Messaging - Lucent Technologies MERLIN LEGEND MLX Direct-Line Consoles Operator's Manual

Messaging

Your phone system has several features that allow you to leave messages for others in your office. If you
use Leave Message or Posted Messages, the person(s) for whom you are leaving a message must have a
display phone. If you wish to leave a message for a person who does not have a display telephone, use
voice mail and the Direct Voice Mail feature, if available, or Send/Remove Message. Here are some
guidelines for different messaging features:
• Leave Message. This feature simply lets a co-worker know you have called. The message shows
your name and the date and time of your call. If you leave one message and then another, the second
message replaces the first.
• Posted Messages. If you post a message at your telephone, inside callers with display phones see
the posted message you have selected. As many as 20 messages may be available for posting.
When a message is waiting for you, your red Message light is lit. The descriptions below explain how to
read, cancel, and delete messages you have sent or received.
If your company has voice mail, ask your system manager for details about using the voice mail system.
For information about having your phone covered by the voice mail system, see Coverage, p. 20.
If you frequently communicate with a small number of people (for example, as a receptionist for a few
co-workers), there are two features you can use, both of which require programming a button. These are
Signaling and Notify, described on p. 13.
Messaging Features Table
If you want to ...
Let a co-worker with a display phone know you called.
Let a co-worker with a nondisplay phone know that
he or she should call you to pick up a message.
Turn off a co-worker's Message light.
Find out if you have a voice mail message, fax, or
other message.
Signal a co-worker to contact you.
Choose a message to leave for co-workers who have
display phones.
Call or transfer a call directly to a co-worker's
voice mail.
Automatically place a ringing call to a phone at a
preset time.
Then
See Leaving Messages, p. 14.
See Send/Remove Message, p. 12.
See Receiving Messages, p. 13.
See Signaling & Notify, p. 13.
See Posting Messages, p. 14.
See Direct Voice Mail, p. 21.
See Reminders, p. 12.
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