Understanding Your Qcc; Call And Fixed Feature Buttons - Lucent Technologies MERLIN LEGEND Release 3.1 MLX Queued Call Console Operator's Manual

Understanding Your QCC

Call and Fixed-Feature Buttons
The Call and fixed-feature buttons are factory-set and labeled for specific functions, as shown
in the following illustration and described below.
Letters G through Z
Letters located on the corner of each
Call and fixed-feature button are
used to enter names into your
Personal Directory (see p. 17).
Letters A through F appear on the
display.
G
Call 5
(Ring/Voice)
K
Call 4
O
Call 3
S
Call 2
W
Call 1
Call Buttons
Buttons labeled Call 1 through Call 5
are used to make and receive inside and
outside calls (see p. 10). If Voice
Announce is enabled through system
programming, use Call 5 to make Voice
Announce calls to extensions. Voice
Announce calls made to a QCC are
received as ringing calls.
Fixed-Feature Buttons
See p. 4 for details.
H
Position
Busy
Send/
L
Remove
Message
Handset/
P
Headset
Mute
T
Source
X
Start
I
Alarm
M
Night
Service
Q
Headset
Status
U
Destination
Y
Release
3
J
Forced
Release
N
Pool
Status
R
Headset
Auto Ans
V
Join
Z
Cancel