Lexmark Apps Administrator's Manual

Card copy premium administrator's guide
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Card Copy Premium
Administrator's Guide
November 2012
www.lexmark.com

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Table of Contents
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Summary of Contents for Lexmark Apps

  • Page 1 Card Copy Premium Administrator's Guide November 2012 www.lexmark.com...
  • Page 2: Table Of Contents

    Contents Contents Overview.....................3 Configuring Card Copy Premium..............4 Configuring the network and e‑mail function of the printer..............4 Configuring output options........................4 Configuring scanning options........................5 Configuring confirmation options......................5 Customizing the display icon........................6 Using Card Copy Premium................7 Loading cards on the scanner glass......................7 Copying and e‑mailing scanned cards.......................8 Saving scanned cards to the network......................9 Troubleshooting..................10 A network destination stopped working or is invalid................10...
  • Page 3: Overview

    Overview Overview Card Copy Premium lets you quickly and easily copy insurance, identification, and other wallet‑sized cards. You can scan and print both sides of a card on a single page, saving paper and showing the information on the card in a more convenient manner.
  • Page 4: Configuring Card Copy Premium

    Configuring Card Copy Premium Configuring Card Copy Premium Configuring the network and e‑mail function of the printer This application uses the network and e‑mail server setup and options of the printer. Before running the application, you must first complete the network and e‑mail server setup. For more information on configuring the network and e‑mail settings of the printer, see the User's Guide and other networking information on the Software and Documentation CD that came with the printer.
  • Page 5: Configuring Scanning Options

    Configuring Card Copy Premium Configuring scanning options Access the application configuration settings from the Embedded Web Server. Change the default scanning options as necessary: • Default tray—Select the default paper tray to be used for printing scanned images. • Default number of copies—Specify the number of copies that should automatically print when the application is used.
  • Page 6: Customizing The Display Icon

    Configuring Card Copy Premium • Click Reset to cancel changes to all fields and begin again. • Click Apply to save changes. Note: Reset and Apply are the only options available on certain devices. Customizing the display icon Access the application configuration settings from the Embedded Web Server. From the Configure, Profile, or Profiles page, add or edit a profile, and then change the settings if necessary: •...
  • Page 7: Using Card Copy Premium

    Using Card Copy Premium Using Card Copy Premium Loading cards on the scanner glass Place the cards facedown on the scanner glass, and then flip them over when prompted by the application. Notes: • To prevent images from being clipped when scanning cards, make sure to place the cards at least 1 cm away from the edges of the scanner glass.
  • Page 8: Copying And E-Mailing Scanned Cards

    Using Card Copy Premium For multifunction printers: For scanner options: Copying and e‑mailing scanned cards From the printer home screen, touch the application icon. Load the cards on the scanner glass. Note: For printers that support eSF 2.0, you can scan only up to three cards at one time. To scan multiple cards, touch To scan with the scanner cover open, touch To scan and print cards, touch...
  • Page 9: Saving Scanned Cards To The Network

    Using Card Copy Premium Saving scanned cards to the network From the printer home screen, touch the application icon. Load the cards on the scanner glass. Note: For printers that support eSF 2.0, you can scan only up to three cards at one time. To scan multiple cards, touch To scan with the scanner cover open, touch To scan and save cards to the network, touch...
  • Page 10: Troubleshooting

    Troubleshooting Troubleshooting A network destination stopped working or is invalid Try one or more of the following: AKE SURE DESTINATION IS SHARED AND HAS A VALID NETWORK ADDRESS Check that the folder or source file is set to be shared across the network. If the destination has been moved, then the network address may have changed.
  • Page 11: An Application Error Has Occurred

    Troubleshooting From the navigation menu on the left, click Settings or Configuration, and then do one of the following: • Click Apps > Apps Management. • Click Device Solutions > Solutions (eSF). • Click Embedded Solutions. Click the System tab > Log.
  • Page 12: Application Does Not Scan Cards Properly

    Troubleshooting Application does not scan cards properly If the application prints two or more cards on one page, saves them all as one file, or places card images incorrectly on the output file, try one or more of the following: EAVE AT LEAST CM SPACE BETWEEN THE CARDS WHEN PLACING THEM ON THE SCANNER GLASS...
  • Page 13: License Error

    License error Try one or more of the following: AKE SURE THE APPLICATION IS LICENSED Applications require a license to run. For more information on purchasing a license, contact your Lexmark representative. ‑ ‑ AKE SURE THE LICENSE IS UP DATE Make sure the license for the application has not yet expired.
  • Page 14 Troubleshooting AKE SURE THE FIREWALL SOFTWARE IS ALLOWING COMMUNICATION If the destination resides on a computer that uses a newer version of the Windows operating system (Windows XP or later), and Windows Firewall is enabled, then the printer may have difficulty sending information to the destination if the destination and the printer reside on different subnets.
  • Page 15: Appendix

    Open a Web browser, and then type the printer IP address in the address field. The Embedded Web Server appears. From the navigation menu on the left, click Settings or Configuration, and then do one of the following: • Click Apps > Apps Management. • Click Device Solutions > Solutions (eSF). •...
  • Page 16 Applications require a valid electronic license to run on select printers. For more information on purchasing a license for an application, or for any other licensing information, contact your Lexmark representative. Checking which version of the Embedded Solutions Framework is installed on a printer Obtain the printer IP address: •...
  • Page 17: Notices

    © 2012 Lexmark International, Inc. All rights reserved. Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners. GOVERNMENT END USERS The Software Program and any related documentation are "Commercial Items,"...
  • Page 18: Index

    Index Index Embedded Web Server accessing application accessing application configuration troubleshooting configuration settings 15 settings a network destination stopped exporting a configuration using the Embedded Web working or is invalid 10 using the Embedded Web Server 15 an application error has Server 15 application configuration settings occurred 11...

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