Lexmark Apps Administrator's Manual
Downtime reporting administrator's guide
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- Administrator's manual (19 pages) ,
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- Administrator's manual (12 pages)
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Table of Contents
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Summary of Contents for Lexmark Apps
- Page 1 Downtime Reporting Administrator's Guide November 2012 www.lexmark.com...
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Page 2: Table Of Contents
Contents Contents Overview.....................3 Configuring Downtime Reporting..............4 Adding or editing a source report folder....................4 Customizing the display icon........................5 Configuring the device settings.........................5 Configuring logging options........................6 Configuring the printer driver to print to the application.................7 Using Downtime Reporting................8 Retrieving forms and reports from the printer..................8 Retrieving forms and reports from the Web.....................8 Troubleshooting..................10 Appendix....................12... -
Page 3: Overview
Overview Overview Downtime Reporting gives healthcare providers instant access to critical forms and reports online even if their IT system or network is down. As documents are updated throughout the day, the application continuously streams them from an FTP site or a shared folder on the network to the printer, and then stores them on the secure printer hard disk. During a downtime event, medical staff can easily access a form or report from the printer control panel or the Embedded Web Server, and then print it. -
Page 4: Configuring Downtime Reporting
Configuring Downtime Reporting Configuring Downtime Reporting Adding or editing a source report folder Access the application configuration settings from the Embedded Web Server or MarkVision Professional. To add a new source report folder, click Add. To edit or delete a source report folder, select a folder, and then click Edit or Delete. Customize the settings. -
Page 5: Customizing The Display Icon
Configuring Downtime Reporting Network Share Settings If the forms and reports are stored on a shared folder on the network, then configure the following settings. The application copies the files from the network share and saves them on the printer hard disk. •... -
Page 6: Configuring Logging Options
Configuring Downtime Reporting • Direct Print Folder Delimiter—Type the delimiter to use when creating subfolders inside the \Direct Print folder. Nested folders inside the \Direct Print folder are created by specifying a file name that meets the naming convention for Direct Print folder creation. For example, to save a document named Test.txt in \Folder1\Subfolder1\, rename the document as Folder1_Subfolder1_Test.txt, where “_”... -
Page 7: Configuring The Printer Driver To Print To The Application
Configuring Downtime Reporting Configuring the printer driver to print to the application If you want the application to intercept regular print jobs and save them on the printer hard disk, then you must configure the Universal Print Driver (UPD) to print to Port 9444. This activates the Direct Print function which automatically saves all print jobs sent to the printer in the \Direct Print folder in the printer hard disk. -
Page 8: Using Downtime Reporting
Using Downtime Reporting Using Downtime Reporting Retrieving forms and reports from the printer From the printer home screen, touch the application icon. If necessary, type the user name and password to access the application. Select the folder that contains the file you want to print. To search for a file or folder, touch Search, and then type the file or folder name. - Page 9 Using Downtime Reporting Notes: • If the printer is configured to listen on Port 9444, then all print jobs sent to the printer are automatically saved in the \Direct Print folder in the printer hard disk. The files inside this folder can only be retrieved for printing using the application, but cannot be viewed from the Web.
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Page 10: Troubleshooting
Troubleshooting Troubleshooting Downtime Reporting troubleshooting An application error has occurred Try one or more of the following: HECK THE SYSTEM LOG Obtain the printer IP address: • From the printer home screen • From the TCP/IP section in the Network/Ports menu •... -
Page 11: License Error
License error Try one or more of the following: AKE SURE THE APPLICATION IS LICENSED Applications require a license to run. For more information on purchasing a license, contact your Lexmark representative. ‑ ‑ AKE SURE THE LICENSE IS UP DATE Make sure the license for the application has not yet expired. -
Page 12: Appendix
Open a Web browser, and then type the printer IP address in the address field. The Embedded Web Server appears. From the navigation menu on the left, click Settings or Configuration, and then do one of the following: • Click Apps > Apps Management. • Click Device Solutions > Solutions (eSF). •... - Page 13 Appendix Click Configure, and then do one of the following: • To export a configuration to a file, click Export, and then follow the instructions on the computer screen to save the configuration file. Note: If a JVM Out of Memory error occurs, then repeat the export process until the configuration file is saved.
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Page 14: Edition Notice
All rights reserved. Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries. - Page 15 Notices as applicable, the Commercial Computer Software and Commercial Software Documentation are licensed to the U.S. Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users pursuant to the terms and conditions herein.
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Page 16: Index
Index Index accessing application configuration importing a configuration troubleshooting settings using the Embedded Web an application error has using the Embedded Web Server 12 occurred 10 Server 12 importing a configuration using the cannot print or view reports 11 adding source report folder 4 Embedded Web Server 12 cannot retrieve forms and application configuration settings...