Page 1 Maintenance and Service Guide HP Compaq nc6000 Business Notebook Document Part Number: 335167-004 July 2006 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying notebook features, components, and spare parts; troubleshooting notebook problems; and performing...
Page 2 HP shall not be liable for technical or editorial errors or omissions contained herein. Maintenance and Service Guide HP Compaq nc6000 Business Notebook Fourth Edition: July 2006 First Edition: November 2003...
Page 3: Table Of Contents
Contents 1 Product Description 1.1 Models........1–2 1.2 Features .
Page 4 Contents 3 Illustrated Parts Catalog 3.1 Serial Number Location ..... . 3–1 3.2 Notebook Major Components ....3–2 3.3 Miscellaneous Plastics Kit .
Page 5 Contents 5 Removal and Replacement Procedures 5.1 Serial Number ......5–2 5.2 Disassembly Sequence Chart .
Page 6: Specifications
Contents 6 Specifications A Connector Pin Assignments B Power Cord Requirements 3-Conductor Power Cord ......B–1 General Requirements .
Page 7: Product Description
Product Description The HP Compaq nc6000 Business Notebook offers advanced modularity, a Mobile Intel® Pentium® 4 Processor-M with 64-bit architecture, an ATI MOBILITY RADEON 9600 graphics controller with 64 or 32 MB of discrete video memory, and extensive multimedia support.
Page 8: Models
Product Description 1.1 Models Notebook models are shown in Tables 1-1 and 1-2. Table 1-1 HP Compaq nc6000 Model Naming Conventions XXXXXX-XXX Description Options Brand/Series C = HP nc6000 designator Processor type P = Mobile Intel Pentium 4 Processor-M Processor speed 180 = 1.8-GHz...
Page 9 Product Description Table 1-2 HP Compaq nc6000 Models All HP Compaq nc6000 models feature: ■ Dual Stick (TouchPad and pointing stick) pointing device ■ 8- or 6-cell lithium ion (Li-Ion) battery pack ■ 3-year warranty on parts and labor Cnc6000...
Page 10 Product Description Table 1-2 HP Compaq nc6000 Models (Continued) Cnc6000 Belgium DJ256A UUG The Netherlands DJ256A ABH Denmark DJ256A ABY Norway DJ256A ABN Europe DJ256A ABB Portugal DJ256A AB9 France DJ256A ABF Spain DJ256A ABE Germany DJ256A ABD Sweden DJ256A AK8...
Page 11 Product Description Table 1-2 HP Compaq nc6000 Models (Continued) Cnc6000 Asia Pacific DP894A UUF Korea DP894A AB1 Australia DP894A ABG Latin America DP894A ABM The Netherlands DP894A ABH DS860P ABG Norway DP894A ABN Belgium DP894A UUG People’s DP894A AB2 Brazil...
Page 12 Product Description Table 1-2 HP Compaq nc6000 Models (Continued) Cnc6000 Asia Pacific DP895A UUF Korea DP895A AB1 Australia DP895A ABG Latin America DP895A ABM The Netherlands DP895A ABH DS859P ABG Norway DP895A ABN Belgium DP895A UUG People’s DP895A AB2 Brazil...
Page 13 Product Description Table 1-2 HP Compaq nc6000 Models (Continued) Cnc6000 Hong Kong DS807P AB5 Cnc6000 Germany DJ324S ABD Cnc6000 Europe International DQ881A ABB United States DQ881A ABA Cnc6000 Japan DT641P ABJ Japan/English DT641P ACF Cnc6000 Australia DS802P ABG Cnc6000 Australia...
Page 14 Product Description Table 1-2 HP Compaq nc6000 Models (Continued) Cnc6000 People’s Republic DS794P AB2 of China Cnc6000 United States DT868A ABA Cnc6000 Asia Pacific DS652C UUF Cnc6000 United States DS825C ABA Cnc6000 Belgium DJ333A UUG Norway DJ333A ABN Denmark DJ333A ABY...
Page 15 Product Description Table 1-2 HP Compaq nc6000 Models (Continued) Cnc6000 Asia Pacific DT412C UUF The Netherlands DJ254A ABH Belgium DJ254A UUG Czech Republic DJ254A AKB DT412C ABH Denmark DJ254A ABY Norway DJ254A ABN Europe DJ254A ABB People’s DT412C AB2 France...
Page 16 Product Description Table 1-2 HP Compaq nc6000 Models (Continued) Cnc6000 Australia DS798P ABG United States DH913U ABA French Canada DH913U ABC Hong Kong DS806P AB5 DS847C ABA Cnc6000 Australia DS797P ABG 1–10 Maintenance and Service Guide...
Page 17: Features
Product Description 1.2 Features ■ Mobile Intel Pentium 4 1.8-GHz Processor-M, with 2.0-MB L2 cache, varying by notebook model ■ Mobile Intel Pentium M 1.7-, 1.6-, 1.5-, and 1.4-GHz processors, all with 1.0-MB L2 cache, varying by notebook model ■ 14.1-inch SXGA+ (1400 ×...
Page 18 Product Description ■ Stereo speakers ■ Support for the following devices in the MultiBay: ❏ 24X Max CD-ROM drive ❏ 24X Max DVD/CD-RW combo drive ❏ 8X Max DVD-ROM drive ❏ DVD+RW/R and CD-RW combo drive ❏ 8-cell Prismatic battery pack ■...
Page 19: Clearing A Password
Product Description 1.3 Clearing a Password If the notebook you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the notebook for disassembly (refer to Section “5.3 Preparing the Notebook for Disassembly” for more information).
Page 20: External Components
Product Description 1.5 External Components The external components on the front and left side of the notebook are shown below and described in Table 1-3. Front and Left-Side Components 1–14 Maintenance and Service Guide...
Page 21 Product Description Table 1-3 Front and Left-Side Components Item Component Function Audio line-out jack Produces system sound when connected to optional powered stereo speakers, headphones, headset, or television audio. Microphone jack Connects an optional monaural microphone. Hard drive bay Holds the primary hard drive. MultiBay device slot Holds a MultiBay device.
Page 22 Product Description The notebook rear panel and right-side components are shown below and described in Table 1-4. Rear Panel and Right Side Components Table 1-4 Rear Panel and Right-Side Components Item Component Function Battery slot Holds the primary battery. PC Card eject buttons Release PC Card devices from the PC Card slots.
Page 23 Product Description Table 1-4 Rear Panel and Right-Side Components (Continued) Item Component Function Vents (3) Allow airflow to cool internal components. Ä To prevent overheating, do not obstruct vents. Using the notebook on a soft surface, such as a pillow, blanket, rug, or thick clothing, may block airflow.
Page 24 Product Description The notebook keyboard components are shown below and described in Table 1-5. Keyboard Components 1–18 Maintenance and Service Guide...
Page 25: Keyboard Components
Product Description Table 1-5 Keyboard Components Item Component Function fn key Executes frequently used system functions when pressed in combination with another key. caps lock key Enables caps lock and turns on the caps lock light. f1 through f12 function Perform system and application tasks.
Page 26: Top Components
Product Description The notebook top components are shown below and described in Table 1-6. Top Components Table 1-6 Top Components Item Component Function Num lock light On: Num lock is on or the embedded numeric keypad is enabled. Caps lock light On: Caps lock is on.
Page 27 Product Description Table 1-6 Top Components (Continued) Item Component Function ■ Display lid switch* If the notebook is closed while on, turns off the display. ■ If the notebook is opened while on, turns on the display. Power button* When the notebook is: ■...
Page 28 Product Description Top Components (Continued) 1–22 Maintenance and Service Guide...
Page 29 Product Description Table 1-6 Top Components (Continued) Item Component Function Presentation Mode Alternates between presentation modes. button Pointing stick Moves the pointer and selects or activates items on the screen. Left and right pointing Function like the left and right mouse stick buttons buttons on an external mouse.
Page 30: Bottom Components
Product Description The external components on the bottom of the notebook are shown below and described in Table 1-7. Bottom Components Table 1-7 Bottom Components Item Component Function Battery bay Holds the primary battery pack. Battery release latch Releases a battery pack from the battery bay.
Page 31 Product Description Table 1-7 Bottom Components (Continued) Item Component Function Mini PCI compartment Holds an optional wireless LAN or ISDN device. ✎ The FCC does not allow unauthorized Mini PCI devices to be used in the notebook. Installing an unauthorized Mini PCI device can prevent the notebook from operating properly and might result...
Page 32: Design Overview
Product Description 1.6 Design Overview This section presents a design overview of key parts and features of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog,” to identify replacement parts, and Chapter 5, “Removal and Replacement Procedures,” for disassembly steps. The system board provides the following device connections: ■...
Page 33: Troubleshooting
Troubleshooting Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board.
Page 34: Computer Setup And Diagnostics Utilities
Troubleshooting 2.1 Computer Setup and Diagnostics Utilities The notebook features two system management utilities: ■ Computer Setup—A system information and customization utility that can be used even when your operating system is not working or will not load. This utility includes settings that are not available in Microsoft Windows.
Page 35: Selecting From The File Menu
Troubleshooting 3. To close Computer Setup and restart the notebook: ❏ Select File > Save Changes and Exit and press enter. – – ❏ Select File > Ignore Changes and Exit and press enter. 4. When you are prompted to confirm your action, press F10.
Page 36: Selecting From The Security Menu
Troubleshooting Selecting from the Security Menu Table 2-2 Security Menu Select To Do This Setup Password Enter, change, or delete a Setup password. The Setup password is called an administrator password in Computer Security, a program accessed from the Windows Control Panel. Power-on Password Enter, change, or delete a power-on password.
Page 37: Selecting From The Advanced Menu
Troubleshooting Selecting from the Advanced Menu Table 2-3 Advanced Menu Select To Do This Language Change the Computer Setup language. Boot Options Enable/disable: ■ QuickBoot, which starts the notebook more quickly by eliminating some startup tests. (If you suspect a memory failure and want to test memory automatically during startup, disable QuickBoot.) ■...
Page 38 Troubleshooting Table 2-3 Advanced Menu (Continued) Select To Do This ■ Device Options Change the parallel port mode from (continued) Enhanced Parallel Port (EPP, the default setting) to standard, bi-directional EPP, or Enhanced Capabilities Port (ECP). ■ Set video-out mode to NTSC (default), PAL, NTSC-J, or PAL-M.* ■...
Page 39: Using Diagnostics For Windows
Troubleshooting 2.2 Using Diagnostics for Windows When you access Diagnostics for Windows, a scan of all system components is displayed on the screen before the diagnostics window opens. You can display more or less information from anywhere within Diagnostics for Windows by selecting Level on the menu bar. Diagnostics for Windows is designed to test HP components.
Page 40: Obtaining, Saving, Or Printing Diagnostic
Troubleshooting Obtaining, Saving, or Printing Diagnostic Test Information 1. Access Diagnostics for Windows by selecting Start > Settings > Control Panel > Diagnostics for Windows. 2. Select the Test tab. 3. In the scroll box, select the category or device you want to test.
Page 41 Troubleshooting 6. Select the Begin Testing button. 7. Select a tab to view a test report: ❏ Status tab—Summarizes the tests run, passed, and failed during the current testing session. ❏ Log tab—Lists tests run on the system, the number of times each test has run, the number of errors found on each test, and the total run time of each test.
Page 42: Troubleshooting Flowcharts
Troubleshooting 2.3 Troubleshooting Flowcharts Table 2-4 Troubleshooting Flowcharts Overview Flowchart Description “Flowchart 2.1—Initial Troubleshooting” “Flowchart 2.2—No Power, Part 1” “Flowchart 2.3—No Power, Part 2” “Flowchart 2.4—No Power, Part 3” “Flowchart 2.5—No Power, Part 4” “Flowchart 2.6—No Video, Part 1” “Flowchart 2.7—No Video, Part 2” “Flowchart 2.8—Nonfunctioning Port Replicator (if applicable)”...
Page 43: Flowchart 2.1—Initial Troubleshooting
Troubleshooting Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. Go to Is there “Flowchart 2.2—No power? Power, Part 1” Check Beeps, LED board, LEDs, or error speaker messages? connections. Go to All drives “Flowchart working? 2.17—Nonfunc- tioning Device” Go to Is there video? Go to “Flowchart 2.6—No (no boot)
Page 44: Flowchart 2.2—No Power, Part
Troubleshooting Flowchart 2.2—No Power, Part 1 No power (power LED is off). Remove from Port Replicator (if applicable). Power up Power up Go to *Reset on battery on battery “Flowchart 2.3—No power. power? power? Power, Part 2” Go to Power up Power up *Reset “Flowchart 2.4—No...
Page 45: Flowchart 2.3—No Power, Part
Troubleshooting Flowchart 2.3—No Power, Part 2 Continued from “Flowchart 2.2—No Power, Part 1” Visually check for debris in battery socket and clean if necessary. Power on? Done Check battery by recharging it, moving it to another notebook, or replacing it. Replace power supply Power on?
Page 46: Flowchart 2.4—No Power, Part
Troubleshooting Flowchart 2.4—No Power, Part 3 Continued from “Flowchart 2.3—No Power, Part 2” Plug directly into AC outlet. Power LED Done Reseat AC adapter in notebook and at power source. Power on? Done External Internal or Replace external external AC Try different Power outlet AC adapter.
Page 47: Flowchart 2.5—No Power, Part
Troubleshooting Flowchart 2.5—No Power, Part 4 Continued from “Flowchart 2.4—No Power, Part 3” Open notebook. Reseat loose Loose or components and damaged boards and parts? replace damaged items. Close notebook and retest. Power on? Replace the following items (if applicable) in the order given.
Page 48: Flowchart 2.6—No Video, Part
Troubleshooting Flowchart 2.6—No Video, Part 1 No video. Port Replicator *NOTE: To change from internal to Go to Stand-alone external display, use the hotkey “Flowchart 2.7—No or Port combination. Video, Part 2” Replicator? Stand-alone Internal or Adjust Done external Video OK? brightness.
Page 49: Flowchart 2.7—No Video, Part
Troubleshooting Flowchart 2.7—No Video, Part 2 Continued from “Flowchart 2.6—No Video, Part 1” Remove notebook from Port Replicator, if connected. Adjust Check brightness display of external brightness. monitor. Go to “A” in Video OK? Video OK? Done “Flowchart 2.6—No Video, Part 1” Verify that notebook is properly Try another seated in Port Replicator, and check for...
Page 50 Troubleshooting Flowchart 2.8—Nonfunctioning Port Replicator (if applicable) Nonfunctioning Port Replicator. Reseat power cord in Port Replicator and power outlet. Check voltage Reinstall setting on Port notebook into Port Replicator. Replicator. Reseat monitor cable connector at Port Port Replicator. Replicator Done operating? Port Replicator...
Page 51: Flowchart 2.9—No Operating System (Os) Loading
Troubleshooting Flowchart 2.9—No Operating System (OS) Loading No OS loading.* Reseat power cord in Port Replicator and power outlet. No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, Part 1” No OS loading from diskette drive, go to “Flowchart 2.13—No OS Loading, Diskette Drive”...
Page 52: Flowchart 2.10—No Os Loading, Hard Drive, Part
Troubleshooting Flowchart 2.10—No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Go to “Flowchart 2.11—No Nonsystem OS Loading, Hard disk message? Drive, Part 2” Reseat external hard drive. OS loading? Done Boot from Go to Boot “Flowchart 2.13—No from OS Loading, Diskette...
Page 53: Flowchart 2.11—No Os Loading, Hard Drive, Part
Troubleshooting Flowchart 2.11—No OS Loading, Hard Drive, Part 2 Continued from “Flowchart 2.10—No OS Loading, Hard Reseat Drive, Part 1” hard drive. 1. Replace hard CD or drive. diskette in 2. Replace system drive? Hard drive board. Done accessible? Remove diskette and reboot.
Page 54: Flowchart 2.12—No Os Loading, Hard Drive, Part
Troubleshooting Flowchart 2.12—No OS Loading, Hard Drive, Part 3 Continued from “Flowchart 2.11—No OS Loading, Hard Drive, Part 2” System Install OS files on hard and reboot. drive? Virus loading from on hard Done Clean virus. hard drive? drive? Run SCANDISK and Diagnostics Replace check for...
Page 55: Flowchart 2.13—No Os Loading, Diskette Drive
Troubleshooting Flowchart 2.13—No OS Loading, Diskette Drive OS not loading Reseat Done from loading? diskette drive. diskette drive. Bootable Install bootable Nonsystem diskette diskette and disk message? in drive? reboot notebook. Check diskette for system files. Go to Boot Try different “Flowchart from another diskette.
Page 56: Flowchart 2.14—No Os Loading, Cd- Or Dvd-Rom Drive
Troubleshooting Flowchart 2.14—No OS Loading, CD- or DVD-ROM Drive No OS Install bootable Bootable Disc loading from disc and disc in in drive? CD- or reboot drive? DVD-ROM Drive. notebook. Try another Install bootable disc. bootable disc. Boots from Done CD or DVD? Reseat Boots from...
Page 57: Flowchart 2.15—No Audio, Part
Troubleshooting Flowchart 2.15—No Audio, Part 1 Turn up audio No audio. Audio? Done internally or externally. Go to Notebook in Internal “Flowchart 2.16—No Port Replicator Undock audio? Audio, Part 2” (if applicable)? Go to Replace the following Port Replicator “Flowchart components one at a time, as applicable.
Page 58: Flowchart 2.16—No Audio, Part
Troubleshooting Flowchart 2.16—No Audio, Part 2 Continued from “Flowchart 2.15—No Audio, Part 1” Audio Reload driver in OS audio drivers. configured? Correct Load drivers and drivers for set configuration application? in OS. Connect to external speaker. Replace audio board and speaker Audio? Done...
Page 59: Flowchart 2.17—Nonfunctioning Device
Troubleshooting Flowchart 2.17—Nonfunctioning Device Nonfunctioning device. Reseat device. Unplug the nonfunctioning device from the notebook, and inspect cables and plugs for bent or broken pins or other damage. Fix or Any physical Clear replace device detected? CMOS. broken item. Go to Reattach device.
Page 60: Flowchart 2.18—Nonfunctioning Keyboard
Troubleshooting Flowchart 2.18—Nonfunctioning Keyboard Keyboard not operating properly. Connect notebook to good external keyboard. Replace External system device board. works? Reseat internal keyboard connector (if applicable). Replace internal keyboard or cable. Done Done Replace system board. 2–28 Maintenance and Service Guide...
Page 61: Flowchart 2.19—Nonfunctioning Pointing Device
Troubleshooting Flowchart 2.19—Nonfunctioning Pointing Device Pointing device not operating properly. Connect notebook to good external pointing device. Replace External system device board. works? Reseat internal pointing device connector (if applicable). Replace internal pointing device or cable. Done Done Replace system board.
Page 62: Flowchart 2.20—No Network/Modem Connection
Troubleshooting Flowchart 2.20—No Network/Modem Connection No network or modem connection. Network Replace jack or have or modem jack jack activated. active? Connect Digital to nondigital line? line. Reload NIC/modem Done drivers and configured reconfigure. in OS? Disconnect all Replace NIC/modem power from (if applicable).
Page 63: Illustrated Parts Catalog
Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook.
Page 64: Notebook Major Components
Illustrated Parts Catalog 3.2 Notebook Major Components Notebook Major Components 3–2 Maintenance and Service Guide...
Page 65 Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook Major Components Spare Part Item Description Number Display assemblies 14.1-inch, TFT, SXGA+ 344397-001 14.1-inch, TFT, XGA 344396-001 Miscellaneous Plastics Kit (includes the following 344411-001 components) Left and right display hinge covers RTC battery Keyboard plate Memory shield Bluetooth cover...
Page 66 Illustrated Parts Catalog Notebook Major Components 3–4 Maintenance and Service Guide...
Page 67 Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook Major Components (Continued) Spare Part Item Description Number Top cover (includes TouchPad) 344398-001 Fan assembly 345065-001 Heat sink 344410-001 Hard drives 80-GB (5400-rpm) 344407-001 60-GB (7200-rpm) 365438-001 60-GB (5400-rpm) 344406-001 40-GB (5400-rpm) 344405-001 30-GB (4200-rpm) 344404-001...
Page 68 Illustrated Parts Catalog Notebook Major Components 3–6 Maintenance and Service Guide...
Page 69 Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook Major Components (Continued) Spare Part Item Description Number MultiBay devices 24X Max CD-ROM drive 100044-001 24X Max DVD/CD-RW combo drive 346789-001 4X Max DVD+RW/R and CD-RW combo drive 344256-001 8X Max DVD-ROM drive 173949-001 Diskette drive 241995-001...
Page 70: Miscellaneous Plastics Kit
Illustrated Parts Catalog 3.3 Miscellaneous Plastics Kit Miscellaneous Plastics Kit Components 3–8 Maintenance and Service Guide...
Page 71 Illustrated Parts Catalog Table 3-2 Miscellaneous Plastics Kit Components Spare Part Number 344411-001 Item Description Left and right display hinge covers RTC battery Mini PCI compartment cover Bluetooth cover Battery bezel Memory shield Keyboard plate Notebook feet (4) PC Card slot space savers (2) Integrated smart card bezel *not illustrated Maintenance and Service Guide...
Page 72: Mass Storage Devices
Illustrated Parts Catalog 3.4 Mass Storage Devices Table 3-3 Mass Storage Devices Spare Part Number Information Spare Part Item Description Number Hard drives (include hard drive bezel and frame) 80-GB (5400-rpm) 344407-001 60-GB (7200-rpm) 365438-001 60-GB (5400-rpm) 344406-001 40-GB (5400-rpm) 344405-001 30-GB (4200-rpm) 344404-001...
Page 73: Miscellaneous
Illustrated Parts Catalog 3.5 Miscellaneous Table 3-4 Misc Carrying cases Leather, top load, Samsung 325817-001 Leather, top load, SG 325817-002 Nylon, top load, Samsung 325815-001 Nylon, top load, SG 325815-002 Nylon, entry level 325814-001 Port Replicators Advanced Port Replicator 339096-001 Simple Port Replicator 339097-001 Trusted Platform Module (TPM)
Page 74: Sequential Part Number Listing
Illustrated Parts Catalog 3.6 Sequential Part Number Listing Table 3-5 Spare Parts: Sequential Part Number Listing Spare Part Description Number 100044-001 24X Max CD-ROM drive 164999-001 USB mouse, carbon 173949-001 8X Max DVD-ROM Drive 239704-001 65-watt AC adapter 241995-001 Diskette drive 246959-001 3-wire power cord - United States 246959-011...
Page 75 Illustrated Parts Catalog Table 3-5 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 325526-001 802.11b/g LAN board mini PCI communications board 325526-291 802.11b/g, W400 modem board (for use in Japan) mini PCI communications board 325814-001 Nylon, entry level 325815-001 Nylon, top load, Samsung 325815-002...
Page 76 Illustrated Parts Catalog Table 3-5 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 344391-061 Keyboard (including pointing stick) - Italy 344391-071 Keyboard (including pointing stick) - Spain 344391-081 Keyboard (including pointing stick) - Denmark 344391-091 Keyboard (including pointing stick) - Norway 344391-121 Keyboard (including pointing stick) - French Canada 344391-131...
Page 77 Illustrated Parts Catalog Table 3-5 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 344391-D61 Keyboard (including pointing stick) - India 344391-DD1 Keyboard (including pointing stick) - Iceland 344396-001 Display assembly - 14.1-inch, TFT, XGA 344397-001 Display assembly - 14.1-inch, TFT, SXGA+ 344398-001 Top cover (includes TouchPad) 344399-001...
Page 78 Illustrated Parts Catalog Table 3-5 Spare Parts: Sequential Part Number Listing (Continued) Spare Part Number Description 346885-001 System board (includes 32-MB discrete video memory) 346886-001 Battery pack, 6-cell 347253-001 Intel Pentium M (Banias) processor, 1.5-GHz 348276-001 Bluetooth wireless communications board 353395-001 Intel Pentium M (Dothan) processor, 2.0 GHz 356596-001...
Page 79: Removal And Replacement Preliminaries
Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 screwdriver ■...
Page 80: Service Considerations
Removal and Replacement Preliminaries 4.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remove each subassembly from the notebook, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
Page 81: Preventing Damage To Removable Drives
Removal and Replacement Preliminaries 4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the notebook, damage to a removable drive, or loss of information, observe the following precautions: ■...
Page 82: Packaging And Transporting Precautions
Removal and Replacement Preliminaries provide some protection, but in many cases the discharge contains enough power to alter device parameters or melt silicon junctions. A sudden discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Often the spark is neither felt nor heard, but damage occurs.
Page 83: Workstation Precautions
Removal and Replacement Preliminaries ■ Store reusable electrostatic-sensitive parts from assemblies in protective packaging or nonconductive foam. ■ Use transporters and conveyors made of antistatic belts and roller bushings. Ensure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging.
Page 84: Grounding Equipment And Methods
Removal and Replacement Preliminaries 4.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords.
Page 85 Removal and Replacement Preliminaries Other grounding equipment recommended for use in preventing electrostatic damage includes ■ Antistatic tape. ■ Antistatic smocks, aprons, and sleeve protectors. ■ Conductive bins and other assembly or soldering aids. ■ Nonconductive foam. ■ Conductive tabletop workstations with ground cords of one-megohm resistance.
Page 86: Typical Electrostatic Voltage Levels
Removal and Replacement Preliminaries Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Table 4-1 Typical Electrostatic Voltage Levels Relative Humidity Event Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V...
Page 87: Removal And Replacement Procedures
Removal and Replacement Procedures This chapter provides removal and replacement procedures. There are fifty-seven screws and standoffs, in fifteen different sizes, that must be removed, replaced, and/or loosened when servicing the notebook. Make special note of each screw size and location during removal and replacement.
Page 88: Serial Number
Removal and Replacement Procedures 5.1 Serial Number Report the notebook serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook. Serial Number Location 5–2 Maintenance and Service Guide...
Page 89: Disassembly Sequence Chart
Removal and Replacement Procedures 5.2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing notebook components. Disassembly Sequence Chart # of Screws Section Description Removed Preparing the notebook for disassembly Battery pack Hard drive 2 to remove, 6 to disassemble...
Page 90 Removal and Replacement Procedures Disassembly Sequence Chart (Continued) # of Screws Section Description Removed 5.21 LED board 5.22 Button board 5.23 System board 5 screws, 2 standoffs 5–4 Maintenance and Service Guide...
Page 91: Preparing The Notebook For Disassembly
Removal and Replacement Procedures 5.3 Preparing the Notebook for Disassembly Before you begin any removal or installation procedures: 1. Save your work, exit all applications, and shut down the notebook. If you are not sure whether the notebook is off or in Hibernation, briefly press the power button.
Page 92 Removal and Replacement Procedures a. Turn the notebook upside down, with the front panel facing you. b. Slide and hold the battery release latch 1 toward the back of the notebook. c. Use the notch in the battery pack to slide the battery pack to the left 2.
Page 93 Removal and Replacement Procedures 5. Remove the battery bezel by sliding it down and off of the battery pack. ✎ The battery bezel is included in the Miscellaneous Plastics Kit, spare part number 344411-001. Removing the Battery Bezel Reverse the above procedure to install the battery pack and battery bezel.
Page 94 Removal and Replacement Procedures Spare Part Number Information Hard drives (include hard drive frame and connector) 80-GB (5400-rpm) 344407-001 60-GB (7200-rpm) 365438-001 60-GB (5400-rpm) 344406-001 40-GB (5400-rpm) 344405-001 30-GB (4200-rpm) 344404-001 6. Remove the hard drive by following these steps: a.
Page 95 Removal and Replacement Procedures d. Lift the hard drive cover up and swing it back 1. e. Use the Mylar tab 2 to slide the hard drive to the left 3 to disconnect it from the system board. Remove the hard drive. Removing the Hard Drive Maintenance and Service Guide 5–9...
Page 96 Removal and Replacement Procedures Ä CAUTION: The hard drive should be disassembled only if it is damaged and must be repaired. Unnecessary disassembly of the hard drive can result in damage to the hard drive and loss of information. g. Remove the two T5M3.0×4.0 screws 1 and the two PM3.0×3.5 screws 2 that secure the hard drive to the hard drive frame.
Page 97: Notebook Feet
Removal and Replacement Procedures 5.4 Notebook Feet The notebook feet are adhesive-backed rubber pads. The notebook feet are included in the Miscellaneous Plastics Kit, spare part number 344411-001. The notebook feet attach to the base enclosure as illustrated below. Replacing the Notebook Feet Maintenance and Service Guide 5–11...
Page 98: Mini Pci Communications Board
Removal and Replacement Procedures 5.5 Mini PCI Communications Board Spare Part Number Information Mini PCI communications boards 802.11a/b/g LAN board 325525-001 802.11b/g LAN board 325526-001 802.11b/g, W400 modem board (for use in Japan) 325526-291 802.11b W500 modem board (for use in Japan) 339742-291 802.11b/g modem board (MOW) 368247-001...
Page 99 Removal and Replacement Procedures 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. Turn the notebook upside down, with the front facing you. 3. Remove the PM2.5×3.5 screw 1 that secures the Mini PCI compartment cover to the notebook. 4.
Page 100 Removal and Replacement Procedures 6. If a wireless communications device is installed in this compartment, disconnect the two antenna cables from the Mini PCI communications board. Note that the longer cable 1 connects to the rear antenna terminal and the shorter antenna cable 2 connects to the front antenna terminal.
Page 101 Removal and Replacement Procedures 8. Spread the retaining tabs 1 that secure the Mini PCI communications board to the socket. The board rises up. 9. Pull the board away from the socket at a 45-degree angle 2. Removing the Mini PCI Communications Board Reverse the above procedure to install a Mini PCI communications board.
Page 102: Multibay Device
Removal and Replacement Procedures 5.6 MultiBay Device Spare Part Number Information MultiBay devices 24X Max CD-ROM drive 100044-001 24X Max DVD/CD-RW combo drive 346789-001 4X Max DVD+RW/R and CD-RW combo drive 344256-001 8X Max DVD-ROM Drive 173949-001 Diskette drive 241995-001 MultiBay battery pack 267747-001 1.
Page 103: Bluetooth Wireless Communications Board
Removal and Replacement Procedures 5.7 Bluetooth Wireless Communications Board Spare Part Number Information Bluetooth wireless communications board 348276-001 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. Turn the notebook upside down, with the right side facing you. 3.
Page 104 Removal and Replacement Procedures 6. Remove the two PM1.5×3.0 screws 1 that secure the Bluetooth board to the Bluetooth cover 2. 7. Remove the cover from the board. ✎ The Bluetooth cover is included in the Miscellaneous Plastics Kit, spare part number 344411-001. Removing the Bluetooth Board Reverse the above procedure to install a Bluetooth board.
Page 105: Integrated Smart Card
Removal and Replacement Procedures 5.8 Integrated Smart Card Spare Part Number Information Integrated smart card 379336-001 ✎ The integrated smart card is located in the bottom PC Card slot. 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. Remove any PC Card or spacer from the top PC Card slot. 3.
Page 106 Removal and Replacement Procedures 5. Eject the smart card from the notebook using a flat-bladed tool to press the small metal eject tab 1 to the left of the smart card. 6. Remove the card from the slot 2. Removing the Smart Card Reverse the above procedure to install the integrated smart card.
Page 107: Keyboard
Removal and Replacement Procedures 5.9 Keyboard Spare Part Number Information Keyboards (include pointing stick) Brazil 344391-201 Korea 344391-AD1 Czech Republic 344391-221 Latin America 344391-161 Denmark 344391-081 Norway 344391-091 European 344391-A41 Portugal 344391-131 France 344391-051 Russia 344391-251 French Canada 344391-121 Saudi Arabia 344391-171 Germany 344391-041...
Page 108 Removal and Replacement Procedures 3. Remove the two T8M2.5×11.0 screws that secure the keyboard to the notebook. Removing the Keyboard Screws 5–22 Maintenance and Service Guide...
Page 109 Removal and Replacement Procedures 4. Turn the notebook right-side up, with the front facing you. 5. Open the notebook. 6. Slide the four tabs on the top edge of the keyboard toward you 1. 7. Lift the rear edge of the keyboard up and swing it forward 2 until it rests on the palm rest.
Page 110 Removal and Replacement Procedures 8. Release the zero insertion force (ZIF) connector 1 to which the pointing stick cable is attached and disconnect the cable 2. 9. Release the ZIF connector 3 to which the keyboard cable is attached and disconnect the cable 4. Disconnecting the TouchPad and Keyboard Cables Reverse the above procedure to install the keyboard.
Page 111: Modem Board
Removal and Replacement Procedures 5.10 Modem Board Spare Part Number Information Modem board 325521-001 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. Release the keyboard (refer to Section 5.9). 3. Disconnect the modem cable 1 from the modem board. 4.
Page 112: Memory Expansion Board
Removal and Replacement Procedures 5.11 Memory Expansion Board Spare Part Number Information Memory expansion boards, 333-MHz 1024-MB DDR 336579-001 512-MB DDR 336578-001 256-MB DDR 336577-001 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. Remove the keyboard (refer to Section 5.9).
Page 113 Removal and Replacement Procedures 5. Spread the retaining tabs 1 that secure the memory expansion board to the socket. The board rises up. 6. Pull the board away from the socket at a 45-degree angle 2. Removing a Memory Expansion Board Reverse the above procedure to install a memory expansion board.
Page 114: Switch Cover
Removal and Replacement Procedures 5.12 Switch Cover Spare Part Number Information Switch cover 344400-001 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. Remove the keyboard (refer to Section 5.9). 3. Close the notebook. 4. Turn the notebook upside down, with the rear panel facing you.
Page 115 Removal and Replacement Procedures 6. Turn the notebook right-side up, with the front facing you. 7. Open the notebook. 8. Lift up on the middle of the switch cover 1 to disengage it from the notebook. 9. Swing the rear edge of the switch cover up and forward 2. 10.
Page 116: Keyboard Plate
Removal and Replacement Procedures 5.13 Keyboard Plate ✎ The keyboard plate is included in the Miscellaneous Plastics Kit, spare part number 344411-001. 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. Remove the keyboard (refer to Section 5.9). 3.
Page 117: Security Module (Tpm)
Removal and Replacement Procedures 5.14 Security Module (TPM) Spare Part Number Information Security Module (TPM) 345856-001 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. Remove the keyboard (refer to Section 5.9). 3. Remove the switch cover (refer to Section 5.12).
Page 118: Fan Assembly
Removal and Replacement Procedures 5.15 Fan Assembly Spare Part Number Information Fan assembly 345065-001 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. Remove the keyboard (refer to Section 5.9). 3. Remove the switch cover (refer to Section 5.12).
Page 119 Removal and Replacement Procedures 7. Lift the left side of the fan assembly 1 until it rests at an angle. 8. Slide the fan assembly up and to the left 2 to remove it from the notebook. Removing the Fan Assembly Maintenance and Service Guide 5–33...
Page 120 Removal and Replacement Procedures 9. Remove the three PM2.0×3.0 screws 1 that secure the fan to the fan housing. 10. Remove the fan 2. Removing the Fan from the Fan Assembly Reverse the above procedure to install the fan assembly. 5–34 Maintenance and Service Guide...
Page 121: Heat Sink
Removal and Replacement Procedures 5.16 Heat Sink Spare Part Number Information Heat sink 344410-001 1. Prepare the notebook for disassembly (refer to Section 5.3) and remove the following components: ❏ Keyboard (refer to Section 5.9) ❏ Switch cover (refer to Section 5.12) ❏...
Page 122 Removal and Replacement Procedures 3. Lift the left side of the heat sink up 1 until the thermal grease bond between the heat sink and the processor disengages. 4. Slide the heat sink forward 2 until the cooling fins 3 clear the top cover.
Page 123 Removal and Replacement Procedures ✎ Carefully clean any thermal grease residue from the underside of the heat sink 1 and processor surfaces 2 each time you remove the heat sink. Then apply new thermal grease to both surfaces. Removing the Thermal Grease From the Heat Sink and Processor Reverse the above procedure to install the heat sink.
Page 124: Processor
Removal and Replacement Procedures 5.17 Processor Spare Part Number Information Processors (include thermal grease) Intel Pentium M (Banias) processor, 1.7-GHz 340165-001 Intel Pentium M (Banias) processor, 1.6-GHz 319777-001 Intel Pentium M (Banias) processor, 1.5-GHz 347253-001 Intel Pentium M (Banias) processor, 1.4-GHz 319775-001 Intel Pentium M (Dothan) processor, 1.5 GHz 359636-001...
Page 125 Removal and Replacement Procedures 2. Use a flat-bladed screwdriver to turn the processor lock screw one-quarter turn counterclockwise 1 to release the processor from the socket. 3. Lift the processor straight up 2 to remove it. ✎ Note that the gold triangle 3 on the processor should be aligned in the lower right corner when you install the processor.
Page 126: Display Assembly
Removal and Replacement Procedures 5.18 Display Assembly Spare Part Number Information Display assemblies 14.1-inch, TFT, SXGA+ 344397-001 14.1-inch, TFT, XGA 344396-001 1. Prepare the notebook for disassembly (refer to Section 5.3). 2. Disconnect the wireless antenna cables from the Mini PCI communications board (refer to Section 5.5).
Page 127 Removal and Replacement Procedures 4. Disconnect the display cable 1 and microphone cable 2 from the system board. 5. Remove the left and right wireless antenna cables 3 from the three clips in the top cover. 6. Remove the left and right wireless antenna cables from the hole 4 in the system board.
Page 128 Removal and Replacement Procedures 7. Close the notebook. 8. Turn the notebook upside down, with the rear panel facing you. 9. Remove the following screws: 1 Two T8M2.5×9.0 screws from the rear panel 2 Two T8M2.5×9.0 screws from the bottom of the notebook Removing the Display Screws 5–42 Maintenance and Service Guide...
Page 129 Removal and Replacement Procedures 10. Turn the notebook right-side up, with the front facing you. 11. Open the notebook until the display assembly is in an upright position. 12. Lift the display assembly straight up 1 to remove it. 13. If necessary, remove the left 2 and right 2 display hinge covers from the display assembly.
Page 130: Top Cover
Removal and Replacement Procedures 5.19 Top Cover Spare Part Number Information Top cover (includes TouchPad) 344398-001 1. Prepare the notebook for disassembly (refer to Section 5.3) and remove the following components: ❏ Keyboard (refer to Section 5.9) ❏ Memory shield (refer to Section 5.11) ❏...
Page 131 Removal and Replacement Procedures 3. Remove the following screws: 1 Nine T8M2.5×9.0 screws from the bottom of the notebook 2 Three PM2.5×3.5 screws from the MultiBay 3 Two PM2.5×3.5 screws from the hard drive bay 4 Two T8M2.5×5.5 screws from the rear panel Removing the Top Cover Screws Maintenance and Service Guide 5–45...
Page 132 Removal and Replacement Procedures 4. Turn the notebook right-side up, with the front facing you. 5. Disconnect the RTC battery cable 1 from the system board. 6. Release the ZIF connector 2 to which the TouchPad cable is attached and disconnect the TouchPad cable 3. 7.
Page 133: Rtc Battery
Removal and Replacement Procedures 5.20 RTC Battery ✎ The RTC battery is included in the Miscellaneous Plastics Kit, spare part number 344411-001. 1. Prepare the notebook for disassembly (refer to Section 5.3) and remove the following components: ❏ Keyboard (refer to Section 5.9) ❏...
Page 134 Removal and Replacement Procedures 3. Lift the RTC battery out of the top cover clip. Removing the RTC Battery Reverse the above procedure to install the RTC battery. 5–48 Maintenance and Service Guide...
Page 135: Led Board
Removal and Replacement Procedures 5.21 LED Board Spare Part Number Information LED board (includes cable) 346884-001 1. Prepare the notebook for disassembly (refer to Section 5.3) and remove the following components: ❏ Keyboard (refer to Section 5.9) ❏ Memory shield (refer to Section 5.11) ❏...
Page 136 Removal and Replacement Procedures 3. Release the ZIF connector 1 on the system board to which the LED board cable is attached, and then disconnect the cable 2. 4. Lift the board straight up to remove it 3. 5. Release the ZIF connector 4 on the LED board to which the LED board cable is attached and disconnect the cable 5.
Page 137: Button Board
Removal and Replacement Procedures 5.22 Button Board Spare Part Number Information Button board 346883-001 1. Prepare the notebook for disassembly (refer to Section 5.3) and remove the following components: ❏ Keyboard (refer to Section 5.9) ❏ Memory shield (refer to Section 5.11) ❏...
Page 138 Removal and Replacement Procedures 3. Remove the two PM2.5×5.0 screws 1 that secure the button board to the notebook. 4. Lift the front and rear edges of the button board to disconnect it from the system board 2. 5. Remove the button board. Removing the Button Board Reverse the above procedure to install the button board.
Page 139: System Board
Removal and Replacement Procedures 5.23 System Board Spare Part Number Information System boards Includes 64-MB discrete video memory 346885-001 Includes 32-MB discrete video memory 344401-001 ✎ When replacing the system board, ensure that the following components are removed from the defective system board and installed on the replacement system board: ■...
Page 140 Removal and Replacement Procedures 1. Prepare the notebook for disassembly (refer to Section 5.3) and remove the following components: ❏ MultiBay device (refer to Section 5.6) ❏ Keyboard (refer to Section 5.9) ❏ Memory shield (refer to Section 5.11) ❏ Switch cover (refer to Section 5.12)
Page 141 Removal and Replacement Procedures 2. Disconnect the speaker cable 1. 3. Remove the five T8M2.5×5.0 screws 2 that secure the system board to the notebook. 4. Use a 5.0-mm socket to remove the two HM2.5×9.0 standoffs 3 that secure the system board to the notebook. Removing the System Board Screws and Standoffs Maintenance and Service Guide 5–55...
Page 142 Removal and Replacement Procedures 5. Lift the front edge of the system board 1 until it rests at an angle. 6. Slide the system board forward at an angle, and then lift it straight up to remove it 2. Removing the System Board Reverse the above procedure to install the system board.
Page 143 Specifications This chapter provides physical and performance specifications. Table 6-1 Notebook Dimensions Height 3.40 cm 1.34 in Width 31.78 cm 12.51 in Depth 26.19 cm 10.31 in Weight With 6-cell battery 2.25 kg 4.96 lb pack and MultiBay weight saver With 6-cell battery 2.46 kg 5.42 lb...
Page 144 Specifications Table 6-1 Notebook (Continued) Relative humidity (noncondensing) Operating 10% to 90% Nonoperating 5% to 95%, 38.7°C (101.6°F) maximum wet bulb temperature Altitude (unpressurized) Operating (14.7 to -15 to 3,048 m -50 to 10,000 ft 10.1 psia) Nonoperating (14.7 to -15 to 12,192 m -50 to 40,000 ft 4.4 psia)
Page 145 Specifications Table 6-2 14.1-inch, SXGA+, TFT Display Dimensions Height 28.6 cm 11.2 in Width 21.4 cm 8.4 in Diagonal 35.7 cm 14.1 in Number of colors up to 16.8 million Contrast ratio 250:1 Refresh rate 60 Hz Brightness 180 nits typical Pixel resolution Pitch 0.204 ×...
Page 146 Specifications Table 6-3 14.1-inch, XGA, TFT Display Dimensions Height 28.6 cm 11.2 in Width 21.4 cm 8.4 in Diagonal 35.7 cm 14.1 in Number of colors up to 16.8 million Contrast ratio 250:1 Refresh rate 60 Hz Brightness 180 nits typical Pixel resolution Pitch 0.279 ×...
Page 147: Hard Drives
Specifications Table 6-4 Hard Drives 60-GB 40-GB 30-GB User capacity per drive 60 GB 40 GB 30 GB Dimensions Height 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm Weight 99 g 99 g Interface type ATA-5 ATA-5 ATA-5...
Page 148: External Ac Adapter
Specifications Table 6-5 External AC Adapter Weight 0.29 kg 0.65 lb Power supply Operating voltage 90 to 264 VAC RMS Operating current 1.6 A RMS Operating frequency range 47 to 63 Hz AC Maximum transient 4/50 kV Table 6-6 Primary 6-Cell, Li-Ion Battery Pack Dimensions Height 1.90 cm...
Page 149 Specifications Table 6-7 Optional High-Capacity 8-Cell, Li-Ion Battery Pack Dimensions Height 1.90 cm 0.75 in Width 7.60 cm 3.00 in Depth 14.70 cm 5.80 in Weight 0.43 kg 0.94 lb Energy Voltage 14.1 V Amp-hour capacity 4.4 Ah Watt-hour capacity 63 Wh Temperature Operating...
Page 150 Specifications Table 6-8 Optional MultiBay 8-Cell, Li-Ion Battery Pack Dimensions Height 1.30 cm 0.50 in Width 13.20 cm 5.20 in Depth 13.90 cm 5.45 in Weight 0.39 kg 0.86 lb Energy Voltage 14.8 V Amp-hour capacity 3.6 Ah Watt-hour capacity 52 Wh Temperature Operating...
Page 151 Specifications Table 6-9 24X DVD/CD-RW Combo Drive and 24X CD-ROM Drive Applicable disc DVD-5, DVD-9, DVD-10 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession)
Page 152 Specifications Table 6-9 24X DVD/CD-RW Combo Drive and 24X CD-ROM Drive (Continued) Audio output level Line-out, 0.7 Vrms Cache buffer 128 KB/s Data transfer rate CD-R (24X) 3600 KB/s (150 KB/s at 1X CD rate) CD-RW (10X) 1500 KB/s (150 KB/s at 1X CD rate) CD-ROM (24X) 3600 KB/s (150 KB/s at 1X CD rate) DVD (8X)
Page 153 Specifications Table 6-10 8X DVD-ROM Drive and DVD+RW/R and CD-RW Combo Drive Applicable disc DVD-5, DVD-9, DVD-10 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession)
Page 154: System Dma
Specifications Table 6-11 System DMA Hardware System Function DMA0 Available for audio DMA1* Entertainment audio (default; alternate = DMA0, DMA3, none) DMA2* Diskette drive DMA3 ECP parallel port LPT1 (default; alternate = DMA0, none) DMA4 DMA controller cascading (not available) DMA5* Available for PC Card DMA6...
Page 155: System Interrupts
Specifications Table 6-12 System Interrupts Hardware System Function IRQ0 System timer IRQ1 Keyboard controller IRQ2 Cascaded IRQ3 COM2 IRQ4 COM1 IRQ5 Audio (default)* IRQ6 Diskette drive IRQ7 Parallel port IRQ8 Real time clock (RTC) IRQ9 Infrared IRQ10 System use IRQ11 System use IRQ12 Internal point stick or external mouse...
Page 156 Specifications Table 6-13 System I/O Addresses I/O Address System Function (hex) (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no. 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O”...
Page 157 Specifications Table 6-13 System I/O Addresses (Continued) I/O Address System Function (hex) (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no. 2 0E0 - 0EF Unused 0F0 - 0F1 Coprocessor busy clear/reset 0F2 - 0FF Unused 100 - 16F Unused 170 - 177 Secondary fixed disk controller...
Page 158 Specifications Table 6-13 System I/O Addresses (Continued) I/O Address System Function (hex) (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared port 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondary diskette drive controller 378 - 37F Parallel port (LPT1/default) 380 - 387 Unused...
Page 159 Connector Pin Assignments Table A-1 RJ-45 Network Interface Signal Signal Transmit + Unused Transmit – Receive – Receive + Unused Unused Unused Maintenance and Service Guide A–1...
Page 160: Universal Serial Bus
Connector Pin Assignments Table A-2 RJ-11 Modem Signal Signal Unused Unused Unused Ring Unused Table A-3 Universal Serial Bus Signal Signal +5 VDC Data + Data – Ground A–2 Maintenance and Service Guide...
Page 161: External Monitor
Connector Pin Assignments Table A-4 S-Video Signal Signal Ground (Y) Y-Luminance (Intensity) Ground (C) C-Chrominance (Color) Table A-5 External Monitor Signal Signal Red analog +5 VDC Green analog Ground Blue analog Monitor detect Not connected DDC 2B data Ground Horizontal sync Ground analog Vertical sync Ground analog...
Page 162 Connector Pin Assignments Table A-6 Audio Line-Out Signal Signal Audio out Ground Table A-7 Microphone Signal Signal Audio in Ground A–4 Maintenance and Service Guide...
Page 163 Connector Pin Assignments Table A-8 Parallel Signal Signal Strobe Auto linefeed Data bit 0 Error Data bit 1 Initialize paper Data bit 2 Select in Data bit 3 Ground Data bit 4 Ground Data bit 5 Ground Data bit 6 +5VS Data bit 7 Acknowledge...
Page 164 Connector Pin Assignments Table A-9 Serial Signal Signal Carrier detect Data set ready Receive data Ready to send Transmit data Clear to send Data terminal ready Ring indicator Ground A–6 Maintenance and Service Guide...
Page 165: B Power Cord Requirements
Power Cord Requirements 3-Conductor Power Cord The wide range input feature of the notebook permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord included with the notebook meets the requirements for use in the country where the equipment is purchased.
Page 166: General Requirements
Power Cord Requirements General Requirements The requirements listed below are applicable to all countries: ■ The length of the power cord must be at least 1.5 meters (5.00 feet) and a maximum of 2.0 meters (6.50 feet). ■ All power cords must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord will be used.
Page 167: Country-Specific Requirements
Power Cord Requirements Country-Specific Requirements 3-Conductor Power Cord Requirements Applicable Note Country Accredited Agency Number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI The Netherlands KEMA Norway NEMKO Sweden SEMKO Switzerland Maintenance and Service Guide B–3...
Page 168 Power Cord Requirements 3-Conductor Power Cord Requirements (Continued) Applicable Note Country Accredited Agency Number United Kingdom United States Notes 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm conductor size. Power cord fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.
Page 169: C Screw Listing
Screw Listing This appendix provides specification and reference information for the screws used in the notebook. All screws listed in this appendix are available in the Miscellaneous Screw Kit, spare part number 344412-001. Maintenance and Service Guide C–1...
Page 170 Screw Listing Table C-1 Torx T5M3.0×4.0 Screw Head Color Qty. Length Thread Width Silver 4.0 mm 3.0 mm 5.0 mm Where used: Two screws that secure the hard drive frame to the hard drive (documented in Section 5.3) Table C-2 Phillips PM3.0×3.5 Screw Head Color...
Page 171 Screw Listing Torx T5M3.0×4.0 Screw, Phillips PM3.0×3.5 Screw, and Hex M2.0×10.0 Alignment Pin Locations Maintenance and Service Guide C–3...
Page 172 Screw Listing Table C-4 Phillips PM3.0×4.0 Screw Head Color Qty. Length Thread Width Black 4.0 mm 3.0 mm 4.0 mm Where used: One screw that secures the hard drive to the notebook (documented in Section 5.3) Phillips PM3.0×4.0 Screw Location C–4 Maintenance and Service Guide...
Page 173 Screw Listing Table C-5 Torx T8M2.5×5.0 Screw Head Color Qty. Length Thread Width Black 5.0 mm 2.5 mm 4.0 mm Where used: One screw that secures the hard drive cover to the notebook (documented in Section 5.3) Torx T8M2.5×5.0 Screw Location Maintenance and Service Guide C–5...
Page 174 Screw Listing Table C-5 Torx T8M2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Black 5.0 mm 2.5 mm 4.0 mm Where used: One screw that secures the fan assembly to the notebook (documented in Section 5.15) Torx T8M2.5×5.0 Screw Location C–6 Maintenance and Service Guide...
Page 175 Screw Listing Table C-5 Torx T8M2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Black 5.0 mm 2.5 mm 4.0 mm Where used: Four screws that secure the heat sink to the notebook (documented in Section 5.16) Torx T8M2.5×5.0 Screw Locations Maintenance and Service Guide C–7...
Page 176 Screw Listing Table C-5 Torx T8M2.5×5.0 Screw (Continued) Head Color Qty. Length Thread Width Black 5.0 mm 2.5 mm 4.0 mm Where used: Two screws that secure the button board to the notebook (documented in Section 5.22) Five screws that secure the system board to the notebook (documented in Section 5.23)
Page 177 Screw Listing Table C-6 Phillips PM2.5×3.5 Screw Head Color Qty. Length Thread Width Black 3.5 mm 2.5 mm 4.0 mm Where used: One screw that secures the Mini PCI compartment cover to the notebook (documented in Section 5.5) Phillips M2.5×3.5 Screw Location Maintenance and Service Guide C–9...
Page 178 Screw Listing Table C-6 Phillips PM2.5×3.5 Screw (Continued) Head Color Qty. Length Thread Width Black 3.5 mm 2.5 mm 4.0 mm Where used: Two screws that secure the modem board to the notebook (documented in Section 5.10) Phillips PM2.5×3.5 Screw Locations C–10 Maintenance and Service Guide...
Page 179 Screw Listing Table C-7 Phillips PM2.0×5.0 Screw Head Color Qty. Length Thread Width Black 5.0 mm 2.0 mm 4.0 mm Where used: One screw that secures the Bluetooth cover to the notebook (documented in Section 5.7) Phillips PM2.0×5.0 Screw Locations Maintenance and Service Guide C–11...
Page 180 Screw Listing Table C-8 Phillips PM1.5×3.0 Screw Head Color Qty. Length Thread Width Black 3.0 mm 1.5 mm 3.5 mm Where used: Two screws that secure the Bluetooth board to the Bluetooth cover (documented in Section 5.7) Phillips PM1.5×3.0 Screw Locations C–12 Maintenance and Service Guide...
Page 181 Screw Listing Table C-8 Phillips PM1.5×3.0 Screw (Continued) Head Color Qty. Length Thread Width Black 3.0 mm 1.5 mm 3.5 mm Where used: Three screws that secure the fan to the fan housing (documented in Section 5.15) Phillips PM1.5×3.0 Screw Locations Maintenance and Service Guide C–13...
Page 182 Screw Listing Table C-9 Torx T8M2.5×11.0 Screw Head Color Qty. Length Thread Width Silver 11.0 mm 2.5 mm 5.0 mm Where used: Two screws that secure the keyboard to the notebook (documented in Section 5.9) Torx T8M2.5×11.0 Screw Locations C–14 Maintenance and Service Guide...
Page 183 Screw Listing Table C-10 Torx T8M2.5×9.0 Screw Head Color Qty. Length Thread Width Black 9.0 mm 2.5 mm 5.0 mm Where used: Two screws that secure the switch cover to the notebook (documented in Section 5.12) Four screws that secure the display assembly to the notebook (documented in Section 5.18)
Page 184 Screw Listing Table C-10 Torx T8M2.5×9.0 Screw (Continued) Head Color Qty. Length Thread Width Black 9.0 mm 2.5 mm 5.0 mm Where used: Nine screws that secure the top cover to the notebook (documented in Section 5.19) Torx T8M2.5×9.0 Screw Locations C–16 Maintenance and Service Guide...
Page 185 Screw Listing Table C-11 Torx T8M2.5×7.0 Screw Head Color Qty. Length Thread Width Black 7.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the fan assembly to the notebook (documented in Section 5.15) Torx T8M2.5×7.0 Screw Locations Maintenance and Service Guide C–17...
Page 186 Screw Listing Table C-12 Phillips M2.0×3.5 Screw Head Color Qty. Length Thread Width Black 3.5 mm 2.5 mm 4.0 mm Where used: Five screws that secure the top cover to the notebook (three in the MultiBay, two in the hard drive bay; documented in Section 5.6) Phillips M2.0×3.5 Screw Locations...
Page 187 Screw Listing Table C-13 Torx T8M2.5×5.5 Screw Head Color Qty. Length Thread Width Black 5.5 mm 2.5 mm 5.0 mm Where used: Two screws that secure the top cover to the notebook (documented in Section 5.19) Torx T8M2.5×5.5 Screw Locations Maintenance and Service Guide C–19...
Page 188 Screw Listing Table C-14 Hex M2.5×9.0 Standoffs Head Color Qty. Length Thread Width Silver 9.0 mm 2.5 mm Where used: Two standoffs that secure the system board to the notebook (documented in Section 5.23) Hex M2.5×9.0 Standoff Locations C–20 Maintenance and Service Guide...
Page 189 Screw Listing Table C-15 Phillips M3.5×3.0 Screw Head Color Qty. Length Thread Width Black 3.0 mm 2.0 mm 3.5 mm Where used: One screw that secures the security card to the system board (documented in Section 5.14) Phillips M3.5×3.0 Screw Location Maintenance and Service Guide C–21...
Page 190 Index see also MultiBay battery pack, spare AC adapter part number spare part number 3–12 specifications 6–6 6–7 specifications 6–6 6–8 AC power connector, location battery release latch, location 1–17 1–24 applications key, location battery slot, location 1–16 1–19 Bluetooth compartment, audio line-out jack location 1–17 location 1–15...
Page 191 Index serial connector A–6 S-Video connector A–3 cables, service considerations Universal Serial Bus 4–2 connector A–2 key, location 1–19 caps lock connectors, service caps lock light, location 1–20 considerations 4–2 carrying case, spare part cursor control keys, location numbers 3–11 1–19 CD-ROM drive spare part number 3–7...
Page 192 Index DMA specifications 6–12 feet docking connector, location illustrated 3–8 1–25 locations 5–11 drives, preventing damage 4–3 key, location 1–19 DVD+RW/R and CD-RW front components 1–14 Combo Drive spare part number 3–7 grounding equipment and 3–10 methods 4–6 specifications 6–11 DVD/CD-RW combo drive hard drive spare part number 3–7...
Page 193 Index integrated smart card microphone jack removal 5–19 location 1–15 spare part number 3–7 pin assignments A–4 3–16 5–19 Mini PCI communications interrupt specifications 6–13 board illustrated 3–6 removal 5–12 keyboard spare part numbers 3–7 components 1–18 5–12 illustrated 3–2 Mini PCI compartment cover removal 5–21 illustrated 3–2...
Page 194 Index MultiBay device PC Card slot space saver, illustrated 3–6 illustrated 3–8 spare part numbers 3–10 PC Card slots, location 1–16 MultiBay light, location 1–23 plastic parts 4–2 MultiBay release latch, pointing device, location 1–25 troubleshooting 2–29 MultiBay, location 1–15 1–25 pointing stick buttons, location mute button, location 1–15...
Page 195 Index replacement specifications preliminaries 4–1 AC adapter 6–6 procedures 5–1 battery pack 6–6 6–7 6–8 right-side components 1–16 CD-ROM drive 6–9 RJ-11 telephone jack display 6–3 6–4 location 1–16 DMA 6–12 pin assignments A–2 DVD+RW/R and CD-RW RJ-45 network jack Combo drive 6–11 location 1–17 DVD/CD-RW combo drive...
Page 196 Index top cover illustrated 3–4 Universal Serial Bus connector removal 5–44 location 1–17 spare part number 3–5 pin assignments A–2 5–44 Universal Serial Bus mouse, TouchPad buttons, location spare part number 3–11 1–23 TouchPad, location 1–23 vent, location 1–17 1–25 video troubleshooting 2–16 removal 5–31 volume control buttons,...

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HP Compaq nc6000 - Notebook PC Maintenance And Service Manual

1 Product Description

2 Troubleshooting

3 Illustrated Parts Catalog

4 Removal and Replacement Preliminaries

5 Removal and Replacement Procedures

B Power Cord Requirements

C Screw Listing

Quick Links

Troubleshooting

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