NETGEAR WNDR3700v4 User Manual

N600 wireless dual band gigabit router
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350 East Plumeria Drive
San Jose, CA 95134
USA
December 2012
202-11005-03
v1.0
N600 Wireless Dual Band
Gigabit Router
WNDR3700v4
User M anual

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Summary of Contents for NETGEAR WNDR3700v4

  • Page 1 N600 Wireless Dual Band Gigabit Router WNDR3700v4 User M anual 350 East Plumeria Drive San Jose, CA 95134 December 2012 202-11005-03 v1.0...
  • Page 2 Trademarks NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. ©2012 NETGEAR, Inc. All rights reserved.
  • Page 3: Table Of Contents

    Types of Logins and Access........15 Use NETGEAR genie after Installation......16 Upgrade the Firmware .
  • Page 4 Chapter 4 NETGEAR genie Advanced Home NETGEAR genie Advanced Home Screen ......33 Setup Wizard ..........33 WPS Wizard .
  • Page 5 N600 Wireless Dual Band Gigabit Router WNDR3700v4 Chapter 8 Advanced Settings Advanced Wireless Settings........72 Restrict Wireless Access by MAC Address .
  • Page 6 N600 Wireless Dual Band Gigabit Router WNDR3700v4 Wireless Connectivity ........106 Wireless Signal Strength .
  • Page 7: Chapter 1 Hardware Setup

    G et t i ng to k now your router The N600 Wireless Dual Band Gigabit Router WNDR3700v4 provides an easy and secure way to set up a wireless home network with fast access to the Internet over a high-speed digital subscriber line (DSL).
  • Page 8: Unpack Your Router

    Installation guide with cabling and router setup instructions • If any parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton and original packing materials, in case you need to return the product for repair. Hardware Features Before you cable your router, take a moment to become familiar with the label and the front and back panels.
  • Page 9 • Solid green. The router is ready to use • Off. Power is not supplied to the router. • Blinking green. The firmware is corrupted. Visit www.netgear.com/support. • Blinking amber. The firmware is upgrading, or the Restore Factory Settings button was pressed.
  • Page 10: Back Panel

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Back Panel The back panel has the On/Off button and port connections as shown in the figure. 4 Ethernet ADSL Power On/Off LAN ports Figure 2. Back panel Label The label on the bottom of the router shows the Restore Factory Settings button, login information, MAC address, and serial number.
  • Page 11: Attach The Stand

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Attach the Stand For optimal wireless network performance, use the stand (included in the package) to position your router upright. Orient your router vertically. Insert the tabs of the stand into the slots on the bottom of your router as shown.
  • Page 12: Cable Your Router

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Away from electrical devices that are potential sources of interference, such as ceiling • fans, home security systems, microwaves, computers, or the base of a cordless phone or 2.4-GHz cordless phone. Away from any large metal surfaces, such as a solid metal door or aluminum studs. Large •...
  • Page 13: Verify The Cabling

    Disconnect the cable from the modem (2). You will connect it to the router later. Locate the Ethernet cable that came with the NETGEAR product. Securely insert that Ethernet cable into your modem and into the Internet port of the router (3).
  • Page 14: Chapter 2 Getting Started With Netgear Genie

    Getting Started with NETGEAR genie Con ne ct i ng the router This chapter explains how to use NETGEAR genie to set up your router after you complete cabling as described in the installation guide and in the previous chapter.
  • Page 15: Router Setup Preparation

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Router Setup Preparation You can allow NETGEAR genie to automatically set up your router, or you can use the genie menus and screens to set up your router manually. Before you start the setup process, get your ISP information and make sure the computers and devices in the network have the settings described here.
  • Page 16: Use Netgear Genie After Installation

    When you first set up your router, NETGEAR genie automatically starts when you launch an Internet browser on a computer that is connected to the router. You can use NETGEAR genie again if you want to view or change settings for the router.
  • Page 17: Dashboard (Basic Home Screen)

    Settings. You Chapter 9, Advanced need a solid understanding of networking protocols to use this tab. Help & Support. Visit the NETGEAR support site to get information, help, and product • documentation. These links work once you have an Internet connection.
  • Page 18: Join Your Wireless Network

    Wi-Fi Protected Setup (WPS) lets you connect to a secure WiFi network without typing its password. Instead, press a button or enter a PIN. NETGEAR calls WPS Push 'N' Connect. Some older WiFi equipment is not compatible with WPS. WPS works only with WPA2 or WPA wireless security.
  • Page 19: Netgear Genie App And Mobile Genie App

    NETGEAR genie App and Mobile genie App The genie app is the easy dashboard for managing, monitoring, and repairing your home network. See the NETGEAR genie App User Manual for details about the genie apps. Retrieve wireless password About genie...
  • Page 20: Chapter 3 Netgear Genie Basic Settings

    NETGEAR genie Basic Settings Your Internet connection and net work This chapter contains the following sections: • Basic Home Screen • Internet Setup • Attached Devices • Parental Controls • ReadySHARE Storage • Basic Wireless Settings • Guest Networks...
  • Page 21: Basic Home Screen

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Basic Home Screen The genie Basic Home screen is shown in the following figure: Internet Setup The Internet Setup screen is where you view or change basic ISP information. You can use the Setup Wizard to detect the Internet connection and automatically set up the router.
  • Page 22: Internet Setup Screen Fields

    If you have problems with your connection, check to make sure that the settings in this screen match the information from your ISP. Click Apply to save your settings. Click Test to test your Internet connection. If the NETGEAR website does not display within 1 minute, see Chapter 9, Troubleshooting.
  • Page 23: Attached Devices

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Use These DNS Servers. If you know that your ISP requires specific servers, select this • option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.
  • Page 24: Parental Controls

    Live Parental Controls uses free OpenDNS accounts. If you do not have one, you can create one now. Log in to manage Parental Control settings. Click either the Windows Users or Mac Users button. Follow the onscreen instructions to download and install the NETGEAR Live Parental Controls Management utility. NETGEAR genie Basic Settings...
  • Page 25 N600 Wireless Dual Band Gigabit Router WNDR3700v4 After installation, Live Parental Controls automatically starts. Click Next, read the note, and click Next again to proceed. You are prompted to log in or create a free account. Select the radio button that applies to you and click Next.
  • Page 26: Readyshare Storage

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Select the radio button for the filtering level that you want and click Next. Click the Take me to the status screen button. Parental controls are now set up for the router. The dashboard shows Parental Controls as enabled.
  • Page 27: Basic Wireless Settings

     To view or change basic wireless settings: If you change NETGEAR recommends that you do not change your preset security settings. your preset security settings, make a note of the new settings and store it in a safe place where you can easily find it.
  • Page 28: Wireless Settings Screen Fields

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Select Basic > Wireless to display the Wireless Settings screen. The screen sections, settings, and procedures are explained in the following sections. Make any changes that are needed and click Apply to save your settings.
  • Page 29: Change Wpa Security Option And Password

    The Security Options section of the Wireless Settings screen lets you change the security option and passphrase. NETGEAR recommends that you do not change the security option or passphrase, but if you want to change these settings, this section explains how. Do not disable security.
  • Page 30: Guest Networks

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Guest Networks Adding a guest network allows visitors at your home to use the Internet without having your wireless security key. You can add a guest network to each wireless network: 2.4 GHz b/g/n and 5.0 GHz a/n...
  • Page 31: Guest Network Wireless Security Options

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Guest Network Wireless Security Options A security option is the type of security protocol applied to your wireless network. The security protocol in force encrypts data transmissions and ensures that only trusted devices receive authorization to connect to your network.
  • Page 32: Chapter 4 Netgear Genie Advanced Home

    NETGEAR genie Advanced Home Sp eci f y custom set t i ngs This chapter contains the following sections: • NETGEAR genie Advanced Home Screen • Setup Wizard • WPS Wizard • Setup Menu • WAN Setup • LAN Setup •...
  • Page 33: Netgear Genie Advanced Home Screen

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 NETGEAR genie Advanced Home Screen The genie Advanced Home dashboard presents status information. The content is the same as what is on the Router Status screen available from the Administration menu. The genie...
  • Page 34: Wps Wizard

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Select Yes and click Next. The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration. The following screen displays: WPS Wizard The WPS Wizard helps you add a WPS-capable client device (a wireless device or computer) to your network.
  • Page 35: Setup Menu

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Within 2 minutes, go to the client device and use its WPS software to join the network without entering a password. The router attempts to add the WPS-capable device. The WPS LED on the front of the router blinks green.
  • Page 36: Wan Setup

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 WAN Setup The WAN Setup screen lets you configure a DMZ (demilitarized zone) server, change the maximum transmit unit (MTU) size, and enable the router to respond to a ping on the WAN (Internet) port.
  • Page 37: Default Dmz Server

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 LAN from attacks from the Internet, but might prevent some Internet games, point-to-point applications, or multimedia applications from functioning. Open NAT provides a much less secured firewall, but allows almost all Internet applications to function.
  • Page 38: Change The Mtu Size

    “fragmented” to accommodate the device with the smallest MTU. The best MTU setting for NETGEAR equipment is often just the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU...
  • Page 39: Lan Setup

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Table 1. Common MTU sizes (Continued) Application 1460 Usable by AOL if you do not have large email attachments.. 1436 Used in PPTP environments or with VPN. 1400 Maximum size for AOL DSL.
  • Page 40: Lan Setup Screen Settings

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Select Advanced > Setup > LAN Setup to display the following screen: Enter the settings that you want to customize. These settings are described in the following section, LAN Setup Screen Settings. Click Apply to save your changes.
  • Page 41: Use The Router As A Dhcp Server

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Use Router as a DHCP Server Usually, this check box is selected so that the router functions as a Dynamic Host Configuration Protocol (DHCP) server. Starting IP Address. Specify the start of the range for the pool of IP addresses in the •...
  • Page 42: Address Reservation

    Quality of Service (QoS) Setup QoS is an advanced feature that can be used to prioritize some types of traffic ahead of others. The WNDR3700v4 router can provide QoS prioritization over the wireless link and on the Internet connection. ...
  • Page 43: Enable Wmm Qos For Wireless Multimedia Applications

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Enable WMM QoS for Wireless Multimedia Applications The WNDR3700v4 router supports Wi-Fi Multimedia Quality of Service (WMM QoS) to prioritize wireless voice and video traffic over the wireless link. WMM QoS provides prioritization of wireless data packets from different applications based on four access categories: voice, video, best effort, and background.
  • Page 44 N600 Wireless Dual Band Gigabit Router WNDR3700v4 Click the Setup QoS Rule button to see the QoS Priority Rule list. You can edit or delete a rule by selecting its radio button and clicking either the Edit or Delete button. You can also delete all the rules by clicking the Delete All button.
  • Page 45 N600 Wireless Dual Band Gigabit Router WNDR3700v4 Select the Turn Internet Access QoS On check box. Click the Setup QoS Rule button. Click the Add Priority Rule button. From the Priority Category list, select Ethernet LAN Port, as shown in the following figure: From the LAN port list, select the LAN port.
  • Page 46 N600 Wireless Dual Band Gigabit Router WNDR3700v4 Click Apply to save this rule to the QoS Policy list and return to the QoS Setup screen. In the QoS Setup screen, select the Turn Internet Access QoS On check box. Click Apply.
  • Page 47: Chapter 5 Storage

    Safely Remove a USB Drive • Media Server • Specify Approved USB Devices • Connect to the USB Drive from a Remote Computer • Access the Router USB Drive Remotely Using FTP For more information about ReadySHARE features, visit www.netgear.com/readyshare.
  • Page 48: Readyshare Access

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 ReadySHARE Access ReadySHARE lets you access and share or a USB drive connected the router USB port. (If your USB device has special drivers, it is not compatible.) When you connect the USB device, it might take up to 2 minutes before it is ready for sharing.
  • Page 49 N600 Wireless Dual Band Gigabit Router WNDR3700v4  To share files with your friends and family: Insert your USB drive into the USB port on the router either directly or with a USB cable. Computers on your local area network (LAN) can automatically access this USB drive using a web browser or Microsoft Networking.
  • Page 50: Storage Basic Settings

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Storage Basic Settings You can view or edit basic settings for router a USB storage device attached to your router.  To go to Storage Basic Settings: Select Basic > ReadySHARE. By default, the USB storage device is available to all computers on your local area network (LAN).
  • Page 51: Add Or Edit A Network Folder

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Add or Edit a Network Folder Select Basic > ReadySHARE, and click Edit. Specify the changes that you want to make: To add a folder, click Create Network Folder. • To edit a folder, select its radio button and then click Edit.
  • Page 52: Storage Advanced Settings

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Storage Advanced Settings You can set up the device name, workgroups, and network folders for your USB device.  To go to USB Storage (Advanced Settings): On the USB Settings screen, click the Edit button to display the following screen: You can use this screen to specify access to the USB storage device.
  • Page 53: Safely Remove A Usb Drive

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Available Network Folders You might need to scroll down to view this section of the screen: Share Name. If only one device is connected, the default share name is USB_Storage. • You can click the name shown, or you can type it in the address field of your web browser.
  • Page 54: Specify Approved Usb Devices

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Specify Approved USB Devices For more security, you can set up the router to share approved USB devices only. You can access this feature from the Advanced Setup menu on the Advanced tab.
  • Page 55: Connect To The Usb Drive From A Remote Computer

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Connect to the USB Drive from a Remote Computer To connect to the USB drive from remote computers with a web browser, use the router’s Internet port IP address. If you are using Dynamic DNS, you can type the DNS name rather than the IP address.
  • Page 56: Chapter 6 Security

    Security Keep u nwa nted c ontent out of your net work This chapter explains how to use the basic firewall features of the router to prevent objectionable content from reaching the computers and devices on your network. This chapter includes the following sections: •...
  • Page 57: Keyword Blocking Of Http Traffic

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Keyword Blocking of HTTP Traffic Use keyword blocking to prevent certain types of HTTP traffic from accessing your network. The blocking can be always or according to a schedule. Select Advanced > Security > Block Sites.
  • Page 58: Block Services (Port Filtering)

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Block Services (Port Filtering) Services are functions that server computers perform at the request of client computers. For example, web servers serve web pages, time servers serve time and date information, and game hosts serve data about other players’ moves. When a computer on the Internet sends a request for service to a server computer, the requested service is identified by a service or port number.
  • Page 59 N600 Wireless Dual Band Gigabit Router WNDR3700v4 Click Add to add a service. The Block Services Setup screen displays: From the Service Type list, select the application or service to allow or block. The list already displays several common services, but you are not limited to these choices. To add any additional services or applications that do not already appear, select User Defined.
  • Page 60: Schedule Blocking

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Schedule Blocking You can specify the days and time that you want to block Internet access.  To schedule blocking: Select Advanced > Security > Schedule to display the following screen: Set up the schedule for blocking keywords and services.
  • Page 61: Security Event Email Notifications

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Security Event Email Notifications To receive logs and alerts by email, provide your email information in the E-mail screen, and specify which alerts you want to receive and how often.  To set up email notifications: Select Advanced >...
  • Page 62: Chapter 7 Administration

    Administration M a nage your net work This chapter describes the router settings for administering and maintaining your router and home network. See on page 91 for information about upgrading or Remote Management checking the status of your router over the Internet. For information about monitoring Internet traffic, see on page 100.
  • Page 63: Upgrade The Firmware

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Upgrade the Firmware The router firmware (routing software) is stored in flash memory. You can update the firmware from the Administration menu on the Advanced tab. You might see a message at the top of the genie screens when new firmware is available for your product.
  • Page 64: View Router Status

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 View Router Status To view router status and usage information, select Advanced Home or select Administration > Router Status to display the following screen: Router Information Hardware Version. The router model. Firmware Version. The version of the router firmware. It changes if you upgrade the router firmware.
  • Page 65: Internet Port

    IP Subnet Mask. The IP subnet mask that the Internet (WAN) port of the router uses. Domain Name Server. The Domain Name Server addresses that the router uses. A Domain Name Server translates human-language URLs such as www.netgear.com into IP addresses.
  • Page 66 N600 Wireless Dual Band Gigabit Router WNDR3700v4 To stop the polling entirely, click Stop. Connection Status Button On the Router Status screen in the Internet Port pane, click the Connection Status button to view connection status information. Figure 6. View connection status information The Release button returns the status of all items to 0.
  • Page 67: Wireless Settings (2.4 Ghz And 5 Ghz)

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Wireless Settings (2.4 GHz and 5 GHz) The following settings are displayed: Name (SSID). The wireless network name (SSID) that the router uses. The default name for 5 GHz ends in -5G to distinguish it from the 2.4-GHz network.
  • Page 68: View Logs Of Web Access Or Attempted Web Access

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 View Logs of Web Access or Attempted Web Access The log is a detailed record of the websites you have accessed or attempted to access. Up to 256 entries are stored in the log. Log entries appear only when keyword blocking is enabled and no log entries are made for the trusted user.
  • Page 69: Manage The Configuration File

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Manage the Configuration File The configuration settings of the router are stored within the router in a configuration file. You can back up (save) this file to your computer, restore it, or reset it to the factory default settings.
  • Page 70: Set Password

    Click Apply so that your changes take effect. Password Recovery NETGEAR recommends that you enable password recovery if you change the password for the router’s user name of admin. Then if you forget the password, you can recover it. This recovery process is supported in Internet Explorer, Firefox, and Chrome browsers, but not in the Safari browser.
  • Page 71: Chapter 8 Advanced Settings

    Advanced Settings Custom ize your net work This chapter describes the advanced features of your router. The information is for readers with advanced networking knowledge who want to set the router up for unique situations such as when remote access from the Internet by IP or domain name is needed. This chapter includes the following sections: •...
  • Page 72: Advanced Wireless Settings

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Advanced Wireless Settings Select Advanced > Advanced Setup > Wireless Settings to display the following screen: Scroll to view more settings The following settings are available in this screen: Enable Wireless Router Radio. You can completely turn off the wireless portion of the wireless router by clearing this check box.
  • Page 73: Restrict Wireless Access By Mac Address

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Transmit Power Control. You can change the transmit power of each wireless radio. A lower setting for transmit power reduces the power consumption of the router but also reduces the wireless coverage. Turn off wireless signal by schedule. You can use this feature to turn off the wireless signal from your router at times when you do not need a wireless connection.
  • Page 74: Wireless Ap

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Click Add to add a wireless device to the wireless access control list. The Wireless Card Access Setup screen opens and displays a list of currently active wireless cards and their Ethernet MAC addresses.
  • Page 75: Wireless Repeating Function (Wds)

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Scroll down to view the bottom half of the screen to display more instructions. Use an Ethernet cable to connect the Internet port of this router to a LAN port in the other router.
  • Page 76 N600 Wireless Dual Band Gigabit Router WNDR3700v4 If you use the wireless repeating function, you need to select either Note: WEP or None as a security option in the Wireless Settings screen. The WEP option displays only if you select the wireless mode Up to 54 Mbps in the Wireless Settings screen.
  • Page 77 N600 Wireless Dual Band Gigabit Router WNDR3700v4  To view or change the Wireless Repeating Function settings: Select Advanced > Advanced Setup > Wireless Repeating to view or change wireless repeater settings for the router. Scroll to view more settings The following settings are available: Enable Wireless Repeating Function.
  • Page 78: Set Up The Base Station

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Disable Wireless Client Association. If your router is the base station, selecting this check box means that wireless clients cannot associate with it. Only LAN client associations are allowed. Repeater MAC Address (1 through 4). If your router is the base station, it can act as the “parent”...
  • Page 79: Set Up A Repeater Unit

    Use a wired Ethernet connection to set up the repeater unit to avoid conflicts with the wireless connection to the base station. If you are using the WNDR3700v4 base station with a Note: non-NETGEAR router as the repeater, you might need to change additional configuration settings.
  • Page 80 N600 Wireless Dual Band Gigabit Router WNDR3700v4 has to modify the source information and create and track the communication session so that replies can be routed back to your computer. Here is an example of normal outbound traffic and the resulting inbound responses: You open a browser and your operating system assigns port number 5678 to this browser session.
  • Page 81: Port Triggering To Open Incoming Ports

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Source address. The IP address of www.example.com. Source port number. 80, which is the standard port number for a web server process. Destination address. Your computer’s IP address. Destination port number. 5678, which is the browser session that made the initial request.
  • Page 82: Port Forwarding To Permit External Host Communications

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Upon receiving the incoming message to destination port 113, your router checks its session table and learns that there is an active session for port 113, associated with your computer. The router replaces the message’s destination IP address with your computer’s IP address and forwards the message to your computer.
  • Page 83: How Port Forwarding Differs From Port Triggering

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 The destination address is replaced with 192.168.1.123. Your router then sends this request message to your local network. Your web server at 192.168.1.123 receives the request and composes a return message with the requested web page data. Your web server then sends this reply message to your router.
  • Page 84: Add A Custom Service

    To set up port forwarding: To ensure that your server computer always has the same IP address, Tip: use the reserved IP address feature of your WNDR3700v4 router. Select Advanced Setup > Port Forwarding/Port Triggering to display the following screen: Port Forwarding is selected as the service type.
  • Page 85: Edit Or Delete A Port Forwarding Entry

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Click the Add Custom Service button to display the following screen: In the Service Name field, enter a descriptive name. In the Protocol list, select the protocol. If you are unsure, select TCP/UDP.
  • Page 86: Set Up Port Triggering

    N600 Wireless Dual Band Gigabit Router WNDR3700v4  To make a local web server public: Assign your web server either a fixed IP address or a dynamic IP address using DHCP address reservation. In this example, your router always gives your web server an IP address of 192.168.1.33.
  • Page 87 N600 Wireless Dual Band Gigabit Router WNDR3700v4  To set up port triggering: Select Advanced > Advanced Setup > Port Forwarding/Port Triggering. Select the Port Triggering radio button to display the port triggering information. Clear the Disable Port Triggering check box if it is selected.
  • Page 88: Dynamic Dns

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 In the Triggering Port field, enter the number of the outbound traffic port that you want to cause the inbound ports to open. Enter the inbound connection port information in the Connection Type, Starting Port, and Ending Port fields.
  • Page 89: Static Routes

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Type the password (or key) for your Dynamic DNS account. Click Apply to save your configuration. Static Routes Static routes provide additional routing information to your router. Typically, you do not need to add static routes. You have to configure static routes only for unusual cases such as multiple routers or multiple IP subnets on your network.
  • Page 90 N600 Wireless Dual Band Gigabit Router WNDR3700v4  To set up a static route: Select Advanced > Advanced Setup > Static Routes, and click Add to display the following screen: In the Route Name field, type a name for this static route (for identification purposes only.) Select the Private check box if you want to limit access to the LAN only.
  • Page 91: Remote Management

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Remote Management The remote management feature lets you upgrade or check the status of your WNDR3700v4 router over the Internet.  To set up remote management: Select Advanced > Advanced Setup > Remote Management.
  • Page 92: Usb Settings

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 USB Settings For added security, the router can be set up to share only approved USB devices. See on page 54 for the procedure. Specify Approved USB Devices Universal Plug and Play Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers, access the network and connect to other devices as needed.
  • Page 93: Ipv6

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 UPnP Portmap Table. The UPnP Portmap Table displays the IP address of each UPnP device that is currently accessing the router and which ports (internal and external) that device has opened. The UPnP Portmap Table also displays what type of port is open and whether that port is still active for each IP address.
  • Page 94: Auto Detect Fields

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Auto Detect Fields In the IPv6 screen, when you select Auto Detect from the drop-down list, the following screen displays. The Connection Type field indicates the connection type detected. The following fields are...
  • Page 95: Auto Config

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 function has two modes. The default is Secured mode, which checks both TCP and UDP packets. For Open mode, the checking is applied only to the UDP connection. Auto Config In the IPv6 screen, when you select Auto Config from the drop-down list, the following screen displays.
  • Page 96: 6To4 Tunnel

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 6to4 Tunnel In the IPv6 screen, when you select 6to4 Tunnel from the drop-down list, the following screen displays. The following fields are included in this screen: Remote 6to4 Relay Router. The remote relay router to which your router creates the 6to4 tunnel.
  • Page 97: Fixed

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Fixed In the IPv6 screen, when you select Fixed from the drop-down list, the following screen displays. The following fields are included in this screen: IPv6 Fixed WAN Setup IPv6 Address/Prefix Length. The IPv6 address and prefix length of the router’s WAN interface.
  • Page 98: Dhcp

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 DHCP In the IPv6 screen, when you select DHCP from the drop-down list, the following screen displays. The following fields are included in this screen: User Class. Most people do not need to fill in this field, but if your ISP has given you a specific host name, enter it here.
  • Page 99: Pppoe

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 PPPoE In the IPv6 screen, when you select PPPoE from the drop-down list, the following screen displays. The following fields are included in this screen: Login. This is usually the name that you use in your email address. For example, if your main mail account is JerAB@ISP.com, then you would put JerAB in this field.
  • Page 100: Traffic Meter

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Traffic Meter Traffic metering allows you to monitor the volume of Internet traffic passing through your router’s Internet port, set limits for traffic volume, and get a live update of traffic usage. ...
  • Page 101: Chapter 9 Troubleshooting

    Troubleshooting This chapter provides information to help you diagnose and solve problems you might have with your router. If you do not find the solution here, check the NETGEAR support site at for product and contact information. http://support.netgear.com This chapter contains the following sections: •...
  • Page 102: Quick Tips

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Quick Tips This section describes tips for troubleshooting some common problems. Sequence to Restart Your Network Be sure to restart your network in this sequence: Turn off and unplug the modem. Turn off the router and computers.
  • Page 103: Network Settings

    Make sure that the power cord is securely connected to your router and that the power • adapter is securely connected to a functioning power outlet. Check that you are using the 12V DC, 5A power adapter that NETGEAR supplied for this • product.
  • Page 104: Internet Led Is Off

    If you are attempting to set up your router as a replacement for an ADSL gateway in your • network, the router cannot perform all gateway services. For example, the router cannot convert ADSL or cable data into Ethernet networking information. NETGEAR does not support such a configuration. Troubleshooting...
  • Page 105: Cannot Access The Internet

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Cannot Access the Internet If you can access WNDR3700v4 router but not the Internet, check to see if the router can obtain an IP address from your Internet service provider (ISP). Unless your ISP provides a fixed IP address, your router requests an IP address from the ISP.
  • Page 106: Changes Not Saved

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 You might be running login software that is no longer needed. • If your ISP provided a program to log you in to the Internet (such as WinPoET), you no longer need to run that software after installing your router. You might need to go to Internet Explorer and select Tools >...
  • Page 107: Wireless Signal Strength

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Does your wireless device support the security that you are using for your wireless • network (WPA or WPA2)? If you want to check the wireless settings for the router, use an Ethernet cable to connect •...
  • Page 108: Appendix A Supplemental Information

    Supplemental Information This appendix includes the following sections: • Factory Settings • Technical Specifications...
  • Page 109: Factory Settings

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Factory Settings You can return the router to its factory settings. Use the end of a paper clip or a similar object to press and hold the Restore Factory Settings button on the router for at least 5 seconds.
  • Page 110: Technical Specifications

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 Table 2. Factory default settings (Continued) Feature Default behavior Wireless Wireless communication Enabled SSID name See router label Security WPA2-PSK (AES) Broadcast SSID Enabled Transmission speed Auto Country/region United States in the US, otherwise varies by region...
  • Page 111 N600 Wireless Dual Band Gigabit Router WNDR3700v4 Table 3. WNDR3700v4 router specifications (Continued) Feature Description 10BASE-T or 100BASE-Tx or 1000BASE-T, RJ-45 10BASE-T or 100BASE-Tx or 1000BASE-T, RJ-45 Wireless Maximum wireless signal rate complies with the IEEE 802.11 standard. See the footnote for the previous table.
  • Page 112: Appendix B Notification Of Compliance

    Eesti [Estonian] Käesolevaga kinnitab NETGEAR Inc. seadme Radiolan vastavust direktiivi 1999/5/EÜ põhinõuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele sätetele. English Hereby, NETGEAR Inc., declares that this Radiolan is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.
  • Page 113 N600 Wireless Dual Band Gigabit Router WNDR3700v4 Español Por medio de la presente NETGEAR Inc. declara que el Radiolan cumple con los [Spanish] requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. Ελληνική ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ NETGEAR Inc. ΔΗΛΩΝΕΙ ΟΤΙ Radiolan ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ...
  • Page 114: Fcc Declaration Of Conformity

    This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. FCC Declaration of Conformity We, NETGEAR, Inc., 350 East Plumeria Drive, San Jose, CA 95134, declare under our sole responsibility that the N600 Wireless Dual Band Gigabit Router WNDR3700v4 complies with Part 15 Subpart B of FCC CFR47 Rules.
  • Page 115: Fcc Caution

    N600 Wireless Dual Band Gigabit Router WNDR3700v4 FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the • user's authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This •...

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