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Messaging
Your phone system has several features that allow you to leave messages for others in your office. If you use
Leave Message or Posted Messages, the person(s) for whom you are leaving a message must have a display
phone. If you wish to leave a message for a person who does not have a display telephone, use voice mail and
the Direct Voice Mail feature, p. 14, if available, or ask the system operator to take a message for the person.
Here are some guidelines for different messaging features:
• Leave Message. This feature simply lets a co-worker know you have called. The message shows your
name and the date and time of your call. If you leave one message and then another, the second message
replaces the first.
• Posted Messages. If you post a message at your telephone, inside callers with display phones see the
posted message you have selected. As many as 20 messages may be available for posting.
When a message is waiting for you, your red Message light is lit. The descriptions below explain how to read,
cancel, and delete messages you have sent or received.
If your company has voice mail, ask your system manager for details about using the voice mail system. For
information about having your phone covered by the voice mail system, see Coverage, p. 14.
If you frequently communicate with a small number of people (for example, as a receptionist for a few
co-workers), there are two features you can use, both of which require programming on a button. These are
Signaling and Notify, described on the next page.
-Leaving
Messages-
To program:
See Programming Buttons & Settings, p. 20.
To leave a message at a busy or unanswered
extension you are calling:
• Press the Leave Message button you
have programmed,
OR
Press the programmed Feature button
and dial 25.
• To leave a voice mail message (if your
company has such a system) press the
programmed Feature button and dial
56 (see Direct Voice Mail, p. 14, for
details).
A screen display confirms that the message
has been sent, or it alerts you that the message
box is full or the message can't be sent (for
example, because the called person has no
phone display).
To leave a message without calling:
1. Press the programmed Feature button and
dial 53.
2. Dial the extension.
To cancel a message:
1. Press the programmed Feature button and
dial 53.
2. Dial the extension.
-Receiving
Messages-
When your red Message light is on, you have
a message from the operator, a co-worker, or a
fax machine or voice mail system (if available).
If you have a nondisplay phone, call your
system operator for the message or ask your
system manager how to retrieve a voice mail
message.
If you have a display phone, press the
programmed buttons or press the programmed
Feature button and dial the feature codes for
the following features:
• Next Message to read more messages
(code 28)
• Return Call to call your co-worker or
voice mail (code 27)
• Scroll to see more of a long message
while reading a message (code 29)
• Delete Message (code 26). You can have
up to 10 messages; if there are 10, no
more are accepted.
Each message is displayed, most recent first,
with the extension or name of the caller. An
unread message is marked with a
To turn off your Message light, delete all
messages (display phone) or press the
programmed Feature button and dial 54.
7
symbol.
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