Page 1 TEC Thermal Printer B-SX4T/SX5T SERIES User's Manual Document No. EO0-33013AUM Original Jan., 2003 (Revised Feb., 2003) TABLE OF CONTENTS B-SX4T OWNER’S MANUAL ....... EO1-33034 B-SX5T OWNER’S MANUAL ....... EO1-33036 PRODUCT DESCRIPTION ........EO10-33013A MAINTENANCE MANUAL ........EO18-33012A...
Page 2 This manual may be changed or revised without notice. If you find any misprints or omissions, please contact the TOSHIBA TEC Service Dept. (Ohito) promptly (Facsimile No. 0558-76-9842). TOSHIBA TEC cannot be held responsible for any trouble which have been caused by misprints or omissions.
Page 3 TEC Thermal Printer B-SX4T-QQ/QP Owner's Manual...
Page 4 Centronics is a registered trademark of Centronics Data Computer Corp. Microsoft is a registered trademark of Microsoft Corporation. Windows is a trademark of Microsoft Corporation. ® As an ENERGY STAR Partner, TOSHIBA TEC has determined that this ® product meets the ENERGY STAR guidelines for energy efficiency. ®...
Page 5 Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorised TOSHIBA TEC representative for assistance. This symbol indicates warning items (including cautions).
Page 6 Request Regarding Maintenance Utilize our maintenance services. After purchasing the machine, contact your authorised TOSHIBA TEC representative for assistance once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy seasons.
Page 7: Table Of Contents
ENGLISH VERSION EO1-33034 TABLE OF CONTENTS Page PRODUCT OVERVIEW ......................E1-1 Introduction ........................E1-1 Features......................... E1-1 Unpacking ........................E1-1 Accessories ........................E1-2 Appearance ........................E1-3 1.5.1 Dimensions ........................ E1-3 1.5.2 Front View........................E1-3 1.5.3 Rear View ........................E1-3 1.5.4 Operation Panel ......................E1-4 1.5.5 Interior........................
Page 8 CAUTION! 1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC. 2. The contents of this manual may be changed without notification.
Page 9: Product Overview
For most queries please refer to this manual and keep it safe for future reference. Please contact your TOSHIBA TEC representative for further information concerning this manual. 1.2 Features...
Page 10: Accessories
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33034 1.4 Accessories When unpacking the printer, please make sure all the following Accessories accessories are supplied with the printer. US Power Cord (1 pc.) EU Power Cord (1 pc.) (P/No. FBCB0030203) (P/No.EKA-0030001) QQ model only QP model only Fan Filter (1 pc.) CD-ROM (1 pc.)
Page 11: Appearance
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33034 1.5 Appearance The names of the parts or units introduced in this section are used in the 1.5 Appearance following chapters. 1.5.1 Dimensions 291 (11.5) 460 (18.1) (12.1) Dimensions in mm (inches) 1.5.2 Front View Top Cover LCD Message Display Operation Panel...
Page 12: Operation Panel
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33034 1.5 Appearance LCD Message Display 1.5.4 Operation Panel POWER LED (Green) ON LINE LED (Green) ERROR LED (Red) [FEED] key [PAUSE] key [RESTART] key Please see Section 3.1 for further information about the Operation Panel. Locking Ring 1.5.5 Interior Ribbon Stopper...
Page 13: Printer Setup
For best results, and longer printer life, use only TOSHIBA TEC recommended media and ribbons. Store the media and ribbons in accordance with their specifications.
Page 14: Procedure Before Operation
2. PRINTER SETUP ENGLISH VERSION EO1-33034 2.2 Procedure before Operation 2.2 Procedure before This section describes the outline of the printer setup. Operation Unpack the accessories and printer from the box. Refer to Safety Precautions in this manual and set up the printer at a proper location.
Page 15: Connecting The Cables To Your Printer
2. PRINTER SETUP ENGLISH VERSION EO1-33034 2.4 Connecting the Cables to Your Printer The following paragraphs outline how to connect the cables from the 2.4 Connecting the printer to your host computer, and will also show how to make cable Cables to Your connections to other devices.
Page 16: Connecting The Power Cord
2. PRINTER SETUP ENGLISH VERSION EO1-33034 2.5 Connecting the Power Cord 2.5 Connecting the 1. Make sure that the printer Power Switch is in the OFF ( ) position. Power Cord CAUTION! 1. Make sure that the printer Power Switch is turned to the OFF position ( before connecting the Power Cord to prevent...
Page 17: Turning The Printer On/Off
2. PRINTER SETUP ENGLISH VERSION EO1-33034 2.6 Turning the Printer ON/OFF When the printer is connected to your host computer it is good practice to 2.6 Turning the Printer turn the printer ON before turning on your host computer and turn OFF ON/OFF your host computer before turning off the printer.
Page 18: Loading The Media
: Labels Position : Tags However, proper position may differ depending on media. For details, refer to TOSHIBA TEC authorised service representative. 3. Do not turn the Locking Ring counter-clockwise too far or it may come off the Supply Holder.
Page 19 2. PRINTER SETUP ENGLISH VERSION EO1-33034 2.7 Loading the Media Put the media on the Supply Shaft. 2.7 Loading the Media Pass the media around the Damper, then pull the media towards the (Cont.) front of the printer. Align the projection of the Supply Holder with the groove of the NOTE: Supply Shaft, and push the Supply Holder against the media until the Do not over-tighten the Locking...
Page 20 2. PRINTER SETUP ENGLISH VERSION EO1-33034 2.7 Loading the Media 10. Lower the Print Head Block until it stops. 2.7 Loading the Media 11. After loading the media, it may be necessary to set the Media (Cont.) Sensors used to detect the print start position for label or tag printing.
Page 21 2. PRINTER SETUP ENGLISH VERSION EO1-33034 2.7 Loading the Media 12. There are four issue modes available on this printer. How to set the 2.7 Loading the Media media for each mode is provided below. (Cont.) Batch mode In the batch mode, the media is continuously printed and fed until the number of labels/tags specified in the issue command have been printed.
Page 22 2. PRINTER SETUP ENGLISH VERSION EO1-33034 2.7 Loading the Media Build-in rewinder mode 2.7 Loading the Media (Cont.) The Rewinder Assembly of the Strip Module can be used in batch mode to take up the printed media as a Built-in Rewinder. NOTE: (1) Remove the two Black Screws to detach the Front Plate.
Page 23: Loading The Ribbon
20 mm (3 or 6 Print speed Ribbon loss/Ribbon saving 3”/sec. Approx. 6 mm ips) or 30 mm (10 ips). For further information on this function, please 6”/sec. Approx. 10 mm ask a TOSHIBA TEC authorised service representative. 10”/sec. Approx. 20 mm E2-11...
Page 24: Inserting The Optional Pcmcia Cards
EF-4M-TB Reading a read-only-type flash Maxell EF-4M-TB Read/Write Centennial memory is possible if it has been FL04M-15-11119-03 Technologies INC. used on the TOSHIBA TEC INTEL IMC004FLSA printer, such as B-472 and B-572. Simple STI-FL/4A Flash Memory TECNOLOGY Card (4 MB)
Page 25: Test Print
2. PRINTER SETUP ENGLISH VERSION EO1-33034 2.10 Test Print A print test should be performed to check that the printer is operating 2.10 Test Print correctly. The following paragraphs guide you through the diagnostic procedure for test label printing. Please follow the step-by-step procedures exactly for best results.
Page 26 2. PRINTER SETUP ENGLISH VERSION EO1-33034 2.10 Test Print Press the [PAUSE] key and the issue mode setting display will 2.10 Test Print (Cont.) appear. Select the issue mode with the [FEED] or [RESTART] key. 10. Press the [PAUSE] key and the media size setting display will appear.
Page 27 2. PRINTER SETUP ENGLISH VERSION EO1-33034 2.10 Test Print 19. When you have finished performing the test print operation, turn the 2.10 Test Print (Cont.) printer’s power OFF then back to ON and check that the LCD Message Display shows ON LINE and that the ON LINE and POWER LED lights are illuminated.
Page 28 2. PRINTER SETUP ENGLISH VERSION EO1-33034 2.10 Test Print Sample of the bar code test print label 2.10 Test Print (Cont.) Sample of the factory test label E2-16...
Page 29: On Line Mode
3. ON LINE MODE ENGLISH VERSION EO1-33034 3.1 Operation Panel 3. ON LINE MODE This chapter describes usage of the keys on the Operation Panel in On Line mode. When the printer is in On Line mode and connected to a host computer, the normal operation of printing images on labels or tags can be accomplished.
Page 30: Operation
3. ON LINE MODE ENGLISH VERSION EO1-33034 3.2 Operation When the printer is turned on, the “ON LINE” message appears on the 3.2 Operation LCD Message Display. It is shown during standby or normal printing. 1. The printer is turned on, standing by, or printing. 2.
Page 31: Dump Mode
In Dump mode, any characters sent from the host computer will be 3.4 Dump Mode printed. Received characters are expressed in hexadecimal values. This allows the user to verify programming commands and debug the program. For details, please refer to your nearest TOSHIBA TEC service representative. E3- 3...
Page 32: Maintenance
NOTE: from the internal part of the printer. Please purchase the Print Head 8. Wipe the Feed Gap Sensor and Black Mark Sensor with a dry soft Cleaner (P/No. 24089500013) cloth. from your authorised TOSHIBA TEC service representative. E4- 1...
Page 33: Covers And Panels
4. MAINTENANCE ENGLISH VERSION EO1-33034 4.1 Cleaning Wipe the covers and panels with a dry soft cloth or a cloth slightly 4.1.2 Covers and Panels moistened with mild detergent solution. CAUTION! 1. DO NOT POUR WATER directly onto the printer. 2.
Page 34: Care/Handling Of The Media And Ribbon
4. MAINTENANCE ENGLISH VERSION EO1-33034 4.2 Care/Handling of the Media and Ribbon Do not store the media or ribbon for longer than the manufacturer’s 4.2 Care/Handling of the recommended shelf life. Media and Ribbon Store media rolls on the flat end. Do not store them on the curved sides as this might flatten that side causing erratic media advance and CAUTION! poor print quality.
Page 35: Troubleshooting
WARNING! If a problem cannot be solved by taking the actions described in this chapter, do not attempt to repair the printer. Turn off and unplug the printer, then contact an authorised TOSHIBA TEC service representative for assistance. 5.1 Error Messages...
Page 36: Possible Problems
RIBBON ERROR **** of the ribbon. Replace the ribbon, if necessary. If the problem is not solved, turn off the printer, and call a TOSHIBA TEC authorised service representative. The ribbon has run out. Load a new ribbon. Then press the NO RIBBON **** [RESTART] key.
Page 37: Removing Jammed Media
8. Paper jams in the Cutter Unit can be caused by wear or residual glue NOTE: from label stock on the cutter. Do not use non-specified media in the If you get frequent jams in the cutter. cutter, contact a TOSHIBA TEC authorised service representative. E5- 3...
Page 38: Threshold Setting
The sensor type is displayed. continues to print out of Select the sensor to be adjusted by pressing the [FEED] key. position even after setting the threshold, contact a TOSHIBA TEC service Black mark sensor representative. [FEED] key Feed gap sensor Press and hold the [PAUSE] key until more than 1.5 labels (tags)
Page 39: Appendix 1 Specifications
APPENDIX 1 SPECIFICATIONS ENGLISH VERSION EO1-33034 A1.1 Printer APPENDIX 1 SPECIFICATIONS Appendix 1 describes the printer specifications and supplies for use on the B-SX4T printer. A1.1 Printer The following is the printer specifications. Model B-SX4T-GS10-QQ B-SX4T-GS10-QP Item Supply voltage AC100 – 120V, 50/60 Hz±10% AC220 –...
Page 40: A1.2 Options
TEC Head Quarters. A1.3 Media Please make sure that the media being used is approved by TOSHIBA TEC. The warranty does not apply when a problem is caused by using media that is not approved by TOSHIBA TEC. For information regarding TOSHIBA TEC approved media, please contact a TOSHIBA TEC authorised service representative.
Page 41: A1.3.2 Detection Area Of The Transmissive Sensor
4. “On the fly issue” means that the printer can feed and print without stopping between labels. 5. There are restrictions in use of the media which is narrower than 50 mm. For details, refer to TOSHIBA TEC service representative.
Page 42: A1.3.3 Detection Area Of The Reflective Sensor
APPENDIX 1 SPECIFICATIONS ENGLISH VERSION EO1-33034 A1.3 Media A1.3.2 Detection Area of the Transmissive Sensor (Cont.) <Tag paper with square holes> Centre of media Sensor position Print side Square holes Min. 2.0 mm (Round holes are not acceptable.) Min. 12 mm Media feed direction Sensor is movable within this range.
Page 43: A1.4 Ribbon
A1.4 Ribbon Please make sure that the ribbon being used is approved by TOSHIBA TEC. The warranty does not apply to any problem caused by using non-approved ribbons. For information regarding TOSHIBA TEC approved ribbon, please contact a TOSHIBA TEC service representative.
Page 44: Appendix 2 Messages And Leds
APPENDIX 2 MESSAGES AND LEDS ENGLISH VERSION EO1-33034 APPENDIX 2 MESSAGES AND LEDS APPENDIX 2 MESSAGES AND LEDS Appendix 2 describes the LCD messages displayed on the operation panel. Symbols in the message : The LED is illuminated. : The LED is flashing. : The LED is unlit.
Page 45 APPENDIX 2 MESSAGES AND LEDS ENGLISH VERSION EO1-33034 APPENDIX 2 MESSAGES AND LEDS NOTES: If a command error is found in the command received, 16 bytes of the command error, starting from the command code, will be displayed. (However, [LF] and [NUL] will not be displayed.) Example 1 [ESC] T20 G30 [LF] [NUL] Command error...
Page 46: Appendix 3 Interface
APPENDIX 3 INTERFACE ENGLISH VERSION EO1-33034 APPENDIX 3 INTERFACE APPENDIX 3 INTERFACE „Interface Cables To prevent radiation and reception of electrical noise, the interface cables must meet the following requirements: Fully shielded and fitted with metal or metallised connector housings. Keep as short as possible.
Page 47: Appendix 4 Print Samples
APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1-33034 APPENDIX 4 PRINT SAMPLES APPENDIX 4 PRINT SAMPLES „ Font EA4-1...
Page 48 APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1-33034 APPENDIX 4 PRINT SAMPLES APPENDIX 4 PRINT SAMPLES (Cont.) „ Bar codes JAN8, EAN8 Interleaved 2 of 5 CODE39 (Standard) JAN13, EAN13 UPC-E EAN13+2 digits EAN13+5 digits CODE128 CODE39 (Full ASCII) CODE93 UPC-E+2 digits UPC-E+5 digits EAN8+2 digits EAN8+5 digits...
Page 49 APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1-33034 APPENDIX 4 PRINT SAMPLES APPENDIX 4 PRINT SAMPLES (Cont.) UPC-A+5 digits UCC/EAN128 Industrial 2 of 5 POSTNET Customer bar code Customer bar code of high priority KIX Code RM4SCC RSS-14 RSS-14 Stacked RSS-14 Stacked Omnidirectional RSS Limited RSS Expanded Data Matrix...
Page 50: Glossaries
GLOSSARIES ENGLISH VERSION EO1-33034 GLOSSARIES GLOSSARIES Bar code Expansion I/O interface A code which represents alphanumeric characters An optional interface circuit that may be installed by using a series of black and white stripes in into printer to allow the printer to be connected to different widths.
Page 51 GLOSSARIES ENGLISH VERSION EO1-33034 GLOSSARIES Pre-printed media Thermal direct printing A type of media on which characters, logos, and A printing method using no ribbon, but thermal other designs have been already printed. media which reacts to heat. The thermal print head heats the thermal media directly, causing print Print head element image to be printed on the media.
Page 52: Index
INDEX ENGLISH VERSION EO1-33034 INDEX INDEX Auto ribbon saving 2-11 Jammed media 5-3 Backing paper A1-3 Label 2-6, A1-2, A1-3 Bar code A1-1 LCD message display 1-3, 1-4, 3-1 Batch mode 2-9 Black mark 2-8, A1-2, A1-4 Black mark length A1-3 Media 2-6, 4-3, A1-2 Black mark sensor 2-8, 4-1 Media length A1-3...
Page 53 INDEX ENGLISH VERSION EO1-33034 INDEX Serial interface 1-3 Strip mode 2-9 Strip module 2-9, A1-2 Supply voltage A1-1 Tag A1-2 Test print 2-13 Thermal direct 2-13, A1-1 Thermal transfer 2-13, A1-1 Threshold setting 5-4 Transmissive sensor 2-13, A1-3 Two-dimensional code A1-1 USB interface 1-3, 2-3, A1-2 Weight A1-1...
Page 55 Regarding the B-SX5T series, you only need to enable the ribbon saving function by the parameter setting. When enabling the ribbon saving function, it must be set depending on the head lever position. For details, please contact the nearest TOSHIBA TEC service representative or sales agent. Printer model and option Head lever position...
Page 58 EO1-33034...
Page 59 TEC Thermal Printer B-SX5T-QQ/QP Owner's Manual...
Page 60 Centronics is a registered trademark of Centronics Data Computer Corp. Microsoft is a registered trademark of Microsoft Corporation. Windows is a trademark of Microsoft Corporation. ® As an ENERGY STAR Partner, TOSHIBA TEC has determined that this ® product meets the ENERGY STAR guidelines for energy efficiency. ®...
Page 61 Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorised TOSHIBA TEC representative for assistance. This symbol indicates warning items (including cautions).
Page 62 Request Regarding Maintenance Utilize our maintenance services. After purchasing the machine, contact your authorised TOSHIBA TEC representative for assistance once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy seasons.
Page 63 ENGLISH VERSION EO1-33036 TABLE OF CONTENTS Page PRODUCT OVERVIEW ......................E1-1 Introduction ........................E1-1 Features ........................E1-1 Unpacking........................E1-1 Accessories ........................ E1-2 Appearance ......................... E1-3 1.5.1 Dimensions........................E1-3 1.5.2 Front View........................E1-3 1.5.3 Rear View ........................E1-3 1.5.4 Operation Panel......................E1-4 1.5.5 Interior...........................E1-4 PRINTER SETUP ......................... E2-1 Precautions........................
Page 64 CAUTION! 1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC. 2. The contents of this manual may be changed without notification.
Page 65: Product Overview
For most queries please refer to this manual and keep it safe for future reference. Please contact your TOSHIBA TEC representative for further information concerning this manual. 1.2 Features...
Page 66: Accessories
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33036 1.4 Accessories When unpacking the printer, please make sure all the following Accessories accessories are supplied with the printer. US Power Cord (1 pc.) EU Power Cord (1 pc.) (P/No. FBCB0030203) (P/No.EKA-0030001) QQ model only QP model only Fan Filter (1 pc.) CD-ROM (1 pc.)
Page 67: Appearance
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33036 1.5 Appearance The names of the parts or units introduced in this section are used in the 1.5 Appearance following chapters. 1.5.1 Dimensions 291 (11.5) 460 (18.1) (12.1) Dimensions in mm (inches) 1.5.2 Front View Top Cover LCD Message Display Operation Panel...
Page 68: Operation Panel
1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33036 1.5 Appearance LCD Message Display 1.5.4 Operation Panel POWER LED (Green) ON LINE LED (Green) ERROR LED (Red) [FEED] key [PAUSE] key [RESTART] key Please see Section 3.1 for further information about the Operation Panel. Locking Ring 1.5.5 Interior Ribbon Stopper...
Page 69: Printer Setup
For best results, and longer printer life, use only TOSHIBA TEC recommended media and ribbons. Store the media and ribbons in accordance with their specifications.
Page 70: Procedure Before Operation
2. PRINTER SETUP ENGLISH VERSION EO1-33036 2.2 Procedure before Operation 2.2 Procedure before This section describes the outline of the printer setup. Operation Unpack the accessories and printer from the box. Refer to Safety Precautions in this manual and set up the printer at a proper location.
Page 71: Connecting The Cables To Your Printer
2. PRINTER SETUP ENGLISH VERSION EO1-33036 2.4 Connecting the Cables to Your Printer The following paragraphs outline how to connect the cables from the 2.4 Connecting the printer to your host computer, and will also show how to make cable Cables to Your connections to other devices.
Page 72: Connecting The Power Cord
2. PRINTER SETUP ENGLISH VERSION EO1-33036 2.5 Connecting the Power Cord 2.5 Connecting the 1. Make sure that the printer Power Switch is in the OFF ( ) position. Power Cord CAUTION! 1. Make sure that the printer Power Switch is turned to the OFF position ( before connecting the Power Switch...
Page 73: Turning The Printer On/Off
2. PRINTER SETUP ENGLISH VERSION EO1-33036 2.6 Turning the Printer ON/OFF When the printer is connected to your host computer it is good practice to 2.6 Turning the Printer turn the printer ON before turning on your host computer and turn OFF ON/OFF your host computer before turning off the printer.
Page 74: Loading The Media
: Labels Position : Tags However, proper position may differ depending on media. For details, refer to TOSHIBA TEC authorised service representative. 3. Do not turn the Locking Ring counter-clockwise too far or it may come off the Supply Holder.
Page 75 2. PRINTER SETUP ENGLISH VERSION EO1-33036 2.7 Loading the Media Put the media on the Supply Shaft. 2.7 Loading the Media Pass the media around the Damper, then pull the media towards the (Cont.) front of the printer. Align the projection of the Supply Holder with the groove of the NOTE: Supply Shaft, and push the Supply Holder against the media until the Do not over-tighten the Locking...
Page 76 2. PRINTER SETUP ENGLISH VERSION EO1-33036 2.7 Loading the Media 10. Lower the Print Head Block until it stops. 2.7 Loading the Media 11. After loading the media, it may be necessary to set the Media (Cont.) Sensors used to detect the print start position for label or tag printing.
Page 77 2. PRINTER SETUP ENGLISH VERSION EO1-33036 2.7 Loading the Media 12. There are four issue modes available on this printer. How to set the 2.7 Loading the Media media for each mode is provided below. (Cont.) Batch mode In the batch mode, the media is continuously printed and fed until the number of labels/tags specified in the issue command have been printed.
Page 78 2. PRINTER SETUP ENGLISH VERSION EO1-33036 2.7 Loading the Media Build-in rewinder mode 2.7 Loading the Media (Cont.) When the Rewinder Guide Plate is attached, the Take-up Spool can be used as a Built-in Rewinder to take up the printed media. (1) Remove the two Black Screws to detach the Front Plate.
Page 79 2. PRINTER SETUP ENGLISH VERSION EO1-33036 2.7 Loading the Media Cut mode 2.7 Loading the Media (Cont.) When the optional Cutter Module is fitted, the media is automatically cut. A swing cutter and a rotary cutter are available as an option, but they are used in the same way.
Page 80: Loading The Ribbon
2. PRINTER SETUP ENGLISH VERSION EO1-33036 2.8 Loading the Ribbon There are two types of media available for printing on: these are thermal 2.8 Loading the Ribbon transfer media and direct thermal media (a chemically treated surface). DO NOT LOAD a ribbon when using a direct thermal media. WARNING! 1.
Page 81 When the auto ribbon saving function is selected, it will be activated to (Cont.) reduce ribbon loss when a no print area extends more than 20 mm. For further information on this function, please ask a TOSHIBA TEC NOTE: authorised service representative.
Page 82: Inserting The Optional Pcmcia Cards
EF-4M-TB Reading a read-only-type flash Maxell EF-4M-TB Read/Write Centennial memory is possible if it has been FL04M-15-11119-03 Technologies INC. used on the TOSHIBA TEC INTEL IMC004FLSA printer, such as B-472 and B-572. Simple STI-FL/4A Flash Memory TECNOLOGY Card (4 MB)
Page 83: Test Print
2. PRINTER SETUP ENGLISH VERSION EO1-33036 2.10 Test Print A print test should be performed to check that the printer is operating 2.10 Test Print correctly. The following paragraphs guide you through the diagnostic procedure for test label printing. Please follow the step-by-step procedures exactly for best results.
Page 84 2. PRINTER SETUP ENGLISH VERSION EO1-33036 2.10 Test Print Press the [PAUSE] key and the issue mode setting display will 2.10 Test Print (Cont.) appear. Select the issue mode with the [FEED] or [RESTART] key. 10. Press the [PAUSE] key and the media size setting display will appear.
Page 85 2. PRINTER SETUP ENGLISH VERSION EO1-33036 2.10 Test Print 19. When you have finished performing the test print operation, turn the 2.10 Test Print (Cont.) printer’s power OFF then back to ON and check that the LCD Message Display shows ON LINE and that the ON LINE and POWER LED lights are illuminated.
Page 86 2. PRINTER SETUP ENGLISH VERSION EO1-33036 2.10 Test Print Sample of the bar code test print label 2.10 Test Print (Cont.) Sample of the factory test label E2-18...
Page 87: On Line Mode
3. ON LINE MODE ENGLISH VERSION EO1-33036 3.1 Operation Panel 3. ON LINE MODE This chapter describes usage of the keys on the Operation Panel in On Line mode. When the printer is in On Line mode and connected to a host computer, the normal operation of printing images on labels or tags can be accomplished.
Page 88: Operation
3. ON LINE MODE ENGLISH VERSION EO1-33036 3.2 Operation When the printer is turned on, the “ON LINE” message appears on the 3.2 Operation LCD Message Display. It is shown during standby or normal printing. 1. The printer is turned on, standing by, or printing. 2.
Page 89: Dump Mode
In Dump mode, any characters sent from the host computer will be 3.4 Dump Mode printed. Received characters are expressed in hexadecimal values. This allows the user to verify programming commands and debug the program. For details, please refer to your nearest TOSHIBA TEC service representative. E3- 3...
Page 90: Maintenance
NOTE: from the internal part of the printer. Please purchase the Print Head 8. Wipe the Feed Gap Sensor and Black Mark Sensor with a dry soft Cleaner (P/No. 24089500013) cloth. from your authorised TOSHIBA TEC service representative. E4- 1...
Page 91: Covers And Panels
4. MAINTENANCE ENGLISH VERSION EO1-33036 4.1 Cleaning Wipe the covers and panels with a dry soft cloth or a cloth slightly 4.1.2 Covers and Panels moistened with mild detergent solution. CAUTION! 1. DO NOT POUR WATER directly onto the printer. 2.
Page 92: Care/Handling Of The Media And Ribbon
4. MAINTENANCE ENGLISH VERSION EO1-33036 4.2 Care/Handling of the Media and Ribbon Do not store the media or ribbon for longer than the manufacturer’s 4.2 Care/Handling of the recommended shelf life. Media and Ribbon Store media rolls on the flat end. Do not store them on the curved sides as this might flatten that side causing erratic media advance and CAUTION! poor print quality.
Page 93: Troubleshooting
WARNING! If a problem cannot be solved by taking the actions described in this chapter, do not attempt to repair the printer. Turn off and unplug the printer, then contact an authorised TOSHIBA TEC service representative for assistance. 5.1 Error Messages...
Page 94: Possible Problems
Remove the ribbon, and check the status RIBBON ERROR **** of the ribbon. Replace the ribbon, if necessary. If the problem is not solved, turn off the printer, and call a TOSHIBA TEC authorised service representative. NO RIBBON **** The ribbon has run out.
Page 95: Removing Jammed Media
8. Paper jams in the Cutter Unit can be caused by wear or residual glue NOTE: from label stock on the cutter. Do not use non-specified media in the If you get frequent jams in the cutter. cutter, contact a TOSHIBA TEC authorised service representative. E5- 3...
Page 96: Threshold Setting
The sensor type is displayed. continues to print out of Select the sensor to be adjusted by pressing the [FEED] key. position even after setting the threshold, contact a TOSHIBA TEC service Black mark sensor representative. [FEED] key Feed gap sensor Press and hold the [PAUSE] key until more than 1.5 labels (tags)
Page 97: Appendix 1 Specifications
APPENDIX 1 SPECIFICATIONS ENGLISH VERSION EO1-33036 A1.1 Printer APPENDIX 1 SPECIFICATIONS Appendix 1 describes the printer specifications and supplies for use on the B-SX5T printer. A1.1 Printer The following is the printer specifications. Model B-SX5T-TS10-QQ B-SX5T-TS10-QP Item Supply voltage AC100 – 120V, 50/60 Hz±10% AC220 –...
Page 98: A1.2 Options
TEC Head Quarters. A1.3 Media Please make sure that the media being used is approved by TOSHIBA TEC. The warranty does not apply when a problem is caused by using media that is not approved by TOSHIBA TEC. For information regarding TOSHIBA TEC approved media, please contact a TOSHIBA TEC authorised service representative.
Page 99: A1.3.2 Detection Area Of The Transmissive Sensor
4. “On the fly issue” means that the printer can feed and print without stopping between labels. 5. There are restrictions in use of the media which is narrower than 50 mm. For details, refer to TOSHIBA TEC service representative .
Page 100: A1.3.3 Detection Area Of The Reflective Sensor
APPENDIX 1 SPECIFICATIONS ENGLISH VERSION EO1-33036 A1.3 Media A1.3.2 Detection Area of the Transmissive Sensor (Cont.) <Tag paper with square holes> Centre of media Sensor position Print side Square holes Min. 2.0 mm (Round holes are not acceptable.) Min. 12 mm Media feed direction Sensor is movable within this range.
Page 101: A1.4 Ribbon
A1.4 Ribbon Please make sure that the ribbon being used is approved by TOSHIBA TEC. The warranty does not apply to any problem caused by using non-approved ribbons. For information regarding TOSHIBA TEC approved ribbon, please contact a TOSHIBA TEC service representative.
Page 102: Appendix 2 Messages And Leds
APPENDIX 2 MESSAGES AND LEDS ENGLISH VERSION EO1-33036 APPENDIX 2 MESSAGES AND LEDS APPENDIX 2 MESSAGES AND LEDS Appendix 2 describes the LCD messages displayed on the operation panel. Symbols in the message : The LED is illuminated. : The LED is flashing. : The LED is unlit.
Page 103 APPENDIX 2 MESSAGES AND LEDS ENGLISH VERSION EO1-33036 APPENDIX 2 MESSAGES AND LEDS NOTES: If a command error is found in the command received, 16 bytes of the command error, starting from the command code, will be displayed. (However, [LF] and [NUL] will not be displayed.) Example 1 [ESC] T20 G30 [LF] [NUL] Command error...
Page 104: Appendix 3 Interface
APPENDIX 3 INTERFACE ENGLISH VERSION EO1-33036 APPENDIX 3 INTERFACE APPENDIX 3 INTERFACE „Interface Cables To prevent radiation and reception of electrical noise, the interface cables must meet the following requirements: Fully shielded and fitted with metal or metallised connector housings. Keep as short as possible.
Page 105: Appendix 4 Print Samples
APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1-33036 APPENDIX 4 PRINT SAMPLES APPENDIX 4 PRINT SAMPLES n Font EA4-1...
Page 106 APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1-33036 APPENDIX 4 PRINT SAMPLES APPENDIX 4 PRINT SAMPLES (Cont.) n Bar codes JAN8, EAN8 Interleaved 2 of 5 CODE39 (Standard) JAN13, EAN13 UPC-E EAN13+2 digits EAN13+5 digits CODE128 CODE39 (Full ASCII) CODE93 UPC-E+2 digits UPC-E+5 digits EAN8+2 digits EAN8+5 digits...
Page 107 APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1-33036 APPENDIX 4 PRINT SAMPLES APPENDIX 4 PRINT SAMPLES (Cont.) UPC-A+5 digits UCC/EAN128 Industrial 2 of 5 POSTNET Customer bar code Customer bar code of high priority KIX Code RM4SCC RSS-14 RSS-14 Stacked RSS-14 Stacked Omnidirectional RSS Limited RSS Expanded Data Matrix...
Page 108 GLOSSARIES ENGLISH VERSION EO1-33036 GLOSSARIES GLOSSARIES Bar code Expansion I/O interface A code which represents alphanumeric characters An interface circuit that may be installed into by using a series of black and white stripes in printer to allow the printer to be connected to an different widths.
Page 109 GLOSSARIES ENGLISH VERSION EO1-33036 GLOSSARIES Pre-printed media Thermal direct printing A type of media on which characters, logos, and A printing method using no ribbon, but thermal other designs have been already printed. media which reacts to heat. The thermal print head heats the thermal media directly, causing print Print head element image to be printed on the media.
Page 110 INDEX ENGLISH VERSION EO1-33036 INDEX INDEX Auto ribbon saving 2-13 Jammed media 5-3 Backing paper A1-3 Label 2-6, A1-2, A1-3 Bar code A1-1 LCD message display 1-3, 1-4, 3-1 Batch mode 2-9 Black mark 2-8, A1-2, A1-4 Black mark length A1-3 Media 2-6, 4-3, A1-2 Black mark sensor 2-8, 4-1 Media length A1-3...
Page 111 INDEX ENGLISH VERSION EO1-33036 INDEX Serial interface 1-3 Strip mode 2-9 Strip module 2-9, A1-2 Supply voltage A1-1 Tag A1-2 Test print 2-15 Thermal direct 2-15, A1-1 Thermal transfer 2-15, A1-1 Threshold setting 5-4 Transmissive sensor 2-15, A1-3 Two-dimensional code A1-1 USB interface 1-3, 2-3, A1-2 Weight A1-1...
Page 113 Regarding the B-SX5T series, you only need to enable the ribbon saving function by the parameter setting. When enabling the ribbon saving function, it must be set depending on the head lever position. For details, please contact the nearest TOSHIBA TEC service representative or sales agent. Printer model and option Head lever position...
Page 116 EO1-33036...
Page 117 TEC Thermal Printer B-SX4T/SX5T SERIES Product Description Document No. EO10-33013A Original Jan., 2003 (Revised Feb., 2003) PRINTED IN JAPAN...
Page 118 B-SX4T series. CAUTION! 1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC. 2. The contents of this manual may be changed without notification.
Page 119: Outline
1. OUTLINE EO10-33013A 1.1 PRINTER SPECIFICATIONS 1. OUTLINE 1.1 PRINTER SPECIFICATIONS 1) Various bar codes, characters and graphic data can be printed using both thermal transfer and thermal direct methods. This printer can also print writable characters and logos at designated coordinates by using a graphic command.
Page 120: Appearance And Dimentions (Approximate)
1. OUTLINE EO10-33013A 1.3 APPEARANCE AND DIMENSIONS (APPROXIMATE) 1.3 APPEARANCE AND DIMENSIONS (APPROXIMATE) 1.3.1 Front View/Rear View Front View Rear View PCMCIA Card Slot (Option), USB Connector (Option), or Parallel Interface Top Cover LCD Message Display LAN Connector (Option) Connector (Centronics) Operation USB Connector Panel...
Page 121: Basic Specifications
1. OUTLINE EO10-33013A 1.4 BASIC SPECIFICATIONS 1.4 BASIC SPECIFICATIONS 1) Printing method ....Thermal direct printing or thermal transfer printing 2) Print head [B-SX4T: 4 inches] (1) Total number of dots ..832 dots (3) Effective print width ..104.0 mm (2) Dot density ....
Page 122 1. OUTLINE EO10-33013A 1.4 BASIC SPECIFICATIONS Magnification of bar code UPC/EAN/JAN/CODE93/128/PDF417..Up to 6 modules can be automatically calculated using 1-module width designation (1 to 15 dots). Dots/Module Bar code UPC-A/E 0.25 0.38 0.50 0.63 – – – Min. Module Width (mm) EAN8/13 0.76 1.14...
Page 123 1. OUTLINE EO10-33013A 1.4 BASIC SPECIFICATIONS 12) White or black background all types of characters are available. 13) Character rotation ......0 , 90 , 180 , 270 14) Character strings rotation ....0 , 90 , 180 , 270 15) Type of line (1) Horizontal line (2) Vertical line (3) Slant line (4) Square (5) Rounded Rectangle (6) Circle 16) Line Width ........
Page 124: Electronics Specifications
1. OUTLINE EO10-33013A 1.5 ELECTRONICS SPECIFICATIONS (3) Auto cut mechanism (Option) When the cutter module is installed, the backing paper of the label stock or tag paper is cut individually (stop and cut). Ribbon Ribbon End Sensor Pinch Cutter Print Head Roller Platen Feed...
Page 125 1. OUTLINE EO10-33013A 1.5 ELECTRONICS SPECIFICATIONS Error detection Parity check: VRC (Vertical Redundancy Checking) Framing error: This error occurs when no stop bit is found in the frame specified starting with the start bit. Data entry code: ASCII, 8-bit code for European characters, 8-bit code for graphic Receiving buffer: B-SX4T: 1MB, B-SX5T: 6MB Protocol...
Page 126 1. OUTLINE EO10-33013A 1.5 ELECTRONICS SPECIFICATIONS READY/BUSY (RTS) Protocol • When initialized after power on, this printer becomes ready to receive data and converts the RTS signal to "High" level (READY). • The printer converts the RTS signal to “Low” level (BUSY) when the free area in the receive buffer amount to 10K bytes or less.
Page 127 1. OUTLINE EO10-33013A 1.5 ELECTRONICS SPECIFICATIONS Interface circuit Input circuit Output circuit SN75188 or equivalent SN75189 or equivalent Signal level Input voltage: "H" .. +3V~ + 15V Output voltage: "H" .. +6V ~ +13V "L" ... –3V~ – 15V "L" ... –6V ~ –13V (2) Centronics interface Data input method: 8-bit parallel (DATA 1~8)
Page 128 External controller, etc. Printer COM1 Photo-coupler TPL521 (TOSHIBA) TLP521 (TOSHIBA) There are six input circuits, and each input is a current loop using a photo-coupler. The anode of the photo-coupler is connected to common pin COM1 in each of the six circuits.
Page 129 1. OUTLINE EO10-33013A 1.5 ELECTRONICS SPECIFICATIONS (4) USB Standard: Conforming to Rev. 1.1 Transfer type: Control transfer, Bulk transfer Transfer rate: Full speed (12M bps) (5) Network interface (LAN, PCMCIA) Constitution: PCMCIA board + LAN card 10 Base-T or 100 Base-TX LAN board Protocol: TCP/IP Network specifications:...
Page 130 1. OUTLINE EO10-33013A 1.5 ELECTRONICS SPECIFICATIONS Feed gap sensor (Transmissive sensor) This sensor detects the difference in potential between the backing paper and the label to find the print position of the label. The feed gap sensor is located at 8 mm to the right of the black mark sensor.
Page 131 1. OUTLINE EO10-33013A 1.5 ELECTRONICS SPECIFICATIONS (5) Slit sensor (Transmissive sensor) This sensor detects the rotation count of the ribbon shaft and the ribbon motors. The ribbon motors torque works to take up slack in the ribbon and is dependent on the detected count. The slit sensor is a photo coupler combining an LED and a transistor.
Page 132 1. OUTLINE EO10-33013A 1.5 ELECTRONICS SPECIFICATIONS (7) Rewind full sensor (Transmissive sensor) This sensor detects that the built-in rewinder is full when winding backing paper or printed media onto the take-up spool. It is positioned at 316.4 mm (Tr side) and 272 mm (LED side) from the platen.
Page 133: Supply Specifications
Detail specifications and other information on the media and ribbon are described in Supply Manual by model. It is issued by and sent from TOSHIBA TEC H.Q (Sales Division) upon release of new model or manual's revision. When purchasing the supplies locally, be sure to refer to the Supply Manual for details.
Page 134 When marking black marks on the label rolls, they should be marked at the gaps. “On the fly issue” means that the printer can feed and print without stopping between labels. There are restrictions in use of the media which is narrower than 50 mm. For details, refer to TOSHIBA TEC Head Quarters.
Page 135 2. SUPPLY SPECIFICATIONS EO10-33013A 2.1 MEDIA < Non Print Area > 2 mm 1.0 mm Cut Position Printing Area Printing Area 1.0 mm 2 mm 1.5 mm 1.5 mm Black Mark 1.5 mm 1.5 mm 3) Relationship between the head effective print width and paper. [B-SX4T] Outside the print range Outside the print range...
Page 136: Ribbon
The ink side faces outside of ribbon winding NOTES: 1. To ensure print quality and print head life use only TOSHIBA TEC specified ribbons. 2. To avoid ribbon wrinkles use a ribbon which is wider than the media by 5 mm or more.
Page 137: Care And Handling Of The Media And Ribbon
2. SUPPLY SPECIFICATIONS EO10-33013A 2.3 CARE AND HANDLING OF THE MEDIA AND RIBBON This inked surface faces the outside This ribbon should be wound at center of the core. End tape Ink ribbon (Non transmissive) Leader tape Adhesive tape Adhesive tape Adhesive tape Ink outside Core...
Page 138: Optional Kit
Installing this board enables a connection with a PC which board has a USB interface. NOTE: To purchase the optional kits, please contact the TOSHIBA TEC Head Quarters. 3.1 CUTTER MODULE: B-4205-QM (Swing Cutter), B-8204-QM (Rotary Cutter) This compact cutter module uses a built-in swing/rotary cutter. The specification is provided below:...
Page 139: Strip Module: B-9904-H-Qm (Option For The B-Sx4T)
Flash Memory Card (1 MB) Mitsubishi MF81M1-GBDAT01 NOTE: Reading a read-only-type flash memory is possible if it has been used on the TOSHIBA TEC printer, such as B-472 and B-572. 3.5 EXPANSION I/O INTERFACE BOARD: B-7704-IO-QM (option for the B-SX4T) This interface board is used to connect the printer to external devices, such as a labeler.
Page 140: Built-In Lan Interface Board: B-9700-Lan-Qm
3. OPTIONAL KIT EO10-33013A 3.6 BUILT-IN LAN INTERFACE BOARD: B-9700-LAN-QM 3.6 BUILT-IN LAN INTERFACE BOARD: B-9700-LAN-QM This board enables the printer to connect to the host by means of Local Area Network. Supporting 10/100M bps Internal 32 bit wide data pass (for the packet buffer memory) Conforming to IEEE 802.3/802.3u, 100 Base-Tx/10Base-T physical layer Auto negotiation: 10/100M bps, Full/Half Duplex 3.7 USB INTERFACE BOARD: B-9700-USB-QM...
Page 142 PRINTED IN JAPAN EO10-33013A...
Page 143 TEC Thermal Printer B-SX4T/SX5T SERIES Maintenance Manual Document No. EO18-33012A Original Jan., 2003 (Revised Feb., 2003) PRINTED IN JAPAN...
Page 144 WARNING! Follow all manual instructions. Failure to do so could create safety hazards such as fire or electrocution. NOTES: 1. Manual instructions must be followed when installing option kits or adding cables to avoid system failures and to insure proper performance and operation. 2.
Page 145 EO18-33012A TABLE OF CONTENTS Page 1. UNPACKING --------------------------------------------------------------------------------------------- 1- 1 PROCEDURES ----------------------------------------------------------------------------------------- 1- 1 CHECKS -------------------------------------------------------------------------------------------------- 1- 3 2. PRINTER INSTALLATION --------------------------------------------------------------------------- 1- 3 3. NOTE FOR OPTIONAL EQUIPMENT INSTALLATION /MAJOR UNIT REPLACEMENT/MAINTENANCE ----------------------------------------- 3- 1 OPENING/CLOSING THE TOP COVER---------------------------------------------------------- 3- 3 REMOVING THE SIDE PANEL (L)----------------------------------------------------------------- 3- 3 OPENING/CLOSING THE PRINTER BLOCK --------------------------------------------------- 3- 4 REMOVING THE OPERATION PANEL----------------------------------------------------------- 3- 5...
Page 146 EO18-33012A 5.4.11 Ribbon Saving Function Selection ------------------------------------------------------- 5-24 5.4.12 Control Code Selection --------------------------------------------------------------------- 5-25 5.4.13 Strip Wait Status Selection----------------------------------------------------------------- 5-26 5.4.14 FEED Key Function Selection------------------------------------------------------------- 5-26 5.4.15 KANJI Code Selection----------------------------------------------------------------------- 5-27 5.4.16 EURO Code Selection ---------------------------------------------------------------------- 5-27 5.4.17 Auto Print Head Check Selection--------------------------------------------------------- 5-28 5.4.18 Centronics Interface ACK/BUSY Timing Selection ----------------------------------- 5-28 5.4.19...
Page 147 EO18-33012A 5.8.3 Maintenance Counter Clear---------------------------------------------------------------- 5-56 5.8.4 Printer Parameter Clear--------------------------------------------------------------------- 5-56 IP ADDRESS SETTING------------------------------------------------------------------------------ 5-58 5.10 BASIC SETTING--------------------------------------------------------------------------------------- 5-61 5.10.1 Basic Specification Selection Mode------------------------------------------------------ 5-61 5.10.2 Basic File Browser --------------------------------------------------------------------------- 5-62 5.10.3 Basic Trace Selection Mode --------------------------------------------------------------- 5-62 5.11 DOWNLOAD MODE ---------------------------------------------------------------------------------- 5-63 6.
Page 148 B-SX4T series. CAUTION! 1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC. 2. The contents of this manual may be changed without notification.
Page 149: Unpacking
1. UNPACKING EO18-33012A 1.1 PROCEDURE 1. UNPACKING 1.1 PROCEDURE Open the carton. Unpack the accessories and the front pad from the carton. Accessories Carton Front Pad Unpack the pads and the printer from the carton. Printer Right Side Pad Left Side Pad Bottom Pad Remove the four pieces of tape and the rear pad from the printer.
Page 150 1. UNPACKING EO18-33012A 1.2 CHECKS Open the top cover and remove the five pieces of tape. And then, open the ribbon shaft holder plate to remove the ribbon shaft pad from the printer. Top Cover Tape Ribbon Shaft Pad Tape OPEN Tape Tape...
Page 151: Checks
1. UNPACKING EO18-33012A 1.2 CHECKS 1.2 CHECKS Check for damage or scratches on the printer. Confirm that none of the accessories are missing. The parts below are provided as accessories. Warranty Registration (QQ model only) Power Cord Fan Filter QC Card (QQ model only) Ferrite Core (B-SX5T series only) CD-ROM Cable Band (B-SX5T series only)
Page 152: Note For Optional Equipment Installation
3. NOTE FOR OPTIONAL EQUIPMENT INSTALLATION/MAJOR UNIT REPLACEMENT EO18-33012A /MAINTENANCE 3. NOTE FOR OPTIONAL EQUIPMENT INSTALLATION/MAJOR UNIT REPLACEMENT/MAINTENANCE 3. NOTE FOR OPTIONAL EQUIPMENT INSTALLATION /MAJOR UNIT REPLACEMENT/MAINTENANCE WARNING! 1. Turn the power off and disconnect the power cord before replacing the main parts. Power Switch Power Cord 2.
Page 153 3. NOTE FOR OPTIONAL EQUIPMENT INSTALLATION/MAJOR UNIT REPLACEMENT EO18-33012A /MAINTENANCE 3. NOTE FOR OPTIONAL EQUIPMENT INSTALLATION/MAJOR UNIT REPLACEMENT/MAINTENANCE 2. Do not remove the screws below. Doing so will require the printer block position adjustment with the jig. Printer Block Screw 3.
Page 154: Opening/Closing The Top Cover
3. NOTE FOR OPTIONAL EQUIPMENT INSTALLATION/MAJOR UNIT REPLACEMENT EO18-33012A /MAINTENANCE 3.1 OPENING/CLOSING THE TOP COVER 3.1 OPENING/CLOSING THE TOP COVER When opening the top cover, fully open the top cover to the open position. When closing, softly close it to the close position. Open Position Close Position 3.2 REMOVING THE SIDE PANEL (L)
Page 155: Opening/Closing The Printer Block
3. NOTE FOR OPTIONAL EQUIPMENT INSTALLATION/MAJOR UNIT REPLACEMENT EO18-33012A /MAINTENANCE 3.3 OPENING/CLOSING THE PRINTER BLOCK 3.3 OPENING/CLOSING THE PRINTER BLOCK Open the top cover. Turn the head lever counterclockwise to Free position. Open the ribbon shaft holder plate. Ribbon Shaft Holder Plate Head Lever Free position Lock position (Label)
Page 156: Removing The Operation Panel
3. NOTE FOR OPTIONAL EQUIPMENT INSTALLATION/MAJOR UNIT REPLACEMENT EO18-33012A /MAINTENANCE 3.4 REMOVING THE OPERATION PANEL 3.4 REMOVING THE OPERATION PANEL Open the top cover. (Refer to section 3.1.) Remove the side panel (L) from the printer. (Refer to section 3.2.) Remove the SMW-4x8 screw that secures the operation panel ass’y.
Page 157 3. NOTE FOR OPTIONAL EQUIPMENT INSTALLATION/MAJOR UNIT REPLACEMENT EO18-33012A /MAINTENANCE 3.4 REMOVING THE OPERATION PANEL Disconnect the operation panel harness from the operation panel ass’y. Operation Panel Ass’y Operation Panel Harness Hook Bottom Plate Reassemble in the reverse order of removal. Lead the operation panel harness through the bush so that the side panel (L) does not catch it.
Page 158: Installation Procedure For Optional Equipment
4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33012A 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT WARNING! 1. Make sure to unplug the power cord before installing the optional equipment. 2. Be careful not to pinch your fingers or hands with the covers. The following optional equipments are provided for this printer.
Page 159 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33012A 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 3) Remove the side panel (L). (Refer to Section 3.2.) 4) Remove the operation panel ass’y. (Refer to Section 3.4.) 5) Open the print head block. (Refer to Section 3.3.) 6) Remove the two SMW-4x8 screws that secure the strip sensors (TR) and (LED).
Page 160 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33012A 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT 9) Disconnect the shorter harness of the strip sensor harness (TR) from CN20 on the Main PC board. Then remove the strip sensor (TR) from the printer. NOTE: Retain the strip sensors (TR) and (LED), and the strip sensor harness.
Page 161: Swing Cutter (B-4205-Qm)
4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33012A 4.1 SWING CUTTER (B-4205-QM) 4.1 SWING CUTTER (B-4205-QM) WARNING! Be careful not to injure your fingers when installing the cutter unit. Cutter Blade This optional device is used for cut print, which cannot be used together with either B-8204-QM or B- 9904-H-QM.
Page 162 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33012A 4.1 SWING CUTTER (B-4205-QM) Open the top cover. (Refer to Section 3.1.) 3) Remove the side panel (L) from the printer. (Refer to section 3.2.) Open the printer block. (Refer to Section 3.3.) Attach the cutter unit to the front of the printer with the cutter attachment screws and the FL-4x6 screw.
Page 163 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33012A 4.1 SWING CUTTER (B-4205-QM) Close the print head block and the ribbon shaft holder plate. NOTE: DO NOT excessively push down the print head block to close it. Doing so may cause a failure of the print head block or damage to the print head.
Page 164: Rotary Cutter (B-8204-Qm)
4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33012A 4.2 ROTARY CUTTER (B-8204-QM) 4.2 ROTARY CUTTER (B-8204-QM) WARNING! Be careful not to injure your fingers when installing the cutter unit. Cutter Blade This optional device is used for cut print, which cannot be used together with either B-4205-QM or B- 4905-H-QM.
Page 165 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33012A 4.2 ROTARY CUTTER (B-8204-QM) Remove the two black screws to detach the front plate. (Refer to section 4.1.) Open the top cover. (Refer to Section 3.1.) Remove the side panel (L) from the printer. (Refer to section 3.2.) Fix the cutter drive unit to the printer with the three SM-4x8 screws.
Page 166 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33012A 4.2 ROTARY CUTTER (B-8204-QM) 7) Insert the harness ass’y into the hole in the main frame. Fit the bush into the hole. Main Frame Hole Harness Ass’y Connect the 9-pin connector of the harness ass’y to CN15, and 2-pin connector to CN18 on the Main PC board, respectively.
Page 167 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33012A 4.2 ROTARY CUTTER (B-8204-QM) 11) Fit the two tabs of the cutter drive unit into the notches, and then fix the cutter unit with the three SM-4x8 screws. Cutter Unit SM-4 x 8 Screw SM-4 x 8 Screw Notch Notch...
Page 168: Strip Module (B-9904-H-Qm)
4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33012A 4.3 STRIP MODULE (B-9904-H-QM) 4.3 STRIP MODULE (B-9904-H-QM) This optional device is used for strip print, which cannot be used together with either B-4205-QM or B- 8204-H-QM. NOTE: The strip module is standard on the B-SX5T series. All the following parts are supplied with the kit.
Page 169 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33012A 4.3 STRIP MODULE (B-9904-H-QM) Remove the two black screws to detach the front plate. (Refer to section 4.1.) Open the top cover. (Refer to Section 3.1.) Remove the side panel (L) from the printer. (Refer to section 3.2.) Remove the operation panel ass’y from the printer.
Page 170 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33012A 4.3 STRIP MODULE (B-9904-H-QM) 8) Fit the bush to the longer harness of the rewind full sensor (Tr) and the rewinder harness in the orientation shown below. Rewinder Ass’y SM-4x8B Screw SM-4x8C Screw Notch Longer Harness of the Rewind Full Sensor (Tr)
Page 171 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33012A 4.3 STRIP MODULE (B-9904-H-QM) 10) Connect the longer harness of the rewind full sensor (Tr) and the rewinder harness to CN4 and CN15 on the Main PC board, respectively. CN15 Main PC Board Longer Harness of the Rewind Full Sensor (Tr) Rewinder Harness...
Page 172 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33012A 4.3 STRIP MODULE (B-9904-H-QM) 13) Secure the strip sensor (LED) and strip sensor (Tr) to the printer with the SM-4x8B screws. 14) Connect the shorter harness of the strip sensor (Tr) to the strip sensor harness (for LED). Strip Sensor SM-4x8B Screw (Tr)
Page 173 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33012A 4.3 STRIP MODULE (B-9904-H-QM) 16) Fix the strip sensor harness with the three cable clamps and connect it to CN20 on the Main PC board. Main PC Board CN20 Cable Clamp Strip Sensor Harness 17) Reassemble the side panel (L) in the reverse order of removal.
Page 174: Ribbon Saving Module (B-9904-R-Qm)
4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33012A 4.4 RIBBON SAVING MODULE (B-9904-R-QM) 4.4 RIBBON SAVING MODULE (B-9904-R-QM) All the following parts are supplied with the kit. Make sure you have all items shown below. NOTE: The ribbon saving module is standard on the B-SX5T series. Solenoid (1 pc.) RSV PC Board (1 pc.) Solenoid Harness (1 pc.)
Page 175 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33012A 4.4 RIBBON SAVING MODULE (B-9904-R-QM) Insert folded tag paper (1.5-mm thick) between the print head and the platen, and then turn the head lever to Lock position. Insert the head up arm into the plunger of the solenoid. While holding down the head up arm slightly, lift the solenoid.
Page 176 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33012A 4.4 RIBBON SAVING MODULE (B-9904-R-QM) 7) Connect the solenoid harness to CN1 on the RSV PC board and CN11 on the Main PC board. Pass the solenoid harness through the cut. 8) Connect the solenoid cable to CN2 on the RSV PC board. Main PC Board CN11 RSV PC Board...
Page 177: Pcmcia Interface Board (B-9700-Pcm-Qm)
4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33012A 4.5 PCMCIA INTERFACE BOARD (B-9700-PCM-QM) 4.5 PCMCIA INTERFACE BOARD (B-9700-PCM-QM) This optional interface board is provided with the two slots, which allows for the use of the two TYPE II PC cards. However, it is not applied to TYPE III PC cards. CAUTION! 1.
Page 178 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33012A 4.5 PCMCIA INTERFACE BOARD (B-9700-PCM-QM) NOTE: In case of the B-SX5T or the B-SX4T that the optional Expansion I/O board (B-7704-IO-QM) has been installed in, remove the expansion I/O board from the printer temporarily using the following procedure.
Page 179 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33012A 4.5 PCMCIA INTERFACE BOARD (B-9700-PCM-QM) Secure the PCMCIA interface board to the PCB support plate with the SM-3x6 screw. Tighten the two M-3x5 screws that were loosened previously. (Refer to Caution) PCB Support Plate M-3x5 Screw SM-3x6 screw 7) Attach the blind plate A to the rear plate with the two SM-3x6 screws that were removed in step 6).
Page 180: Usb Interface Board (B-9700-Usb-Qm)
4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33012A 4.6 USB INTERFACE BOARD (B-9700-USB-QM) 4.6 USB INTERFACE BOARD (B-9700-USB-QM) This optional interface board is provided with the interface port, which allows for the installation of USB devices. CAUTION! 1. Loosen the two M-3x5 screws of the USB interface board before installing it. Failure to do this may cause damage to the connector.
Page 181 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33012A 4.6 USB INTERFACE BOARD (B-9700-USB-QM) If the PCMCIA interface board is used together with the USB interface board, attach the PCB attachment plate to the plate to which the PCMCIA interface board is secured with the SM-3x6 screw.
Page 182 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33012A 4.6 USB INTERFACE BOARD (B-9700-USB-QM) Secure the USB interface board to the rear plate with the two SM-3x6 screws. When connecting to the PCMCIA Interface Board: When connecting to the Main PC Board: USB Interface Board USB Interface Board SM-3x6 Screw...
Page 183 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33012A 4.6 USB INTERFACE BOARD (B-9700-USB-QM) 10) Attach the blind plate A to the rear plate. If the PCMCIA interface board has been installed, go to the next step. Blind Plate A Rear Plate SM-3x6 Screw NOTE: In case that the PCMCIA interface board has been installed, retain the blind plate A.
Page 184: Lan Interface Board (B-9700-Lan-Qm)
4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33012A 4.7 LAN INTERFACE BOARD (B-9700-LAN-QM) 4.7 LAN INTERFACE BOARD (B-9700-LAN-QM) This optional interface board enables the printer to be used in a LAN network. CAUTION! 1. Loosen the two M-3x5 screws of the LAN interface board before installing it. Failure to do this may cause damage to the connector.
Page 185 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33012A 4.7 LAN INTERFACE BOARD (B-9700-LAN-QM) Loosen the two M-3x5 screws of the LAN interface board. (Refer to Caution above.) Remove the side panel (L) from the printer. (Refer to section 3.2.) Remove the two SM-3x6 screws to remove the blind plate A from the back. Blind Plate A SM-3x6 Screw NOTE: Keep the blind plate A safe as this will be necessary when the machine is modified to the...
Page 186 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33012A 4.7 LAN INTERFACE BOARD (B-9700-LAN-QM) Firmly connect CN50 on the LAN interface board directly to CN7 on the Main PC board or CN1 on the PCMCIA interface board. When connecting to the PCMCIA Interface Board When connecting to the Main PC Board CN50 CN50...
Page 187 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33012A 4.7 LAN INTERFACE BOARD (B-9700-LAN-QM) Tighten the two M-3x5 screws on the LAN interface board that were loosened previously. (Refer to Caution.) Secure the LAN interface board to the PCB support plate (when connecting to the Main PC board) or PCB attachment plate (when connecting to the PCMCIA interface board) with the SM-3x6 screw.
Page 188: Expansion I/O Interface Board (B-7704-Io-Qm)
4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33012A 4.8 EXPANSION I/O INTERFACE BOARD (B-7704-IO-QM) 4.8 EXPANSION I/O INTERFACE BOARD (B-7704-IO-QM) This optional interface board is provided with an expansion I/O interface. NOTE: The expansion I/O interface board is standard on the B-SX5T series. All the following parts are supplied with the kit.
Page 189 4. INSTALLATION PROCEDURE FOR OPTIONAL EQUIPMENT EO18-33012A 4.8 EXPANSION I/O INTERFACE BOARD (B-7704-IO-QM) Connect the expansion I/O cable to CN3 on the Main PC board. Main PC Board Expansion I/O Cable Secure the expansion I/O board to the rear plate with the two B-3x6 screws removed in Step 4. Connect the expansion I/O cable to CN1 on the expansion I/O board.
Page 190: System Mode
5. SYSTEM MODE EO18-33012A 5.1 OPERATION PANEL 5. SYSTEM MODE This chapter describes usage and purpose of the keys on the Operation Panel in System Mode. For service personnel, System Mode should be used for the following eight purposes: To check and print the system status, the Maintenance Counter, and the Print Head Element. To set the parameters for the communication with the host computer, and the printer functions such as the keys and LCD Message Display.
Page 191: Overview
5. SYSTEM MODE EO18-33012A 5.2 OVERVIEW 5.2 OVERVIEW System Mode consists of nine main menus: Self-Diagnostic Test, Parameter Setting, Printer Parameter Fine Adjustment, Test Print, Sensor Adjustment, RAM Clear, IP Address Setting, Basic Setting, and Factory Mode. While pressing the [FEED] and [PAUSE] keys at the same time, turn on the printer. Hold both keys until “<1>DIAG.
Page 192: Self-Diagnostic Test
5. SYSTEM MODE EO18-33012A 5.3 SELF-DIAGNOSTIC TEST 5.3 SELF-DIAGNOSTIC TEST Outline of Self-Diagnostic Test In the Self-Diagnostic Test mode ,the printer checks and prints out the printer system information such as the sensor or interface, and the Maintenance Counter. Also it makes the print head broken element check.
Page 193: Printing Mode Selection
5. SYSTEM MODE EO18-33012A 5.3 SELF-DIAGNOSTIC TEST 5.3.1 Printing Mode Selection Press the [PAUSE] key. The type of printing mode can be selected: “TRANSFR” (Thermal transfer) or “DIRECT” (Thermal direct). After selecting the printing mode to be used, press the [PAUSE] key. Thermal transfer [RESTART] [FEED]...
Page 194: Maintenance Counter/Parameter Settings Printing Out
5. SYSTEM MODE EO18-33012A 5.3 SELF-DIAGNOSTIC TEST 5.3.3 Maintenance Counter/Parameter Settings Print Out The printer is ready to print out the Maintenance Counter/Parameter Settings. Press the [PAUSE] key to start. The printer starts printing out the Maintenance Counter/Parameter Settings. During printing, the message below appears on the display.
Page 195 5. SYSTEM MODE EO18-33012A 5.3 SELF-DIAGNOSTIC TEST ------------------------------------------------------------------------------- (44) LABEL END [TYPE1] (45) PRE PEEL OFF [OFF] (46) BACK SPEED [STD] (47) PRTR IP ADDRESS [192.168.010.020] (48) GATE IP ADDRESS [000.000.000.000] (49) SUBNET MASK [255.255.255.000] (50) TTF AREA [640KB] (51) EXT CHR AREA [128KB] (52)
Page 196 5. SYSTEM MODE EO18-33012A 5.3 SELF-DIAGNOSTIC TEST NOTES: 1. Item from (2) through (10) are initialized to “0” after RAM clear. 2. If the print distance is 8.2m or less (B-SX4T) or 5.5m or less (B-SX5T), it is rounded down and no data is added to the memory at power off. 3.
Page 197 5. SYSTEM MODE EO18-33012A 5.3 SELF-DIAGNOSTIC TEST Item Contents (27) Language selection for LCD message ENGLISH: English GERMAN: German FRENCH: French DUTCH: Dutch SPANISH: Spanish JAPANESE: Japanese ITALIAN: Italian (28) Auto forward wait ON: Available OFF: Unavailable NOTE: The stop position fine adjustment value is also printed out.
Page 198 5. SYSTEM MODE EO18-33012A 5.3 SELF-DIAGNOSTIC TEST Item Contents (42) Centronics interface operating mode SPP: Compatible mode ECP: ECP mode ON: Available (43) Plug & Play setting OFF: Unavailable TYPE1: Printing is paused while the (44) Print processing setting at the label end detection label is issued.
Page 199: Self-Diagnostic Test And Result Print Out
5. SYSTEM MODE EO18-33012A 5.3 SELF-DIAGNOSTIC TEST 5.3.4 Self-Diagnostic Test and Result Print Out When the Maintenance Counter/Parameter Settings is printed, the message returns to “<1>DIAG. Vx.x”. Press the [PAUSE] key twice. The Self-Diagnostic Test is ready. Press the [PAUSE] key to start. The printer starts printing out the Self-Diagnostic Test, and prints out the result.
Page 200 5. SYSTEM MODE EO18-33012A 5.3 SELF-DIAGNOSTIC TEST Descriptions (1) Program ROM Check (Model Name, Date, Version, Part number, Checksum) PROGRAM B-SX4T 7FM00226000 Program area Part No. of ROM or software Model name B-SX4T: B-SX4T-GS10-QQ/QP B-SX5T: B-SX5T-TS12-QQ/QP MAIN 01DEC2002 V1.0 A : 1A00 Checksum Main area Revision No.: Space or A to Z...
Page 201 5. SYSTEM MODE EO18-33012A 5.3 SELF-DIAGNOSTIC TEST (6) PC Card Slot Check CARD SLOT 1 SLOT 2 ATA: ATA Card is inserted. LAN: LAN card is inserted. FSH: Flash memory card is inserted. Unformatted ATA card/Flash memory card or no card is inserted. Slot PCMCIA Card (7) Sensor 1 Check...
Page 202 5. SYSTEM MODE EO18-33012A 5.3 SELF-DIAGNOSTIC TEST Sensor/Switch Print status content description Printer block open sensor Detects the Open or Close status of the printer block. When the printer block is closed, printing is performed. Print head up sensor Detects the Up or Down status of the print head. When the print head is down, printing is performed.
Page 203 5. SYSTEM MODE EO18-33012A 5.3 SELF-DIAGNOSTIC TEST (9) Expansion I/O Interface Check EXP.I/O Loopback test OK: The circuit has no problem. NG: The circuit has a problem or loopback jig is not attached. Expansion I/O PC board Connect the jig like below to the Expansion I/O PC board’s connector and perform a loop back check.
Page 204: Print Head Element Check
5. SYSTEM MODE EO18-33012A 5.3 SELF-DIAGNOSTIC TEST 5.3.5 Print Head Element Check When the Self-Diagnostic Test result is printed, the message returns to “<1>DIAG. Vx.x”. Press the [PAUSE] key three times and [FEED] key twice. The printer is ready to check the print head to see if there is any problem with the print head. Press the [PAUSE] key to start.
Page 205: Parameter Setting
5. SYSTEM MODE EO18-33012A 5.4 PARAMETER SETTING 5.4 PARAMETER SETTING Outline of Parameter Setting In the Parameter Setting mode, various kinds of parameters, such as communication, key, LCD, etc. can be set. This will allow the use of the printer to comply with your operating conditions. The Parameter Setting menu contains the following: [PAUSE] Character code selection...
Page 206: Character Code Selection
5. SYSTEM MODE EO18-33012A 5.4 PARAMETER SETTING NOTE: Baud rate, Data length, Parity, and Transmission control code should be set to the same values as those of the host computer. Failure to do this causes improper operation. While pressing the [FEED] and the [PAUSE] keys at the same time, turn on the printer. Hold both keys until the “<1>DIAG.
Page 207 5. SYSTEM MODE EO18-33012A 5.4 PARAMETER SETTING Example: Character code table Printable characters depend on the fonts. The fonts of the following characters are Times New Roman, Helvetica, Letter Gothic, Prestige Elite, Courier, and Gothic 725 Black PC-850 PC-8 PC-852 PC-857 B-851 B-855...
Page 208 5. SYSTEM MODE EO18-33012A 5.4 PARAMETER SETTING PC-1250 PC-1251 PC-1252 PC-1253 PC-1254 PC-1257 5-19...
Page 209: Zero Font Code Selection
5. SYSTEM MODE EO18-33012A 5.4 PARAMETER SETTING LATIN9 Arabic NOTE: Euro font codes are changeable. For details, refer to Euro Code Selection of Section 5.4 Parameter Setting. 5.4.2 Zero Font Code Selection With this parameter you can select the way to indicate zero between “0” and “Ø”. When “<2>PARAMETER SET”...
Page 210: Baud Rate Selection
5. SYSTEM MODE EO18-33012A 5.4 PARAMETER SETTING 5.4.3 Baud Rate Selection With this parameter you can select the baud rate of the RS-232C interface. When “<2>PARAMETER SET” appears, press the [PAUSE] key and the [FEED] key twice. Press the [PAUSE] key to start. Use the [FEED] or [RESTART] key to select a desired option. [RESTART] [FEED] After selecting the baud rate, press the [PAUSE] key.
Page 211: Parity Selection
5. SYSTEM MODE EO18-33012A 5.4 PARAMETER SETTING 5.4.6 Parity Selection With this parameter you can select the parity of the RS-232C interface. When “<2>PARAMETER SET” appears, press the [PAUSE] key and the [FEED] key 5 times. Press the [PAUSE] key to start. Use the [FEED] or [RESTART] key to select a desired option. [RESTART] [FEED] After selecting the parity, press the [PAUSE] key.
Page 212: Lcd Message Selection
5. SYSTEM MODE EO18-33012A 5.4 PARAMETER SETTING 5.4.8 LCD Message Selection With this parameter you can select the language in which the LCD message is displayed. When “<2>PARAMETER SET” appears, press the [PAUSE] key and the [FEED] key 7 times. Press the [PAUSE] key to start.
Page 213: Head Up Cut/Rewinder Selection
5. SYSTEM MODE EO18-33012A 5.4 PARAMETER SETTING NOTES: 1. If the printer is not used for a few days, the top edge of the media may become curly, resulting in a paper jam. The Auto Forward Wait Function prevents this problem since the media feed amount is increased so that the media stops past the platen.
Page 214: Control Code Selection
5. SYSTEM MODE EO18-33012A 5.4 PARAMETER SETTING 5.4.12 Control Code Selection With this parameter you can select a Control Code. When “<2>PARAMETER SET” appears, press the [PAUSE] key and the [FEED] key 11 times. Press the [PAUSE] key to start. Use the [FEED] or [RESTART] key to select a desired option. Automatic selection [RESTART] Manual selection...
Page 215: Strip Wait Status Selection
5. SYSTEM MODE EO18-33012A 5.4 PARAMETER SETTING After setting the control code for Control Code 1, press the [PAUSE] key to show the CONTROL CODE2 screen. In a same manner, press the [PAUSE] key after setting the control code for Control Code 2 to display the CONTROL CODE3 screen.
Page 216: Kanji Code Selection
5. SYSTEM MODE EO18-33012A 5.4 PARAMETER SETTING 5.4.15 KANJI Code Selection With this parameter you can select KANJI code. When “<2>PARAMETER SET” appears, press the [PAUSE] key and the [FEED] key 14 times. Press the [PAUSE] key to start. Use the [FEED] or [RESTART] key to select a desired option. Windows code [RESTART] [FEED]...
Page 217: Auto Print Head Check Selection
5. SYSTEM MODE EO18-33012A 5.4 PARAMETER SETTING 5.4.17 Auto Print Head Check Selection With this parameter you can select whether or not the Auto Print Head Check function is activated at the power on time. When “<2>PARAMETER SET” appears, press the [PAUSE] key and the [FEED] key 16 times.
Page 218: Web Printer Function Selection
5. SYSTEM MODE EO18-33012A 5.4 PARAMETER SETTING NOTE: ACK/BUSY Signal Timing Chart If the error occurs with the Centronics interface communication, change the types. 5.4.19 Web Printer Function Selection With this parameter you can select whether or not the B-SX series printer can be used as a web printer.
Page 219: Input Prime Selection
5. SYSTEM MODE EO18-33012A 5.4 PARAMETER SETTING 5.4.20 Input Prime Selection With this parameter you can select whether or not the Reset operation can be performed when INIT signal is ON. When “<2>PARAMETER SET” appears, press the [PAUSE] key and the [FEED] key 19 times.
Page 220: Centronics Interface Selection
5. SYSTEM MODE EO18-33012A 5.4 PARAMETER SETTING 5.4.23 Centronics Interface Selection With this parameter you can select Type of the Centronics interface operating mode. When “<2>PARAMETER SET” appears, press the [PAUSE] key and the [FEED] key 22 times. Press the [PAUSE] key to start. Use the [FEED] or [RESTART] key to select a desired option. SPP: Compatible mode [RESTART] [FEED]...
Page 221: Pre-Strip Selection
5. SYSTEM MODE EO18-33012A 5.4 PARAMETER SETTING 5.4.26 Pre-Strip Selection With this parameter you can select whether or not the Pre Strip function is activated. When “<2>PARAMETER SET” appears, press the [PAUSE] key and the [FEED] key 25 times. Press the [PAUSE] key to start. Use the [FEED] or [RESTART] key to select a desired option. Unavailable [RESTART] [FEED]...
Page 222: Printer Parameter Fine Adjustment
5. SYSTEM MODE EO18-33012A 5.5 PRINTER PARAMETER FINE ADJUSTMENT 5.5 PRINTER PARAMETER FINE ADJUSTMENT Outline of Printer Parameter Fine Adjustment In the Printer Parameter Fine Adjustment mode, you can fine adjust each parameter, such as Print tone, Print start position, Threshold, etc. which are set by the PC command. This is useful when using several types of media by turns or when the print start position or cut/strip position is required to be fine adjusted.
Page 223: Feed Length Fine Adjustment
5. SYSTEM MODE EO18-33012A 5.5 PRINTER PARAMETER FINE ADJUSTMENT While pressing the [FEED] and [PAUSE] keys at the same time, turn on the printer. Hold both keys until the “<1>DIAG. Vx.x” Message appears. Press the [FEED] key twice. The printer is at the start of the Printer Parameter Fine Adjustment menu. NOTES: When pressing the [FEED] and [RESTART] keys at the same time in the parameter setting, the message returns to “<3>ADJUST SET”.
Page 224: Cut/Strip Position Fine Adjustment
5. SYSTEM MODE EO18-33012A 5.5 PRINTER PARAMETER FINE ADJUSTMENT Feed Length Fine Adjustment (Example) NOTE: The fine adjustment value equals to the sum of the fine adjustment values set by the PC command and this parameter. The maximum feed length fine adjustment value is 50.0mm. When the value reached the maximum, the value remains unchanged even if the subsequent fine adjustment is performed.
Page 225 5. SYSTEM MODE EO18-33012A 5.5 PRINTER PARAMETER FINE ADJUSTMENT Cut Position Fine Adjustment (Example) NOTES: 1. Cut issue is available only when the optional cutter unit (B-7208-QM) is installed. The fine adjustment value equals to the sum of the fine adjustment values set by the PC command and this parameter.
Page 226: Back Feed Length Fine Adjustment
5. SYSTEM MODE EO18-33012A 5.5 PRINTER PARAMETER FINE ADJUSTMENT 5.5.3 Back Feed Length Fine Adjustment With this parameter you can fine adjust the Back Feed Length. When “<3>ADJUST SET” appears, press the [PAUSE] key and the [FEED] key twice. Press the [PAUSE] key to start. Use the [FEED] or [RESTART] key to select a desired option. [RESTART] [FEED] [FEED] key:...
Page 227: Axis Fine Adjustment
5. SYSTEM MODE EO18-33012A 5.5 PRINTER PARAMETER FINE ADJUSTMENT 5.5.4 X Axis Fine Adjustment With this parameter you can fine adjust the print position on X Axis. When “<3>ADJUST SET” appears, press the [PAUSE] key and the [FEED] key 3 times. Press the [PAUSE] key to start.
Page 228: Print Tone Fine Adjustment (Thermal Transfer/Thermal Direct Print)
5. SYSTEM MODE EO18-33012A 5.5 PRINTER PARAMETER FINE ADJUSTMENT NOTES: 1. The X Axis fine adjustment is performed to fine adjust the print position in horizontal direction (left or right). Adjust the X axis within the effective print range. After the value reaches the coordinate 0, the value remains unchanged even if the subsequent fine adjustment is performed in the negative direction.
Page 229: Ribbon Motor Voltage Fine Adjustment (Feed/Take-Up Motor)
5. SYSTEM MODE EO18-33012A 5.5 PRINTER PARAMETER FINE ADJUSTMENT 5.5.6 Ribbon Motor Voltage Fine Adjustment (Feed/Take-up Motor) With this parameter you can fine adjust the Ribbon Motor Voltage (Torque). When “<3>ADJUST SET” appears, press the [PAUSE] key and the [FEED] key 6 times to enter the Ribbon Motor Voltage Fine Adjustment (Take-up Motor) menu.
Page 230: Threshold Manual Fine Adjustment (Black Mark/Feed Gap Sensor)
5. SYSTEM MODE EO18-33012A 5.5 PRINTER PARAMETER FINE ADJUSTMENT 5.5.7 Threshold Manual Fine Adjustment (Black Mark/Feed Gap Sensor) With this parameter you can fine adjust the Threshold of the Black Mark and Feed Gap Sensors. When “<3>ADJUST SET” appears, press the [PAUSE] key and the [FEED] key 8 times to enter the Threshold Manual Fine Adjustment (Black Mark Sensor) menu.
Page 231: Test Print
5. SYSTEM MODE EO18-33012A 5.6 TEST PRINT 5.6 TEST PRINT Outline of Test Print In the Test Print mode, you can print the test pattern and set its conditions. This is useful to check the print quality of new media or ribbon. The Test Print menu contains the following: [RESTART] [PAUSE]...
Page 232 5. SYSTEM MODE EO18-33012A 5.6 TEST PRINT While pressing the [FEED] and [PAUSE] keys at the same time, turn on the printer. Hold both keys until the “<1>DIAG. Vx.x” Message appears. Press the [FEED] key 3 times. The Test Print is ready to be performed. NOTES: When pressing the [FEED] and [RESTART] keys at the same time in the Test Print menu, the message returns to “<4>TEST PRINT”.
Page 233: Specifying The Print Condition For The Test Print
5. SYSTEM MODE EO18-33012A 5.6 TEST PRINT 5.6.1 Specifying the Print Condition for the Test Print The print conditions for the Test Print should be specified before printing. When “<4>TEST PRINT” appears, press the [PAUSE] key. Issue Count Setting To enter the Issue Count Setting menu, press the [PAUSE] key. [RESTART] [FEED] After selecting the issue count, press the [PAUSE] key to go to Print Speed Setting.
Page 234 5. SYSTEM MODE EO18-33012A 5.6 TEST PRINT Sensor Type Selection Select the sensor type among “TRANS” (Feed Gap Sensor), “REFLECT” (Black Mark Sensor) and “NONE”. None [RESTART] Black Mark Sensor [FEED] Feed Gap Sensor After selecting the sensor type, press the [PAUSE] key to go to Printing Mode Selection. NOTE: Select the sensor type which is proper to the media being used.
Page 235 5. SYSTEM MODE EO18-33012A 5.6 TEST PRINT Label Length Setting Select the label length for the test print in a range from 5 mm to 999 mm. [RESTART] [FEED] [FEED] key: Pressing the [FEED] key one time causes a –1 mm change, up to 5 mm. [RESTART] key: Pressing the [RESTART] key one time causes a +1 mm change, up to 999 After selecting the label length, press the [PAUSE] key to go to Paper Feed Selection.
Page 236: Test Print Pattern Selection
5. SYSTEM MODE EO18-33012A 5.6 TEST PRINT 5.6.2 Test Print Pattern Selection When “<4>TEST PRINT” appears after paper feed selection, press the [PAUSE] key. Select a test print pattern from the following options. [RESTART] [FEED] 5.6.3 Slant Line (1 dot) While selecting the Slant Line (1 dot), press the [PAUSE] key to start printing the slant line patterns (1 dot).
Page 237: Slant Line (3 Dots)
5. SYSTEM MODE EO18-33012A 5.6 TEST PRINT 5.6.4 Slant Line (3 dots) While selecting the Slant Line (3 dots), press the [PAUSE] key to start printing the slant line patterns (3 dots). After printing is completed, the display returns to “<4>TEST PRINT”. Pressing the [PAUSE] key causes the display to show “SLANT LINE (3DOT)”...
Page 238: Barcode
5. SYSTEM MODE EO18-33012A 5.6 TEST PRINT 5.6.6 Barcode While selecting the Barcode, press the [PAUSE] key to start printing the bar codes. After printing is completed, the display returns to “<4>TEST PRINT”. Pressing the [PAUSE] key causes the display to shown “BARCODE” again. Then, press the [FEED] key.
Page 239: Factory Test
5. SYSTEM MODE EO18-33012A 5.6 TEST PRINT 5.6.8 Factory Test While selecting the Factory test, press the [PAUSE] key to start printing the factory test pattern. After printing is completed, the display returns to “<4>TEST PRINT”. Pressing the [PAUSE] key causes the display to shown “FACTORY TEST” again. Then, press the [FEED] key.
Page 240: Sensor Adjustment
5. SYSTEM MODE EO18-33012A 5.7 SENSOR ADJUSTMENT 5.7 SENSOR ADJUSTMENT Outline of the Sensor Adjustment In the Sensor Adjustment mode, the status of the sensors and thermistors is displayed. Also you can make a Threshold Setting for the Black Mark, Feed Gap, and Ribbon End Sensors. The Sensor Adjustment menu contains the following: [PAUSE] Sensor Status Display...
Page 241: Sensor Status Display
5. SYSTEM MODE EO18-33012A 5.7 SENSOR ADJUSTMENT NOTES: Perform a sensor threshold setting after changing the media to a different type. An error related to the print position may be caused by the improperly set sensor threshold. In this case please perform a threshold setting in this mode. In case further adjustment is required, refer to Section 5.5 Printer Parameter Fine Adjustment to make the threshold fine adjustment.
Page 242: Black Mark Sensor Adjustment
5. SYSTEM MODE EO18-33012A 5.7 SENSOR ADJUSTMENT 5.7.2 Black Mark Sensor Adjustment The status detected by the Black Mark Sensor 0.0V to 5.0V Follow the Black mark sensor adjustment procedure below. (1) Load a tag stock in the B-SX series printer so that the Black Mark Sensor detects a print area (no black mark).
Page 243: Black Mark Sensor And Feed Gap Sensor Adjustment (No Paper)
5. SYSTEM MODE EO18-33012A 5.7 SENSOR ADJUSTMENT 5.7.4 Black Mark Sensor and Feed Gap Sensor Adjustment (No Paper) Status detected by the Feed Gap Sensor (No paper) Status detected by the Black Mark Sensor (No paper) Follow the Black Mark Sensor (no paper)/Feed Gap Sensor (no paper) adjustment procedure below.
Page 244: Ram Clear
5. SYSTEM MODE EO18-33012A 5.8 RAM CLEAR 5.8 RAM CLEAR Outline of RAM Clear In the RAM Clear mode, clearing the Maintenance Counter and initializing the Parameters are possible. After replacing the print head, ribbon motor, or platen, perform a maintenance clear. The RAM Clear menu contains the following: [PAUSE] No RAM Clear...
Page 245: No Ram Clear
5. SYSTEM MODE EO18-33012A 5.8 RAM CLEAR 5.8.2 No RAM Clear Press the [PAUSE] key. No RAM Clear operation is performed and the display returns to “<6>RAM CLEAR”. Pressing the [PAUSE] key again causes the display to return to “NO RAM CLEAR”. 5.8.3 Maintenance Counter Clear Press the [PAUSE] key to perform the Maintenance Counter Clear.
Page 246 5. SYSTEM MODE EO18-33012A 5.8 RAM CLEAR Initial values after clearing the parameters (PARAMETER CLEAR) Item Initial Value Feed length fine adjustment (PC), (KEY) 0 mm Cut (Strip) position fine adjustment (PC), (KEY) 0 mm Back feed length fine adjustment (PC), (KEY) 0 mm Print tone fine adjustment (Thermal transfer), (PC), (KEY) Print tone fine adjustment (Thermal direct), (PC), (KEY)
Page 247: Ip Address Setting
5. SYSTEM MODE EO18-33012A 5.9 IP ADDRESS SETTING 5.9 IP ADDRESS SETTING Outline of the IP Address Setting In the IP Address Setting mode, you can set the IP Address, Gateway Address, Subnet Mask, DHCP, and DHCP ID which are necessary for a network communication. Since each setting value is different depending on your operating environment.
Page 248 5. SYSTEM MODE EO18-33012A 5.9 IP ADDRESS SETTING (1) Printer IP Address, Gateway IP Address, and Subnet Mask Settings After selecting the menu set the IP address using the following procedure. Set the first 3 digit value with the [FEED] or [RESTART] key. Press the [PAUSE] key to move the cursor to the next 3 digit value.
Page 249: Dhcp Setting
5. SYSTEM MODE EO18-33012A 5.9 IP ADDRESS SETTING (3) DHCP and DHCP ID Settings To set the DHCP and the DHCP ID, follow the procedure below. [PAUSE] DHCP setting Select “DHCP ON” or “DHCP OFF” with the [FEED] or [RESTART] key. Select ON or OFF with the [FEED] or [RESTART] key.
Page 250: Basic Setting
5. SYSTEM MODE EO18-33012A 5.10 BASIC SETTING 5.10 BASIC SETTING Outline of Basic Setting Setting the BASIC specification and Trace specification to be enabled/disabled, and displaying the program file, data file, and area file are available in this mode. The Basic Setting menu contains the following. [PAUSE] BASIC Specification Selection Mode [RESTART]...
Page 251: Basic File Browser
5. SYSTEM MODE EO18-33012A 5.10 BASIC SETTING 5.10.2 Basic File Browser Data files in the program file and basic file area are displayed. When “<8>BASIC” appears, press the [PAUSE] key, then [RESTART] key. [PAUSE] Program file is displayed. [RESTART] Data file is displayed. [RESTART] Data files in the BASIC file area are displayed each time the [RESTART] key is pressed.
Page 252: Download Mode
5. SYSTEM MODE EO18-33012A 5.11 DOWN LOAD MODE 5.11 DOWNLOAD MODE In this mode, the printer enables downloading. Power off. While pressing the [FEED], [PAUSE], and [RESTART] keys at the same time, turn on the printer. [RESTART] Select “DOWNLOAD MODE” or “DOWNLOAD MODE2”...
Page 253: On Line Mode
Remove the jammed media. Then (Only when the cutter press the [RESTART] key. If this does module is installed on not solve the problem, turn off the the printer.) printer, and call a TOSHIBA TEC authorised service representative. 6- 1...
Page 254 The Print Head has overheated. Turn off the printer, and allow it to cool down (about 3 minutes). If this does not solve the problem, call a TOSHIBA TEC authorised service representative. HEAD ERROR There is a problem with the Print Head.
Page 255 6. ON LINE MODE EO18-33012A 6. ON LINE MODE n LCD message and LED indication Symbols in the message 1: m: The LED is illuminated. ¤: The LED is flashing. l: The LED is unlit. 2: ****: the number of unprinted media. Up to 9999 (in pieces) 3: %%%%%%%: ATA Card’s remaining memory 0 to 9999999 (in K bytes) 4: ###: Flash memory card remaining memory for PC save area: 0 to 895 (in K bytes) 5: &&&&: Remaining flash memory capacity for storing writable characters 0 to 3147 (in K bytes)
Page 256 6. ON LINE MODE EO18-33012A 6. ON LINE MODE NOTES: 1. If a command error is found in the command received, 16 bytes of the command error, starting from the command code, will be displayed. (However, [LF] and [NUL] will not be displayed.) Example 1 [ESC] T20 G30 [LF] [NUL]...
Page 257 6. ON LINE MODE EO18-33012A 6. ON LINE MODE Reset Operation, Parameter Setting, Printer Parameter Fine Adjustment and Dump Mode ON LINE B-SX4T Vx.x [PAUSE] key PAUSE B-SX4T Vx.x Press and hold the [RESTART] key for 3 seconds or longer. <1>RESET Reset Operation [RESTART] key...
Page 258: Threshold Setting
6. ON LINE MODE EO18-33012A 6.1 THRESHOLD SETTING 6.1 THRESHOLD SETTING To maintain a constant print position the printer uses the Transmissive Sensor to detect the gap between labels by measuring the amount of light passing through the media. When the media is pre- printed, the darker (or more dense) inks can interfere with this process causing paper jam errors.
Page 259: Reset
6. ON LINE MODE EO18-33012A 6.2 RESET 6.2 RESET Reset operation clears the print data sent to the printer from the computer, and returns the printer to an idle condition. The printer is turned on, standing by, or printing. ON LINE B-SX4T Vx.x To stop printing, or clear the data sent from the computer, press the [PAUSE] key.
Page 260: Dump Mode
6. ON LINE MODE EO18-33012A 6.3 DUMP MODE 6.3 DUMP MODE In Dump mode, any characters sent from the host computer will be printed. Received characters are expressed in hexadecimal values. This allows the user to verify programming commands and debug the program.
Page 261 6. ON LINE MODE EO18-33012A 6.3 DUMP MODE (11) Reset the printer by turning the power off and on. The display shows “ON LINE”. ON LINE NOTE: When the [PAUSE] key is pressed during printing, the number of unprinted media is displayed. The data in the receive buffer is printed as follows: 00 00 00 0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00...
Page 262: Program Download
Download Program for B-SX WR. FD-SX-DL-SETUP 1st November 2002 7FM00289xxx V001.000 Copyright 2002 TOSHIBA TEC CORPORATION All Rights Reserved 7.2.1 System Requirements System IBM Compatible PC running Windows 95® or Windows 98 Installed memory of 16MB minimum (32MB recommended) Available Hard Disk space of 10MB or more NOTE: Windows 3.1®...
Page 263: Setup
1st November 2002 7FM00227000:AD00 V001.000 1st November 2002 Copyright© 2002 V001.000 TOSHIBA TEC CORPORATION Copyright© 2002 All Rights Reserved TOSHIBA TEC CORPORATION All Rights Reserved The following paragraphs give the download procedure that the firmware (Boot program, Application program and Character generator) is copied onto the PC hard disk before being transferred to the printer.
Page 264 Turn on the PC power and start up Windows. Click on the START button to access the program menu. Highlight “TOSHIBA TEC”, ”B-SX” and “Dwnld”, and click on “B-SX Downloader” to start up the download program. The main menu screen will appear as shown below.
Page 265 7. PROGRAM DOWN LOAD EO18-33012A 7.3 FIRMWARE DOWNLOAD On the main menu screen, perform Default Device setting and Default Path setting in the following procedure. 1) Click on “Setting” on the upper left corner of the main menu screen. 2) Click on “Open” to show the sub menu screen as shown below. Search button Default drive selection OK button...
Page 266 7. PROGRAM DOWN LOAD EO18-33012A 7.3 FIRMWARE DOWNLOAD 5) Select a device to be required as the default device, and then click the OK button. The default device setting is completed. This setting will be effective next time you start up Windows.
Page 267 7. PROGRAM DOWN LOAD EO18-33012A 7.3 FIRMWARE DOWNLOAD The following message screen appears. Click on the Yes button to start the program download. If canceling the download, click on the No button. NOTE: While downloading, the following message will appear on the LCD display, respectively. Data in the Flash ROM is being erased.: “ERASING…”...
Page 268: Periodic Maintenance Procedure
(1) The entire inside of the printer should be cleaned. (2) Wipe the platen, capstan roller, and pinch roller with a cloth moistened with alcohol. (3) Clean the print head elements with the TOSHIBA TEC-approved print head cleaner. Capstan Roller...
Page 269 8. PERIODIC MAINTENANCE PROCEDURE EO18-33012A 8. PERIODIC MAINTENANCE PROCEDURE (5) When using the cutter unit, clean the cutter blade and the media path. WARNING! When cleaning the cutter, be careful not to be injured by the cutter blade. 1) Remove the cutter cover and the media guide cover. B-8204-QM B-4205-QM Media Guide Cover...
Page 270 50 km NOTES: 1. The above values of the cutter life are obtained on condition that the periodically maintained cutter is used with TOSHIBA TEC-approved supplies by the proper method described in the manuals. 2. The above values differ depending on the thickness and substances of the media to be used.
Page 271 EO18-33012A 8. PERIODIC MAINTENANCE PROCEDURE 10. Conduct the following tests and make sure that there is no problem. (1) Print test with TOSHIBA TEC-approved media and ribbon. (Print tone, print head position, etc.) (2) Paper skew When the Strip Module is used;...
Page 272: Troubleshooting
3. Failure of the MAIN PC board Replace the MAIN PC board. Blurred print 1. Poor media quality. Use only TOSHIBA TEC-approved media. 2. Dust is on the media. Clean the print head and remove any dust from the media.
Page 273 EO18-33012A 9. TROUBLESHOOTING Problems Cause Solution Ribbon wrinkle 1. Poor ribbon quality. Use only TOSHIBA TEC-approved ribbon. 2. Ribbon is not rewound or fed Replace the ribbon rewind motor or smoothly. ribbon feed motor. Media feed failure 1. Media is not set properly.
Page 274: Major Unit Replacement
10. MAJOR UNIT REPLACEMENT EO18-33012A 10.1 POWER SUPPLY UNIT 10. MAJOR UNIT REPLACEMENT WARNING! Turn the power off and disconnect the power cord before replacing the main parts. NOTE: Be sure to disconnect all cables of the printer from the PC and the option devices. Never remove the screws fixing the printer block.
Page 275 10. MAJOR UNIT REPLACEMENT EO18-33012A 10.1 POWER SUPPLY UNIT Disconnect the power harness from the power supply unit. Replace the power supply unit with a new one, then reassemble in the reverse order of removal. Power Supply Unit Power Harness 10- 2...
Page 276: Main Pc Board
10. MAJOR UNIT REPLACEMENT EO18-33012A 10.2 MAIN PC BOARD 10.2 MAIN PC BOARD 1) Remove the side panel (L). (Refer to Section 3.2.) 2) For the B-SX5T series, remove the expansion I/O board. (Refer to Section 4.) 3) Disconnect all the cables from the MAIN PC board. NOTE: The cables are connected to the following connectors as standard (without option).
Page 277 10. MAJOR UNIT REPLACEMENT EO18-33012A 10.2 MAIN PC BOARD Remove the four SMW-3x6 screws to detach the Main PC board from the printer. SMW-3x6 Screw Main PC Board Replace the Main PC board with a new one, then reassemble in the reverse order of removal. Main PC Board 10- 4...
Page 278: Panel Pc Board And Lcd Unit
10. MAJOR UNIT REPLACEMENT EO18-33012A 10.3 PANEL PC BOARD AND LCD UNIT 10.3 PANEL PC BOARD AND LCD UNIT 10.3.1 LCD 1) Remove the side panel (L). (Refer to Section 3.2.) 2) Remove the operation panel ass’y. (Refer to Section 3.4.) 3) Remove the two LCD harnesses, the four TT-2x6 screws, and the two TT-3x8 screws from the LCD.
Page 279: Panel Pc Board
10. MAJOR UNIT REPLACEMENT EO18-33012A 10.3 PANEL PC BOARD AND LCD UNIT 10.3.2 Panel PC Board 1) Remove the side panel (L). (Refer to Section 3.2.) 2) Remove the operation panel ass’y. (Refer to Section 3.4.) 3) Remove the two LCD harnesses and the six TT-3x8 screws from the LCD. TT-3x8 Screw LCD Harness Panel PC Board...
Page 280: Stepping Motor
10. MAJOR UNIT REPLACEMENT EO18-33012A 10.4 STEPPING MOTOR 10.4 STEPPING MOTOR Remove the side panel (L). (Refer to Section 3.2.) Disconnect the stepping motor harness from CN16 on the Main PC board. Remove the stepping motor harness from the cable clamp and the bush. CN16 Main PC Board Cable Clamp...
Page 281 10. MAJOR UNIT REPLACEMENT EO18-33012A 10.4 STEPPING MOTOR Remove the four SMW-4x8 screws to detach the stepping motor from the motor bracket. SMW-4x8 Screw Motor Bracket SMW-4x8 Screw Stepping Motor Replace the stepping motor with a new one, then reassemble in the reverse order of removal. At this time, take care of the following points.
Page 282: Ribbon Motors (Take-Up, Feed)
10. MAJOR UNIT REPLACEMENT EO18-33012A 10.5 RIBBON MOTORS (TAKE-UP, FEED) 10.5 RIBBON MOTORS (TAKE-UP, FEED) 10.5.1 Ribbon Motor (Take-up) 1) Remove the side panel (L). (Refer to Section 3.2.) 2) Remove the ribbon motor (take-up) harness from CN13 on the Main PC board and the cable clamp.
Page 283 10. MAJOR UNIT REPLACEMENT EO18-33012A 10.5 RIBBON MOTORS (TAKE-UP, FEED) 4) Replace the ribbon motor (take-up) with a new one, then reassemble in the reverse order of removal. At this time, take care of the following points. Tighten the two SMW -3x6 screws with 58.8 to 88.2N cm torque. SMW-3x6 Screw Ribbon Motor (Take-up) Fit the positioning tabs of the ribbon motor (take-up) into the positioning holes of the ribbon...
Page 284: Ribbon Motor (Feed)
10. MAJOR UNIT REPLACEMENT EO18-33012A 10.5 RIBBON MOTORS (TAKE-UP, FEED) 10.5.2 Ribbon Motor (Feed) 1) Remove the side panel (L). (Refer to Section 3.2.) 2) Remove the ribbon motor (feed) harness from CN12 on the Main PC board and the cable clamp.
Page 285 10. MAJOR UNIT REPLACEMENT EO18-33012A 10.5 RIBBON MOTORS (TAKE-UP, FEED) 4) Replace the ribbon motor (feed) with a new one, then reassemble in the reverse order of removal. At this time, take care of the following points. Tighten the two SMW -3x6 screws with 58.8 to 88.2N cm torque. SMW-3x6 Screw Ribbon Motor (Feed) Fit the positioning tabs of the ribbon motor (feed) into the positioning holes of the ribbon...
Page 286: Ribbon Motor Sensors (Take-Up, Feed)
10. MAJOR UNIT REPLACEMENT EO18-33012A 10.6 RIBBON MOTOR SENSORS (TAKE-UP, FEED) 10.6 RIBBON MOTOR SENSORS (TAKE-UP, FEED) 10.6.1 Ribbon Motor Sensor (Take-up) 1) Remove the side panel (L). (Refer to Section 3.2.) 2) Disconnect the sensor harness from the ribbon motor sensor ass’y (take-up). NOTE: The other end of the sensor harness is connected to CN51 on the Main PC board.
Page 287 10. MAJOR UNIT REPLACEMENT EO18-33012A 10.6 RIBBON MOTOR SENSORS (TAKE-UP, FEED) 5) Replace the ribbon motor sensor (take-up) with a new one, then reassemble in the reverse order of removal. At this time, take care of the following points. Attach the ribbon motor sensor (take-up) to the ribbon sensor plate (take-up) in the correct direction.
Page 288: Ribbon Motor Sensor (Feed)
10. MAJOR UNIT REPLACEMENT EO18-33012A 10.6 RIBBON MOTOR SENSORS (TAKE-UP, FEED) 10.6.2 Ribbon Motor Sensor (Feed) 1) Remove the side panel (L). (Refer to Section 3.2.) 2) Disconnect the sensor harness from the ribbon motor sensor ass’y (feed). NOTE: The other end of the sensor harness is connected to CN51 on the Main PC board. 3) Remove the SMW -3x6 screw to detach the ribbon motor sensor ass’y (feed).
Page 289 10. MAJOR UNIT REPLACEMENT EO18-33012A 10.6 RIBBON MOTOR SENSORS (TAKE-UP, FEED) 5) Replace the ribbon motor sensor (feed) with a new one, then reassemble in the reverse order of removal. At this time, take care of the following points. Attach the ribbon motor sensor (feed) to the ribbon sensor plate (feed) in the correct direction.
Page 290: Print Head
10. MAJOR UNIT REPLACEMENT EO18-33012A 10.7 PRINT HEAD 10.7 PRINT HEAD WARNING! Never perform the replacement just after printing. Doing so may cause you to be injured by the print head being hot. CAUTION! 1. Never touch the element when handling the print head. 2.
Page 291 10. MAJOR UNIT REPLACEMENT EO18-33012A 10.7 PRINT HEAD Remove the two SMW-3x8 screws to detach the print head ass’y from the head bracket. SMW-3x8 Screw Head Bracket Print Head Ass’y SMW-3x8 Screw Open the printer block. (Refer to Section 3.3.) NOTE: At this time, be sure to support the bottom of the print head so as not to drop onto the platen.
Page 292 10. MAJOR UNIT REPLACEMENT EO18-33012A 10.7 PRINT HEAD Replace the print head ass’y with a new one, then reassemble in the reverse order of removal. NOTE: Fit the positioning pins of the head bracket into the positioning holes of the print head ass’y, which doesn’t require the position adjustment.
Page 293: Platen
10. MAJOR UNIT REPLACEMENT EO18-33012A 10.8 PLATEN 10.8 PLATEN Open the top cover. (Refer to Section 3.1.) Open the printer block. (Refer to Section 3.3.) Push the hook through the rectangle hole with a fine tool to remove the platen holder cover. Hook Platen Holder Cover Push...
Page 294 10. MAJOR UNIT REPLACEMENT EO18-33012A 10.8 PLATEN Replace the platen with a new one, then reassemble in the reverse order of removal. NOTES: Apply FLOIL to the platen pulley before installing the platen. Pulley Platen When installing the platen, first fully insert the pulley into the printer. Also make sure that the platen holder cover is fixed with the hook.
Page 295: Feed Roller
10. MAJOR UNIT REPLACEMENT EO18-33012A 10.9 FEED ROLLER 10.9 FEED ROLLER Open the top cover. (Refer to Section 3.1.) Open the printer block. (Refer to Section 3.3.) Make sure that the media guide is closed. (In this condition, you can easily remove the feed roller holder cover on the left side of the feed roller.) Media Guide Push the hooks through the rectangle holes with a fine tool to open the feed roller holder covers.
Page 296 10. MAJOR UNIT REPLACEMENT EO18-33012A 10.9 FEED ROLLER NOTE: If the left feed roller holder cover is hard to open, remove the side panel (L) and open the feed roller holder cover from the opposite side of the printer as shown in the pictures below.
Page 297: Pinch Roller Ass'y
10. MAJOR UNIT REPLACEMENT EO18-33012A 10.10 PINCH ROLLER ASS’Y 10.10 PINCH ROLLER ASS’Y Open the top cover. (Refer to Section 3.1.) Open the printer block. (Refer to Section 3.3.) Remove the two SMW-3x6 screws to remove the pinch roller side plate. SMW-3x6 Screw Pinch Roller Side Plate Detach the pinch roller ass’y from the pinch roller block.
Page 298 10. MAJOR UNIT REPLACEMENT EO18-33012A 10.10 PINCH ROLLER ASS’Y Replace the pinch roller ass’y with a new one, then reassemble in the reverse order of removal. At this time, take care of the following points. Tighten the two SMW-3x6 screws with 58.8 to 88.2N cm torque. When reassembling the pinch roller ass’y, make sure that the cam is located as the picture below shows.
Page 299: Media Sensors (Upper, Lower)
10. MAJOR UNIT REPLACEMENT EO18-33012A 10.11 MEDIA SENSORS (UPPER, LOWER) 10.11 MEDIA SENSORS (UPPER, LOWER) NOTE: The media sensor ass’y is composed of the media sensor (upper) and the media sensor (lower). The media sensor (upper) contains the thermistor and the feed gap sensor (photo transistor).
Page 300 10. MAJOR UNIT REPLACEMENT EO18-33012A 10.11 MEDIA SENSORS (UPPER, LOWER) 7) Disconnect the black harness from the media sensor (upper) and the white harness from the media sensor (lower), respectively. NOTE: The other end of the sensor harness is connected to CN51 on the Main PC board. Media Sensor (Upper) Sensor Harness Media Sensor (Lower)
Page 301: Replacing The Media Sensor (Upper)
10. MAJOR UNIT REPLACEMENT EO18-33012A 10.11 MEDIA SENSORS (UPPER, LOWER) 10.11.2 Replacing the Media Sensor (Upper) 1) Remove the sensor cover (upper) from the sensor holder (upper) while unhooking the two hooks. Media Sensor (Upper) Sensor Cover (Upper) Sensor Holder (Upper) Hook Hook 2) Detach the media sensor (upper) from the sensor holder (upper).
Page 302: Replacing The Media Sensor (Lower)
10. MAJOR UNIT REPLACEMENT EO18-33012A 10.11 MEDIA SENSORS (UPPER, LOWER) 10.11.3 Replacing the Media Sensor (Lower) 1) Remove the sensor cover (lower) from the sensor holder (lower) while unhooking the two hooks. Media Sensor (Lower) Sensor Holder (Lower) Sensor Cover (Lower) Hook Hook 2) Detach the media sensor (lower) from the sensor holder (lower).
Page 303: Reassembling The Media Sensor Ass'y
10. MAJOR UNIT REPLACEMENT EO18-33012A 10.11 MEDIA SENSORS (UPPER, LOWER) 10.11.4 Reassembling the Media Sensor Ass’y After replacing the media sensors, reassemble the media sensor ass’y into the printer in the following procedure. 1) Attach the sensor guide to the media sensor ass’y so that the tabs slide along the rails. Sensor Guide Media Sensor Ass’y Rail...
Page 304 10. MAJOR UNIT REPLACEMENT EO18-33012A 10.11 MEDIA SENSORS (UPPER, LOWER) 3) Attach the sensor guide to the printer so that the hook fits onto the frame. Attach the media sensor ass’y. Also attach the sensor shaft to the printer so that it passes through the two shaft holders. Media Sensor Ass’y Sensor Guide (Hook)
Page 305: Head Up Sensor
10. MAJOR UNIT REPLACEMENT EO18-33012A 10.12 HEAD UP SENSOR 10.12 HEAD UP SENSOR Remove the side panel (L). (Refer to Section 3.2.) Remove the operation panel. (Refer to Section 3.4.) Disconnect the sensor harness from the head up sensor ass’y. Head Up Sensor Ass’y Sensor Harness Remove the SMW-3x6 screw to detach the head up sensor ass’y from the printer.
Page 306 10. MAJOR UNIT REPLACEMENT EO18-33012A 10.12 HEAD UP SENSOR Detach the head up sensor from the head up sensor plate in the following steps. NOTE: The head up sensor is attached to the plate with the four hooks. (1) Pull the head up sensor in the direction indicated by the arrow to unhook the two hooks on the connector side.
Page 307: Printer Open Sensor
10. MAJOR UNIT REPLACEMENT EO18-33012A 10.13 PRINTER OPEN SENSOR 10.13 PRINTER OPEN SENSOR Remove the side panel (L). (Refer to Section 3.2.) Disconnect the sensor harness from the printer open sensor ass’y. Remove the SMW-3x6 screw to detach the printer open sensor ass’y from the printer. SMW-3x6 Screw Printer Open Sensor Ass’y Sensor Harness...
Page 308 10. MAJOR UNIT REPLACEMENT EO18-33012A 10.13 PRINTER OPEN SENSOR Replace the printer open sensor with a new one, then reassemble in the reverse order of removal. At this time, take care of the following points. When reassembling, make sure that the printer open sensor was attached to the printer open sensor plate in the correct direction.
Page 309: Ribbon End Sensor
10. MAJOR UNIT REPLACEMENT EO18-33012A 10.14 RIBBON END SENSOR 10.14 RIBBON END SENSOR Open the top cover. (Refer to Section 3.1.) Open the printer block. (Refer to Section 3.3.) Remove the SMW-3x6 screw to detach the ribbon end sensor ass’y from the printer. SMW-3x6 Screw Ribbon End Sensor Ass’y Disconnect the sensor harness from the ribbon end sensor ass’y, and then detach the ribbon end...
Page 310 10. MAJOR UNIT REPLACEMENT EO18-33012A 10.14 RIBBON END SENSOR Remove the SMW-3x6 screw to detach the ribbon end sensor and the ribbon end sensor cover from the ribbon end sensor plate. Ribbon End Sensor Ribbon End Sensor Cover Ribbon End Sensor Plate SMW-3x6 Screw Replace the ribbon end sensor with a new one, then reassemble in the reverse order of removal.
Page 311: Fan Motor
10. MAJOR UNIT REPLACEMENT EO18-33012A 10.15 FAN MOTOR 10.15 FAN MOTOR Remove the side panel (L). (Refer to Section 3.2.) Remove the two B-4x35 screws from the side panel (L). Side Panel (L) B-4x35 Screw Remove the fan motor, fan spacer, and fan base/fan cover from the side panel (L). Fan Spacer Side Panel (L) Fan Motor...
Page 314 PRINTED IN JAPAN EO18-33012A...
Page 316 PRINTED IN JAPAN EO0-33013A...

This manual is also suitable for:

Sx5t series

TEC SX4T - B B/W Direct Thermal User Manual

Table of Contents

1 Product Overview

2 Printer Setup

3 On Line Mode

4 Maintenance

5 Troubleshooting

Appendix 1 Specifications

Appendix 2 Messages and Leds

Appendix 3 Interface

Appendix 4 Print Samples

Glossaries

Index

Table of Contents

1 Product Overview

2 Printer Setup

3 On Line Mode

4 Maintenance

5 Troubleshooting

Appendix 1 Specifications

Appendix 2 Messages and Leds

Appendix 3 Interface

Appendix 4 Print Samples

Tec Thermal Printer B-Sx4T/Sx5T Series

1 Outline

2 Supply Specifications

3 Optional Kit

Table of Contents

1 Unpacking

2 Printer Installation

3 Note for Optional Equipment Installation

4 Installation Procedure for Optional Equipment

5 System Mode

6 On Line Mode

7 Program Download

8 Periodic Maintenance Procedure

9 Troubleshooting

10 Major Unit Replacement

Quick Links

Chapters

Troubleshooting

Related Manuals for TEC SX4T - TEC B B/W Direct Thermal

Summary of Contents for TEC SX4T - TEC B B/W Direct Thermal