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The Active LED or the LAN LED Is Not Lit
There is a hardware connection problem.
Check these items:
•
Make sure that the cable connectors are securely plugged in at the wireless access point
and the network device—hub, (PoE) switch, or router.
•
Make sure that the connected device is turned on.
•
Make sure that the correct cable is used. Use a standard Category 5 Ethernet patch
cable. If the network device has Auto Uplink™ (MDI/MDIX) ports, you can use either a
crossover cable or a normal patch cable.
The WLAN LED Does Not Light Up
The wireless access point's antenna is not working.
Check these items:
•
If the WLAN LED remains off, either disconnect the cable to the PoE switch and then
reconnect it again, or disconnect the adapter from its power source and then plug it in
again.
•
Make sure that optional external antennas are tightly connected to the wireless access
point.
Contact NETGEAR technical support if the WLAN LED remains off.
You Cannot Access the Internet or the LAN from a
Wireless-Capable Computer
There is a configuration problem.
Check these items:
•
You might not have restarted the computer with the wireless adapter to allow TCP/IP
changes take effect. Restart the computer.
•
The computer with the wireless adapter might not have the correct TCP/IP settings to
communicate with the network. Restart the computer and check that TCP/IP is set up
correctly for that network. In Windows, the usual setting for Network Properties is to
obtain an IP address automatically.
•
The wireless access point's default values might not work with your network. Check the
wireless access point's default configuration against the configuration of other devices in
your network.
•
Make sure that the SSID, network authentication, and data encryption settings of the
computer with the wireless adapter are the same as those of the wireless access point.
ProSafe Dual Band Wireless-N Access Point WNDAP360
Troubleshooting
105
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Table of Contents
Troubleshooting
