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Symantec AntiVirus Corporate Edition Manuals
Manuals and User Guides for Symantec AntiVirus Corporate Edition. We have
4
Symantec AntiVirus Corporate Edition manuals available for free PDF download: Administrator's Manual, Installation Manual, Client Manual, Reference Manual
Symantec AntiVirus Corporate Edition Administrator's Manual (216 pages)
Administration Guide
Brand:
Symantec
| Category:
Software
| Size: 1 MB
Table of Contents
Technical Support
3
Customer Service
4
Table of Contents
5
Chapter 1 Managing Symantec Antivirus
13
About Managing Symantec Antivirus
13
Managing Symantec Antivirus
13
Managing with the Symantec System Center
13
Managing with the Symantec System Center
14
Using Console Views
15
Saving Console Settings
16
Understanding Symantec System Center Icons
17
Discovering Computers and Refreshing the Console
19
Auditing Computers
31
About Clients and Servers
37
About Primary Servers
37
About Secondary Servers
38
About Parent Servers
38
About Server and Client Groups
38
Deciding Whether to Manage with Server Groups And/Or Client Groups
39
Server and Client Group Scenario
40
Managing with Server Groups
41
Creating Server Groups
41
Locking and Unlocking Server Groups
42
Working with Server Group Passwords
43
Renaming Server Groups
45
Selecting a Primary Server for a Server Group
45
Changing Primary and Parent Servers
46
Moving a Server to a Different Server Group
46
Viewing Server Groups
47
Deleting Server Groups
48
Enhancing Server Group Security
48
How the Access List Works
48
Implementing Enhanced Server Group Security
49
Managing with Client Groups
53
Creating New Client Groups
53
Adding Clients to a Client Group
53
Configuring Settings and Running Tasks at the Client Group Level
54
Finding Client Group Settings
54
Moving Clients in Client Groups
54
Viewing Client Groups
54
Filtering the Client Group View
55
Filtering the Client Group View
56
Renaming Client Groups
57
Deleting Client Groups
57
Changing an Unmanaged Client into a Managed Client (and the Reverse)
58
Configuring Clients Directly
58
How Settings Propagate
59
New Grc.dat Files Overwrite Old Grc.dat Files
60
Chapter 2 Setting up the Alert Management System
61
How Alert Management System Works
62
Configuring Alert Actions
63
Alert Configuration Tasks
63
Configuring Alert Action Messages
64
Speeding up Alert Configuration
66
Configuring the Message Box Alert Action
68
Configuring the Broadcast Alert Action
69
Configuring the Run Program Alert Action
69
Configuring the Load an NLM Alert Action
70
Configuring the Send Internet Mail Alert Action
71
Configuring the Send Page Alert Action
72
Configuring the Send SNMP Trap Alert Action
74
Configuring the Write to Event Log Alert Action
77
Working with Configured Alerts
77
Testing Configured Alert Actions
78
Deleting an Alert Action from an Alert
78
Exporting Alert Actions to Other Computers
78
Using the Alert Management System Alert Log
80
Viewing Detailed Alert Information
82
Filtering the Alert Log Display List
83
Forwarding Alerts from Unmanaged Clients
84
Chapter 3 Scanning for Viruses and Other Threats
89
About Scans in Symantec Antivirus
91
Understanding Auto-Protect Scans
92
Understanding Scheduled Scans
92
Understanding Manual Scans
92
Selecting Computers to Scan
93
Configuring Auto-Protect Scans
96
Configuring Auto-Protect for Files
96
Configuring Auto-Protect Email Scanning for Groupware Applications
105
Configuring Auto-Protect Scanning for Internet Email
106
How to Specify Exclusions
108
Configuring Auto-Protect Settings
109
How to Lock and Unlock Auto-Protect Options
110
Configuring Manual Scans
110
How to Specify Exclusions
113
Deleting Files and Folders that Are Left on Computers by Threats
113
Configuring Scheduled Scans
113
Scheduling Scans for Server Groups or Individual Symantec Antivirus Servers
114
Scheduling Scans for Symantec Antivirus Clients
116
Setting Options for Missed Scheduled Scans
119
Editing, Deleting, or Disabling a Scheduled Scan
119
Running a Scheduled Scan on Demand
120
Deleting Files and Folders that Are Left on Computers by Threats
121
Handling Symantec Antivirus Clients with Intermittent Connectivity
121
Configuring Scan Options
123
How to Assign Primary Actions and Secondary Actions for Detected Viruses
123
How to Assign Primary Actions and Secondary Actions for Other Detected Threats
124
Controlling the User Experience
125
Scanning for In-Memory Threats
132
Excluding Files from Scanning
132
Selecting File Types and Extensions to Scan for Viruses
134
Enabling Expanded Threat Categories
139
Setting Options for Scanning Compressed Files
141
Configuring HSM Settings
141
Setting CPU Utilization
144
About Virus Definitions Files
145
About the Alert Management System
61
About Threats
89
Chapter 4 Updating Virus Definitions Files
145
Virus Definitions Files Update Methods
146
Best Practice: Using the Virus Definition Transport Method and Liveupdate Together
147
Best Practice: Using Continuous Liveupdate on 64-Bit Computers
147
Updating Virus Definitions Files on Symantec Antivirus Servers
148
Updating and Configuring Symantec Antivirus Servers Using the Virus Definition Transport Method
148
Updating Servers Using Liveupdate
154
Updating Servers with Intelligent Updater
157
Updating Servers Using Central Quarantine Polling
157
Minimizing Network Traffic and Handling Missed Updates
158
Updating Virus Definitions Files on Symantec Antivirus Clients
160
Updating Virus Definitions Files on Symantec Antivirus Clients Immediately
162
Configuring Managed Clients to Use an Internal Liveupdate Server
163
Enabling and Configuring Continuous Liveupdate for Managed Clients
164
Setting Liveupdate Usage Policies
165
Controlling Virus Definitions Files
166
Verifying the Version Number of Virus Definitions Files
167
Viewing the Threat List
167
Rolling Back Virus Definitions Files
167
Testing Virus Definitions Files
168
About Scanning after Updating Virus Definitions Files
169
Update Scenarios
169
About Responding to Virus Outbreaks
171
Chapter 5 Responding to Virus Outbreaks
171
Preparing for a Virus Outbreak
172
Creating a Virus Outbreak Plan
172
Defining Symantec Antivirus Actions for Handling Suspicious Files
174
Automatically Purging Suspicious Files from Local Quarantines
174
Handling a Virus Outbreak on Your Network
175
Using Virus Alerts and Messages
176
Running a Virus Sweep
176
Tracking Virus Alerts Using Event Logs and Histories
177
Tracking Submissions to Symantec Security Response with Central Quarantine Console
177
About Roaming Clients
179
Chapter 6 Managing Roaming Clients
179
Roaming Client Components
180
How Roaming Works
181
Implementing Roaming
181
Analyzing and Mapping Your Symantec Antivirus Network
182
Identifying Servers for each Hierarchical Level
183
Creating a List of 0 Level Symantec Antivirus Servers
183
Creating a Hierarchical List of Symantec Antivirus Servers
184
Configuring Roaming Client Support Options from the Symantec System Center Console
184
Configuring Additional Roaming Client Support for Roam Servers
187
Configuring Additional Server Types for Roaming Clients
189
Command-Line Options
189
Registry Values
191
About Histories and Event Logs
193
Chapter 7 Working with Histories and Event Logs
193
Sorting and Filtering History and Event Log Data
194
Sorting and Filtering History and Event Log Data
195
Viewing Histories
197
Working with Threat Histories
198
Working with Scan Histories
200
Understanding Event Log Icons
202
Forwarding Client Logs to Parent Servers
203
Configuring Log Forwarding Options
203
Configuring Log Events to Forward
204
Best Practice: Configuring Events to Forward for Sometimes Managed Clients
206
Reviewing the Forwarding Status File
207
Deleting Histories and Event Logs
207
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Symantec AntiVirus Corporate Edition Installation Manual (174 pages)
Installation Guide
Brand:
Symantec
| Category:
Software
| Size: 1 MB
Table of Contents
Installation Guide
2
Technical Support
3
Customer Service
4
Limited Warranty
6
License Agreement
9
Table of Contents
13
Chapter 1 Introducing Symantec Antivirus
19
About Symantec Antivirus
19
Components of Symantec Antivirus
20
What's New in this Release
21
How Symantec Antivirus Works
24
How the Symantec System Center Works
24
How Installation Works
26
How Protection Updating Works
26
How Symantec Antivirus Communication Works
27
How Alerting Works
29
How the Digital Immune System Works
30
What You Can Do with Symantec Antivirus
31
Deploy Protection Efficiently
31
Protect against Viruses
32
Protect against Other Threats
33
Manage Symantec Antivirus Clients Based on Their Connectivity
34
Centrally Manage and Update Security
34
Ensure that Remote Clients Comply with Your Security Policy
35
Verify Security Status
36
Establish and Enforce Policies
36
View History and Event Log Data
36
Where to Get more Information about Symantec Antivirus
37
Chapter 2 Planning the Installation
39
Installation Overview
39
Typical Installation Tasks
39
Installation Guidelines
40
About Creating an Installation Plan
40
How to Implement a Solution
41
About Symantec System Center Management Components
42
Server Installation Methods
44
Client Installation Methods
45
Types of Symantec Antivirus Clients
47
About Administration Tools
48
Methods for Updating Virus Definitions Files
50
Best Practice: Piloting Symantec Antivirus in a Lab Setting
52
Simulating a Realistic Network Environment in a Lab Setting
52
Chapter 3 Preparing to Install Symantec Antivirus
57
General Preinstallation Considerations
57
How to Prepare for the Symantec System Center Installation
57
About Customizing the Client and Server Installation Files Using Windows Installer Options
58
About Configuring User Rights with Active Directory
58
About Setting Administrative Rights to Target Computers
58
Preparing for Symantec Antivirus Server Installation
59
Symantec Antivirus Server Installation Options
59
About Required Restarts
60
Locating Servers Across Routers During Installation
60
Verifying Network Access and Privileges
61
Installation Order for Citrix Metaframe on Terminal Server
62
Installing to Netware Servers
62
Terminal Server Protection
64
Preventing User-Launched Virus Scans
65
Preparing for Symantec Antivirus Client Installation
66
About the Symantec Antivirus Client on a Terminal Server
66
About Windows NT/2000 Cluster Server Protection
66
About Required Restarts
67
About Email Support
67
Installation Requirements
69
Required Protocols
69
Symantec System Center and Snap-In Requirements
70
Symantec Antivirus Server Installation Requirements
71
Quarantine Server Requirements
72
Symantec Antivirus Client Installation Requirements
73
Chapter 4 Migrating to the Current Version of Symantec Antivirus
75
Migration Overview
75
Steps to Migrating Your Network to the Current Version of Symantec Antivirus
76
Supported and Unsupported Server and Client Migration Paths
76
Creating Migration Plans
78
Evaluate the Current System Requirements
79
Pilot Your Installation First
79
Minimize Unprotected Clients
79
Plan Your Virus Definitions Update Strategy
80
Decide How to Handle Remote and Sometimes Connected Clients
80
Get Virus Definitions Updating Working Immediately
80
Match Management Snap-In Version to Client Version
80
Move Servers Among Server Groups
80
Train Your Support Staff and End Users
80
Server Migration
80
About Migrating from the Symantec System Center
81
Manually Uninstalling Server Components
81
Installing New Server Components
82
Migrating from Symantec Antivirus on Netware Platforms
85
About Migration from Other Server Antivirus Products
86
Client Migration
86
Installing from the CD
86
Installing from the Symantec System Center
87
How to Determine Parent Servers and Policy
87
In the Symantec Antivirus Panel, Click Install Symantec Antivirus > Install Antivirus Client
87
Existing Liveupdate Server Migration
89
Chapter 5 Installing Symantec Antivirus Management Components
91
Installing the Symantec System Center
91
Installing the Central Quarantine
96
In the Welcome Panel, Click Next
99
In the License Agreement Panel, Click I Accept the Terms in the License
99
Agreement, and then Click Next
99
Installing and Configuring the Liveupdate Administration Utility
103
Where to Find Symantec VPN Sentry Installation Instructions
106
Uninstalling Symantec Antivirus Management Components
106
Uninstalling the Symantec System Center
106
Chapter 6 Installing Symantec Antivirus Servers
107
Server Installation Methods
107
About Symantec Antivirus Server Installation
108
Why AMS Is Installed with Symantec Antivirus Server
109
Installing Symantec Antivirus Servers Locally
110
Deploying the Server Installation Across a Network Connection
112
Starting the Server Installation
112
Running the Server Setup Program
114
Selecting Computers to Which You Want to Install
116
Completing the Server Installation
119
Checking for Errors
122
Manually Loading the Symantec Antivirus Nlms
123
Installing Symantec Antivirus with Netware Secure Console Enabled
123
Installing Directly to a Windows Computer Using the Server Installation Package
125
Manually Installing AMS Server
126
Uninstalling Symantec Antivirus Server
126
Chapter 7 Installing Symantec Antivirus Clients
129
Client Installation Methods
130
About Symantec Antivirus Client Installation
132
About the Client Configurations File
133
Deploying the Client Installation Across a Network Connection
133
Starting the Client Installation
134
Running the Client Setup Program
134
Setting up Client Installations Using Logon Scripts
137
Setting Logon Script Options in the Symantec System Center
137
Associating Users with the Logon Script
139
Installing from the Client Installation Package on the Server
141
Deploying Installation Packages Using Web-Based Deployment
142
Web-Based Deployment Requirements
143
About the Web Server Installation
143
Setting up the Web Server
144
Customizing the Deployment Files
146
Testing the Installation
149
How to Notify Users of the Download Location
149
Installing Symantec Antivirus Clients Locally
150
About Installing Clients Using Third-Party Products
154
About Installing Clients with Active Directory and Tivoli
154
About Installing Clients with Microsoft SMS Package Definition Files
154
About Installing Clients with the Novell Managewise Zenworks Application Launcher
155
Configuring Automatic Client Installations from Netware Servers Without the Symantec System Center
156
Installing the AMS Client Stand-Alone Program on an Unmanaged Client
157
Post-Installation Client Tasks
157
How to Protect the Symantec Antivirus Registry Key on Windows NT 4.0 Computers
157
Configuring Clients Using the Configurations File
158
Obtaining the Configurations File
159
Copying the Configurations File to the Client
159
Uninstalling Symantec Antivirus Clients
160
Appendix A Windows Installer (.Msi) Command-Line Reference
161
Installing Symantec Antivirus Using Command-Line Parameters
161
Default Symantec Antivirus Client Installation
162
Default Symantec Antivirus Server Installation
162
Windows Installer Commands
163
Windows Installer Commands and Properties
163
Symantec Antivirus Properties
164
Symantec Antivirus Server Properties
165
Symantec Antivirus Client Properties
166
Symantec Antivirus Features
167
Symantec Antivirus Server Features
167
Symantec Antivirus Client Features
168
Using the Log File to Check for Errors
168
Identifying the Point of Failure of an Installation
169
Command-Line Examples
169
Symantec AntiVirus Corporate Edition Client Manual (91 pages)
Client Guide
Brand:
Symantec
| Category:
Software
| Size: 1 MB
Table of Contents
Technical Support
3
Customer Service
4
Table of Contents
5
Chapter 1 Introducing Symantec Antivirus
9
About Symantec Antivirus
9
About Updating Stand-Alone Computers
10
About Remote Computers that Connect to a Corporate Network
11
About Viruses
11
How Viruses Spread
12
Virus Types
12
About the Master Boot Record
13
About Security Risks
14
How Symantec Antivirus Responds to Viruses and Security Risks
16
How Symantec Antivirus Protects Your Computer
17
What Keeps Symantec Antivirus Protection Current
18
About the Role of Symantec Security Response
19
How Virus and Security Risk Protection Is Updated
19
Chapter 2 Symantec Antivirus Basics
21
About Content Licensing
21
Installing a Content License to an Unmanaged Client
22
Opening Symantec Antivirus
23
Navigating in the Symantec Antivirus Main Window
24
Viewing Symantec Antivirus Categories
25
Enabling and Disabling Auto-Protect
30
Pausing and Delaying Scans
31
Keeping Virus and Security Risk Protection Current
33
Scheduling Updates with Liveupdate
33
Updating Protection Immediately with Liveupdate
35
Updating Without Liveupdate
35
Using Symantec Antivirus with Windows Security Center
36
For more Information
37
Accessing Online Help
37
Accessing the Symantec Security Response Web Site
38
Chapter 3 Protecting Your Computer from Viruses and Security Risks
39
About the Antivirus and Security Risk Policy
39
What to Scan
40
What to Do if a Virus or Security Risk Is Detected
42
Using Auto-Protect
43
About Auto-Protect and Security Risks
43
About Auto-Protect and Email Scanning
44
Disabling Email Scanning if You Use SSL Connections
45
Viewing Auto-Protect Scan Statistics
45
Modifying Auto-Protect and Using Smartscan
46
Disabling and Enabling Security Risk Scanning in Auto-Protect
46
Using Tamper Protection
47
Enabling, Disabling, and Configuring Tamper Protection
47
Creating Tamper Protection Messages
48
Scanning for Viruses and Security Risks
50
How Symantec Antivirus Detects Viruses and Security Risks
50
What Happens During a Scan
51
About Definitions Files
52
About Scanning Compressed and Encoded Files
52
Initiating Manual Scans
52
Configuring Scanning
55
Creating Scheduled Scans
55
Creating Startup Scans
57
Creating User-Defined Scans
59
Editing and Deleting Startup, User-Defined, and Scheduled Scans
60
Configuring Actions for Viruses and Security Risks
61
Configuring Notifications for Viruses and Security Risks
67
Interpreting Scan Results
71
Excluding Files from Scans
73
Chapter 4 What to Do if a Virus or Security Risk Is Found
75
Acting on Infected Files
75
About Damage that Viruses Cause
77
About the Quarantine
77
Move Files that Are Infected by Viruses to the Quarantine
77
Leave Files that Are Infected by Security Risks in the Quarantine
78
Delete Files that Are Infected by Viruses in the Quarantine
78
Delete Files that Are Infected by Security Risks in the Quarantine
78
Managing the Quarantine
79
Viewing Files and File Details in the Quarantine
79
Rescanning Files in the Quarantine for Viruses
79
When a Repaired File Can't be Returned to Its Original Location
81
Clearing Backup Items
82
Deleting Files from the Quarantine
82
Automatically Purging Files from the Quarantine, Backup Items, and Repaired Items
83
Submitting a Potentially Infected File to Symantec Security Response for Analysis
84
Viewing the Event Log
84
Filtering Items in the Event Log
85
About Clearing Items from the Event Log
86
Exporting Data to a .Csv File
86
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Symantec AntiVirus Corporate Edition Reference Manual (54 pages)
Reference Guide
Brand:
Symantec
| Category:
Software
| Size: 0 MB
Table of Contents
Technical Support
3
Customer Service
4
Table of Contents
5
Chapter 1 Introducing the Reference Guide
7
What Is in the Reference Guide
7
Chapter 2 Antivirus Protection and Email Servers
9
About Configuring Symantec Antivirus on Email Servers
9
Stand-Alone Server Configuration
10
Managed Client Configuration
11
Unmanaged Client Configuration
11
File Scanning on Exchange Servers
12
Directories to Include
13
Directories and Files to Exclude
13
Extensions to Exclude
15
Directories to Exclude When Other Symantec Products Are Installed
16
Chapter 3 Reset ACL Tool
17
About the Reset ACL Tool
17
Restricting Registry Access with the Reset ACL Tool
17
Chapter 4 Importer Tool
19
About the Importer Tool
19
How the Importer Tool Works
20
Where the Importer Tool Is Located
20
Importing Addresses Using the Importer Tool
20
Deleting Entries from the Address Cache
21
Advanced Usage
22
Getting Help While Using the Importer Tool
23
Known Problems
24
Chapter 5 Windows Services
25
Symantec Antivirus Services
25
Symantec System Center Services
28
Chapter 6 Cryptography Basics
29
Overview
29
About Cryptographic Keys and Algorithms
30
About One-Way Hashes and Digital Signatures
31
About Digital Certificates and Pkis
32
About SSL
35
Chapter 7 Event Log Entries
37
Symantec Antivirus Events
37
Chapter 8 How Certificates Are Implemented
43
How Certificates Establish a Chain of Trust
43
How Clients and Servers Authenticate Certificates
45
Authentication Paths and Methods
46
Certificate Store Directories
47
File Naming Conventions
48
Server Group Root Certificates and Private Keys
48
Server Certificates and Private Keys
49
Login CA Certificates and Private Keys
49
Certificate Signing Requests
49
Other Certificate Details
50
Certificate and CSR Counters
50
Certificate and Key File Formats
50
Server Group Root Key Archival
51
About Promoting Secondary Servers to Primary Servers
51
About Viewing Certificates
51
About Preserving Certificates and Issue Time
52
Install a Primary Server and Secondary Server in each Server Group
52
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