Flowchart 2.1—Initial Troubleshooting - HP Compaq nc6000 - Notebook PC Maintenance And Service Manual

Flowchart 2.1—Initial Troubleshooting
Begin
troubleshooting.
Is there
power?
Y
Beeps,
LEDs, or error
messages?
Y
Is there video?
(no boot)
Y
Is the OS
loading?
Y
Is there
sound?
Y
Maintenance and Service Guide
N
Go to
"Flowchart 2.2—No
Power, Part 1"
N
Check
LED board,
speaker
connections.
N
Go to
"Flowchart 2.6—No
Video, Part 1"
N
Go to
"Flowchart 2.9—No
Operating System
(OS) Loading"
N
Go to
"Flowchart 2.15—No
Audio, Part 1"
All drives
working?
Y
Keyboard/
pointing
device
working?
Y
Connecting
to network
or modem?
Y
End
Troubleshooting
N
Go to
"Flowchart
2.17—Nonfunc-
tioning Device"
Go to
N
"Flowchart
2.18—Nonfunc-
tioning Keyboard"
or
"Flowchart
2.19—Nonfunc-
tioning Pointing
Device"
N
Go to
"Flowchart 2.20—No
Network/Modem
Connection"
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