches Table E-2: Hot-Plug SCSI Hard Drive LED Status Combinations (1) Activity (2) Online (3) Fault Means Do not remove the drive. Removing a drive during this process causes data loss. The drive is being accessed and is not configured as part of an array.
  • Page 102 LEDs and Switches Table E-2: Hot-Plug SCSI Hard Drive LED Status Combinations continued (1) Activity (2) Online (3) Fault Means OK to replace the drive online if a predictive failure alert is received, provided that the array is configured for fault tolerance and all other drives in the array are online.
  • Page 103: System Switches

    LEDs and Switches Power On/Standby Button Setting the server blade Power On/Standby button to the standby position removes power from most areas of the server blade. This process may take 30 seconds, during which time some internal circuitry remains active. IMPORTANT: To remove power completely, remove the server blade from the server blade enclosure.
  • Page 104 LEDs and Switches Figure E-4: Server blade switches Table E-3: Server Blade Switches Item Description System configuration switch (SW1) NMI switch System switch (SW3) System maintenance switch (SW4) HP ProLiant BL20p Generation 2 Server Blade Setup and Installation Guide...
  • Page 105 LEDs and Switches System Configuration Switch (SW1) The system configuration switch is a four-position reserved switch. The default setting for all four positions is off. CAUTION: Do not change any SW1 settings or the system may not function properly. System Switch (SW3) The system switch is a four-position reserved switch.
  • Page 106 LEDs and Switches Table E-4: System Maintenance Switch (SW4) Settings continued Position Description On/Off Function  Reserved Password Off = Power-on password is normal. Clear On = Power-on password is disabled. Invalidate Off = Normal. Configuration On = ROM treats the system configuration as invalid.
  • Page 107: Appendix F Specifications

    Specifications ProLiant BL20p Generation 2 Server Blade Table F-1: Operating and Performance Specifications for ProLiant BL20p Generation 2 Server Blade Dimensions Width 26.14 cm (10.29 in) Depth 71.1 cm (28.00 in) Height 4.29 cm (1.69 in) Weight (maximum) 8.80 kg (19.4 lb) Temperature range Operating 10°...
  • Page 108 Specifications Table F-1: Operating and Performance Specifications for ProLiant BL20p Generation 2 Server Blade continued Relative humidity (noncondensing) Operating 10% to 90% Non-operating Shipping 10% to 90% Storage 10% to 95% Maximum wet bulb temperature 30°C (86°F) Storage maximum humidity of 95% is based on a maximum temperature of 45°C (113°F).
  • Page 109: Appendix G System Battery

    System Battery System Board Battery Replacement When the server blade no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is usually about 5 to 10 years. Use an HP 540-mAh, lithium, 3-V replacement battery (spare P/N 234556-001).
  • Page 110 System Battery 2. Locate the battery holder on the system board. 3. Push the tab aside, and pull the existing battery straight up. Figure G-1: Battery holder WARNING: For proper battery disposal, refer to the “Battery Replacement Notice” section in Appendix A, “Regulatory Compliance Notices.” 4.
  • Page 111: Index

    Index boot diskette creating 2-5 using 2-6 access panel, removing 1-5 bootstraps B-2 accessing browsers, launching 2-10 internal server blade components 1-2, BSMI notice A-3 buttons, Power On/Standby 1-3, E-7 redundant ROM 2-12, D-13 accumulators A-4 alkaline battery warning A-4 Altiris Express Deployment Server 2-2 cables and cabling authorized reseller xiii...
  • Page 112 Index event lists printing 2-23 deployment viewing 2-23 CD-ROM image 2-3 event messages 2-24, 2-25 diskette image 2-5 iLO 2-4, 2-6 infrastructure 2-1 methods 2-1 Federal Communications Commission ProLiant Essentials Rapid Deployment (FCC) Pack 2-2 cables A-2 software 2-8 modifications A-1 USB CD-ROM 2-4 notice A-1 utilities 2-8...
  • Page 113 Index I/O cable Korean notice A-3 connecting 1-31 connectors 1-30 definition 1-31 LEDs requirements 1-31 hot-plug SCSI hard drive E-3 identifying NICs E-3 system board components 1-6 Power On/Standby E-3 system board connectors 1-6 server blade, front panel E-1 Insight Manager 7, features 2-20 server health E-2 installation, server blade preparation 1-2 lever...
  • Page 114 Index recharge warning A-4 recycling, battery A-4 Online Flash Utility 2-13 redundant ROM operating systems 2-6 accessing 2-12, D-13 Option ROM Configuration for Arrays support 2-12 utility (ORCA) 2-16 regulatory compliance override, power-up 1-28 notices A-1, A-2, A-3 release buttons hard drive blanks 1-17 hot-plug SCSI hard drives 1-19 part number, battery G-1...
  • Page 115 Index ROMs ProLiant Essentials Rapid Deployment iLO 2-13 Pack 2-2 power management module 2-13 ROMPaq Utility 2-14 server blade management module 2-13 specifications, server blade F-1 server blade system 2-13 static electricity B-1 Smart Array 5i Plus memory static-dissipating work mat B-2 module 2-13 static-sensitive devices B-1 straps...
  • Page 116 Index DIMMs D-7 ProLiant Essentials Rapid Deployment event messages 2-24, 2-25 Pack 2-2 initial boot D-14 Remote Deployment 2-13 no amber on system power LED D-5 ROMPaq 2-14 no green on internal health LED D-7 Smart Components for Remote ROM no green on system power LED D-6 Flash 2-13 no information on monitor D-11...

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