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TEC B-470 SERIES Maintenance Manual

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TEC Thermal Printer
B-470 SERIES
Maintenance Manual
Document No. EM18-33011
Original Feb., 1994
(Revised
)
PRINTED IN JAPAN

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Summary of Contents for TEC B-470 SERIES

  • Page 1 TEC Thermal Printer B-470 SERIES Maintenance Manual Document No. EM18-33011 Original Feb., 1994 (Revised PRINTED IN JAPAN...
  • Page 2 WARNING! Follow all manual instructions. Failure to do so could create safety hazards such as fire or electrocution. NOTES: 1. Manual instructions must be followed when installing option kits or adding cables to avoid system failures and to insure proper performance and operation. 2.

  • Page 3: Table Of Contents

    2. The contents of this manual may be changed without notification. 3. Please refer to your local Authorized Service representative with regard to any queries you may have in this manual. Copyright © 2000 by TOSHIBA TEC CORPORATION All Rights Reserved 570 Ohito, Ohito-cho, Tagata-gun, Shizuoka-ken, JAPAN...

  • Page 4: Unpacking

    1. UNPACKING EM18-33011 (Revision Date: Sep. 14 '95) 1.1 Procedure 1. UNPACKING 1.1 Procedure 1) Open the carton. 2) Unpack the accessories from the carton. 3) Unpack the side pad (L)/(R) and the printer from the carton. 4) Place the printer on the level surface. Owner's Manual Unpacking Procedure Side Pad (L)

  • Page 5: Major Unit Replacement

    2. MAJOR UNIT REPLACEMENT EM18-33011 (Revision Date: Dec. 09 '94) 2. MAJOR UNIT REPLACEMENT 2. MAJOR UNIT REPLACEMENT WARNING! Disconnect the power cord before replacing the main parts. CAUTION: 1. NEVER separate the ribbon motors from the attaching plate, (bracket) because doing so will change their adjustment.

  • Page 6: Replacing The Ps Unit, I/F Pc Board And Cpu Pc Board

    2. MAJOR UNIT REPLACEMENT EM18-33011 (Revision Date: Oct. 14 '94) 2.1 Replacing the PS Unit, I/F PC Board and CPU PC Board 2.1 Replacing the PS Unit, I/F PC Board and CPU PC Board CAUTION: Replace only with same type and ratings of fuse for continued protection against risk of fire.
  • Page 7 2. MAJOR UNIT REPLACEMENT EM18-33011 (Revision Date: Feb. 10, 2000) 2.1 Replacing the PS Unit, I/F PC Board and CPU PC Board 7) Adjust the ribbon end sensor. Use the following Ribbons; TTM-78 (Maker: Fujicopian) (1) Set the ribbon so that the ribbon end sensor can detect the ribbon.

  • Page 8: Replacing The Stepping Motor

    2. MAJOR UNIT REPLACEMENT EM18-33011 (Revision Date: Apr. 05 '94) 2.1 Replacing the Stepping Motor 2.2 Replacing the Stepping Motor 1) Remove the two black screws to detach the front plate, remove the two FL-4x6 screws to detach the belt cover. Front Plate Belt Cover Black Screw...

  • Page 9: Replacing The Ribbon Motors

    2. MAJOR UNIT REPLACEMENT EM18-33011 (Revision Date: Apr. 05 '94) 2.3 Replacing the Ribbon Motors 2.3 Replacing the Ribbon Motors CAUTION: NEVER separate the ribbon motors from the attaching plate because doing so will change their adjustment. 1) Disconnect the connector and remove the two SM-3x5B screws to detach the ribbon motors. FLOIL G-488 Attaching Plate Ribbon Motor...

  • Page 10: Replacing The Solenoid

    2. MAJOR UNIT REPLACEMENT EM18-33011 (Revision Date: Apr. 05 '94) 2.5 Replacing the Solenoid 2.5 Replacing the Solenoid NOTE: The following procedure can be employed without removing the top cover and left side cover. 1) Before removing the ribbon stopper, check its attaching direction for later installation. Remove the ribbon stopper from the ribbon shaft on which the ribbon is wound.
  • Page 11 2. MAJOR UNIT REPLACEMENT EM18-33011 2.5 Replacing the Solenoid NOTE: Make sure to remove any dust that appears during removal or installation because it may affect the print quality. 4) Replace the solenoid and attach it to the solenoid attaching plate. 5) Assemble the solenoid unit so that the head up link engages the spring pin.

  • Page 12: Replacing The Print Head

    2. MAJOR UNIT REPLACEMENT EM18-33011 (Revision Date: Feb. 01 '96) 2.6 Replacing the Print Head 2.6 Replacing the Print Head CAUTION: 1. NEVER touch the element when handling the print head. 2. NEVER touch the connector pins to avoid a breakdown of the print head by static electricity. 3.
  • Page 13 2. MAJOR UNIT REPLACEMENT EM18-33011 (Revision Date: Feb. 01 '96) 2.6 Replacing the Print Head Adjusting the print head position 1 Fit the jig in the platen and strip shaft. 2 Press the jig at an angle of 45 until it is sung against the print head. Then secure the print head. Platen Print Head Strip Shaft...
  • Page 14 2. MAJOR UNIT REPLACEMENT EM18-33011 (Revision Date: Feb. 01 '96) 2.6 Replacing the Print Head 2.6.2 New type print head NOTE: Never loosen screws other than two SM-4x8B. 1) Turn the head lever clockwise to lower the print head. Remove the two SM-4x8B screws. 2) Turn the head lever counterclockwise and disconnect the two connectors to detach the print head from the print block.

  • Page 15: Replacing The Platen And Feed Roller

    2. MAJOR UNIT REPLACEMENT EM18-33011 (Revision Date: Feb. 01 '96) 2.6 Replacing the Print Head Print Head Bracket Print Head (securing the print head) (securing the adjusting pin) (Print Head Position Adjusting Pin) Fig. 2-16 (1) Loosen the screws c securing the print head position adjusting pin. (2) Loosen the screws b one by one, slightly move the print head backward or forward, and then tighten the screws b and c .
  • Page 16 2. MAJOR UNIT REPLACEMENT EM18-33011 (Revision Date: Sep. 29 '95) 2.7 Replacing the Platen and Feed Roller 3) Disconnect the connector for the strip sensor (LED). 4) Remove the six screws (FL-4x6, B-4x12 and P-3x12) to detach the right plate Ass’y. Right Plate Screw (B-4x12) Screw (FL-4x6)

  • Page 17: Replacing The Paper Sensor

    2. MAJOR UNIT REPLACEMENT EM18-33011 2.8 Replacing the Paper Sensor 2.8 Replacing the Paper Sensor NOTE: Turn the knob until the paper sensor reaches full forward. 1) Disconnect the connector for the strip sensor (LED) to remove right plate ass’y. (See Figs. 2-17 and 2-18.) 2) Disconnect the connectors for the paper sensor.

  • Page 18: Replacing The Pinch Roller Shaft Ass'y

    2. MAJOR UNIT REPLACEMENT EM18-33011 (Revision Date: Sep. 29, '95) 2.10 Replacing the Pinch Roller Shaft Ass'y 2.10Replacing the Pinch Roller Shaft Ass’y 1) Turn the head lever to position 3, and release the ribbon shaft holder plate. 2) Remove the black screw to detach the media guide plate. Media Sensor 1.5 ~ 2.5 mm Printer Block Base...
  • Page 19 2. MAJOR UNIT REPLACEMENT EM18-33011 (Revision Date: Sep. 29, '95) 2.10 Replacing the Pinch Roller Shaft Ass'y Adjustment 1. Install the pinch roller unit so it parallels the base. If it does not, change the engaging position of the pinch roller belt and the pulley. Pinch Roller Belt Pinch Roller Unit Pulley...

  • Page 20: Correcting Skew Printing

    2. MAJOR UNIT REPLACEMENT EM18-33011 (Revision Date: Sep. 29, '95) 2.10 Replacing the Pinch Roller Shaft Ass'y 3. Turn the head lever clockwise to lock the pinch roller shaft ass’y. Attach the spring plate to the pinch roller frame with the two SM-4x8B screws, pushing the spring plate toward the rear of the printer. SM-4x8B Pinch Roller Frame Spring Plate...

  • Page 21: Installation Procedure For

    3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT EM18-33011 (Revision Date: Apr. 05 '94) 3.1 High Speed PC Interface Board (B-4800-PC-QM) 3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT WARNING! Make sure to unplug the power cord before installing the optional equipment. 3.1 High Speed PC Interface Board (B-4800-PC-QM) The high speed PC interface board can be used together with the IBM PC-AT or its compatible machine only.
  • Page 22 3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT EM18-33011 (Revision Date: Apr. 05 '94) 3.1 High Speed PC Interface Board (B-4800-PC-QM) 6. Connect the printer cable to the connector (CN1) on the BPE PC board. 7. Put the cable strain relief of the printer cable in the notch of the cable support plate. Secure the cable strain relief to the cable support plate by turning the nut.

  • Page 23: Cutter Module (B-4205-Qm)

    3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT EM18-33011 (Revision Date: Nov. 21 '97) 3.2 Cutter Module (B-4205-QM) 3.2 Cutter Module (B-4205-QM) Description Q'ty/Unit Q'ty/Unit Description Cutter Unit Cutter Attaching Screw Cutter Cover Screw (FL-4x6) Take-up/Cutter Harness Cleaner 1. Remove the top cover and left side cover. (See Fig. 2-1.) 2.
  • Page 24 3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT EM18-33011 (Revision Date: Sep. 27 '94) 3.2 Cutter Module (B-4205-QM) 5. Connect the take-up/cutter harness to CN1 on the Cutter I/F PC board and CN15 on the CPU PC Board, then fix it with the clamp. Clamp CPU PC Board Cutter Unit...

  • Page 25: Memory Module

    3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT EM18-33011 (Revision Date: Aug. 11 '95) 3.3 Memory Module Adjusting the Cutter Guide Plates After replacing the cutter unit the following adjusting procedure should be employed to prevent paper jams. 1. Attach the cutter guide plate A with two SM-4 x 6C screws so that the fixed cutter is positioned 0.1 mm to 0.4 mm above the bottom of the cutter guide plate A.

  • Page 26: Ribbon Saving Module (B-4905-R-Qm)

    3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT EM18-33011 (Revision Date: Feb. 10, 2000) 3.4 Ribbon Saving Module (B-4905-R-QM) Expansion memory and drawing size Max. drawing size (normal) Max. drawing size (on-the-fly) Applicable (W) x (H) (mm) (W) x (H) (mm) Remarks Capacity Type...
  • Page 27 3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT EM18-33011 (Revision Date: Apr. 05 '94) 3.4 Ribbon Saving Module (B-4905-R-QM) 4. Pass the solenoid harness of the ribbon saving module through the opening from the print block side and connect to CN14 on the CPU PC board. Fix the harness with the clamp. 5.

  • Page 28: Strip Module (B-4905-H-Qm)

    3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT EM18-33011 (Revision Date: Sep. 29 '95) 3.5 Strip Module (B-4905-H-QM) 3.5 Strip Module (B-4905-H-QM) Description Q'ty/Unit Q'ty/Unit Description Rewinder Ass'y Rewinder Guide Plate Screw (FL-4x6) Rewind Full Sensor (LED) Strip Sensor (Tr) Screw (SM-3x6B) Strip Sensor (LED) Screw (SM-4x6B) Rewind Paper Guide...
  • Page 29 3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT EM18-33011 3.5 Strip Module (B-4905-H-QM) 4. Pass the take-up harness of the rewinder ass’y and the longer harness of the rewind full sensor through the hole of the main frame. Connect the take-up harness and rewind full sensor harness to CN15 and CN5 on the CPU PC board respectively.
  • Page 30 3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT EM18-33011 3.5 Strip Module (B-4905-H-QM) 8. Connect the shorter harness of the strip sensor (Tr) with the strip sensor harness (LED). 9. Pass the other the strip sensor (Tr) harness through the clamp and connect to CN6 on the CPU PC Board.

  • Page 31: I/F Pc Board (B-4700-Io-Qm)

    3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT EM18-33011 3.6 I/F PC Board (B-4700-IO-QM) 3.6 I/F PC Board (B-4700-IO-QM) Description Q'ty/Unit Q'ty/Unit Description I/F PC Board Locking Support (LCBT-14S) Screw (FL-3x5) Locking Support (EMS-14S) 1. Remove the top cover and left side cover (See Fig. 2-1.) 2.

  • Page 32: Fanfold Paper Guide Module (B-4905-Ff-Qm)

    3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT EM18-33011 (Revision Date: Apr. 28 '95) 3.7 Fanfold Paper Guide Module (B-4905-FF-QM) 3.7 Fanfold Paper Guide Module (B-4905-FF-QM) Description Q'ty/Unit Fanfold Paper Guide (rear) Fanfold Paper Guide (front) 1. Open the top cover. 2.

  • Page 33: Mechanism Descriptions

    4. MECHANISM DESCRIPTION EM18-33011 4.1 Cutter Drive (Cutter mode) 4. MECHANISM DESCRIPTION 4.1 Cutter Drive (Cutter mode) The printer supplies DC +27 V to the cutter motor to rotate the cutter motor and clutch counter clockwise. The arm swings like a pendulum and moves the fixed slide cutter up and down to make a cut. Micro Switch Fixed Cutter Slide Cutter...

  • Page 34: Harness Wiring

    4. MECHANISM DESCRIPTION EM18-33011 4.2 Harness Wiring 4.2 Harness Wiring HS Harness SENSOR Harness LCD Harness LCD Harness LED Harness LED Harness Inlet Ass'y HP Harness Clamp DC Motor Harness TH Sensor Clamp CPU PC Board Ass'y PS Unit Clamp Stepping Motor PS Harness Fig.

  • Page 35: Troubleshooting

    3. Failure of the CPU PC board • Use the media approved by Poor printing. 1. The print paper is of poor quality. TOSHIBA TEC. • Clean the print head. 2. Dirty print head • Fasten the head lever completely.
  • Page 36 • Replace the print head harness. 3. Failure of the CPU PC board • Replace the CPU PC board. 1. Poor quality of media. • Use only TOSHIBA TEC specified Blurred print media. 2. Dust is attached to the media.
  • Page 37 CAUTION: 1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC. 2. The contents of this manual may be changed without notification. 3. Please refer to your local Authorized Service representative with regard to any queries you may...

  • Page 38: Diag. Test Operation

    6. DIAG. TEST OPERATION EM18-33011 (Revision Date: Dec. 10 '99) 6.1 OUTLINE OF THE DIAG. TEST OPERATION 6. DIAG. TEST OPERATION 6.1 OUTLINE OF THE DIAG. TEST OPERATION In system mode the diag. test operation is used to diagnose the printer and to set the parameters by using the [FEED], [RESTART] and [PAUSE] keys on the operation panel.
  • Page 39 6. DIAG. TEST OPERATION EM18-33011 (Revision Date: Sep. 27 '95) 6.1 OUTLINE OF THE DIAG. TEST OPERATION Type II The parameter setting such as feed length fine adjustment or cut/strip position fine adjustment can be changed while the printer is on-line or printing. Pressing the [PAUSE] key causes the printer to enter parameter setting mode.

  • Page 40: Self Test Mode

    6. DIAG. TEST OPERATION EM18-33011 (Revision Date: Jan. 14 '99) 6.2 SELF TEST MODE 6.2 SELF TEST MODE In self test mode the printer status is printed in two types of sample print. 6.2.1 Maintenance Counter Printing The data from 1 to 31 on a sample print is printed. This data is the printer status and the value set in the parameter setting mode.
  • Page 41 6. DIAG. TEST OPERATION EM18-33011 (Revision Date: Dec. 10 '99) 6.2 SELF TEST MODE Sample Print TL FEED 1882.3km [PC] [Print Condition] FEED 20.5km FEED +10.0mm (14) • Preset count PRINT 15.0km -5.0mm (15) • Print speed 6"/sec. 148150 BACK +3.0mm (16) •...
  • Page 42 6. DIAG. TEST OPERATION EM18-33011 (Revision Date: Dec. 10 '99) 6.2 SELF TEST MODE 2) Parameters Item Contents Character code selection PC-850 : PC-850 (11) PC-8 PC-8 Font zero selection : No slash used. : Slash used. (12) Control code selection AUTO Automatic selection ESC LF NUL...

  • Page 43: Automatic Diagnostic Printing

    6. DIAG. TEST OPERATION EM18-33011 (Revision Date: Jan. 13 '95) 6.2 SELF TEST MODE 6.2.2 Automatic Diagnostic Printing The data from 1 to 9 on a sample print is printed. Power off Turn on the power while holding down the [FEED] key and [PAUSE] key.
  • Page 44 6. DIAG. TEST OPERATION EM18-33011 6.2 SELF TEST MODE Sample Print PROGRAM V1.0A FMBC0035501:2800 [Print Condition] MASK V1.0 FMRM0034901:B100 • Preset count KANJI 0000:0000 0000:0000:0000:0000 • Print speed 6"/sec. EEPROM • Sensor No sensor DRAM 512KB • Printing method : Thermal transfer CARD •...
  • Page 45 6. DIAG. TEST OPERATION EM18-33011 6.2 SELF TEST MODE 3 EEPROM Check EEPROM Read/write check OK: Data in the check area can be properly read/written. NG: Data in the check area cannot be properly read/written. EEPROM: Backup memory 4 DRAM Check DRAM 512KB Readable/writable area...
  • Page 46 6. DIAG. TEST OPERATION EM18-33011 6.2 SELF TEST MODE Sensor 1 Check SENSOR1 0 0 0 0 0 0 0 0 , 1 0 1 1 0 0 1 1 Head up switch status 0: Head opened 1: Head closed Fixed to 1.
  • Page 47 6. DIAG. TEST OPERATION EM18-33011 6.2 SELF TEST MODE Print status content description of each sensor/switch Print status content description Sensor/Switch Indicates whether the print head is opened or closed. Head up switch Indicates whether the cutter is at the home position or not. Cutter home position switch Indicates whether the media is wound to peak capacity on the built- Rewind full sensor...
  • Page 48 6. DIAG. TEST OPERATION EM18-33011 (Revision Date: Jan. 13, '95) 6.2 SELF TEST MODE DIP SW Check 8 7 6 5 4 3 2 1 8 7 6 5 4 3 2 1 Pin No. DIP SW 0 0 0 0 0 0 0 0 0 0 0 0 1 0 1 0 Status DIP Switch 2...

  • Page 49: Parameter Setting Mode

    6. DIAG. TEST OPERATION EM18-33011 (Revision Date: Dec. 10 '99) 6.3 PARAMETER SETTING MODE 6.3 PARAMETER SETTING MODE The following items are set in the parameter setting mode. The values set in this mode are printed on the sample print of the maintenance counter. Setting procedure and functions are provided below. Power off Press the [PAUSE] key.
  • Page 50 6. DIAG. TEST OPERATION EM18-33011 (Revision Date: Dec. 10 '99) 6.3 PARAMETER SETTING MODE Parameter Setting Mode Table Mode Name Function FEED ADJUST Using this parameter the feed length is fine adjusted. CUT ADJUST Using this parameter the cut position or strip position is fine adjusted. BACK FEED ADJ.

  • Page 51: Feed Length Fine Adjustment

    6. DIAG. TEST OPERATION EM18-33011 6.3 PARAMETER SETTING MODE 6.3.1 Feed Length Fine Adjustment Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G . V 1 . O A Press the [FEED] key.

  • Page 52: Cut/Strip Position Fine Adjustment

    6. DIAG. TEST OPERATION EM18-33011 (Revision Date: Jan. 13, '95) 6.3 PARAMETER SETTING MODE 6.3.2 Cut/Strip Position Fine Adjustment Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G . V 1 .

  • Page 53: Back Feed Length Fine Adjustment

    6. DIAG. TEST OPERATION EM18-33011 6.3 PARAMETER SETTING MODE 6.3.3 Back Feed Length Fine Adjustment Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G . V 1 . O A Press the [FEED] key.
  • Page 54 6. DIAG. TEST OPERATION EM18-33011 (Revision Date: Apr. 05 '94) 6.3 PARAMETER SETTING MODE Feed Length Fine Adjustment Example + 0.0 mm Feed Direction Fig. 6-4 - 10 mm - 10.0 mm Fig. 6-5 + 10 mm + 10.0 mm Fig.
  • Page 55 6. DIAG. TEST OPERATION EM18-33011 (Revision Date: Sep. 27, '95) 6.3 PARAMETER SETTING MODE When using a label with a length of less than 38 mm : Case 1 Conditions: Issue command [ESC]XS, feed command [ESC]T and eject command [ESC]IB are received.
  • Page 56 6. DIAG. TEST OPERATION EM18-33011 (Revision Date: Jul. 28, '94) 6.3 PARAMETER SETTING MODE Strip Position Fine Adjustment Example Print Head Label + 0.0 mm Platen Fig. 6-11 Strip Shaft Backing Paper Print Head + 3.0 mm + 3.0 mm Platen Fig.
  • Page 57 6. DIAG. TEST OPERATION EM18-33011 6.3 PARAMETER SETTING MODE Back Feed Length Fine Adjustment Example + 0.0 mm Feed Direction Fig. 6-14 Print start position +3.0 mm +3.0 mm Fig. 6-15 -3.0 mm -3.0 mm Fig. 6-16 6-20...

  • Page 58: Axis Fine Adjustment

    6. DIAG. TEST OPERATION EM18-33011 6.3 PARAMETER SETTING MODE 6.3.4 X Axis Fine Adjustment Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G . V 1 . O A Press the [FEED] key.
  • Page 59 6. DIAG. TEST OPERATION EM18-33011 6.3 PARAMETER SETTING MODE X Axis Fine Adjustment Example Feed direction Top down printing + 0.0 mm Fig. 6-18 Bottom first printing -50.0 mm -50.0 mm Fig. 6-19 + 50.0 mm +50.0 mm Fig. 6-20 NOTES: 4.

  • Page 60: Print Tone Fine Adjustment

    6. DIAG. TEST OPERATION EM18-33011 (Revision Date: Jan. 14 '99) 6.3 PARAMETER SETTING MODE 6.3.5 Print Tone Fine Adjustment Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G . V 1 .

  • Page 61: Character Code Selection

    6. DIAG. TEST OPERATION EM18-33011 6.3 PARAMETER SETTING MODE 6.3.6 Character Code Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G . V 1 . O A Press the [FEED] key.

  • Page 62: Font Zero Selection

    6. DIAG. TEST OPERATION EM18-33011 6.3 PARAMETER SETTING MODE 6.3.7 Font Zero Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G . V 1 . O A Press the [FEED] key.

  • Page 63: Control Code Selection

    6. DIAG. TEST OPERATION EM18-33011 (Revision Date: Jan. 19 '98) 6.3 PARAMETER SETTING MODE 6.3.8 Control Code Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G . V 1 .
  • Page 64 6. DIAG. TEST OPERATION EM18-33011 (Revision Date: Jan. 19 '98) 6.3 PARAMETER SETTING MODE Change the control code. M A N U A L Press the [PAUSE] key. Set the control code 1. T R O L C O D E (equivalent to ESC, {.) Press the [PAUSE] key.

  • Page 65: Ribbon Type Selection

    6. DIAG. TEST OPERATION EM18-33011 (Revision Date: Jan. 28 '96) 6.3 PARAMETER SETTING MODE 6.3.9 Ribbon Type Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G . V 1 .

  • Page 66: Ribbon Motor Drive Voltage Fine Adjustment

    6. DIAG. TEST OPERATION EM18-33011 (Revision Date: Jun. 28 '96) 6.3 PARAMETER SETTING MODE 6.3.10 Ribbon Motor Drive Voltage Fine Adjustment Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G . V 1 .

  • Page 67: Strip Wait Status Setting

    6. DIAG. TEST OPERATION EM18-33011 (Revision Date: Dec. 10 '96) 6.3 PARAMETER SETTING MODE 6.3.11 Strip Wait Status Setting Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G . V 1 .

  • Page 68: Threshold Manual Fine Adjustment For The Black Mark Sensor

    6. DIAG. TEST OPERATION EM18-33011 (Revision Date: Dec. 10 '99) 6.3 PARAMETER SETTING MODE 6.3.12 Threshold Manual Fine Adjustment for the Black Mark Sensor Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 >...

  • Page 69: Threshold Manual Fine Adjustment For The Feed Gap Sensor

    6. DIAG. TEST OPERATION EM18-33011 (Revision Date: Dec. 10 '99) 6.3 PARAMETER SETTING MODE 6.3.13 Threshold Manual Fine Adjustment for the Feed Gap Sensor Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 >...
  • Page 70 6. DIAG. TEST OPERATION EM18-33011 (Revision Date: Jan. 14 '99) 6.3 PARAMETER SETTING MODE • How to Calculate Threshold Fine Adjustment Value If the following cases occurred, threshold value for the paper sensors should be fine adjusted after referring to the next page. Case 1: When using tag paper, the black mark and the print area are distinguished from each other by the 1.5V or more difference of sensor output voltage.
  • Page 71 6. DIAG. TEST OPERATION EM18-33011 (Revision Date: Jan. 14 '99) 6.3 PARAMETER SETTING MODE NOTE: The following operation cannot be performed unless the sensor type is changed by the issue command or feed command. Using the sensor adjustment in Diag. mode, measure the sensor voltage at the following four points.

  • Page 72: Kanji Code Selection

    6. DIAG. TEST OPERATION EM18-33011 (Revision Date: Jan. 14 '99) 6.3 PARAMETER SETTING MODE 6.3.14 Kanji Code Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G . V 1 .

  • Page 73: Motor Type Selection

    6. DIAG. TEST OPERATION EM18-33011 (Revision Date: Jan. 14 '99) 6.3 PARAMETER SETTING MODE 6.3.15 Motor Type Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G . V 1 .

  • Page 74: Euro Font Code Selection

    6. DIAG. TEST OPERATION EM18-33011 (Revision Date: Aug. 5 '99) 6.3 PARAMETER SETTING MODE 6.3.16 Euro Font Code Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G . V 1 .

  • Page 75: Transmission Control Mode Selection

    6. DIAG. TEST OPERATION EM18-33011 (Revision Date: Dec. 10 '99) 6.3 PARAMETER SETTING MODE 6.3.17 Transmission Control Mode Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G . V 1 .

  • Page 76: Reset Selection When The Input • Prime Signal Is On

    6. DIAG. TEST OPERATION EM18-33011 (Revision Date: Dec. 10 '99) 6.3 PARAMETER SETTING MODE 6.3.18 Reset Selection when the INPUT • PRIME Signal is ON. Reset ON/OFF when the INPUT • PRIME signal ON is selected. Power off Turn on the power while holding down the [FEED] key and [PAUSE] key.

  • Page 77: Test Print Mode

    6. DIAG. TEST OPERATION EM18-33011 (Revision Date: Feb. 07 '97) 6.4 TEST PRINT MODE 6.4 TEST PRINT MODE Test print mode contains normal test print and process test print. 6.4.1 Normal Test Print Eight kinds of test prints are provided in the test print mode. When performing the test print, 7 parameters should be set.
  • Page 78 6. DIAG. TEST OPERATION EM18-33011 6.4 TEST PRINT MODE From of the preceding page. 5000 (Print count 5000) Set the print count from those at the 1000 (Print count 1000) right by pressing the [FEED] key or (Print count 500) Press the [FEED] key [RESTART] key.
  • Page 79 6. DIAG. TEST OPERATION EM18-33011 6.4 TEST PRINT MODE From of the preceding page. Set the issue mode type [ S ] N O C U T Select the issue mode type from [S] Standard mode those at the right by pressing (Batch printing without cut) the [FEED] key or [RESTART] [C] Auto-cut mode...
  • Page 80 6. DIAG. TEST OPERATION EM18-33011 (Revision Date: Feb. 07 '97) 6.4 TEST PRINT MODE From of the preceding page. < 3 > T E S T P R I N T Press the [PAUSE] key. C O N D I T I O N From of the preceding page.
  • Page 81 6. DIAG. TEST OPERATION EM18-33011 (Revision Date: Feb. 07 '97) 6.4 TEST PRINT MODE 9. When the transmissive ribbon is selected and DIP SW. 1-1 is set to ON, and the space area is also 20 mm or more when the print speed is 3"/sec. or 6"/sec. or 30 mm or more when 10"/sec., the printer automatically enters ribbon saving print mode.

  • Page 82: Process Test Print

    6. DIAG. TEST OPERATION EM18-33011 6.4 TEST PRINT MODE 6.4.2 Process Test Print In the process test print, the test print is automatically performed under the following conditions. Parameter setting and print tone fine adjustment value is ignored. • OPERATION : One label feed, 3-dot slant line print, bar code print, character print •...
  • Page 83 6. DIAG. TEST OPERATION EM18-33011 6.4 TEST PRINT MODE From of the next page. P R I N T ( R E F L ) Press the [PAUSE] key. [Characters are printed on 5 labels.] < 3 > T E S T P R I N T Press the [PAUSE] key.

  • Page 84: Sensor Setting Mode

    6. DIAG. TEST OPERATION EM18-33011 (Revision Date: Jul. 08 '94) 6.5 SENSOR SETTING MODE 6.5 SENSOR SETTING MODE Thermistor check and black mark/feed gap sensor settings are provided in the sensor setting mode. The value set in this mode is printed as data of sensor 2 in Automatic diagnosis printing in self test mode. 6.5.1 Thermistor Check (Read only) Thermistor check should be performed to check the environmental temperature and print head temperature after the excess head temp.

  • Page 85: Black Mak Sensor Adjustment

    Black Mark White part Holding the [FEED] key or [RESTART] Black Mark Sensor Align the white part of the TOSHIBA TEC key down until an asterisk ( * ) is specified tag paper with the black displayed. (More than 3 seconds.) mark sensor.

  • Page 86: Feed Gap Sensor Adjustment

    Holding the [FEED] key or [RESTART] Align the backing paper of the key down until an asterisk ( * ) is TOSHIBA TEC specified label displayed. (More than 3 seconds.) with the feed gap sensor. A N S . ] 4 .

  • Page 87: Paper End Setting For Black Mark Sensor

    6. DIAG. TEST OPERATION EM18-33011 (Revision Date: Jan. 14 '99) 6.5 SENSOR SETTING MODE 6.5.4 Paper End Setting for Black Mark Sensor Paper end setting should be performed after replacing the CPU PC board or changing the tag paper to other maker’s one, or when a paper feed error occurs. Power off Turn on the power while holding down the [FEED] key and [PAUSE] key.

  • Page 88: Paper End Setting For Feed Gap Sensor

    6. DIAG. TEST OPERATION EM18-33011 (Revision Date: Jan. 14 '99) 6.5 SENSOR SETTING MODE 6.5.5 Paper End Setting for Feed Gap Sensor Paper end setting should be performed after replacing the CPU PC board or changing the label to other maker’s one, or when a paper feed error occurs. Power off Turn on the power while holding down the [FEED] key and [PAUSE] key.

  • Page 89: Ram Clear Mode

    6. DIAG. TEST OPERATION EM18-33011 (Revision Date: Apr. 05 '94) 6.6 RAM CLEAR MODE 6.6 RAM CLEAR MODE In RAM clear mode, various data written on the EEP-ROM can be initialized. There are two clear functions; Maintenance counter clear and parameter clear in the parameter setting mode. After referring to the following table specify and clear or initialize the data.
  • Page 90 6. DIAG. TEST OPERATION EM18-33011 (Revision Date: Dec. 10 '99) 6.6 RAM CLEAR MODE Function Mode Name Item Initial Value PARAMETER CLEAR Print tone fine adjustment 0 step (Thermal direct) (KEY) X axis fine adjustment 0.0 mm Character code selection PC-850 Font zero selection "0"...

  • Page 91: Maintenance Counter Clear

    6. DIAG. TEST OPERATION EM18-33011 6.6 RAM CLEAR MODE 6.6.1 Maintenance Counter Clear Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N V 1 . O A Press the [FEED] key four times.

  • Page 92: Parameter Clear

    6. DIAG. TEST OPERATION EM18-33011 6.6 RAM CLEAR MODE 6.6.2 Parameter Clear Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G . V 1 . O A Press the [FEED] key four times.

  • Page 93: Program Down Load

    7. PROGRAM DOWN LOAD EM18-33011 (Revision Date: Feb. 10, 2000) 7.1 DOS VERSION 7. PROGRAM DOWN LOAD 7.1 DOS VERSION The main program for the printer has been written onto the flash ROM. If the main program is upgraded, due to the addition/change of the specification, down load the main program from the PC to the printer with the down-load floppy disk and RS-232C interface or high speed PC interface.
  • Page 94 7. PROGRAM DOWN LOAD EM18-33011 (Revision Date: Feb. 10, 2000) 7.1 DOS VERSION 7.1.3 DOWN LOAD PROCEDURE (1) Turn the PC power on. (2) Turn the printer power on. (3) Insert the program down load floppy disk into the PC. ↵...
  • Page 95 7. PROGRAM DOWN LOAD EM18-33011 (Revision Date: Feb. 10, 2000) 7.1 DOS VERSION (11) When an error occurs, the following message is displayed together with the error code in line. The following error occurred during transmission. (ERROR=##) Press any key to retry. Error code Doing so will revert to the displayed described in step (6).

  • Page 96: Windows Version

    Program Loader Setup Disk1, 2 and (Total 3 pcs.) Example SETUP DISK (1/3) Download Program for B-X (English) 12th December 1999 FMRM0057401 V001.000 Copyrigth 1999 TOSHIBA TEC CORPORATION All Rights Reserved (2) Program Data Disk (Firmware Disk) Media 3.5 inch (2DD) Disk Install Kit (Total 1pc.) Example B-472-QQ/QP INSTALL KIT V3.3...
  • Page 97 7. PROGRAM DOWN LOAD EM18-33011 (Revision Date: Feb. 10, 2000) 7.2 WINDOWS VERSION 7.2.2 Setup and System requirements Connect the B-470 printer to the PC via the RS-232C cable. RS-232C Cable B-470 Printer (1) System Windows 95 or Windows 98 (Windows 3.1 is not supported.) (2) Interface Serial Interface only (3) Memory...
  • Page 98 7. PROGRAM DOWN LOAD EM18-33011 (Revision Date: Feb. 10, 2000) 7.2 WINDOWS VERSION 7.2.3 Installation Procedure of Down Load Program (1) Start up Windows 95 or Windows 98, and then insert the Program Loader Setup Disk (1/3) into the PC floppy drive. (2) Click on the Start button then highlight Run and click on Run.
  • Page 99 (3) Click on the Start button to access the program menu. (4) Highlight “Programs” then highlight “TOSHIBA TEC” and click on Download Program for B- (5) The screen will change to display the initial screen of the Download Program for B-X.
  • Page 100 (7) The file open screen will appear. Select the drive and the folder in which the binary file is stored. If you copy the binary file into the C:\Program Files\Toshiba TEC\BXDwnPrg folder which appears as the default, you will reduce the time for the program download.
  • Page 101 7. PROGRAM DOWN LOAD EM18-33011 (Revision Date: Feb. 10, 2000) 7.2 WINDOWS VERSION (9) The display restores to the Download Program for B-X. Make sure of the Download file. (10) Select the Tool (T) drop down menu and then select Condition (C). (11) The communication setting window will appear.
  • Page 102 7. PROGRAM DOWN LOAD EM18-33011 (Revision Date: Feb. 10, 2000) 7.2 WINDOWS VERSION (13) When the program has been successfully downloaded, the following message will appear. If an error occurs during downloading, make sure of the connection of the RS-232C cable, the DIP SW setting, the condition of the communication, and then retry the program download.

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