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Lexmark Apps Administrator's Manual

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Administrator's Guide
August 2011
www.lexmark.com
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
All other trademarks are the property of their respective owners.
© 2011 Lexmark International, Inc.
All rights reserved.
740 West New Circle Road
Lexington, Kentucky 40550

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  • Page 1: Fax Forward

    Administrator's Guide August 2011 www.lexmark.com Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners. © 2011 Lexmark International, Inc.
  • Page 2 August 2011 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

  • Page 3: Table Of Contents

    Contents Overview.....................5 Configuring the application................6 Accessing application configuration settings using the Embedded Web Server........6 Licensing the application...........................6 Configuring device settings........................9 Configuring application settings from the Embedded Web Server............9 Configuring applications using MarkVision Professional.................11 Troubleshooting..................14 Fax Forward troubleshooting........................14 Exporting and importing configuration files troubleshooting..............14 Appendix....................15 Notices.......................16 Index......................19...
  • Page 4 Contents...

  • Page 5: Overview

    Overview Fax Forward is an embedded Java application that can be installed on Lexmark printers. It allows faxes received by a printer to be forwarded automatically to a predetermined network share folder or e‑mail address as specified by an administrator. This document is intended for use by Lexmark service providers and administrators responsible for the implementation and management of this software in their network environment.

  • Page 6: Configuring The Application

    If individual licenses are used, then you must install them locally on each printer. If you plan to use the application with several printers, then you may prefer to install the Lexmark License Server and obtain a network license for the appropriate number of devices.

  • Page 7: Licensing The Printer

    Collecting the host ID Click or Start. Click All Programs or Programs, and then click Lexmark > Lexmark License Server > License Administration Tools. Click the System Settings tab. Record the host ID (MAC address). Contact your Lexmark representative, and provide the host ID.
  • Page 8 Click Browse to locate the license file. Click Update License. Using a network license Copying the license file to the Lexmark License Server Note: Before installing a network license using either the Embedded Web Server or MarkVision Professional, copy the license files to the license server.

  • Page 9: Configuring Device Settings

    Click License > Update License > Network > Update License. Using MarkVision Professional In MarkVision Professional, select the device where the application is installed. Click Settings > Embedded Solutions > Solutions Management. Under the appropriate application, click Update License. In the Update License window, select Use a network license server. Click Update License.

  • Page 10: Exporting And Importing Configuration Files

    For example: myserver (device name) 111.111.111.111 (IP address) Modify the Share Path field using the following format: \\Device_Name_or_IP\Share_Name. For example: \\myserver\share \\111.111.111.111\share Click Apply. Restart the printer. If you do not restart the printer after upgrading and modifying the Share Path field, then faxes may be lost. Configuring a Fax Forward destination Note: If you are upgrading from version 2.0.5 or earlier of the application to version 2.0.6 or later, then see “Upgrading from version 2.0.5 or earlier to version 2.0.6 or later”...

  • Page 11: Configuring Applications Using Markvision Professional

    Click Configure > Export. Follow the instructions on the computer screen to save the configuration file, and then enter a unique file name or use the default name. Note: If a JVM Out of Memory error occurs, then repeat the export until the configuration file is saved. Importing a configuration From the Embedded Web Server, click Settings or Configuration.

  • Page 12: Accessing Application Configuration Settings Using Markvision Professional

    Method two From the MarkVision Professional Home screen, select Embedded Solutions ‑ Solutions Management from the All Tasks list. Use the Quick Find or Folders tabs to select a device. Note: When a device managed by MVP is not supported by a specific task, its name will appear with a black line through it in the Quick Find or Folders tabs.

  • Page 13: Exporting And Importing A Configuration Using Markvision Professional

    Exporting and importing a configuration using MarkVision Professional Exporting configuration settings From the MarkVision Professional Home screen, select Embedded Solutions ‑ Solutions Management from the All Tasks list. Using the Quick Find or Folders tabs, select the device or devices where the application is installed. Use Ctrl + click and Shift + click to select multiple devices.

  • Page 14: Troubleshooting

    Troubleshooting Fax Forward troubleshooting Fax is not forwarded to the destination Note: If a received fax has not been forwarded to the destination, then it will be printed at the printer. Try one or more of the following: AKE SURE THE DESTINATION SERVER IS FUNCTIONING PROPERLY AKE SURE THE DESTINATION IS CONFIGURED CORRECTLY For more information, see “Configuring a Fax Forward destination”...

  • Page 15: Appendix

    Appendix Checking which version of the Embedded Solutions Framework is installed on a printer Type the printer IP address or hostname in the address field of your Web browser. From the Embedded Web Server, click Reports > Device Settings. Scroll down until you see Embedded Solutions (usually found near the bottom). Under Embedded Solutions, the value next to Framework = signifies the installed version.

  • Page 16: Notices

    International, Inc. ("Lexmark") that, to the extent your Lexmark product or Software Program is not otherwise subject to a written software license agreement between you and Lexmark or its suppliers, governs your use of any Software Program installed on or provided by Lexmark for use in connection with your Lexmark product. The term "Software Program"...
  • Page 17 (including contract, breach, estoppel, negligence, misrepresentation, or tort), shall be limited to the greater of $5,000 or the money paid to Lexmark or its authorized remarketers for the license hereunder for the Software Program that caused the damages or that is the subject matter of, or is directly related to, the cause of action.
  • Page 18 DFARS 252.227-7013 and in similar FAR provisions (or any equivalent agency regulation or contract clause). CONSENT TO USE OF DATA. You agree that Lexmark, its affiliates, and agents may collect and use information you provide in relation to support services performed with respect to the Software Program and requested by you.

  • Page 19: Index

    8 Embedded Web Server 10 configuration files 14 installing descriptor file 11 descriptor file fetching 11 Lexmark Embedded Solutions installing 11 Framework destination checking version number 15 configuring 10 Lexmark License Server installing 7...

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