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NETGEAR WNDAP360 Reference

Prosafe dual band wireless-n access point
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350 East Plumeria Drive
San Jose, CA 95134
USA
May 4, 2011
202-10826-01
v1.0
ProSafe Dual Band
Wireless-N Access Point
WNDAP360
Reference M anua l

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Summary of Contents for NETGEAR WNDAP360

  • Page 1 ProSafe Dual Band Wireless-N Access Point WNDAP360 Reference M anua l 350 East Plumeria Drive San Jose, CA 95134 May 4, 2011 202-10826-01 v1.0...

  • Page 2: Technical Support

    NETGEAR, Inc. Technical Support Thank you for choosing NETGEAR. To register your product, get the latest product updates, get support online, or for more information about the topics covered in this manual, visit the support website at http://support.netgear.com.

  • Page 3: Table Of Contents

    Chapter 1 Introduction About the ProSafe Dual Band Wireless-N Access Point WNDAP360 ..6 What Is In the Box? ......... . . 7 System Requirements .
  • Page 4 ProSafe Dual Band Wireless-N Access Point WNDAP360 Restrict Wireless Access by MAC Address ......53 Schedule the Wireless Radio to Be Turned Off ..... 55 Configure Basic Wireless Quality of Service .
  • Page 5 ProSafe Dual Band Wireless-N Access Point WNDAP360 Troubleshooting a TCP/IP Network Using the Ping Utility ... . 107 Testing the LAN Path to Your Wireless Access Point ... . . 107 Testing the Path from Your Computer to a Remote Device .

  • Page 6: Chapter 1 Introduction

    About the ProSafe Dual Band Wireless-N Access Point WNDAP360 The ProSafe Dual Band Wireless-N Access Point WNDAP360 is the basic building block of a wireless LAN infrastructure. It provides 2.4 GHz 802.11b/g/n and 5 GHz 802.11a/n connectivity between wired Ethernet networks and radio-equipped wireless notebook systems, desktop systems, print servers, and other devices.

  • Page 7: What Is In The Box

    As a result, wireless clients can freely roam from one wireless access point to another and still maintain seamless connection to the network. The autosensing capability of the ProSafe Dual Band Wireless-N Access Point WNDAP360 allows packet transmission at up to 300 Mbps, or at reduced speeds to compensate for distance or electromagnetic interference.

  • Page 8: Key Features And Standards

    ProSafe Dual Band Wireless-N Access Point WNDAP360 Key Features and Standards The ProSafe Dual Band Wireless-N Access Point WNDAP360 is easy to use and provides solid wireless and networking support. It also offers a wide range of security options. Supported Standards and Conventions...

  • Page 9: Key Features

    ProSafe Dual Band Wireless-N Access Point WNDAP360 Key Features The ProSafe Dual Band Wireless-N Access Point WNDAP360 provides solid functionality, including the following features: • Dual Band Concurrent. The wireless access point can operate in both the 2.4 GHz band and the 5 GHz band concurrently.

  • Page 10: B/G/N And 802.11A/N Standards-Based Wireless Networking

    Roaming among wireless access points on the same subnet Autosensing Ethernet Connections with Auto Uplink The ProSafe Dual Band Wireless-N Access Point WNDAP360 can connect to a standard Ethernet network. The LAN interface is autosensing and capable of full-duplex or half-duplex operation.

  • Page 11: Hardware Description

    This section describes the top and rear hardware functions of the ProSafe Dual Band Wireless-N Access Point WNDAP360. Top Panel The ProSafe Dual Band Wireless-N Access Point WNDAP360 LEDs are described in the following figure and table: Figure 1. Introduction...

  • Page 12: Rear Panel

    ProSafe Dual Band Wireless-N Access Point WNDAP360 Table 1. Top Panel LEDs Item Description Power/Test Off Power is off. On (green) Power is on. Amber, then blinking A self-test is running or software is being loaded. green During startup, the LED is first steady amber, then goes off, and then blinks green before turning steady green after about 45 seconds.

  • Page 13: Bottom Panel With Product Label

    ProSafe Dual Band Wireless-N Access Point WNDAP360 The rear panel functions of the ProSafe Dual Band Wireless-N Access Point WNDAP360 are described in the following list: Reverse SMA connector for an optional 2.4-GHz antenna. Factory default Reset button. Using a sharp object, press and hold this button for about 5 seconds to reset the wireless access point to factory defaults settings.

  • Page 14: Chapter 2 Installation And Basic Configuration

    • Mount the Wireless Access Point Note: In this chapter and in all further chapters, the WNDAP360 is referred to as the wireless access point. What You Need before You Begin You need to consider the following guidelines and requirements before you can set up your wireless access point.

  • Page 15: Ethernet Cabling Requirements

    • Placing an external antenna in a vertical position provides best side-to-side coverage. Placing an external antenna in a horizontal position provides best up-and-down coverage. (An external antenna does not come standard with the WNDAP360 wireless access point.) • If you are using multiple wireless access points, it is better if adjacent wireless access points use different radio frequency channels to reduce interference.

  • Page 16: Connect The Wireless Access Point To Computer

    ProSafe Dual Band Wireless-N Access Point WNDAP360 In order for this to work correctly, verify that you have met all of the system requirements, shown in System Requirements on page 7. Install and configure your wireless access point in the order of the following sections: 1.

  • Page 17: Log In To The Wireless Access Point

    ProSafe Dual Band Wireless-N Access Point WNDAP360 Turn on your computer. Connect the power adapter to the wireless access point. Tip: The wireless access point supports Power over Ethernet (PoE). If you have a switch that provides PoE, you will not need to use the power adapter to power the wireless access point.
  • Page 18 ProSafe Dual Band Wireless-N Access Point WNDAP360 Figure 5. Enter the default user name of admin and the default password of password. Click Login. The Web browser displays the basic General system settings screen under the Configuration tab of the main menu as shown in Figure 8 on page 19.

  • Page 19: Configure Basic General System Settings And Time Settings

    ProSafe Dual Band Wireless-N Access Point WNDAP360 Configure Basic General System Settings and Time Settings Note: After you have successfully logged in to the wireless access point, the basic General system settings screen displays.  To configure basic system settings: Select Configuration >...
  • Page 20 ProSafe Dual Band Wireless-N Access Point WNDAP360  To configure time settings: Select Configuration > System > Basic > Time. The Time screen displays: Figure 9. Specify the fields as explained in the following table: Table 3. Time System Settings...

  • Page 21: Configure Ip Settings And Optional Dhcp Server Settings

    A DNS server is a host on the Internet that translates Internet names (such as www.netgear.com) to numeric IP addresses. Typically your ISP transfers the IP address of one or two DNS servers to your wireless access point during login. If...
  • Page 22 ProSafe Dual Band Wireless-N Access Point WNDAP360 Click Apply to save your settings. The wireless access point provides a built-in DHCP server for wireless clients only, which can be especially useful in small networks. When the DHCP server is enabled, the wireless access point provides preconfigured TCP/IP configurations to all connected wireless stations.

  • Page 23: Configure Basic Wireless Settings

    ProSafe Dual Band Wireless-N Access Point WNDAP360 Table 5. DHCP Server Settings (Continued) Field Description Primary DNS Address Enter the IP address of the primary Domain Name Server (DNS) server available to DHCP clients. Secondary DNS Address Enter the IP address of the secondary DNS server available to DHCP clients.
  • Page 24 ProSafe Dual Band Wireless-N Access Point WNDAP360 Figure 12. Specify the wireless mode in the 2.4-GHz band by selecting one of the following radio buttons: • 11b. Both 802.11n- and 802.11g-compliant devices can connect to the access point because they are backward compatible.
  • Page 25 ProSafe Dual Band Wireless-N Access Point WNDAP360 Specify the remaining wireless settings as explained the following table: Table 6. Basic 2.4-GHz Band Wireless Settings Field Descriptions Wireless Network Name Enter a 32-character (maximum) service set identifier (SSID); the characters are (SSID) case-sensitive.
  • Page 26 ProSafe Dual Band Wireless-N Access Point WNDAP360 Table 6. Basic 2.4-GHz Band Wireless Settings (Continued) Field Descriptions 11ng mode only Ext Channel When you select a channel width of Dynamic 20/40 MHz or (continued) Offset 40 MHz, you also need to select the offset for the extension channel from the Ext Channel Offset drop-down list.
  • Page 27 ProSafe Dual Band Wireless-N Access Point WNDAP360 Configure 802.11a/na Wireless Settings  To configure the 802.11a/na wireless settings: Select Configuration > Wireless > Basic > Wireless Settings. The basic Wireless Settings screen displays. (The following figure shows the 802.11na settings.) Figure 13.
  • Page 28 ProSafe Dual Band Wireless-N Access Point WNDAP360 Specify the remaining wireless settings as explained the following table: Table 7. Basic 5-GHz Band Wireless Settings Field Descriptions Wireless Network Name Enter a 32-character (maximum) service set identifier (SSID); the characters are (SSID) case-sensitive.

  • Page 29: Operating Frequency (Channel) Guidelines

    If more than one wireless access point can be used, the one with the strongest signal is used. This can happen only when the wireless access points use the same SSID. The WNDAP360 wireless access point functions in infrastructure mode by default.

  • Page 30: Test Basic Wireless Connectivity

    ProSafe Dual Band Wireless-N Access Point WNDAP360 Test Basic Wireless Connectivity After you have configured the wireless access point as explained in the previous sections, test your computers for wireless connectivity before you position and mount the wireless access point at its permanent position.

  • Page 31: Ceiling Installation

    ProSafe Dual Band Wireless-N Access Point WNDAP360 Ceiling Installation  To install the wireless access point using the ceiling installation kit: Verify the package content of the ceiling installation kit. Mounting plate Clamp with screws Detach the mounting plate from the wireless access point.
  • Page 32 ProSafe Dual Band Wireless-N Access Point WNDAP360 Attach the mounting plate to the clamp. Connect the cables to the wireless access point. Attach the wireless access point to the mounting plate. Installation and Basic Configuration...

  • Page 33: Wall Installation

    ProSafe Dual Band Wireless-N Access Point WNDAP360 Attach the cover to the wireless access point. Wall Installation  To install the wireless access point using the wall installation kit: Verify the package content of the wall installation kit. Screws and...
  • Page 34 ProSafe Dual Band Wireless-N Access Point WNDAP360 Attach the mounting plate to the wall. Connect the cables to the wireless access point. Attach the wireless access point to the mounting plate. Installation and Basic Configuration...

  • Page 35: Desk Installation

    ProSafe Dual Band Wireless-N Access Point WNDAP360 Attach the cover to the wireless access point. Desk Installation  To install the wireless access point on a desk: Attach the rubber feet to the holes in the bottom of the wireless access point.

  • Page 36: Chapter 3 Wireless Configuration And Security

    Wireless Configuration and Security This chapter describes how to configure the wireless features of your ProSafe Dual Band Wireless-N Access Point WNDAP360. This chapter includes the following sections: • Wireless Data Security Options • Security Profiles • Configure RADIUS Server Settings •...
  • Page 37 ProSafe Dual Band Wireless-N Access Point WNDAP360 Unlike wired network data, your wireless data transmissions can extend beyond your walls and can be received by anyone with a compatible adapter. For this reason, use the security features of your wireless equipment. The wireless access point provides highly effective security features that are covered in detail in this chapter.

  • Page 38: Security Profiles

    ProSafe Dual Band Wireless-N Access Point WNDAP360 • WPA and WPA-PSK (TKIP). Wi-Fi Protected Access (WPA) data encryption provides strong data security with Temporal Key Integrity Protocol (TKIP) encryption. The very strong authentication along with dynamic per frame rekeying of WPA make it virtually impossible to compromise.

  • Page 39: Before You Change The Ssid, Wep, And Wpa Settings

    ProSafe Dual Band Wireless-N Access Point WNDAP360 When you configure network authentication, bear in mind that not all wireless adapters support WPA or WPA2. Windows XP, Windows 2000 with Service Pack 3, and Windows Vista do include the client software that supports WPA. However, client software is required on the client.
  • Page 40 ProSafe Dual Band Wireless-N Access Point WNDAP360 _________________________________________________________________________ Form for 802.11b/bg/ng modes Store this information in a safe place: • SSID: The service set identification (SSID) identifies the wireless local area network. You can customize it by using up to 32 alphanumeric characters. Write your SSID on the line.
  • Page 41 ProSafe Dual Band Wireless-N Access Point WNDAP360 _________________________________________________________________________ Form for 802.11a/an modes Store this information in a safe place: • SSID: The service set identification (SSID) identifies the wireless local area network. You can customize it by using up to 32 alphanumeric characters. Write your SSID on the line.

  • Page 42: Configure And Enable Security Profiles

    ProSafe Dual Band Wireless-N Access Point WNDAP360 Configure and Enable Security Profiles  To configure and enable a security profile: Select Configuration > Security > Profile Settings. The Profile Settings screen for the 802.11b/bg/ng modes displays, showing eight wireless security profiles: Figure 15.
  • Page 43 ProSafe Dual Band Wireless-N Access Point WNDAP360 The following table explains the fields of the Profile Settings screen: Table 8. Profile Settings Screen Field Description Profile Name The unique name of the wireless security profile that makes it easy to recognize the profile.
  • Page 44 Enter a unique name of the wireless security profile that makes it easy to recognize the profile. The default names are NETGEAR, NETGEAR-1, NETGEAR-2, and so on through NETGEAR-7. You can enter a value of up to 32 alphanumeric characters.
  • Page 45 ProSafe Dual Band Wireless-N Access Point WNDAP360 Table 10. Authentication Settings of the Edit Security Profile Screen Field Description Network Authentication Open System This is the default setting. You can use an open system without any encryption or with WEP encryption.
  • Page 46 ProSafe Dual Band Wireless-N Access Point WNDAP360 Table 10. Authentication Settings of the Edit Security Profile Screen (Continued) Field Description Wireless Client Security If you enable wireless client security separation by selecting Enable from the Separation drop-down list, the associated wireless clients are not be able to communicate with each other.
  • Page 47 ProSafe Dual Band Wireless-N Access Point WNDAP360 WARNING! If you use a wireless computer to configure wireless security settings, you will be disconnected when you click Apply. Reconfigure your wireless computer to match the new settings, or access the wireless access point from a wired computer to make further changes.
  • Page 48 ProSafe Dual Band Wireless-N Access Point WNDAP360 Table 11. WEP Encryption Settings Field Descriptions Data Encryption Select the encryption key size from the drop-down list: • 64-bit WEP. Standard WEP encryption, using 40/64-bit encryption. • 128-bit WEP. Standard WEP encryption, using 104/128-bit encryption.
  • Page 49 AES encryption if you want to use the 11n rates and speed. Advanced Encryption Standard (AES) is the standard encryption method used with WPA2. Note: Although some wireless clients might support AES with WPA, the WNDAP360 wireless access point does not support WPA with AES. TKIP + AES The TKIP + AES encryption method is supported both for WPA and WPA2.
  • Page 50 ProSafe Dual Band Wireless-N Access Point WNDAP360 Configure WPA-PSK, WPA2-PSK, and WPA-PSK & WPA2-PSK WPA-PSK, WPA-PSK, and WPA-PSK & WPA2-PSK authentication use a pre-shared key (PSK, also called a passphrase or a network key) and do not require authentication from a RADIUS server.

  • Page 51: Configure Radius Server Settings

    Note: Although some wireless clients might support AES with WPA, the WNDAP360 wireless access point does not support WPA with AES. TKIP + AES TKIP + AES supports both WPA and WPA2. Broadcast packets use TKIP. For unicast (point-to-point) transmissions, WPA clients use TKIP, and WPA2 clients use AES.
  • Page 52 ProSafe Dual Band Wireless-N Access Point WNDAP360 Figure 27. Specify the settings as explained in the following table: Table 14. RADIUS Server Settings Field Descriptions RADIUS Server Settings Primary IP Address Enter the IP address of the primary RADIUS server for Authentication Server authentication.

  • Page 53: Restrict Wireless Access By Mac Address

    ProSafe Dual Band Wireless-N Access Point WNDAP360 Table 14. RADIUS Server Settings (Continued) Field Descriptions Secondary IP Address Enter the IP address of the secondary RADIUS server for Accounting Server accounting. The secondary RADIUS server is used when the primary RADIUS server is not available.
  • Page 54 ProSafe Dual Band Wireless-N Access Point WNDAP360 Figure 28. Optionally: To display the MAC Authentication screen for the 802.11a/na modes, click the 802.11a/na tab. Select the Turn Access Control On check box to enable the access control feature. From the Select Access Control Database drop-down list, select one of the following database options: •...

  • Page 55: Schedule The Wireless Radio To Be Turned Off

    ProSafe Dual Band Wireless-N Access Point WNDAP360 Now, only devices in the Trusted Wireless Stations table are allowed to wirelessly connect to the wireless access point. WARNING! When configuring the wireless access point from a wireless computer whose MAC address is not in the access control list, you will lose your wireless connection when you click Apply.

  • Page 56: Configure Basic Wireless Quality Of Service

    ProSafe Dual Band Wireless-N Access Point WNDAP360 Table 15. Wireless Radio On/Off Settings (Continued) Field Description Radio ON Time Fill in the time that you want the radio to be turned back on. Use 24-hour time format. Radio OFF Time Fill in the time that you want the radio to be turned off.
  • Page 57 ProSafe Dual Band Wireless-N Access Point WNDAP360  To configure basic wireless QoS: Select Configuration > Wireless > Basic > QoS Settings. The basic QoS Settings screen displays: Figure 30. Optionally: To display the basic QoS Settings screen for the 802.11a/na modes, click the 802.11a/na tab.

  • Page 58: Chapter 4 Management

    Management This chapter describes how to use the management and monitoring features of your ProSafe Dual Band Wireless-N Access Point WNDAP360. This chapter includes the following sections: • Enable Remote Management • Upgrade the Wireless Access Point Software • Manage the Configuration File or Reset to Factory Defaults •...

  • Page 59: Snmp Management

    ProSafe Dual Band Wireless-N Access Point WNDAP360 SNMP Management  To set up an SNMP management interface: Select Maintenance > Remote Management > SNMP. The SNMP screen displays: Figure 31. Specify the settings as explained in the following table: Table 16. SNMP Settings...

  • Page 60: Secure Shell And Telnet Management

    ProSafe Dual Band Wireless-N Access Point WNDAP360 Secure Shell and Telnet Management  To configure remote console features: Select Maintenance > Remote Management > Remote Console. The Remote Console screen displays: Figure 32. Enable or disable the remote console features: •...

  • Page 61: Upgrade The Wireless Access Point Software

    The software of the wireless access point is stored in flash memory and can be upgraded as NETGEAR releases new software. You can download upgrade files from the NETGEAR website. If the upgrade file is compressed (.zip file), you first need to extract the image (.rmt) file before sending it to the wireless access point.
  • Page 62 Web Browser Upgrade Procedure  To use a Web browser to upgrade the wireless access point firmware: Download the new software file from the NETGEAR website and save it to your hard disk. If necessary, unzip the new software file.
  • Page 63  To use a TFTP server to upgrade the wireless access point firmware: Download the new software file from the NETGEAR website and save it to your hard disk. Place the software file in your TFTP server location. (You do not need to unzip the file.) If available, read the release notes before upgrading the software.

  • Page 64: Manage The Configuration File Or Reset To Factory Defaults

    ProSafe Dual Band Wireless-N Access Point WNDAP360 Figure 35. Specify the following information: • Firmware File Name. The name of the unzipped software file. • TFTP Server IP. The IP address of your TFTP server. Click Apply to initiate the upgrade process.

  • Page 65: Restore The Configuration

    ProSafe Dual Band Wireless-N Access Point WNDAP360 Figure 36. Restore the Configuration IMPORTANT: During the restoration process, do not try to go online, turn off the wireless access point, shut down the computer, or do anything else to the wireless access point until it finishes restarting! ...

  • Page 66: Restore The Wireless Access Point To The Factory Default Settings

    ProSafe Dual Band Wireless-N Access Point WNDAP360 Restore the Wireless Access Point to the Factory Default Settings You can restore the wireless access point to the factory default settings by two methods that are described in the following sections: •...

  • Page 67: Reboot The Wireless Access Point Without Restoring The Default Configuration

    ProSafe Dual Band Wireless-N Access Point WNDAP360 Select the Yes radio button. (By default, the No radio button is selected.) Click Apply to reset the wireless access point to the factory default settings. During the restoration process, the wireless access point automatically restarts. The restoration process typically takes about 1 minute.

  • Page 68: Change The Administrator Password

    ProSafe Dual Band Wireless-N Access Point WNDAP360 Select the Yes radio button. (By default, the No radio button is selected.) Click Apply to reboot the wireless access point. The reboot process typically takes about 1 minute. When the Test LED turns off, wait a few more seconds before doing anything with the wireless access point.

  • Page 69: Enable The Syslog Server

    ProSafe Dual Band Wireless-N Access Point WNDAP360 Enable the Syslog Server The Syslog screen allows you to enable the syslog option if you have a syslog server on your LAN. If syslog is enabled, the wireless access point sends its syslog files to the syslog server.

  • Page 70: View System Information

    ProSafe Dual Band Wireless-N Access Point WNDAP360 View System Information The System screen provides a summary of the current wireless access point configuration settings, including current IP settings and current wireless settings. This information is read only, so any changes need to be made on other screens.
  • Page 71 ProSafe Dual Band Wireless-N Access Point WNDAP360 The following table explains the fields of the System screen: Table 18. System Screen Fields Field Description Access Point Information Access Point Name The NetBIOS name. For information about how to change the default name, see Configure Basic General System Settings and Time Settings on page 19.

  • Page 72: Monitor Wireless Stations

    ProSafe Dual Band Wireless-N Access Point WNDAP360 Table 18. System Screen Fields (Continued) Field Description Current Wireless Settings for 802.11n/a Access Point Mode The operating mode of the wireless access point. One of the following modes is indicated: • Access Point •...
  • Page 73 ProSafe Dual Band Wireless-N Access Point WNDAP360 Figure 43. To update the list, click Refresh. If the wireless access point is rebooted, the wireless station data is lost until the wireless access point rediscovers the devices. To force the wireless access point to look for associated devices, click Refresh.
  • Page 74 ProSafe Dual Band Wireless-N Access Point WNDAP360 The following table explains the fields of the Wireless Stations Details screen: Table 19. Wireless Stations Details Fields Field Description MAC Address The MAC address of the wireless station. BSSID The BSSID that the wireless station is using.

  • Page 75: View The Activity Log

    ProSafe Dual Band Wireless-N Access Point WNDAP360 View the Activity Log You can view the wireless access point’s activity log onscreen and save the logs.  To display the activity log and save it: Select Monitoring > Logs. The Logs screen displays: Figure 45.
  • Page 76 ProSafe Dual Band Wireless-N Access Point WNDAP360 Figure 46. To update the statistics information, click Refresh. The following table explains the fields of the Statistics screen: Table 20. Statistics Fields Field Description Wired Ethernet Packets The number of packets received and transmitted over the Ethernet connection since the wireless access point was restarted.

  • Page 77: Enable Rogue Ap Detection And Monitor Access Points

    ProSafe Dual Band Wireless-N Access Point WNDAP360 Table 20. Statistics Fields (Continued) Field Description Wireless 802.11b, Wireless 802.11bg, or Wireless 801.11ng The section heading depends on the configured wireless mode. Unicast Packets The number of unicast packets received and transmitted over the wireless connection since the wireless access point was restarted.
  • Page 78 ProSafe Dual Band Wireless-N Access Point WNDAP360 Figure 47. Optionally: To enable and configure rogue AP detection for the 802.11a/na modes, click the 802.11a/na tab. Click Refresh to let the wireless access point discover the access points and populate the Unknown AP List.

  • Page 79: View And Save Access Point Lists

    ProSafe Dual Band Wireless-N Access Point WNDAP360 View and Save Access Point Lists The wireless access point detects nearby APs and wireless stations and maintains them in a list. You can use this list to prevent them from connecting to the wireless access point.
  • Page 80 ProSafe Dual Band Wireless-N Access Point WNDAP360 If you wish, you can now import the saved list into the Known AP List on the Rogue AP screen (see Enable and Configure Rogue AP Detection on page 77).  To view the Known AP Lists and save it to a file: Select Monitoring >...

  • Page 81: Chapter 5 Advanced Configuration

    Advanced Configuration This chapter describes how to configure the advanced features of your ProSafe Dual Band Wireless-N Access Point WNDAP360. This chapter includes the following sections: • Spanning Tree Protocol and 802.1Q VLAN • Hotspot Settings • Configure Advanced Wireless Settings •...
  • Page 82 ProSafe Dual Band Wireless-N Access Point WNDAP360 • Tagged VLAN. When you clear the Untagged VLAN check box, the wireless access point tags all frames that are sent from its Ethernet interface. Only incoming frames that are tagged with known VLAN IDs are accepted.

  • Page 83: Hotspot Settings

    ProSafe Dual Band Wireless-N Access Point WNDAP360 Table 23. STP and VLAN Settings (Continued) Field Description Management VLAN Specify an ID for the VLAN from which the wireless access point can be managed. The default VLAN ID is 1. Note:...

  • Page 84: Configure Advanced Wireless Settings

    ProSafe Dual Band Wireless-N Access Point WNDAP360 Configure Advanced Wireless Settings You use the advanced Wireless Settings screen to configure and enable various WLAN settings for 802.11b, 802.11bg, or 802.11ng wireless mode. The active wireless mode is indicated on screen. (For information about how to change the wireless mode, see...
  • Page 85 ProSafe Dual Band Wireless-N Access Point WNDAP360 Specify the settings as explained in the following table: Table 24. Advanced Wireless Settings Field Description RTS Threshold (0–2347) Enter the Request to Send (RTS) threshold. The default setting is 2347. If the packet size is equal to or less than the RTS threshold, the...

  • Page 86: Configure Advanced Qos Settings

    ProSafe Dual Band Wireless-N Access Point WNDAP360 Table 24. Advanced Wireless Settings (Continued) Field Description Preamble Type Select one of the following radio buttons to specify the preamble type: • Long. A long transmit preamble might provide a more reliable...
  • Page 87 ProSafe Dual Band Wireless-N Access Point WNDAP360 When you configure the EDCA settings, the wireless access point can leverage existing information in the IP packet header that is related to the Type of Service (ToS). The wireless access point examines the ToS field in the headers of all packets that it processes. Based on the value in a packet’s ToS field, the wireless access point prioritizes the packet for...
  • Page 88 ProSafe Dual Band Wireless-N Access Point WNDAP360 Specify the settings as explained in the following table: Table 25. EDCA Settings Field Description AP EDCA parameters AIFS Enter the Arbitration Inter-Frame Spacing (AIFS) interval that specifies the wait time (in milliseconds) between data frames. A higher AIFS value means a higher priority for a queue.

  • Page 89: Configure Wireless Bridging

    ProSafe Dual Band Wireless-N Access Point WNDAP360 Table 25. EDCA Settings (Continued) Field Description cwMax Enter the Maximum Contention Window (cwMax) value that specifies the upper limit (in milliseconds) for the doubling of the random back-off value. Decreasing this value increases the priority of the queue.

  • Page 90: Configure A Point-To-Point Wireless Network

    ProSafe Dual Band Wireless-N Access Point WNDAP360 Note: You cannot configure wireless bridging when automatic channel selection is enabled. On the basic Wireless Settings screen, make sure that Auto is not selected from the Channel / Frequency drop-down list (see Configure Basic Wireless Settings on page 23).
  • Page 91 ProSafe Dual Band Wireless-N Access Point WNDAP360 Figure 54. d. If you want to enable wireless client association while the wireless access point functions as a point-to-point bridge, select the Enable Wireless Client Association check box. e. Click Edit to configure the security profile settings. The Edit Security Profile screen displays: Figure 55.
  • Page 92 ProSafe Dual Band Wireless-N Access Point WNDAP360 f. Specify the settings as explained in the following table: Table 26. Point-to-Point Bridge Profile and Authentication Settings Field Description Profile Definition Profile Name Enter a profile name that is easy to remember. The default name is NETGEAR-WDS-1.

  • Page 93: Configure A Point-To-Multipoint Wireless Network

    For each wireless access point that you want the master to be able to connect to, you need to configure a security profile with a unique name and the MAC address of the wireless access point. You can configure up to four such security profiles (NETGEAR-WDS-1, NETGEAR-WDS-2, and so on).
  • Page 94 ProSafe Dual Band Wireless-N Access Point WNDAP360 Point-to-point Point-to-point Wireless PC card in a notebook computer bridge mode bridge mode Multipoint Router bridge mode Hub or switch Hub or switch Figure 56.  To configure a point-to-multipoint wireless network: Select the 802.11b/bg/ng or 802.11a/na tab.
  • Page 95 ProSafe Dual Band Wireless-N Access Point WNDAP360 b. Select the Enable Wireless Bridging check box. The Local MAC Address field is a nonconfigurable field that shows the MAC address of the wireless access point. c. Select the Wireless Point-to-Multi-Point Bridge radio button. The screen adjusts.
  • Page 96 ProSafe Dual Band Wireless-N Access Point WNDAP360 Table 27. Point-to-Multipoint Bridge Profile and Authentication Settings (Continued) Field Description Authentication Settings Network Authentication From the Network Authentication drop-down list, select Open System, WPA-PSK, or WPA2-PSK. Your selection determines the options that the...
  • Page 97 For example, first configure security profile NETGEAR-WDS-1 with the MAC address of AP2, and then configure security profile NETGEAR-WDS-2 with the MAC address of AP3 (see Figure 56 on page 94).

  • Page 98: Configure The Wireless Access Point To Repeat The Wireless Signal Using Point-To-Multipoint Bridge Mode

    You can extend this multipoint bridging configuration by adding additional wireless access points that are configured in point-to-point mode for each additional LAN segment. Furthermore, you can extend the range of the wireless network with NETGEAR wireless antenna accessories. Configure the Wireless Access Point to Repeat the Wireless...
  • Page 99 ProSafe Dual Band Wireless-N Access Point WNDAP360  To configure the wireless access point to repeat the wireless signal: Select the 802.11b/bg/ng or 802.11a/na tab. Configure the security profiles on the wireless access point (AP2 in the previous figure): a. Select Configuration > Wireless Bridge. The Bridging screen displays (see the following figure).
  • Page 100 ProSafe Dual Band Wireless-N Access Point WNDAP360 Figure 61. f. Specify the settings as explained in the following table: Table 28. Wireless Signal Repeating Profile and Authentication Settings Field Description Profile Definition Profile Name Enter a profile name that is easy to remember. The default names for the four security profiles are NETGEAR-WDS-1, NETGEAR-WDS-2, NETGEAR-WDS-3, and NETGEAR-WDS-4.
  • Page 101 For example, first configure security profile NETGEAR-WDS-1 with the MAC address of AP1, and then configure security profile NETGEAR-WDS-2 with the MAC address of AP3 (see Figure 59 on page 98).
  • Page 102 You can extend repetition of the wireless signal by adding up to two more wireless access points that are configured in point-to-multipoint bridge mode without client association. Also, you can extend the range of the wireless network with NETGEAR wireless antenna accessories. Advanced Configuration...

  • Page 103: Chapter 6 Troubleshooting

    Troubleshooting This chapter provides information about troubleshooting your ProSafe Dual Band Wireless-N Access Point WNDAP360. After each problem description, instructions are given to help you diagnose and solve the problem. For the common problems listed, go to the section indicated.

  • Page 104: Basic Functioning

    If it is plugged directly into the wall, verify that it is not a switched outlet. • Make sure that you are using the correct NETGEAR power adapter that is supplied with your wireless access point. Troubleshooting...

  • Page 105: The Active Led Or The Lan Led Is Not Lit

    • Make sure that optional external antennas are tightly connected to the wireless access point. Contact NETGEAR technical support if the WLAN LED remains off. You Cannot Access the Internet or the LAN from a Wireless-Capable Computer There is a configuration problem.

  • Page 106: You Cannot Configure The Wireless Access Point From A Browser

    ProSafe Dual Band Wireless-N Access Point WNDAP360 • Ping the IP address of the wireless access point to verify that there is a wireless connection between the computer with the wireless adapter and the wireless access point. If the ping fails, check the network configuration (for the wireless access point, see Configure IP Settings and Optional DHCP Server Settings on page 21).

  • Page 107: When You Enter A Url Or Ip Address A Time-Out Error Occurs

    ProSafe Dual Band Wireless-N Access Point WNDAP360 When You Enter a URL or IP Address a Time-Out Error Occurs A number of things could be causing this. Try the following troubleshooting steps: • Check whether other computers on the LAN work correctly. If they do, ensure that your computer’s TCP/IP settings are correct.

  • Page 108: Testing The Path From Your Computer To A Remote Device

    ProSafe Dual Band Wireless-N Access Point WNDAP360 If the path is not functioning correctly, you could have one of the following problems: • Wrong physical connections: Make sure that the Active LED and LAN LED are on. If one or both of these LEDs...

  • Page 109: Use The Packet Capture Tool

    ProSafe Dual Band Wireless-N Access Point WNDAP360 the Internet that you specify in the Time Settings screen (see Configure Basic General System Settings and Time Settings on page 19). Each entry on the Logs screen is stamped with the date and time of day. Problems with the date and time function can include: •...

  • Page 110: Appendix A Supplemental Information

    Supplemental Information This appendix provides related documentation, factory default settings, and technical specifications for the ProSafe Dual Band Wireless-N Access Point WNDAP360. This appendix includes the following sections: • Technical Specifications • Factory Default Settings Technical Specifications Table 29. Technical Specifications WNDAP360...
  • Page 111 ProSafe Dual Band Wireless-N Access Point WNDAP360 Table 29. Technical Specifications WNDAP360 (Continued) Feature Description 802.11b/bg/ng • 2.412–2.462 GHz (US) operating frequencies • 2.457–2.462 GHz (Spain) • 2.410–2.484 GHz (Japan 11b) • 2.410–2.472 GHz (Japan 11ng) • 2.457–2.472 GHz (France) •...

  • Page 112: Factory Default Settings

    ProSafe Dual Band Wireless-N Access Point WNDAP360 Table 29. Technical Specifications WNDAP360 (Continued) Feature Description Management and Other Specifications Network management • Remote configuration and management through the web management interface, through SNMP, or through Telnet or SSH with the command-line interface (CLI) •...
  • Page 113 ProSafe Dual Band Wireless-N Access Point WNDAP360 Table 30. Default Configuration Settings WNDAP360 Feature Description Login User login URL 192.168.0.100 User name (case-sensitive) admin Login password (case-sensitive) password Ethernet Connection Static IP address 192.168.0.210 Ethernet MAC address See bottom label.
  • Page 114 ProSafe Dual Band Wireless-N Access Point WNDAP360 Table 30. Default Configuration Settings WNDAP360 (Continued) Feature Description Wireless Local Network (WLAN) Operating mode Access point, infrastructure mode Wireless access point name netgearxxxxxx where xxxxxx is the last 6 digits of the wireless access point MAC address.

  • Page 115: Appendix B Command-Line Reference

    Command-Line Reference The ProSafe Dual Band Wireless-N Access Point WNDAP360 can be configured through either the command-line interface (CLI), a Web browser, or a MIB browser. The CLI allows viewing and modification of the configuration from a terminal or computer through a Telnet or SSH connection.
  • Page 116 ProSafe Dual Band Wireless-N Access Point WNDAP360 | | | | |-macacl-add --add wireless access control (ACL) | | | | |-macacl-database --delete wireless access control (ACL) database | | | | |-macacl-del --delete wireless access control (ACL) | | | | |-mcsrate...
  • Page 117 ProSafe Dual Band Wireless-N Access Point WNDAP360 | | | | | | |-status --profile status | | | | | | |-vlan-id --VLAN id | | | | | | |-wep-pass-phrase --wireless wep passphrase key | | | | | | |-wepkeytype...
  • Page 118 ProSafe Dual Band Wireless-N Access Point WNDAP360 | | | | | | |-key3 --wireless wep key 3 | | | | | | |-key4 --wireless wep key 4 | | | | | | |-keyno --key number | | | | | | |-name...
  • Page 119 ProSafe Dual Band Wireless-N Access Point WNDAP360 | | | | | | |-wepkeytype --wireless wep key type | | | | | | | | | | | |-8> --8th security profile | | | | | | |-authentication...
  • Page 120 ProSafe Dual Band Wireless-N Access Point WNDAP360 | | | | | | | |-encryption --data encryption | | | | | | | |-name --profile name | | | | | | | |-presharedkey --preshared key | | | | | | | |-remote-mac...
  • Page 121 ProSafe Dual Band Wireless-N Access Point WNDAP360 | | | | |-macacl> --modify wireless access control (ACL) | | | | | |-add --add wireless access control (ACL) | | | | | |-del --delete wireless access control (ACL) | | | | |...
  • Page 122 ProSafe Dual Band Wireless-N Access Point WNDAP360 | | | | | | |-security-separation --disable associated wireless client communication | | | | | | |-ssid --network name (1-32 chars) | | | | | | |-status --profile status | | | | | | |-vlan-id...
  • Page 123 ProSafe Dual Band Wireless-N Access Point WNDAP360 | | | | | | |-hide-network-name --hide network name | | | | | | |-key1 --wireless wep key 1 | | | | | | |-key2 --wireless wep key 2 | | | | | | |-key3...
  • Page 124 ProSafe Dual Band Wireless-N Access Point WNDAP360 | | | | | | |-vlan-id --VLAN id | | | | | | |-wep-pass-phrase --wireless wep passphrase key | | | | | | |-wepkeytype --wireless wep key type | | | | | | | | | | | |-8>...
  • Page 125 ProSafe Dual Band Wireless-N Access Point WNDAP360 | | | | | | | | | | | | | |-3> --3rd security profile | | | | | | | |-authentication --authentication type | | | | | | | |-encryption...
  • Page 126 ProSafe Dual Band Wireless-N Access Point WNDAP360 | | |-syslog-server-ip --syslog server IP address | | |-syslog-server-port --syslog server port number | |-radius> | | |-accounting-server-primary --primary accounting server | | |-accounting-server-primary-port --primary accounting server port | | |-accounting-server-primary-sharedsecret --primary accounting server shared secret...
  • Page 127 ProSafe Dual Band Wireless-N Access Point WNDAP360 |-exit --logout from CLI |-file |-firmware-upgrade --upload new system firmware file |-password --system password |-restore-configuration --restore system configuration |-restore-default-password --restore default system password |-show> --show system settings | |-configuration --show system configuration | |-interface>...

  • Page 128: Appendix C Notification Of Compliance

    European Union (1999/5/EC). This equipment meets the following conformance standards: EN300 328 (2.4 GHz), EN301 489-17, EN301 893 (5 GHz), EN60950-1 For complete DoC please visit the NETGEAR EU Declarations of Conformity website at: http://support.netgear.com/app/answers/detail/a_id/11621/ EDOC in Languages of the European Community...
  • Page 129 ProSafe Dual Band Wireless-N Access Point WNDAP360 Español [Spanish] Por medio de la presente NETGEAR Inc. declara que el Radiolan cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. Ελληνική [Greek] ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ NETGEAR Inc. ΔΗΛΩΝΕΙ ΟΤΙ Radiolan ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ...
  • Page 130 FCC Declaration of Conformity We, NETGEAR, Inc., 350 East Plumeria Drive, San Jose, CA 95134, declare under our sole responsibility that the ProSafe Dual Band Wireless-N Access Point WNDAP360 complies with Part 15 Subpart B of FCC CFR47 Rules.

  • Page 131: Industry Canada

    ProSafe Dual Band Wireless-N Access Point WNDAP360 • This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 132: Index

    Index Numerics 11a and 11na wireless modes background traffic advanced QoS 11b, 11bg, and 11ng wireless modes WMM QoS 2.4 GHz/5 GHz concurrent operation backing up 2.4-GHz antenna, connector for basic service set (BSS) 64-bit, 128-bit, and 152-bit WEP – basic service set identifier (BSSID) 802.11d support beacon interval...
  • Page 133 ProSafe Dual Band Wireless-N Access Point WNDAP360 maximum number environmental specifications NTP, enabling ESS (extended service set) wireless separation, enabling Ethernet cabling requirements collision detection and collision avoidance, CSMA external antennas community names and traps, SNMP connecting compliance enabling electromagnetic...
  • Page 134 ProSafe Dual Band Wireless-N Access Point WNDAP360 Internet browsing, troubleshooting unknown access points wireless access point IP addresses wireless card default – DHCP and DNS servers management VLAN DHCP WINS servers management, remote options NTP servers maximum burst value RADIUS servers...
  • Page 135 ProSafe Dual Band Wireless-N Access Point WNDAP360 physical specifications redirecting HTTP requests pinging wireless access point Reduced Interframe Space (RIFS) transmission placement, wireless equipment remote devices, troubleshooting PoE (Power over Ethernet) remote MAC addresses point-to-multipoint bridge remote management, options regular mode...
  • Page 136 ProSafe Dual Band Wireless-N Access Point WNDAP360 SSH (Secure Shell), enabling browser configuration capturing packets SSIDs (service set identifiers) date broadcasting Internet and LAN connection broadcasting and security LAN path broadcasting for 802.11a/na modes LEDs broadcasting for 802.11b/bg/ng modes network configuration...
  • Page 137 ProSafe Dual Band Wireless-N Access Point WNDAP360 description troubleshooting WEP (wired equivalent privacy) configuring types of encryption WEP legacy 802.1X, configuring Wi-Fi Multimedia (WMM) Wi-Fi protected access (WPA), WPA2, and mixed mode adapter restrictions PSK (pre-shared key), configuring with RADIUS, configuring with...

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