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Administration Guide
5.
In the Distiller Settings section, clear the check box beside each file format that you want to turn off support for.
6.
Click OK.
7.
On the computer that hosts the BlackBerry® Enterprise Server, in the Windows® Services, restart the BlackBerry Dispatcher.
8.
On the computer that hosts the BlackBerry Attachment Service, in the Windows Services, restart the BlackBerry Attachment
Service.
Add support for additional attachment file formats
If your organization's messaging server connects to a document management system that renames file format extensions, you
must add the extensions to the list of supported file formats.
1.
On the computer that hosts the BlackBerry® Attachment Service, on the taskbar, click Start > Programs > BlackBerry
Enterprise Server > BlackBerry Server Configuration.
2.
On the Attachment Server tab, in the Configuration Option drop-down list, click Connector Configuration.
3.
In the Format Extension field, type the file format extensions that you want to add support for.
4.
Click OK.
5.
On the computer that hosts the BlackBerry® Enterprise Server, in the Microsoft® Windows® Services, restart the BlackBerry
Dispatcher.
Add support for additional attachment file formats
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