Managing The Quarantine; Viewing Files And File Details In The Quarantine; Rescanning Files In The Quarantine For Viruses - Symantec 10551441 - AntiVirus Corporate Edition Client Manual

Managing the Quarantine

Viewing files and file details in the Quarantine

Rescanning files in the Quarantine for viruses

You can place files that are infected by viruses or security risks in the
Quarantine.
Files are placed in the Quarantine in one of two ways:
Symantec AntiVirus is configured to move infected items detected during
■
Auto-Protect or a scan to the Quarantine.
You manually select a file and add it to the Quarantine.
■
The Symantec AntiVirus preset options for Auto-Protect and all scan types are
to clean a virus from an infected file on detection, but to place the file in the
Quarantine if it cannot be cleaned. For security risks, the default option is to
place the infected files in the Quarantine, and to repair the side effects of the
security risk.
To add a file manually to the Quarantine
1 In Symantec AntiVirus, in the left pane, click View.
2 In the right pane, click Quarantine.
3
On the toolbar, click Add New Item to Quarantine.
4 Locate and select the file, and then click Add.
5 Click Close.
You can view files that have been placed in the Quarantine and details about the
files, such as the name of the virus, the name of the computer on which the file
was found, and so on.
To view files and file details in the Quarantine
1 In Symantec AntiVirus, on the View menu, click Quarantine.
2 Right-click the file that you want to view, and then click Properties.
If a file is placed in the Quarantine, update your definitions. Depending on how
your administrator has configured the Quarantine, when definitions have been
updated, files in the Quarantine might get scanned, cleaned, and restored
automatically or the Repair Wizard might appear, letting you rescan the files in
the Quarantine.
What to do if a virus or security risk is found
Managing the Quarantine
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