Symantec 10024200 - 50PK SYM ANTIVIRUS 8.0 User Manual

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Summary of Contents for Symantec 10024200 - 50PK SYM ANTIVIRUS 8.0

  • Page 1 User Guide...
  • Page 2 Norton AntiSpam, Norton AntiVirus, Norton Internet Security, Norton 360, and Norton SystemWorks are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Windows is a trademark of Microsoft Corporation. Other names may be trademarks of their respective owners.
  • Page 3 ( Documentation”), that You have a licensed copy of the Software for accompanies this License Agreement each computer that can access the Software over (collectively the Software”) is the property of that network; Symantec or its licensors, and is protected by...
  • Page 4 Software, the Software will cease to function A. You shall have the right to receive new until activation is complete; at which time the features to the Software as Symantec, in its sole Software functionality will be restored. In the discretion, makes such features available with event that You are not able to activate the the Software during Your Service Period.
  • Page 5: Limited Warranty

    Software. You may will be that Symantec will, at its option, replace change the account name at any time after any defective media returned to Symantec installation of the Software (recommended).
  • Page 6 Any use, modification, questions concerning this License Agreement, reproduction release, performance, display or or if You desire to contact Symantec for any disclosure of the Software by the U.S. reason, please write to Symantec Customer Government shall be solely in accordance with Service, 555 International Way, Springfield, OR the terms of this License Agreement.
  • Page 7: Technical Support

    Technical Support, Symantec may determine that the technical issue is beyond the scope of the Technical Support. Symantec reserves the right to refuse, suspend or terminate any of the Technical Support in its sole discretion. CPS / S 1.1 / NAV-NIS...
  • Page 9: Table Of Contents

    Contents Chapter 1 Installation Before you begin ........11 Installing and activating Norton AntiVirus .
  • Page 10 Contents...
  • Page 11: Installation

    Norton AntiVirus contains an antivirus program. If you have other antivirus programs that are installed on your computer, an uninstall panel may appear to help you remove them. Symantec strongly recommends that you remove the other antivirus programs. Follow the instructions on the uninstall panel.
  • Page 12: If The Opening Panel Does Not Appear

    Installation If the opening panel does not appear To install and activate Norton AntiVirus 1 Do one of the following: If you install from a CD, insert the CD into the CD-ROM drive. If you downloaded your copy of Norton AntiVirus, double-click the file that you downloaded.
  • Page 13: Getting Started

    Getting started This chapter includes the following topics: Starting Norton AntiVirus Activating your product Exploring the main window Viewing the status of your protection categories About the Security Status indicator For more information Starting Norton AntiVirus “Responding to Norton AntiVirus protects any computer on which it is Security Status installed.
  • Page 14: Activating Your Product

    Activation Needed alert regularly until you activate the product. Product activation reduces software piracy and ensures that you are using authentic Symantec software. You must activate your product within the time period that is specified by the alert, or your product will stop working.
  • Page 15: Exploring The Main Window

    Exploring the main window If you cannot activate your product If you cannot connect to the Symantec servers to activate your product, first check to see if you have parental control software, either installed or through your ISP, that might be blocking the connection.
  • Page 16 Norton product Norton Account Lets you manage all of your Norton product information from one location Help & Support Lets you view the Norton Support Web page, the Symantec Help Center, and the About Norton AntiVirus information...
  • Page 17 Getting started Exploring the main window 3 On the left side of the main window, click the option that you want to explore. Your options are: Security Status Lets you view the security status of your computer Network Map Lets you set up and view Network Security Map features Run LiveUpdate Lets you check for the latest product...
  • Page 18: Viewing The Status Of Your Protection

    Getting started Viewing the status of your protection categories 4 In the center of the window, click the option bar that you want to explore. Your options are: Tasks & Scans Lets you run the tasks that are specific to your product Settings Lets you view and customize options that are specific to your...
  • Page 19: About The Security Status Indicator

    Getting started About the Security Status indicator 3 Optionally, do any of the following: To view more details about the security status of an item, click the item. To fix the status of an item that affects your system's overall health evaluation, click the item, and then click Fix.
  • Page 20 Getting started About the Security Status indicator A Security Status indicator appears on the left side of the main window. The status levels are as follows: Secure No action is required on your part. Attention Some issues require your attention, but your computer is not at risk.
  • Page 21: For More Information

    For more information The product documentation helps you use Norton AntiVirus. You can find the information that you need on your computer and on the Symantec Web site. Accessing Help Help is available throughout your Symantec product. Help provides links to information that assists you with the specific tasks that you want to complete.
  • Page 22 If you purchased this product as a download, the PDF and Adobe Reader are not included. You must download the PDF from the Symantec Web site and Adobe Reader from the Adobe Web site. To install Adobe Reader from the CD 1 Insert the CD into the CD-ROM drive.
  • Page 23 Getting started For more information To access the Symantec Web site from the Reports & Statistics section 1 In the main window, click the Norton AntiVirus tab, and then click the Reports & Statistics bar. 2 Click View Online Virus Encyclopedia.
  • Page 24 Getting started For more information...
  • Page 25: Responding To Emergencies

    Scan as directed. After you delete the temporary files, you should begin the installation again and run the Symantec Pre-Install Scan to be sure that you have resolved the problem. After you run the Pre-Install Scan, you should delete any installation files that are left behind from your initial installation attempt.
  • Page 26: If You Suspect That Your Computer Is Infected With

    To scan for viruses with Symantec Security Check 1 On the Internet, visit the Symantec Security Response Web site at the following URL: http://security.symantec.com 2 In the Symantec Security Check window, click Go.
  • Page 27: Service And Support Solutions

    Under the Home & Home Office section, select your product. Then, from the list of options, choose the item that best describes your issue. The Symantec Web site also contains answers to the most common customer questions. If you received this product when you purchased your computer, your computer manufacturer may be responsible for providing your support.
  • Page 28: Support For Old And Discontinued Versions

    Symantec shall provide complimentary support and pay for support in accordance with the most current consumer support policy of Symantec. You can find the current Symantec consumer support policies on our Web site at: www.symantec.com/techsupp/support_policy.html Support for old and discontinued...
  • Page 29: Worldwide Service And Support

    Please note that features may be added, modified, or removed during this period. Worldwide service and support Support solutions vary by country. For Symantec and International Partner locations that are outside of the United States, contact one of the service and support offices that are listed in this section.
  • Page 30 Service and support solutions Worldwide service and support Region Contact information Europe, Middle Symantec Ltd Consumer Services & Support East, and Africa PO Box 5689 Blanchardstown Dublin 15 Ireland http://www.symantec.com/en/uk/home_homeoffice/ support/index.jsp Latin America Symantec Brasil Sevico e Suporte Symantec Caixa Postal 3037...
  • Page 31: Index

    Scan Now 17 Security Status 17 Settings 18 Help Subscription 17 accessing 21 Support 15 printing 21 Task & Scans 18 Symantec service and support 27 View History 17 Identity 19 Norton AntiVirus installation desktop icon 14 from CD 11...
  • Page 32 Security Status indicator 19 on CD 22 status levels 19 opening 22 options 17 virus protection Pre-Install Scan 25 Symantec Security Check 26 phone activation 15 Pre-Install Scan problems running 25 scans Symantec Security Check 26 Service and Support 27...
  • Page 33 PN: 12693215...

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