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Manuals and User Guides for Blackberry Enterprise Server For MDS. We have
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Blackberry Enterprise Server For MDS manual available for free PDF download: Administration Manual
Blackberry Enterprise Server For MDS Administration Manual (122 pages)
Administration Guide
Brand:
Blackberry
| Category:
Software
| Size: 0.97 MB
Table of Contents
Table of Contents
3
1 Creating Administrator Accounts
11
Administrative Roles
11
Creating a Blackberry Enterprise Server Administrator in a Microsoft SQL Server Environment
12
Assign an Administrative Role to a New or Existing Microsoft SQL Server Database Account
12
Configure the Blackberry Manager to Use Database Authentication in a Microsoft SQL Server Environment
13
2 Configuring Security Options
14
How the Blackberry Enterprise Solution Encrypts Data on the Transport Layer
14
Symmetric Key Encryption Algorithms that the Blackberry Enterprise Solution Uses
14
Change the Encryption Type
14
Generating Organization-Specific Encryption Keys for PIN Message Encryption
15
Generate a New Peer-To-Peer Encryption Key
15
Authenticating the Blackberry MDS Integration Service to the Blackberry Manager and Web Services
15
Allow the Blackberry MDS Integration Service to Communicate with the Blackberry Manager
16
Allow Client Authentication between the Blackberry MDS Integration Service and Web Services
16
3 Setting up Proxy Servers for Blackberry Enterprise Server Components
18
Configuring Certain Blackberry Enterprise Server Components to Use Proxy Servers
18
Configure a Blackberry Enterprise Server Component to Use a .Pac File
18
Configure a Blackberry Enterprise Server Component to Use a Proxy Server
19
Configure a Blackberry Enterprise Server Component to Authenticate to a Proxy Server on Behalf of Blackberry Devices
19
4 Sharing Blackberry Enterprise Server Components
21
Configuring Multiple Blackberry Enterprise Server Instances to Use the same Blackberry Enterprise Server Component
21
Configure Multiple Blackberry Enterprise Server Instances to Use the same Blackberry MDS Connection Service
21
Configure Multiple Blackberry Enterprise Server Instances to Use the same Blackberry MDS Integration Service
22
5 Configuring User Accounts
23
Adding User Accounts to the Blackberry Enterprise Server
23
Add User Accounts to the Blackberry Enterprise Server
23
Creating User Groups
23
Create a User Group
23
Add a User Account to a User Group
24
6 Sending Software and Blackberry Java Applications to Blackberry Devices
25
Making Blackberry Device Software and Java Applications Available to Users
25
Making Software and Applications Available on a Network Drive
25
Install the Blackberry Device Software on a Network Drive
25
Add a Java Application to a Network Drive
26
Add the Blackberry MDS Runtime to a Network Drive
26
Indexing Applications on a Network Drive
26
Create or Update a Software Index for Applications on a Network Drive
26
Share a Network Drive for Applications
27
Defining Software Configurations
27
Create a Software Configuration
27
Define an Application Control Policy
28
Assign an Application Control Policy to an Application
28
Assign a Software Configuration to a User Group
29
Assign a Software Configuration to a User Account
29
Send an Application to a Blackberry Device over the Wireless Network
29
Monitor Wireless Application Push Failures
30
Error Messages: Wireless Application Push
30
Install the Blackberry Device Software or Blackberry Applications on a Blackberry Device Using the Blackberry Manager
32
7 Making Blackberry MDS Runtime Applications Available to Users
34
Creating Blackberry MDS Runtime Applications and Sending Them to Blackberry Devices
34
Preparing Blackberry Devices to Install Blackberry MDS Runtime Applications
36
Configuring Access to Web Services and Managing Signed and Unsigned Applications
37
Allow Blackberry MDS Runtime Applications to Access Web Services Using HTTPS
37
Define a Blackberry MDS Runtime Application as a Trusted Application
37
Configure Whether Users Can Install Unsigned Blackberry MDS Runtime Applications on Blackberry Devices
38
Configuring How Users Access and Use Blackberry MDS Runtime Applications
38
Create a Blackberry MDS Integration Service Device Policy
38
Assign a Blackberry MDS Integration Service Device Policy to a User Group
39
Assign a Blackberry MDS Integration Service Device Policy to a Specific User
39
Sending Blackberry MDS Runtime Applications and Blackberry Browser Applications to Blackberry Devices
40
Install a Blackberry MDS Runtime Application on Blackberry Devices
40
Install a Blackberry MDS Runtime Application on a Specific Blackberry Device
40
Applying an Application Control Policy to a Blackberry MDS Runtime Application
41
Add the Application Launcher File for a Blackberry MDS Runtime Application to the Network Drive
41
Assign an Application Control Policy to a Blackberry MDS Runtime Application
42
8 Configuring How Users Access Enterprise Applications and Web Content
44
Specifying a Blackberry MDS Connection Service as the Central Push Server
44
Specify the Central Push Server
44
Configuring How Blackberry Devices Authenticate to Content Servers
44
Configure How Blackberry Devices Authenticate to Content Servers
45
Configure the Blackberry MDS Connection Service to Authenticate Blackberry Devices to Content Servers that Use NTLM
45
Configure the Blackberry MDS Connection Service to Authenticate Blackberry Devices to Content Servers that Use Kerberos
46
Configure the Blackberry MDS Connection Service to Authenticate Blackberry Devices to Content Servers that Use LTPA
46
Configure the Blackberry MDS Connection Service to Authenticate Blackberry Devices to the RSA Authentication Manager
46
Configuring How the Blackberry MDS Connection Service Manages Requests for Web Content
47
Configure the Blackberry MDS Connection Service to Manage HTTP Cookie Storage
47
Configure the Timeout Limit for HTTP Connections with Blackberry Devices
48
Configure the Timeout Limit for HTTP Connections to Web Servers
48
Configure the Maximum Number of Times that the Blackberry Browser Accepts HTTP Redirections
48
Permitting Push Applications to Make Trusted Connections to a Blackberry MDS Connection Service
49
Create a Key Store to Store Certificates for Use with HTTPS Connections
49
Add a Certificate for the Blackberry MDS Connection Service
49
Export the Blackberry MDS Connection Service Certificate to Make It Available to Push Applications
50
Import the Blackberry MDS Connection Service Certificate to the Key Store of a Push Application
50
Configuring a Blackberry MDS Connection Service to Trust Web Servers
51
Allow Blackberry Devices to Connect to Untrusted Web Servers
51
Configure the Blackberry MDS Connection Service to Retrieve Certificates for Web Servers
51
Configure the Blackberry MDS Connection Service to Retrieve the Status of Certificates for Web Servers
52
Add a Retrieved Certificate for a Web Server to the Key Store
53
Configuring How the Blackberry MDS Connection Service Connects to Blackberry Devices
53
Specify the Pending Content Timeout Limit for the Blackberry MDS Connection Service
53
Allow Java Applications to Use Persistent Socket Connections with the Blackberry MDS Connection Service
54
Specify the Thread Pool Size of the Blackberry MDS Connection Service
54
Specify the Maximum Number of Persistent Socket Connections
54
Specify the Port Number that the Web Server Listens on for Push Application Requests
55
Specify How Often the Blackberry MDS Connection Service Polls for Configuration Information
55
9 Assigning Blackberry Devices to Users
56
Assigning Blackberry Devices to User Accounts
56
Option 1: Activate a Blackberry Device Using the Blackberry Manager
56
Option 2: Activating Blackberry Devices over the Wireless Network
56
10 Managing Administrator Accounts
59
Assign a Blackberry Enterprise Server Administrator to a Different Administrative Role
59
Delete an Administrator Account from a Blackberry Enterprise Server
59
11 Controlling the Blackberry Enterprise Solution
60
Controlling Blackberry Device Access to the Blackberry Enterprise Server
60
Turn on the Enterprise Service Policy
60
Permit a User to Override the Enterprise Service Policy
61
Controlling Blackberry Device Behavior Using IT Policies
61
Create an IT Policy
61
Assign an IT Policy to a Group of Users
62
Assign an IT Policy to a User Account
63
Enforcing IT Policy Changes over the Wireless Network
63
Deactivating Blackberry Devices Without Applied IT Policies
64
Changing the Default Behavior of Blackberry Devices and the Blackberry Desktop Software
65
Returning to the Default Behavior of Blackberry Devices and the Blackberry Desktop Software
66
Creating New IT Policy Rules to Control Third-Party Applications
66
12 Managing User Accounts
68
Managing User Groups
68
Change the Properties of a User Group
68
Rename a User Group
68
Delete a User Group
69
Managing User Accounts
69
Move a User Account to a Different User Group
69
Move a User Account out of a User Group
69
Move a User Account from One Blackberry Enterprise Server to Another
70
Delete a User Account from the Blackberry Enterprise Server
70
13 Protecting and Reassigning Blackberry Devices
71
Protecting Lost, Stolen, or Replaced Blackberry Devices
71
Protect a Lost Blackberry Device
71
Protect a Lost Blackberry Device that a User Might Recover
72
Protect a Stolen Blackberry Device
72
Reissuing Blackberry Devices to New Users
72
Preparing a Blackberry Device for Redistribution
73
14 Managing the Delivery of Blackberry Java Applications, Blackberry Device Software, and Device Settings to Blackberry Devices
74
Managing Blackberry Java Applications on Blackberry Devices
74
Upgrade an Application on a Blackberry Device over the Wireless Network
74
Remove Applications from Blackberry Devices over the Wireless Network
74
Change an Application Control Policy
74
Managing Software Configurations
75
Delete a Software Configuration from a User Account
75
Create a Software Configuration Based on an Existing Software Configuration
75
15 Managing Attachment Support
76
Changing How a Blackberry Attachment Service Converts Attachments
76
Optimize How the Blackberry Attachment Service Converts Attachments
76
Blackberry Attachment Service Optimization Settings
77
Change the Maximum File Size for Attachments that Users Can Receive
78
Suggested File Sizes for Attachments
78
Change the Maximum Dimensions for Image Attachments that Users Can View
78
Changing How the Blackberry Messaging Agent Reconciles Attachments to the Messaging Server
79
Change the Maximum File Size for Attachments that Users Can Send
79
Prevent Users from Sending Large Attachments
80
Change the Maximum File Size of Attachments that Users Can Download
80
Turn off Support for an Attachment File Format
80
Add Support for Additional Attachment File Formats
81
16 Managing Blackberry MDS Runtime Applications and Blackberry Browser Applications
82
Upgrade a Blackberry MDS Runtime Application on Blackberry Devices
82
Remove a Trusted Certificate from the Blackberry MDS Integration Service
83
Making Installed Blackberry MDS Runtime Applications Unavailable on Blackberry Devices
83
Make an Installed Blackberry MDS Runtime Application Unavailable on Blackberry Devices
83
Make an Installed Blackberry MDS Runtime Application Available on Blackberry Devices Again
83
Removing Blackberry MDS Runtime Applications and Blackberry Browser Applications
84
Make a Blackberry MDS Runtime Application Unavailable for Installation
84
Remove an Installed Blackberry MDS Runtime Application from Blackberry Devices
84
Remove an Installed Blackberry MDS Runtime Application from a Specific Blackberry Device
85
Configuring a New Connection between a Blackberry MDS Integration Service and a Blackberry MDS Connection Service
85
Make a Blackberry MDS Connection Service Available to a Blackberry MDS Integration Service
86
Make a Blackberry MDS Connection Service Unavailable to a Blackberry MDS Integration Service
86
17 Managing How Users Access Enterprise Applications and Web Content
87
Restricting User Access to Content on Web Servers
87
Restrict Requests for Content on Web Servers from Blackberry Devices
87
Specify Web Address Patterns
87
Create a Pull Rule
88
Restrict or Allow Web Address Patterns Using a Pull Rule
88
Assign a Pull Rule to a User Group
89
Assign a Pull Rule to a Specific User
89
Restricting User Access to Media Content in the Blackberry Browser
89
Prevent Users from Accessing Specific Media Types
90
Configure a Maximum File Size for Media Types
90
Restricting the Push Application Content that Users Can Receive
90
Restrict Push Applications from Sending Data to Blackberry Devices
91
Create Push Initiators for Push Applications
91
Turn on Push Authorization
92
Create a Push Rule
92
Assign Push Initiators to a Push Rule
93
Assign a Push Rule to a User Group
93
Assign a Push Rule to a Specific User
93
Encrypt Push Requests that Push Applications Send to Blackberry Devices
94
Associate a Push Initiator with the Blackberry MDS Integration Service
94
Managing Push Application Requests
95
Specify Device Ports for Application-Reliable Push Requests
95
Store Push Application Requests in the Blackberry Configuration Database
96
Configure the Settings for Storing Push Requests in the Blackberry Configuration Database
96
Configure the Maximum Number of Active Connections that the Blackberry MDS Connection Service Can Process
96
Delete Requests from the Push Request Queue Manually
97
18 Monitoring a Blackberry Domain
98
How the Blackberry Controller Monitors the Blackberry Enterprise Server Components
98
Change How the Blackberry Controller Restarts the Blackberry Messaging Agent
98
Change How the Blackberry Controller Restarts the Blackberry Enterprise Server Services
101
Monitoring the Blackberry MDS Integration Service Notification Messages
102
Set up Monitoring of the Blackberry MDS Integration Service Notification Messages for a Blackberry Device
102
Monitor the Blackberry MDS Integration Service Notification Messages for a Blackberry Device
103
Filter the Blackberry MDS Integration Service Notification Messages by Date and Time
103
Block Notification Messages from a Web Services Host
103
Remove All Notification Messages for the Blackberry MDS Integration Service
104
Monitoring PIN Messages, SMS Text Messages, and Calls
104
Change the Default Location for the PIN Message, SMS Text Message, and Phone Log Files
104
Monitor PIN Messages
104
Monitor SMS Text Messages
105
Turn off Call Logging
106
Log Files for the Blackberry Enterprise Server Components
106
Changing Where the Blackberry Enterprise Server Components Write Log Files
106
Change the Location Where the Blackberry Enterprise Server Components Write Log Files
106
Store All of the Blackberry Enterprise Server Component Log Files in One Folder
107
Changing How the Blackberry Enterprise Server Components Create Log Files
107
Add a Prefix to the File Names of All the Blackberry Enterprise Server Component Log Files
107
Configure the Maximum Size for a Blackberry Enterprise Server Component Log File
107
Change the Logging Level for a Blackberry Enterprise Server Component
108
Create a New Blackberry Enterprise Server Component Log File When the Current Log File Reaches the Maximum Size
108
Change the Identifier for a Blackberry Enterprise Server Component Log File
109
Prevent a Blackberry Enterprise Server Component from Creating a Daily Log File
109
Configure When to Delete Blackberry Enterprise Server Component Log Files
109
Changing How the Blackberry MDS Connection Service Creates a Log File
110
Change the Logging Level for the Blackberry MDS Connection Service
110
Change the Location Where the Blackberry MDS Connection Service Writes Log Files
110
Change the Interval at Which the Blackberry MDS Connection Service Writes Information to the Log File
111
Change the Logging Level for the UDP Log File
111
Change the Port Number that the Blackberry MDS Connection Service Connects to When Sending UDP Log File Messages
111
Change the Logging Level for the TCP Log File
112
Change the Port Number that the Blackberry MDS Connection Service Connects to When Sending TCP Log File Messages
112
Change the Logging Level for the Event Log File
112
Change Which Blackberry MDS Connection Service Activities Are Written to the Log File
113
19 Managing a Blackberry Domain
115
Managing Multiple Blackberry Domain Instances
115
Connect the Blackberry Manager to a Different Blackberry Domain
115
Managing CAL Keys
115
Add or Delete a CAL Key
116
Copy a License Key to a Text File
116
20 Glossary
117
21 Legal Notice
120
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