TEC B-SX4T-QQ Owner's Manual

TEC B-SX4T-QQ Owner's Manual

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TEC Thermal Printer
B-SX4T-QQ/QP
Owner's Manual
Mode d'emploi
Bedienungsanleitung
Manual de instrucciones
Gebruikershandleiding
Manuale Utente
Manual do Utilizador

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Summary of Contents for TEC B-SX4T-QQ

  • Page 1 TEC Thermal Printer B-SX4T-QQ/QP Owner’s Manual Mode d’emploi Bedienungsanleitung Manual de instrucciones Gebruikershandleiding Manuale Utente Manual do Utilizador...
  • Page 2 Centronics is a registered trademark of Centronics Data Computer Corp. Microsoft is a registered trademark of Microsoft Corporation. Windows is a trademark of Microsoft Corporation. ® As an ENERGY STAR Partner, TOSHIBA TEC has determined that this ® product meets the ENERGY STAR guidelines for energy efficiency. ®...
  • Page 3 TEC Thermal Printer B-SX4T-QQ/QP Owner's Manual...
  • Page 4 Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified using the procedures described in this manual, turn off the power, unplug the machine, then contact your authorised TOSHIBA TEC representative for assistance. 0HDQLQJVRI(DFK6\PERO This symbol indicates warning items (including cautions).
  • Page 5 Request Regarding Maintenance Utilize our maintenance services. After purchasing the machine, contact your authorised TOSHIBA TEC representative for assistance once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy seasons.
  • Page 6: Table Of Contents

    ENGLISH VERSION EO1-33034 TABLE OF CONTENTS Page PRODUCT OVERVIEW ......................E1-1 Introduction ........................E1-1 Features......................... E1-1 Unpacking ........................E1-1 Accessories ........................E1-2 Appearance ........................E1-3 1.5.1 Dimensions ........................ E1-3 1.5.2 Front View........................E1-3 1.5.3 Rear View ........................E1-3 1.5.4 Operation Panel ......................E1-4 1.5.5 Interior........................
  • Page 7 CAUTION! 1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC. 2. The contents of this manual may be changed without notification.
  • Page 8: Product Overview

    ENGLISH VERSION EO1-33034 1.1 Introduction 1. PRODUCT OVERVIEW Thank you for choosing the TEC B-SX4T series thermal printer. This 1.1 Introduction Owner’s Manual contains from general set-up through how to confirm the printer operation using a test print, and should be read carefully to help gain maximum performance and life from your printer.
  • Page 9: Accessories

    1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33034 1.4 Accessories When unpacking the printer, please make sure all the following Accessories accessories are supplied with the printer. US Power Cord (1 pc.) EU Power Cord (1 pc.) (P/No. FBCB0030203) (P/No.EKA-0030001) QQ model only QP model only Fan Filter (1 pc.) CD-ROM (1 pc.)
  • Page 10: Appearance

    1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33034 1.5 Appearance The names of the parts or units introduced in this section are used in the 1.5 Appearance following chapters. 1.5.1 Dimensions 291 (11.5) 460 (18.1) (12.1) Dimensions in mm (inches) 1.5.2 Front View Top Cover LCD Message Display Operation Panel...
  • Page 11: Operation Panel

    1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33034 1.5 Appearance LCD Message Display 1.5.4 Operation Panel POWER LED (Green) ON LINE LED (Green) ERROR LED (Red) [FEED] key [PAUSE] key [RESTART] key Please see Section 3.1 for further information about the Operation Panel. Locking Ring 1.5.5 Interior Ribbon Stopper...
  • Page 12: Printer Setup

    • For best results, and longer printer life, use only TOSHIBA TEC recommended media and ribbons. • Store the media and ribbons in accordance with their specifications.
  • Page 13: Procedure Before Operation

    2. PRINTER SETUP ENGLISH VERSION EO1-33034 2.2 Procedure before Operation 2.2 Procedure before This section describes the outline of the printer setup. Operation Unpack the accessories and printer from the box. Refer to Safety Precautions in this manual and set up the printer at a proper location.
  • Page 14: Connecting The Cables To Your Printer

    2. PRINTER SETUP ENGLISH VERSION EO1-33034 2.4 Connecting the Cables to Your Printer The following paragraphs outline how to connect the cables from the 2.4 Connecting the printer to your host computer, and will also show how to make cable Cables to Your connections to other devices.
  • Page 15: Connecting The Power Cord

    2. PRINTER SETUP ENGLISH VERSION EO1-33034 2.5 Connecting the Power Cord 2.5 Connecting the 1. Make sure that the printer Power Switch is in the OFF ( ) position. Power Cord CAUTION! 1. Make sure that the printer Power Switch is turned to the OFF position ( before connecting the Power Cord to prevent...
  • Page 16: Turning The Printer On/Off

    2. PRINTER SETUP ENGLISH VERSION EO1-33034 2.6 Turning the Printer ON/OFF When the printer is connected to your host computer it is good practice to 2.6 Turning the Printer turn the printer ON before turning on your host computer and turn OFF ON/OFF your host computer before turning off the printer.
  • Page 17: Loading The Media

    : Labels Position : Tags However, proper position may differ depending on media. For details, refer to TOSHIBA TEC authorised service representative. 3. Do not turn the Locking Ring counter-clockwise too far or it may come off the Supply Holder.
  • Page 18 2. PRINTER SETUP ENGLISH VERSION EO1-33034 2.7 Loading the Media Put the media on the Supply Shaft. 2.7 Loading the Media Pass the media around the Damper, then pull the media towards the (Cont.) front of the printer. Align the projection of the Supply Holder with the groove of the NOTE: Supply Shaft, and push the Supply Holder against the media until the Do not over-tighten the Locking...
  • Page 19 2. PRINTER SETUP ENGLISH VERSION EO1-33034 2.7 Loading the Media 10. Lower the Print Head Block until it stops. 2.7 Loading the Media 11. After loading the media, it may be necessary to set the Media (Cont.) Sensors used to detect the print start position for label or tag printing.
  • Page 20 2. PRINTER SETUP ENGLISH VERSION EO1-33034 2.7 Loading the Media 12. There are four issue modes available on this printer. How to set the 2.7 Loading the Media media for each mode is provided below. (Cont.) Batch mode In the batch mode, the media is continuously printed and fed until the number of labels/tags specified in the issue command have been printed.
  • Page 21 2. PRINTER SETUP ENGLISH VERSION EO1-33034 2.7 Loading the Media Build-in rewinder mode 2.7 Loading the Media (Cont.) The Rewinder Assembly of the Strip Module can be used in batch mode to take up the printed media as a Built-in Rewinder. NOTE: (1) Remove the two Black Screws to detach the Front Plate.
  • Page 22: Loading The Ribbon

    20 mm (3 or 6 Print speed Ribbon loss/Ribbon saving 3”/sec. Approx. 6 mm ips) or 30 mm (10 ips). For further information on this function, please 6”/sec. Approx. 10 mm ask a TOSHIBA TEC authorised service representative. 10”/sec. Approx. 20 mm E2-11...
  • Page 23: Inserting The Optional Pcmcia Cards

    EF-4M-TB Reading a read-only-type flash Maxell EF-4M-TB Read/Write Centennial memory is possible if it has been FL04M-15-11119-03 Technologies INC. used on the TOSHIBA TEC INTEL IMC004FLSA printer, such as B-472 and B-572. Simple STI-FL/4A Flash Memory TECNOLOGY Card (4 MB)
  • Page 24: Test Print

    2. PRINTER SETUP ENGLISH VERSION EO1-33034 2.10 Test Print A print test should be performed to check that the printer is operating 2.10 Test Print correctly. The following paragraphs guide you through the diagnostic procedure for test label printing. Please follow the step-by-step procedures exactly for best results.
  • Page 25 2. PRINTER SETUP ENGLISH VERSION EO1-33034 2.10 Test Print Press the [PAUSE] key and the issue mode setting display will 2.10 Test Print (Cont.) appear. Select the issue mode with the [FEED] or [RESTART] key. !7(6735,17 7<3(>6@12&87 10. Press the [PAUSE] key and the media size setting display will appear.
  • Page 26 2. PRINTER SETUP ENGLISH VERSION EO1-33034 2.10 Test Print 19. When you have finished performing the test print operation, turn the 2.10 Test Print (Cont.) printer’s power OFF then back to ON and check that the LCD Message Display shows ON LINE and that the ON LINE and POWER LED lights are illuminated.
  • Page 27 2. PRINTER SETUP ENGLISH VERSION EO1-33034 2.10 Test Print Sample of the bar code test print label 2.10 Test Print (Cont.) Sample of the factory test label E2-16...
  • Page 28: On Line Mode

    3. ON LINE MODE ENGLISH VERSION EO1-33034 3.1 Operation Panel 3. ON LINE MODE This chapter describes usage of the keys on the Operation Panel in On Line mode. When the printer is in On Line mode and connected to a host computer, the normal operation of printing images on labels or tags can be accomplished.
  • Page 29: Operation

    3. ON LINE MODE ENGLISH VERSION EO1-33034 3.2 Operation When the printer is turned on, the “ON LINE” message appears on the 3.2 Operation LCD Message Display. It is shown during standby or normal printing. 1. The printer is turned on, standing by, or printing. 21/,1( %6;79$ 2.
  • Page 30: Dump Mode

    In Dump mode, any characters sent from the host computer will be 3.4 Dump Mode printed. Received characters are expressed in hexadecimal values. This allows the user to verify programming commands and debug the program. For details, please refer to your nearest TOSHIBA TEC service representative. E3- 3...
  • Page 31: Maintenance

    NOTE: from the internal part of the printer. Please purchase the Print Head 8. Wipe the Feed Gap Sensor and Black Mark Sensor with a dry soft Cleaner (P/No. 24089500013) cloth. from your authorised TOSHIBA TEC service representative. E4- 1...
  • Page 32: Covers And Panels

    4. MAINTENANCE ENGLISH VERSION EO1-33034 4.1 Cleaning Wipe the covers and panels with a dry soft cloth or a cloth slightly 4.1.2 Covers and Panels moistened with mild detergent solution. CAUTION! 1. DO NOT POUR WATER directly onto the printer. 2.
  • Page 33: Care/Handling Of The Media And Ribbon

    4. MAINTENANCE ENGLISH VERSION EO1-33034 4.2 Care/Handling of the Media and Ribbon • Do not store the media or ribbon for longer than the manufacturer’s 4.2 Care/Handling of the recommended shelf life. Media and Ribbon • Store media rolls on the flat end. Do not store them on the curved sides as this might flatten that side causing erratic media advance and CAUTION! poor print quality.
  • Page 34: Troubleshooting

    WARNING! If a problem cannot be solved by taking the actions described in this chapter, do not attempt to repair the printer. Turn off and unplug the printer, then contact an authorised TOSHIBA TEC service representative for assistance. 5.1 Error Messages NOTES: •...
  • Page 35: Possible Problems

    The Print Head has overheated. Turn off the printer, and allow it to cool down (about 3 minutes). If this does not solve the problem, call a TOSHIBA TEC authorised service representative. HEAD ERROR There is a problem with the Print Head.
  • Page 36: Removing Jammed Media

    8. Paper jams in the Cutter Unit can be caused by wear or residual glue NOTE: from label stock on the cutter. Do not use non-specified media in the If you get frequent jams in the cutter. cutter, contact a TOSHIBA TEC authorised service representative. E5- 3...
  • Page 37: Threshold Setting

    The sensor type is displayed. continues to print out of Select the sensor to be adjusted by pressing the [FEED] key. position even after setting the threshold, contact a 5()/(&7,9( TOSHIBA TEC service Black mark sensor %6;7 9$ representative. [FEED] key...
  • Page 38: Appendix 1 Specifications

    APPENDIX 1 SPECIFICATIONS ENGLISH VERSION EO1-33034 A1.1 Printer APPENDIX 1 SPECIFICATIONS Appendix 1 describes the printer specifications and supplies for use on the B-SX4T printer. A1.1 Printer The following is the printer specifications. Model B-SX4T-GS10-QQ B-SX4T-GS10-QP Item Supply voltage AC100 – 120V, 50/60 Hz±10% AC220 –...
  • Page 39: A1.2 Options

    TEC Head Quarters. A1.3 Media Please make sure that the media being used is approved by TOSHIBA TEC. The warranty does not apply when a problem is caused by using media that is not approved by TOSHIBA TEC. For information regarding TOSHIBA TEC approved media, please contact a TOSHIBA TEC authorised service representative.
  • Page 40: A1.3.2 Detection Area Of The Transmissive Sensor

    4. “On the fly issue” means that the printer can feed and print without stopping between labels. 5. There are restrictions in use of the media which is narrower than 50 mm. For details, refer to TOSHIBA TEC service representative.
  • Page 41: A1.3.3 Detection Area Of The Reflective Sensor

    APPENDIX 1 SPECIFICATIONS ENGLISH VERSION EO1-33034 A1.3 Media A1.3.2 Detection Area of the Transmissive Sensor (Cont.) <Tag paper with square holes> Centre of media Sensor position Print side Square holes Min. 2.0 mm (Round holes are not acceptable.) Min. 12 mm Media feed direction Sensor is movable within this range.
  • Page 42: A1.4 Ribbon

    A1.4 Ribbon Please make sure that the ribbon being used is approved by TOSHIBA TEC. The warranty does not apply to any problem caused by using non-approved ribbons. For information regarding TOSHIBA TEC approved ribbon, please contact a TOSHIBA TEC service representative.
  • Page 43: Appendix 2 Messages And Leds

    APPENDIX 2 MESSAGES AND LEDS ENGLISH VERSION EO1-33034 APPENDIX 2 MESSAGES AND LEDS APPENDIX 2 MESSAGES AND LEDS Appendix 2 describes the LCD messages displayed on the operation panel. Symbols in the message 1: : The LED is illuminated. ~: The LED is flashing. z: The LED is unlit. 2: ****: the number of unprinted media.
  • Page 44 APPENDIX 2 MESSAGES AND LEDS ENGLISH VERSION EO1-33034 APPENDIX 2 MESSAGES AND LEDS NOTES: • If a command error is found in the command received, 16 bytes of the command error, starting from the command code, will be displayed. (However, [LF] and [NUL] will not be displayed.) Example 1 [ESC] T20 G30 [LF] [NUL] Command error...
  • Page 45: Appendix 3 Interface

    APPENDIX 3 INTERFACE ENGLISH VERSION EO1-33034 APPENDIX 3 INTERFACE APPENDIX 3 INTERFACE „Interface Cables To prevent radiation and reception of electrical noise, the interface cables must meet the following requirements: • Fully shielded and fitted with metal or metallised connector housings. •...
  • Page 46: Appendix 4 Print Samples

    APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1-33034 APPENDIX 4 PRINT SAMPLES APPENDIX 4 PRINT SAMPLES „ Font EA4-1...
  • Page 47 APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1-33034 APPENDIX 4 PRINT SAMPLES APPENDIX 4 PRINT SAMPLES (Cont.) „ Bar codes JAN8, EAN8 Interleaved 2 of 5 CODE39 (Standard) JAN13, EAN13 UPC-E EAN13+2 digits EAN13+5 digits CODE128 CODE39 (Full ASCII) CODE93 UPC-E+2 digits UPC-E+5 digits EAN8+2 digits EAN8+5 digits...
  • Page 48 APPENDIX 4 PRINT SAMPLES ENGLISH VERSION EO1-33034 APPENDIX 4 PRINT SAMPLES APPENDIX 4 PRINT SAMPLES (Cont.) UPC-A+5 digits UCC/EAN128 Industrial 2 of 5 POSTNET Customer bar code Customer bar code of high priority KIX Code RM4SCC RSS-14 RSS-14 Stacked RSS-14 Stacked Omnidirectional RSS Limited RSS Expanded Data Matrix...
  • Page 49 GLOSSARIES ENGLISH VERSION EO1-33034 GLOSSARIES GLOSSARIES Bar code Expansion I/O interface A code which represents alphanumeric characters An optional interface circuit that may be installed by using a series of black and white stripes in into printer to allow the printer to be connected to different widths.
  • Page 50 GLOSSARIES ENGLISH VERSION EO1-33034 GLOSSARIES Pre-printed media Thermal direct printing A type of media on which characters, logos, and A printing method using no ribbon, but thermal other designs have been already printed. media which reacts to heat. The thermal print head heats the thermal media directly, causing print Print head element image to be printed on the media.
  • Page 51 INDEX ENGLISH VERSION EO1-33034 INDEX INDEX Auto ribbon saving 2-11 Jammed media 5-3 Backing paper A1-3 Label 2-6, A1-2, A1-3 Bar code A1-1 LCD message display 1-3, 1-4, 3-1 Batch mode 2-9 Black mark 2-8, A1-2, A1-4 Black mark length A1-3 Media 2-6, 4-3, A1-2 Black mark sensor 2-8, 4-1 Media length A1-3...
  • Page 52 INDEX ENGLISH VERSION EO1-33034 INDEX Serial interface 1-3 Strip mode 2-9 Strip module 2-9, A1-2 Supply voltage A1-1 Tag A1-2 Test print 2-13 Thermal direct 2-13, A1-1 Thermal transfer 2-13, A1-1 Threshold setting 5-4 Transmissive sensor 2-13, A1-3 Two-dimensional code A1-1 USB interface 1-3, 2-3, A1-2 Weight A1-1...
  • Page 53 EO1-33034...

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