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HP Compaq nc6220 - Notebook PC Maintenance And Service Manual

Hp compaq nc6220 and nc6230 notebook pc - maintenance and service guide
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Maintenance and Service
Guide
HP Compaq nc6220 and nc6230
Notebook PC
Document Part Number: 371035-003
February 2006
This guide is a troubleshooting reference used for maintaining
and servicing the computer. It provides comprehensive
information on identifying computer features, components, and
spare parts; troubleshooting computer problems; and performing
computer disassembly procedures.

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Summary of Contents for HP Compaq nc6220 - Notebook PC

  • Page 1 Maintenance and Service Guide HP Compaq nc6220 and nc6230 Notebook PC Document Part Number: 371035-003 February 2006 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts;...
  • Page 2 HP shall not be liable for technical or editorial errors or omissions contained herein. Maintenance and Service Guide HP Compaq nc6220 and nc6230 Notebook PC Third Edition February 2006 First Edition February 2005...

  • Page 3: Table Of Contents

    Contents 1 Product Description 1.1 Features ........1–2 1.2 Resetting the Computer.
  • Page 4 Contents 4 Illustrated Parts Catalog 4.1 Serial Number Location ..... . 4–1 4.2 Computer Major Components....4–2 4.3 Miscellaneous Plastics Kit .
  • Page 5 Contents 6 Removal and Replacement Procedures 6.1 Serial Number ......6–2 6.2 Disassembly Sequence Chart .

  • Page 6: Specifications

    Contents 7 Specifications A Connector Pin Assignments B Power Cord Set Requirements Screw Listing D Display Component Recycling Index Maintenance and Service Guide...

  • Page 7: Product Description

    Product Description The HP Compaq nc6220 and nc6230 Notebook PCs offer advanced modularity, Intel® Pentium® M and Celeron® M processors, and extensive multimedia support. HP Compaq nc6220 and nc6230 Notebook PCs Maintenance and Service Guide 1–1...

  • Page 8: Features

    Product Description 1.1 Features ■ The following processors are available, varying by computer model: ❏ Intel Pentium M 770 (2.13-GHz) ❏ Intel Pentium M 760 (2.00-GHz) ❏ Intel Pentium M 750 (1.86-GHz) ❏ Intel Pentium M 740 (1.73-GHz) ❏ Intel Pentium M 730 (1.60-GHz) ❏...
  • Page 9 Product Description ■ Support for one Type I or Type II PC Card slot, with support for both 32-bit (CardBus) and 16-bit PC Cards, varying by computer model ■ External 65-watt AC adapter with 3-wire power cord, varying by computer model ■...

  • Page 10: Resetting The Computer

    Product Description 1.2 Resetting the Computer If the computer you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the computer for disassembly (refer to Section 6.3, “Preparing the Computer for Disassembly,” for more information).

  • Page 11: Power Management

    Product Description 1.3 Power Management The computer comes with power management features that extend battery operating time and conserve power. The computer supports the following power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotkeys for setting the level of performance ■...

  • Page 12: External Components

    Product Description 1.4 External Components The external components on the front of the computer are shown below and described in Table 1-1. Front Components Table 1-1 Front Components Item Component Function Wireless light On: an integrated wireless device has been turned on.
  • Page 13 Product Description Table 1-1 Front Components (Continued) Item Component Function Battery light Amber: A battery pack is charging. Green: A battery pack is close to full charge capacity. Blinking amber: A battery pack that is the only available power source has reached a low-battery condition.
  • Page 14 Product Description The external components on the right side of the computer are shown below and described in Table 1-2. Right-Side Components 1–8 Maintenance and Service Guide...

  • Page 15: Right-Side Components

    Product Description Table 1-2 Right-Side Components Item Component Function Audio-out Produces system sound when connected to (headphone) jack optional powered stereo speakers, headphones, headset, or television audio. Internal microphone Records sound. Audio-in Connects an optional microphone. (microphone) jack USB ports (2) Connects USB 1.1- and 2.0-compliant devices to the computer using a standard USB cable.

  • Page 16: Left-Side Components

    Product Description The external components on the left side of the computer are shown below and described in Table 1-3. Left-Side Components Table 1-3 Left-Side Components Item Component Function Security cable slot Attaches an optional security cable to the computer. Ä...
  • Page 17 Product Description Table 1-3 Left-Side Components (Continued) Item Component Function Vent Enables airflow to cool internal components. Ä To prevent overheating, do not obstruct vents. Using the computer on a soft surface, such as a pillow, blanket, rug, or thick clothing, may block airflow.
  • Page 18 Product Description The external components on the rear panel of the computer are shown below and described in Table 1-4. Rear Panel Components 1–12 Maintenance and Service Guide...

  • Page 19: Rear Panel Components

    Product Description Table 1-4 Rear Panel Components Item Component Function External monitor port Connects an optional external monitor or overhead projector. Power connector Connects an AC adapter or an optional automobile or aircraft adapter. S-Video-out jack Is a 7-pin, dual-purpose jack. It connects an optional S-Video device such as a television, VCR, camcorder, overhead projector, or video capture card...
  • Page 20 Product Description The standard keyboard components of the computer are shown below and described in Table 1-5. Standard Keyboard Components 1–14 Maintenance and Service Guide...
  • Page 21 Product Description Table 1-5 Standard Keyboard Components Item Component Function f1 to f12 keys (12) Execute frequently used system functions when pressed in combination with the fn key. caps lock key Enables caps lock and turns on the caps lock light. fn key Executes frequently used system functions when pressed in combination...
  • Page 22 Product Description The computer top components are shown below and described in Table 1-6. Top Components, Part 1 1–16 Maintenance and Service Guide...
  • Page 23 Product Description Table 1-6 Top Components, Part 1 Item Component Function Power light On: The computer is on. Power button When the computer is: ■ Off, press and release to turn on the computer. ■ In standby, press and release to exit standby.
  • Page 24 Product Description The computer top components are continued below and described in Table 1-7. Top Components, Part 2 1–18 Maintenance and Service Guide...
  • Page 25 Product Description Table 1-7 Top Components, Part 2 Item Component Function Volume down button Decreases computer sound. Volume up button Increases computer sound. Pointing stick Moves the pointer and selects or activates items on the screen. Left/right pointing stick Function like the left and right buttons on buttons an external mouse.
  • Page 26 Product Description The external components on the bottom of the computer are shown below and described in Table 1-8. Bottom Components 1–20 Maintenance and Service Guide...

  • Page 27: Bottom Components

    Product Description Table 1-8 Bottom Components Item Component Function Primary battery bay Holds the primary battery pack. Primary battery locking Secures the primary battery pack into latch the battery bay. Travel battery connector Connects an optional travel battery. Expansion memory Accepts one optional memory module.

  • Page 28: Design Overview

    Product Description 1.5 Design Overview This section presents a design overview of key parts and features of the computer. Refer to Chapter 4, “Illustrated Parts Catalog,” to identify replacement parts, and Chapter 6, “Removal and Replacement Procedures,” for disassembly steps. The system board provides the following device connections: ■...

  • Page 29: Troubleshooting

    Troubleshooting Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board.

  • Page 30: Selecting From The Main Menu

    Troubleshooting 2. Select the Main, Security, Advanced, or Tools menu. 3. To close Computer Setup and restart the computer: ❏ Select Exit > Exit Saving Changes, and then press enter – or – ❏ Select Exit > Exit Discarding Changes, and then press enter –...

  • Page 31: Selecting From The Security Menu

    Troubleshooting Selecting from the Security Menu Table 2-2 Security Menu Select To Do This Administrator Password Enter, change, or delete an Administrator password. Power-on Password Enter, change, or delete a power-on password. DriveLock Passwords Enable/disable DriveLock; change a DriveLock user or master password. ✎...

  • Page 32: Selecting From The Advanced Menu

    Troubleshooting Selecting from the Advanced Menu Table 2-3 Advanced Menu Select To Do This Language Change the Computer Setup language. Boot Order Enable/disable MultiBoot, which sets a startup sequence that can include most bootable devices and media in the system. Accessibility Options Allows electronic and information technology to be accessible to people with varying ranges of...

  • Page 33: Troubleshooting Flowcharts

    Troubleshooting 2.2 Troubleshooting Flowcharts Table 2-5 Troubleshooting Flowcharts Overview Flowchart Description “Flowchart 2.1—Initial Troubleshooting” “Flowchart 2.2—No Power, Part 1” “Flowchart 2.3—No Power, Part 2” “Flowchart 2.4—No Power, Part 3” “Flowchart 2.5—No Power, Part 4” “Flowchart 2.6—No Video, Part 1” “Flowchart 2.7—No Video, Part 2” “Flowchart 2.8—Nonfunctioning Docking Device (if applicable)”...
  • Page 34 Troubleshooting Table 2-5 Troubleshooting Flowcharts Overview (Continued) Flowchart Description 2.14 “Flowchart 2.14—No OS Loading, Optical Drive” 2.15 “Flowchart 2.15—No Audio, Part 1” 2.16 “Flowchart 2.16—No Audio, Part 2” 2.17 “Flowchart 2.17—Nonfunctioning Device” 2.18 “Flowchart 2.18—Nonfunctioning Keyboard” 2.19 “Flowchart 2.19—Nonfunctioning Pointing Device” 2.20 “Flowchart 2.20—No Network/Modem Connection”...

  • Page 35: Flowchart 2.1—Initial Troubleshooting

    Troubleshooting Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. Go to Is there “Flowchart power? 2.2—No Power, Part 1.” Check Beeps, LED board, LEDs, or error speaker messages? connections. Go to All drives “Flowchart working? 2.17—Nonfunc- tioning Device.” Go to Is there video? “Flowchart Go to (no boot)

  • Page 36: Flowchart 2.2—No Power, Part

    Troubleshooting Flowchart 2.2—No Power, Part 1 No power (power LED is off). Remove from docking device (if applicable). Go to Power up Power up Reset “Flowchart on battery on battery power.* 2.3—No Power, power? power? Part 2.” Go to Power up Power up Reset “Flowchart...

  • Page 37: Flowchart 2.3—No Power, Part

    Troubleshooting Flowchart 2.3—No Power, Part 2 Continued from “Flowchart 2.2—No Power, Part 1.” Visually check for debris in battery socket and clean if necessary. Power on? Done Check battery by recharging it, moving it to another computer, or replacing it. Replace Power on? power supply...

  • Page 38: Flowchart 2.4—No Power, Part

    Troubleshooting Flowchart 2.4—No Power, Part 3 Continued from “Flowchart 2.3—No Power, Part 2.” Plug directly into AC outlet. Power LED Done Reseat AC adapter in computer and at power source. Power on? Done External Internal or Replace external Try different Power outlet external AC AC adapter.

  • Page 39: Flowchart 2.5—No Power, Part

    Troubleshooting Flowchart 2.5—No Power, Part 4 Continued from “Flowchart 2.4—No Power, Part 3.” Open computer. Reseat loose Loose or components and damaged boards and parts? replace damaged items. Close computer and retest. Replace the following items (if applicable). Check Power on? computer operation after each replacement: 1.

  • Page 40: Flowchart 2.6—No Video, Part

    Troubleshooting Flowchart 2.6—No Video, Part 1 No video. Docking Device Go to *NOTE: To change from internal to Stand-alone “Flowchart external display, use the hotkey or docking 2.7—No Video, combination. device? Part 2.” Stand-alone Internal or Adjust Video OK? Done external brightness.

  • Page 41: Flowchart 2.7—No Video, Part

    Troubleshooting Flowchart 2.7—No Video, Part 2 Continued from “Flowchart 2.6—No Video, Part 1.” Remove computer from docking device, if connected. Adjust Check brightness display of external brightness. monitor. Go to “A” in “Flowchart Video OK? Video OK? Done 2.6—No Video, Part 1.”...
  • Page 42 Troubleshooting Flowchart 2.8—Nonfunctioning Docking Device (if applicable) Nonfunctioning docking device. Reseat power cord in docking device and power outlet. Check voltage Reinstall setting on docking computer into device. docking device. Reset monitor cable connector at Docking docking device. Done device operating? Docking device...

  • Page 43: Flowchart 2.9—No Operating System (Os) Loading

    Troubleshooting Flowchart 2.9—No Operating System (OS) Loading No OS loading.* Reseat power cord in docking device and power outlet. No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” No OS loading from diskette drive, go to “Flowchart 2.13—No OS Loading, Diskette Drive.”...
  • Page 44 Troubleshooting Flowchart 2.10—No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Go to “Flowchart Nonsystem 2.11—No OS disk message? Loading, Hard Drive, Part 2.” Reseat external hard drive. OS loading? Done Boot from Go to Boot “Flowchart from 2.13—No OS...
  • Page 45 Troubleshooting Flowchart 2.11—No OS Loading, Hard Drive, Part 2 Continued from “Flowchart 2.10—No OS Reseat Loading, hard drive. Hard Drive, Part 1.” 1. Replace Disc or hard drive. diskette in 2. Replace system drive? board. Hard drive Done accessible? Remove disc or diskette and Run FDISK.
  • Page 46 Troubleshooting Flowchart 2.12—No OS Loading, Hard Drive, Part 3 Continued from “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” System Install OS files on hard and reboot. drive? Virus loading from Clean virus. Done hard drive? hard drive? Run SCANDISK Replace Diagnostics on and check for...

  • Page 47: Flowchart 2.13—No Os Loading, Diskette Drive

    Troubleshooting Flowchart 2.13—No OS Loading, Diskette Drive OS not loading Reseat Done from diskette drive. loading? diskette drive. Bootable Install bootable Nonsystem diskette diskette and disk message? in drive? reboot computer. Check diskette for system files. Go to Boot Try different “Flowchart from another diskette.
  • Page 48 Troubleshooting Flowchart 2.14—No OS Loading, Optical Drive No OS Install bootable Bootable Disc loading from disc and disc in in drive? CD-ROM or reboot drive? DVD-ROM drive. computer. Install Try another bootable disc. bootable disc. Boots from Done CD or DVD? Boots from Reseat Done...
  • Page 49 Troubleshooting Flowchart 2.15—No Audio, Part 1 Turn up audio internally or No audio. Audio? Done externally. Go to Computer in Internal “Flowchart docking device Undock audio? 2.16—No Audio, (if applicable)? Part 2.” Go to Replace “Flowchart 2.16—No Audio, docking device Part 2.”...
  • Page 50 Troubleshooting Flowchart 2.16—No Audio, Part 2 Continued from “Flowchart 2.15—No Audio, Part 1.” Audio Reload driver in OS audio drivers. configured? Correct Load drivers and drivers for set configuration application? in OS. Connect to external speaker. Replace audio board and speaker Audio? Audio?
  • Page 51 Troubleshooting Flowchart 2.17—Nonfunctioning Device Nonfunctioning device. Reseat device. Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage. Fix or Clear Any physical replace CMOS. device detected? broken item. Go to “Flowchart 2.9—No Reattach device.
  • Page 52 Troubleshooting Flowchart 2.18—Nonfunctioning Keyboard Keyboard not operating properly. Connect computer to good external keyboard. External Replace device system works? board. Reseat internal keyboard connector (if applicable). Keyboard Replace internal operating keyboard or properly cable. Keyboard operating Done Done properly Replace system board.
  • Page 53 Troubleshooting Flowchart 2.19—Nonfunctioning Pointing Device Pointing device not operating properly. Connect computer to good external pointing device. Replace External system device board. works? Reseat internal pointing device connector (if applicable). Replace internal Pointing device pointing device operating or cable. properly Pointing device Done Done...
  • Page 54 Troubleshooting Flowchart 2.20—No Network/Modem Connection No network or modem connection. Network Replace jack or modem jack or have jack active? activated. Connect Digital to nondigital line? line. Network Reload or modem NIC/modem Done drivers and connection configured reconfigure. working? in OS? Disconnect all Replace NIC/modem power from...

  • Page 55: Software Update And Recovery

    Software Update and Recovery 3.1 Software Updates To stay current with the newest technology and maintain optimal performance, install the latest versions of HP software on your computer as they become available. To update HP software: 1. Identify your computer model, product category, and series or family.

  • Page 56: Accessing Computer Information

    Software Update and Recovery Accessing Computer Information Before you access the updates for your computer, collect the following information: ■ The product category is Notebook. ■ The product family name and series number are printed on the display bezel. ■ Model information is provided on the serial number label on the bottom of the computer.

  • Page 57: Software Updates And The Hp Web Site

    Software Update and Recovery Obtaining the Support Recovery Disc The Support Software CD provides HP software updates and installation instructions. The CD includes device drivers, ROM updates, and utilities. To purchase the current Support Software CD or a subscription that provides both the current version and future versions of the CD, visit the HP Web site at http://www.hp.com Software Updates and the HP Web Site...
  • Page 58 Software Update and Recovery To download a ROM update: 1. Access the page on the HP Web site that provides software for your computer: ❏ Select Start > Help and Support, and then click a software update link. – or – ❏...

  • Page 59: Downloading Other Software

    Software Update and Recovery ROM installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed: 1. Open Windows Explorer by selecting Start > All Programs > Accessories > Windows Explorer. 2.

  • Page 60: System Recovery

    Software Update and Recovery 2. Follow the instructions on the screen to find the software you want to update. 3. At the download area, select the software you want and follow the download instructions on the Web page. ✎ Make a note of the path to the location on your hard drive to which the ROM package will be downloaded.

  • Page 61: Safeguarding Your Data

    Software Update and Recovery Safeguarding Your Data Software or devices added to the computer can cause your system to become unstable. To safeguard your documents, store personal files in the My Documents folder and periodically create a backup copy of the My Documents folder. Using Altiris Local Recovery Altiris Local Recovery is a preloaded application that protects the files on your computer by storing copies of files, called...

  • Page 62: Using System Restore Points

    Software Update and Recovery Using System Restore Points System Restore is a Windows operating system feature that allows you to reverse undesirable changes to your computer by restoring the computer to an earlier state, called a restore point. A restore point is a “snapshot” of your software, drivers, and operating system files at a particular time.

  • Page 63: Restoring To A Restore Point

    Software Update and Recovery Restoring to a Restore Point To restore the computer to a previous date and time when it was functioning optimally: 1. Select Start > Help and Support. 2. Click System Restore. The System Restore window opens. 3.

  • Page 64: Reinstalling Applications From The Hard Drive

    Software Update and Recovery Reinstalling Applications from the Hard Drive To reinstall a preloaded application or utility from your hard drive: 1. Select Start > All Programs > Software Setup, and then follow the instructions on the screen. 2. When you are prompted to select the software you want to reinstall, select or clear the appropriate check boxes.
  • Page 65 Software Update and Recovery 1. Connect the computer to external power through the AC adapter and turn on the computer. 2. Immediately insert the Operating System disc into the computer. 3. Press and hold the power button for at least 5 seconds to turn off the computer.

  • Page 66: Reinstalling The Operating System

    Software Update and Recovery Reinstalling the Operating System Ä CAUTION: To protect your personal data and the software installed on the computer, back up your data before reinstalling the operating system. See the Windows online Help utility to learn more about backing up your files.
  • Page 67 Software Update and Recovery 4. Press the power button again to turn on the computer. 5. When prompted, press any key to start from the disc. After a few minutes, you may need to select your language, and then the Setup Wizard opens. 6.

  • Page 68: Reinstalling Device Drivers And Other

    Software Update and Recovery Reinstalling Device Drivers and Other Software After the operating system installation process is complete, you must reinstall drivers. To reinstall drivers, use the Recovery disc included with the computer: 1. While running Windows, insert the Recovery disc into the optical drive.

  • Page 69: Illustrated Parts Catalog

    Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers. 4.1 Serial Number Location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer. Serial Number Location Maintenance and Service Guide 4–1...

  • Page 70: Computer Major Components

    Illustrated Parts Catalog 4.2 Computer Major Components Computer Major Components 4–2 Maintenance and Service Guide...
  • Page 71 Illustrated Parts Catalog Table 4-1 Spare Parts: Computer Major Components Spare Part Item Description Number Display assemblies (include wireless antenna transceivers and cables) 14.1-inch, SXGA, TFT 379793-001 14.1-inch, XGA, TFT 379792-001 Switch cover 379794-001 TPM security module 379807-001 LED board (includes LED board cable) 379795-001 Keyboards Belgium...
  • Page 72 Illustrated Parts Catalog Computer Major Components 4–4 Maintenance and Service Guide...
  • Page 73 Illustrated Parts Catalog Table 4-1 Spare Parts: Computer Major Components (Continued) Spare Part Item Description Number 378233-001 Heat sink (includes thermal paste) 379799-001 Processors (include thermal paste) Intel Pentium M 770 (2.13-GHz) 379806-001 Intel Pentium M 760 (2.00-GHz) 379805-001 Intel Pentium M 750 (1.86-GHz) 379804-001 Intel Pentium M 740 (1.73-GHz) 379803-001...
  • Page 74 Illustrated Parts Catalog Computer Major Components 4–6 Maintenance and Service Guide...
  • Page 75 Illustrated Parts Catalog Table 4-1 Spare Parts: Computer Major Components (Continued) Spare Part Item Description Number Mini PCI communications modules 802.11b/g combination WLAN module, for use 373032-002 internationally 802.11b/g combination WLAN module, for use Japan 373032-291 802.11b/g combination WLAN module, for use in 373032-001 the United States 802.11a/b/g combination WLAN module, for use in...
  • Page 76 Illustrated Parts Catalog Computer Major Components 4–8 Maintenance and Service Guide...
  • Page 77 Illustrated Parts Catalog Table 4-1 Spare Parts: Computer Major Components (Continued) Spare Part Item Description Number Miscellaneous Plastics Kit 379812-001 Includes: PC Card slot space saver Speaker RTC battery Memory module compartment cover (includes 1 captive screw) Hard drive cover (includes 2 captive screws) Not illustrated: Computer feet Base enclosure screw caps...
  • Page 78 Illustrated Parts Catalog Computer Major Components 4–10 Maintenance and Service Guide...
  • Page 79 Illustrated Parts Catalog Table 4-1 Spare Parts: Computer Major Components (Continued) Spare Part Item Description Number Bluetooth wireless module (includes Bluetooth 367871-001 module cable) Audio boards (include audio board cables) For use with system boards with discrete video 385498-001 memory For use with system boards with UMA video memory 379811-001 Battery packs...

  • Page 80: Miscellaneous Plastics Kit

    Illustrated Parts Catalog 4.3 Miscellaneous Plastics Kit 4–12 Maintenance and Service Guide...

  • Page 81: Pc Card Slot Space Saver

    Illustrated Parts Catalog Table 4-2 Miscellaneous Plastics Kit Spare Part Information Spare Part Item Description Number Miscellaneous Plastics Kit, includes: 379812-001 PC Card slot space saver Speakers RTC battery Hard drive cover (includes 2 captive screws) Memory module compartment cover (includes 1 captive screw) Notebook feet (4) Base enclosure rubber screw caps (2) MultiBay II space saver...

  • Page 82: Miscellaneous Cable Kit

    Illustrated Parts Catalog 4.4 Miscellaneous Cable Kit 4–14 Maintenance and Service Guide...
  • Page 83 Illustrated Parts Catalog Table 4-3 Miscellaneous Cable Kit Spare Part Information Spare Part Description Item Number Miscellaneous Cable Kit, includes: 389013-001 LED board cable Bluetooth module cable RJ-11 connector module with cable Audio board cables (two, one for use on models with system boards with discrete video memory, one for use on models with system boards with UMA video memory) TouchPad cable...

  • Page 84: Mass Storage Devices

    Illustrated Parts Catalog 4.5 Mass Storage Devices Table 4-4 Mass Storage Devices Spare Part Information Spare Part Item Description Number Hard drives (include frame and connector) 7200-rpm 5400-rpm 60-GB 380950-001 80-GB 379810-001 60-GB 379809-001 40-GB 379808-001 Optical drives (include bezel) 8X Max DVD-ROM drive 373314-001 DVD+RW/R and CD-RW Combo Drive...

  • Page 85: Miscellaneous (Not Illustrated)

    Illustrated Parts Catalog 4.6 Miscellaneous (Not Illustrated) Table 4-5 Miscellaneous (Not Illustrated) Spare Part Information Spare Part Description Number Adjustable Notebook Stand 372420-001 HP Advanced Docking Stand 374804-001 HP Docking Stand 374803-001 Docking Stand Miscellaneous Plastics Kit 380045-001 Carrying cases Nylon top load 325815-001 325815-002...
  • Page 86 Illustrated Parts Catalog Table 4-5 Miscellaneous (Not Illustrated) Spare Part Information (Continued) Spare Part Description Number Power supplies 65 watt AC adapter 239704-001 381090-001 65 watt, slim profile AC adapter Power cords For use in: Australia and New Zealand 246959-011 Belgium, Europe, Finland, France, Germany, Greece, 246959-021 the Netherlands, Norway, Portugal, Spain, and Sweden...
  • Page 87 Illustrated Parts Catalog Table 4-5 Miscellaneous (Not Illustrated) Spare Part Information (Continued) Spare Part Description Number Screw Kit (includes the following screws; refer to 379813-001 Appendix C, “Screw Listing,” for more information on specifications and usage ■ Hex socket HM5.0×11.0 screw lock ■...

  • Page 88: Sequential Part Number Listing

    Illustrated Parts Catalog 4.7 Sequential Part Number Listing Table 4-6 Sequential Part Number Listing Spare Part Number Description 239704-001 65-watt AC adapter 246959-001 Power cord for use in Canada, French Canada, Latin America, Taiwan, Thailand, and the United States 246959-011 Power cord for use in Australia and New Zealand 246959-021 Power cord for use in Belgium, Europe, Finland, France,...
  • Page 89 Illustrated Parts Catalog Table 4-6 Sequential Part Number Listing (Continued) Spare Part Number Description 325815-002 Nylon top load carrying case 359118-001 USB 1.1 diskette drive 367456-001 8-cell, travel battery pack 367457-001 6-cell, 4.8-AHr battery pack 367871-001 Bluetooth wireless module (includes Bluetooth board cable) 372420-001 Adjustable Notebook Stand 372772-001...
  • Page 90 Illustrated Parts Catalog Table 4-6 Sequential Part Number Listing (Continued) Spare Part Number Description 373314-001 8X Max DVD-ROM drive MultiBay II device 373315-001 DVD/CD-RW Combo Drive MultiBay II device 373900-001 802.11a/b/g combination WLAN module, for use in MOW 373900-021 802.11a/b/g combination WLAN module, for use in Europe, Middle East, and Africa 373900-291 802.11a/b/g combination WLAN Mini PCI communications...
  • Page 91 Illustrated Parts Catalog Table 4-6 Sequential Part Number Listing (Continued) Spare Part Number Description 378188-081 Keyboard for use in Denmark 378188-091 Keyboard for use in Norway 378188-101 Keyboard for use in Sweden 378188-111 Keyboard for use in Switzerland 378188-121 Keyboard for use in French Canada 378188-131 Keyboard for use in Portugal 378188-141...
  • Page 92 Illustrated Parts Catalog Table 4-6 Sequential Part Number Listing (Continued) Spare Part Number Description 378188-A41 Keyboard for use in Belgium 378188-AB1 Keyboard for use in Taiwan 378188-AD1 Keyboard for use in Korea 378188-BA1 Keyboard for use in Slovenia 378188-BB1 Keyboard for use in Israel 378188-DD1 Keyboard for use in Iceland 378227-001...
  • Page 93 Illustrated Parts Catalog Table 4-6 Sequential Part Number Listing (Continued) Spare Part Number Description 379797-001 Base enclosure 379798-001 TouchPad (includes TouchPad cable) 379799-001 Heat sink (includes thermal paste) 379801-001 Intel Celeron M 730 (1.5-GHz) processor (includes thermal paste) 379802-001 Intel Pentium M 730 (1.60-GHz) processor (includes thermal paste) 379803-001 Intel Pentium M 740 (1.73-GHz) processor (includes...
  • Page 94 Illustrated Parts Catalog Table 4-6 Sequential Part Number Listing (Continued) Spare Part Number Description 379811-001 Audio for use with system boards with UMA video memory board (includes audio board cable) 379812-001 Miscellaneous Plastics Kit 379813-001 Screw Kit 379814-001 Modem board 380045-001 Docking Stand Miscellaneous Plastics Kit 380774-001...

  • Page 95: Removal And Replacement Preliminaries

    Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 5.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 screwdriver ■...

  • Page 96: Service Considerations

    Removal and Replacement Preliminaries 5.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.

  • Page 97: Preventing Damage To Removable Drives

    Removal and Replacement Preliminaries 5.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a removable drive, or loss of information, observe the following precautions: ■...

  • Page 98: Preventing Electrostatic Damage

    Removal and Replacement Preliminaries 5.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.

  • Page 99: Packaging And Transporting Precautions

    Removal and Replacement Preliminaries 5.5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment: ■ To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging.

  • Page 100: Workstation Precautions

    Removal and Replacement Preliminaries 5.6 Workstation Precautions Use the following grounding precautions at workstations: ■ Cover the workstation with approved static-shielding material Table 4-2, “Static-Shielding Materials” (refer to ■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ■...
  • Page 101 Removal and Replacement Preliminaries ■ When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground.

  • Page 102: Typical Electrostatic Voltage Levels

    Removal and Replacement Preliminaries Table 5-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Table 5-1 Typical Electrostatic Voltage Levels Relative Humidity Event Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V...

  • Page 103: Removal And Replacement Procedures

    Removal and Replacement Procedures This chapter provides removal and replacement procedures. There are 56 screws and screw locks, in 12 different sizes, that may need to be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement.

  • Page 104: Serial Number

    Removal and Replacement Procedures 6.1 Serial Number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer. Serial Number Location 6–2 Maintenance and Service Guide...

  • Page 105: Disassembly Sequence Chart

    Removal and Replacement Procedures 6.2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing computer components. Disassembly Sequence Chart Section Description # of Screws Removed Preparing the Computer for Disassembly Battery pack Hard Drive 2 loosened to remove the hard drive cover...
  • Page 106 Removal and Replacement Procedures Disassembly Sequence Chart (Continued) Section Description # of Screws Removed 5.15 Processor 5.16 Modem Board 5.17 Internal Memory Module 5.18 TouchPad 5.19 Mini PCI Communications Module Å To prevent an unresponsive system and the display of a warning message, install only a Mini PCI device authorized for use in your computer by the governmental agency that regulates wireless devices in your country.

  • Page 107: Preparing The Computer For Disassembly

    Removal and Replacement Procedures 6.3 Preparing the Computer for Disassembly Before you begin any removal or installation procedures: 1. Shut down the computer. If you are unsure whether the computer is off or in hibernation, turn the computer on, and then shut it down through the operating system. 2.
  • Page 108 Removal and Replacement Procedures 4. Remove the battery pack by following these steps: a. Turn the computer upside down with the rear panel toward you. b. Slide and hold the battery pack lock latch 1 to the right. c. Slide the battery pack release latch 2 to the right. (The battery pack disengages from the computer.) d.

  • Page 109: Hard Drive

    Removal and Replacement Procedures 6.4 Hard Drive Hard Drive Spare Part Number Information 7200-rpm 5400-rpm 60-GB 380950-001 80-GB 379810-001 60-GB 379809-001 40-GB 379808-001 1. Prepare the computer for disassembly (refer to Section 6.3). 2. Position the computer with the right side toward you. Maintenance and Service Guide 6–7...
  • Page 110 Removal and Replacement Procedures 3. Loosen the two PM1.5×4.0 screws 1 that secure the hard drive cover to the computer. 4. Lift the right side of the hard drive cover 2 and swing it to the left. 5. Remove the hard drive cover. ✎...
  • Page 111 Removal and Replacement Procedures a. Loosen the PM2.5×13.0 spring-loaded hard drive retention screw 1. b. Grasp the mylar tab on the right side of the hard drive and slide the hard drive 2 to the left to disconnect it from the system board.
  • Page 112 Removal and Replacement Procedures d. Remove the four PM2.5×4.0 screws 1 and the two PM1.5×4.0 screws 2 that secure the hard drive frame to the hard drive. e. Lift the frame 3 straight up to remove if from the hard drive.

  • Page 113: Computer Feet

    Removal and Replacement Procedures 6.5 Computer Feet The computer feet are adhesive-backed rubber pads. The feet are included in the Miscellaneous Plastics Kit, spare part number 379812-001. Replacing the Notebook Feet Maintenance and Service Guide 6–11...

  • Page 114: Bluetooth Board

    Removal and Replacement Procedures 6.6 Bluetooth Board Bluetooth Board Spare Part Number Information Bluetooth wireless board (includes Bluetooth board cable) 367871-001 1. Prepare the computer for disassembly (refer to Section 6.3). 2. Position the computer with the front panel toward you. 3.

  • Page 115: Multibay Ii Device

    Removal and Replacement Procedures 6.7 MultiBay II Device MultiBay II Device Spare Part Number Information 8X Max DVD-ROM drive 373314-001 DVD+RW/R and CD-RW Combo Drive 375557-001 DVD/CD-RW Combo Drive 373315-001 1. Prepare the computer for disassembly (Section 6.3). 2. Position the computer with the right side toward you. 3.

  • Page 116: External Memory Module

    Removal and Replacement Procedures 6.8 External Memory Module Memory Module Spare Part Number Information 1024 MB 373121-001 512 MB 373120-001 256 MB 373119-001 1. Prepare the computer for disassembly (refer to Section 6.3). 2. Position the computer with the front panel toward you. 3.
  • Page 117 Removal and Replacement Procedures 6. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The side of the memory module opposite the socket rises away from the computer.) 7. Slide the memory module 2 away from the socket at an angle.

  • Page 118: Keyboard

    Removal and Replacement Procedures 6.9 Keyboard Keyboard Spare Part Number Information Belgium 378188-A41 Latin America 378188-161 Brazil 378188-201 Norway 378188-091 Czech Republic 378188-221 Portugal 378188-131 Denmark 378188-081 Russia 378188-251 France 378188-051 Saudi Arabia 378188-171 French Canada 378188-121 Slovakia 378188-231 Germany 378188-041 Slovenia 378188-BA1...
  • Page 119 Removal and Replacement Procedures 3. Remove the three T8M2.0×8.0 screws that secure the keyboard to the computer. Removing the Keyboard Screws Maintenance and Service Guide 6–17...
  • Page 120 Removal and Replacement Procedures 4. Turn the computer display-side up with the front panel toward you. 5. Open the computer as far as possible. 6. Slide the four keyboard retention tabs 1 forward. The tabs are located between the keys, between the keys, between the keys, and between the keys.
  • Page 121 Removal and Replacement Procedures 8. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is connected and disconnect the keyboard cable 2 from the system board. 9. Release the ZIF connector 3 to which the pointing stick cable is connected and disconnect the pointing stick cable 4 from the system board.

  • Page 122: Switch Cover

    Removal and Replacement Procedures 6.10 Switch Cover Switch Cover Spare Part Number Information Switch cover 379794-001 1. Prepare the computer for disassembly (Section 6.3). 2. Release the keyboard (Section 6.9). 3. Lift up the left and right hinge cover sections 1 of the switch cover to detach the cover from the computer.
  • Page 123 Removal and Replacement Procedures 5. Disconnect the LED board cable from the system board. Disconnecting the LED Board Cable 6. Remove the switch cover. Reverse the above procedure to install the switch cover. Maintenance and Service Guide 6–21...

  • Page 124: Led Board

    Removal and Replacement Procedures 6.11 LED Board LED Board Spare Part Number Information LED board (includes LED board cable) 379795-001 1. Prepare the computer for disassembly (Section 6.3). 2. Remove the keyboard (Section 6.9). 3. Remove the switch cover (Section 6.10).

  • Page 125: Tpm Security Module

    Removal and Replacement Procedures 6.12 TPM Security Module TPM Security Module Spare Part Number Information TPM security module 379807-001 1. Prepare the computer for disassembly (Section 6.3). 2. Remove the keyboard (Section 6.9). 3. Remove the switch cover (Section 6.10). 4.

  • Page 126: Fan

    Removal and Replacement Procedures 6.13 Fan Fan Spare Part Number Information 378233-001 1. Prepare the computer for disassembly (Section 6.3). 2. Release the keyboard (Section 6.9). 3. Disconnect the fan cable 1 from the system board. 4. Loosen the two PM2.0×7.0 screws 2 that secure the fan to the computer.

  • Page 127: Heat Sink

    Removal and Replacement Procedures 6.14 Heat Sink Heat Sink Spare Part Number Information Heat sink (includes thermal paste) 379799-001 1. Prepare the computer for disassembly (Section 6.3). 2. Release the keyboard (Section 6.9). 3. Remove the fan (Section 6.13). 4. Loosen the four PM2.0×8.0 shoulder screws that secure the heat sink to the computer.
  • Page 128 Removal and Replacement Procedures 5. Lift the right side of the heat sink 1 to disengage it from the processor. 6. Slide the heat sink 2 up and to the right to remove it. ✎ Due to the adhesive quality of the thermal paste located between the heat sink and processor, it may be necessary to move the heat sink from side to side to detach the heat sink from the processor.
  • Page 129 Removal and Replacement Procedures ✎ The thermal paste should be thoroughly cleaned from the surfaces of the heat sink 1 and processor 2 each time the heat sink is removed. Thermal paste is included with all heat sink and processor spare part kits. Replacing the Thermal Paste Reverse the above procedure to install the heat sink.

  • Page 130: Processor

    Removal and Replacement Procedures 6.15 Processor Processor Spare Part Number Information Processors (include thermal paste) Intel Pentium M 770 (2.13-GHz) 379806-001 Intel Pentium M 760 (2.00-GHz) 379805-001 Intel Pentium M 750 (1.86-GHz) 379804-001 Intel Pentium M 740 (1.73-GHz) 379803-001 Intel Pentium M 730 (1.60-GHz) 379802-001 Intel Celeron-M 730 (1.5-GHz) 379801-001...
  • Page 131 Removal and Replacement Procedures 5. Use a flat-blade screwdriver to turn the processor locking screw 1 one-quarter turn counterclockwise until you hear a click. 6. Lift the processor 2 straight up and remove it. ✎ The gold triangle 3 on the processor should be aligned in the rear right corner when you install the processor.

  • Page 132: Modem Board

    Removal and Replacement Procedures 6.16 Modem Board Modem Board Spare Part Number Information Modem board 380774-001 379814-001 1. Prepare the computer for disassembly (Section 6.3). 2. Release the keyboard (Section 6.9). 3. Remove the two PM2.0×3.0 screws 1 that secure the modem board to the computer.

  • Page 133: Internal Memory Module

    Removal and Replacement Procedures 6.17 Internal Memory Module Memory Module Spare Part Number Information 1024 MB 373121-001 512 MB 373120-001 256 MB 373119-001 1. Prepare the computer for disassembly (Section 6.3). 2. Release the keyboard (Section 6.9). 3. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module.

  • Page 134: Touchpad

    Removal and Replacement Procedures 6.18 TouchPad TouchPad Spare Part Number Information TouchPad (includes TouchPad cable) 379798-001 1. Prepare the computer for disassembly (Section 6.3). 2. Remove the keyboard (Section 6.9). 3. Press down on the section of the top cover 1 to the left of the metal tab next to the TouchPad .
  • Page 135 Removal and Replacement Procedures 5. Swing the TouchPad 1 up and to the left until it rests on the palm rest. 6. Disconnect the TouchPad cable 2 from the system board. Removing the TouchPad 7. Remove the TouchPad. Reverse the above procedure to install the TouchPad. Maintenance and Service Guide 6–33...

  • Page 136: Mini Pci Communications Module

    Removal and Replacement Procedures 6.19 Mini PCI Communications Module Mini PCI Communications Module Spare Part Number Information 802.11b/g combination WLAN module, for use internationally 373032-002 802.11b/g combination WLAN module, for use Japan 373032-291 802.11b/g combination WLAN module, for use in 373032-001 the United States 802.11a/b/g combination WLAN module, for use in Europe,...
  • Page 137 Removal and Replacement Procedures 4. Disconnect the auxiliary and main antenna cables 1 from the Mini PCI communications module. ✎ Make note of which antenna cable is attached to which antenna clip on the Mini PCI communications module before disconnecting the cables. 5.

  • Page 138: Display Assembly

    Removal and Replacement Procedures 6.20 Display Assembly Display Assembly Spare Part Number Information 14.1-inch, SXGA, TFT 379793-001 14.1-inch, XGA, TFT 379792-001 1. Prepare the computer for disassembly (Section 6.3) and remove the following components: a. Keyboard (Section 6.9) b. Switch cover (Section 6.10) c.
  • Page 139 Removal and Replacement Procedures 6. Position the computer with the rear panel toward you. 7. Remove the four T8M2.0×8.0 screws 1 that secure the display assembly to the computer. 8. Lift the display assembly straight up and remove it 2. Removing the Display Assembly Reverse the above procedure to install the display assembly.

  • Page 140: Top Cover

    Removal and Replacement Procedures 6.21 Top Cover Top Cover Spare Part Number Information Top cover 379796-001 1. Prepare the computer for disassembly (Section 6.3) and remove the following components: a. Hard drive (Section 6.4) b. Keyboard (Section 6.9) c. Switch cover (Section 6.10) d.
  • Page 141 Removal and Replacement Procedures 3. Remove the following: 1 Two rubber screw covers ✎ The rubber screw covers are included in the Miscellaneous Plastics Kit, spare part number 379812-001. 2 Ten T8M2.0×8.0 screws 3 Two PM2.0×3.0 screws in the hard drive bay Removing the Top Cover Screws, Part 1 Maintenance and Service Guide 6–39...
  • Page 142 Removal and Replacement Procedures 4. Turn the computer right-side up with the front panel toward you. 5. Disconnect the Bluetooth board cable 1 from the system board. 6. Remove the two PM2.0×4.0 screws 2 that secure the top cover to the computer. Removing the Top Cover Screws, Part 2 6–40 Maintenance and Service Guide...
  • Page 143 Removal and Replacement Procedures 7. Lift the rear edge of the top cover 1 until it disengages from the left and right sides of the base enclosure. 8. Lift the top cover 2 straight up and remove it. Releasing the Top Cover Reverse the above procedure to install the top cover.

  • Page 144: Serial Connector Module

    Removal and Replacement Procedures 6.22 Serial Connector Module Serial Connector Module Spare Part Number Information Serial connector module (includes serial connector 378227-001 module cable) 1. Prepare the computer for disassembly (Section 6.3) and remove the following components: a. Hard drive (Section 6.4) b.
  • Page 145 Removal and Replacement Procedures 2. Position the computer with the right side toward you. 3. Disconnect the serial connector module cable 1 from the system board. 4. Remove the two HM5.0×11.0 screw locks 2 that secure the serial connector module to the base enclosure. 5.

  • Page 146: Audio Board

    Removal and Replacement Procedures 6.23 Audio Board Audio Board Spare Part Number Information For use with system boards with discrete video memory 385498-001 For use with system boards with UMA video memory 379811-001 1. Prepare the computer for disassembly (Section 6.3) and remove the following components: a.
  • Page 147 Removal and Replacement Procedures 2. Disconnect the audio board cable from the system board. Disconnecting the Audio Board Cable Maintenance and Service Guide 6–45...
  • Page 148 Removal and Replacement Procedures 3. Flex the right side of the base enclosure 1 outward until the USB connectors 2 and audio connectors 3 are clear of the openings in the base enclosure. Releasing the Audio Board 6–46 Maintenance and Service Guide...
  • Page 149 Removal and Replacement Procedures 4. Lift the right side of the audio board 1, and then lift the board 2 out of the base enclosure. Removing the Audio Board Reverse the above procedure to install the audio board. Maintenance and Service Guide 6–47...

  • Page 150: System Board

    Removal and Replacement Procedures 6.24 System Board System Board Spare Part Number Information Includes 64 MB of discrete video memory 382909-001 Includes 32 MB of discrete video memory 379790-001 Includes UMA video memory 379791-001 ✎ When replacing the system board, ensure that the following components are removed from the defective system board and installed on the replacement system board: ■...
  • Page 151 Removal and Replacement Procedures 2. Disconnect the speaker cable from the system board 1. 3. Remove the speaker 2. ✎ The speaker is included in the Miscellaneous Plastics Kit, spare part number 379812-001. Removing the Speaker Maintenance and Service Guide 6–49...
  • Page 152 Removal and Replacement Procedures 4. Position the computer with the left side toward you. 5. Disconnect the RJ-11 cable 1 from the system board. 6. Remove the RJ-11 connector 2 from the clip in the base enclosure. ✎ The RJ-11 connector and cable is included in the Miscellaneous Cables Kit, spare part number 389013-001.
  • Page 153 Removal and Replacement Procedures 7. Disconnect the RTC battery cable 1 from the system board. 8. Remove the RTC battery 2 from the clip in the top cover. ✎ The RTC battery is included in the Miscellaneous Plastics Kit, spare part number 379812-001. Removing the RTC Battery 9.
  • Page 154 Removal and Replacement Procedures 10. Remove the two HM5.0×11.0 screw locks on each side of the external monitor connector. Removing the System Board Screw Locks 6–52 Maintenance and Service Guide...
  • Page 155 Removal and Replacement Procedures 11. Position the computer with the front toward you. 12. Disconnect the following cables from the system board: 1 Audio board cables 2 Serial connector cable 3 RTC battery cable 13. Remove the four T8M2.0×8.0 screws 4 that secure the system board to the base enclosure.
  • Page 156 Removal and Replacement Procedures 14. Lift the front edge of the system board 1 until the right/rear corner is clear of the MultiBay II device shield 2. 15. Slide the system board 3 forward and remove it. Removing the System Board Screws and Screw Locks Reverse the above procedures to install the system board.
  • Page 157 Specifications This chapter provides physical and performance specifications. Table 7-1 Computer Dimensions Metric U.S. Height (varies from front rear) 2.65 to 3.35 cm 1.04 to 1.32 in Width 31.5 cm 12.40 in Depth 25.7 cm 10.12 in Weight Notebook with 14.1-inch display, 2.4 kg 5.29 lb MultiBay II device, and 6-cell...
  • Page 158 Specifications Table 7-1 Computer (Continued) Relative humidity (noncondensing) Operating 10% to 90% 10% to 90% Nonoperating 5% to 95% 5% to 95% Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) -15 m to 3,048 m -50 ft to 10,000 ft Nonoperating (14.7 to 4.4 psia) -15 m to 12,192 m -50 ft to 40,000 ft...
  • Page 159 Specifications Table 7-2 14.1-inch, SXGA, TFT Display Dimensions Height 28.5 cm 11.2 in Width 21.3 cm 8.4 in Diagonal 35.8 cm 14.1 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical7 Pixel resolution Pitch 0.197 ×...
  • Page 160 Specifications Table 7-3 14.1-inch, XGA, TFT Display Dimensions Height 28.5 cm 11.2 in Width 21.3 cm 8.4 in Diagonal 35.8 cm 14.1 in Number of colors Up to 16.8 million Contrast ratio 250:1 Brightness 180 nits typical Pixel resolution Pitch 0.279 ×...

  • Page 161: Hard Drives

    Specifications Table 7-4 Hard Drives 80-GB* 60-GB* 60-GB* 40-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 99 g 99 g 99 g 102 g Interface type ATA-5 ATA-5 ATA-5 ATA-5...
  • Page 162 Specifications Table 7-5 Primary 6-cell, Li-Ion Battery Pack Dimensions Height 2.00 cm 0.79 in Width 9.40 cm 3.70 in Depth 13.40 cm 5.28 in Weight 0.34 kg 0.75 lb Energy Voltage 11.1 V Amp-hour capacity 4.4 Ah Watt-hour capacity 48 Wh Temperature Operating 5°C to 45°C...
  • Page 163 Specifications Table 7-6 8X DVD-ROM Drive Applicable disk DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18) CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R CD-RW Photo CD (single and multisession) CD-Bridge Center hole diameter 1.5 cm (0.59 in)
  • Page 164 Specifications Table 7-7 DVD+RW/R and CD-RW Combo Drive Applicable disk Read: Write: DVD-R, DVD-RW, CD-R and CD-RW DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R, CD-RW Photo CD (single and...
  • Page 165 Specifications Table 7-7 DVD+RW/R and CD-RW Combo Drive (Continued) Disk thickness 1.2 mm (0.047 in) Track pitch 0.74 µm Access time CD media DVD media Random < 110 ms < 130 ms Full stroke < 210 ms < 225 ms Audio output level Line-out, 0.7 V rms Cache buffer...
  • Page 166 Specifications Table 7-8 24X DVD/CD-RW Combo Drive Applicable disk Read: Write: DVD-R, DVD-RW, CD-R and CD-RW DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R, CD-RW Photo CD (single and...
  • Page 167 Specifications Table 7-8 24X DVD/CD-RW Combo Drive (Continued) Disk thickness 1.2 mm (0.047 in) Track pitch 0.74 µm Access time CD media DVD media Random < 110 ms < 130 ms Full stroke < 210 ms < 225 ms Audio output level Line-out, 0.7 V rms Cache buffer 2 MB...

  • Page 168: System Dma

    Specifications Table 7-9 System DMA Hardware DMA System Function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Available for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or 5. 7–12 Maintenance and Service Guide...

  • Page 169: System Interrupts

    Specifications Table 7-10 System Interrupts Hardware IRQ System Function IRQ0 System timer IRQ1 Standard 101-/102-Key or Microsoft Natural Keyboard IRQ2 Cascaded IRQ3 Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Conexant AC—Link Audio Intel 82801DB/DBM SMBus Controller—24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7*...
  • Page 170 Specifications Table 7-10 System Interrupts (Continued) IRQ11 Intel USB EHCI controller—24CD Intel USB UHCI controller—24C4 Intel USB UHCI controller—24C7 Intel Pro/Wireless 2200BG TI OHCI 1394 host controller TI PCI1410 CardBus controller IRQ12 Synaptics PS/2 TouchPad IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel...
  • Page 171 Specifications Table 7-11 System I/O Addresses I/O Address (hex) System Function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no. 1 022 - 024 Opti chipset configuration registers 025 - 03F Unused 02E - 02F 87334 “Super I/O”...
  • Page 172 Specifications Table 7-11 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 0A2 - 0BF Unused 0C0 - 0DF DMA controller no. 2 0E0 - 0EF Unused 0F0 - 0F1 Coprocessor busy clear/reset 0F2 - 0FF Unused 100 - 16F Unused 170 - 177 Secondary fixed disk controller...
  • Page 173 Specifications Table 7-11 System I/O Addresses (Continued) I/O Address (hex) System Function (shipping configuration) 2F0 - 2F7 Unused 2F8 - 2FF Infrared port 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondary diskette drive controller 378 - 37F Parallel port (LPT1/default) 380 - 387 Unused...

  • Page 174: System Memory Map

    Specifications Table 7-12 System Memory Map Size Memory Address System Function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memory 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 MB 01000000-047FFFFF Super extended memory...

  • Page 175: Connector Pin Assignments

    Connector Pin Assignments Table A-1 Audio-Out (Headphone) Signal Signal Audio out, left channel Ground Audio out, right channel Maintenance and Service Guide A–1...

  • Page 176: Universal Serial Bus

    Connector Pin Assignments Table A-2 Audio-In (Microphone) Signal Signal Audio signal in Ground Audio signal in Table A-3 Universal Serial Bus Signal Signal +5 VDC Data + Data – Ground A–2 Maintenance and Service Guide...
  • Page 177 Connector Pin Assignments Table A-4 Serial Signal Signal Carrier detect Data set ready Receive data Ready to send Transmit data Clear to send Data terminal ready Ring indicator Ground Maintenance and Service Guide A–3...

  • Page 178: External Monitor

    Connector Pin Assignments Table A-5 External Monitor Signal Signal Red analog +5 VDC Green analog Ground Blue analog Monitor detect Not connected DDC 2B data Ground Horizontal sync Ground analog Vertical sync Ground analog DDC 2B clock Ground analog A–4 Maintenance and Service Guide...
  • Page 179 Connector Pin Assignments Table A-6 S-Video-Out Signal Signal S-VHS color (C) signal TV-CD Composite video signal S-VHS intensity ground S-VHS intensity (Y) signal Composite video ground S-VHS color ground Table A-7 RJ-45 (Network) Signal Signal Transmit + Unused Maintenance and Service Guide A–5...
  • Page 180 Connector Pin Assignments Table A-7 RJ-45 (Network) Transmit – Receive – Receive + Unused Unused Unused Table A-8 RJ-11 (Modem) Signal Signal Unused Unused Unused Ring Unused A–6 Maintenance and Service Guide...

  • Page 181: Power Cord Set Requirements

    Power Cord Set Requirements 3-Conductor Power Cord Set The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set included with the computer meets the requirements for use in the country where the equipment is purchased.

  • Page 182: General Requirements

    Power Cord Set Requirements General Requirements The requirements listed below are applicable to all countries. ■ The length of the power cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.
  • Page 183 Power Cord Set Requirements Country-Specific Requirements 3-Conductor Power Cord Set Requirements Country/Region Accredited Agency Applicable Note Number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI ✎ NOTES: 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.
  • Page 184 Power Cord Set Requirements 3-Conductor Power Cord Set Requirements (Continued) Country/Region Accredited Agency Applicable Note Number Korea The Netherlands KE A Norway NEMKO People’s Republic of China Sweden SEMKO Switzerland Taiwan BSMI United Kingdom United States ✎ NOTES: 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.

  • Page 185: Screw Listing

    Screw Listing This appendix provides specification and reference information for the screws and screw locks used in the computer. All screws and screw locks listed in this appendix are available in the Screw Kit, spare part number 379813-001. Table C-1 Phillips 1.5×4.0 Screw (Continued) Head Color...
  • Page 186 Screw Listing Table C-1 Phillips PM1.5×4.0 Screw Head Color Qty. Length Thread Width Black 4.0 mm 1.5 mm 4.5 mm Where used: 2 screws that secure the hard drive cover to the computer (screws are captured on the cover by C clips; documented in Section 6.4) Phillips PM1.5×4.0 Screw Locations...
  • Page 187 Screw Listing Table C-1 Phillips 1.5×4.0 Screw (Continued) Head Color Qty. Length Thread Width Black 4.0 mm 1.5 mm 4.5 mm Where used: One screw that secures the memory module compartment cover to the computer (screw is secured to the cover by a C clip; documented in Section 6.8) Phillips PM1.5×4.0 Screw Location...
  • Page 188 Screw Listing Table C-2 Phillips PM2.5×13.0 Spring-loaded Hard Drive Retention Screw Head Color Qty. Length Thread Width Black 13.0 mm 2.5 mm 5.5 mm Where used: One screw that secures the hard drive to the computer (screw is captured on the hard drive frame by a C clip;...
  • Page 189 Screw Listing Table C-3 Phillips PM2.5×4.0 Shoulder Screw Head Color Qty. Length Thread Width Silver 4.0 mm 2.5 mm 4.0 mm Where used: 4 screws that secure the hard drive frame to the hard drive (documented in Section 6.4) Phillips PM2.5×4.0 Shoulder Screw Locations Maintenance and Service Guide C–5...
  • Page 190 Screw Listing Table C-4 Phillips PM2.0×5.0 Screw Head Color Qty. Length Thread Width Black 5.0 mm 2.0 mm 4.5 mm Where used: One screw that secures the MultiBay II device to the computer (documented in Section 6.7) Phillips PM2.0×5.0 Screw Location C–6 Maintenance and Service Guide...
  • Page 191 Screw Listing Table C-4 Phillips PM2.0×5.0 Screw (Continued) Head Color Qty. Length Thread Width Black 5.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the display assembly to the computer (documented in Section 6.20) Phillips PM2.0×5.0 Screw Locations Maintenance and Service Guide C–7...
  • Page 192 Screw Listing Table C-5 Torx8 T8M2.0×8.0 Screw Head Color Qty. Length Thread Width Black 8.0 mm 2.0 mm 4.0 mm Where used: 3 screws that secure the keyboard to the computer (documented in Section 6.9) Torx 8 T8M2.0×8.0 Screw Locations C–8 Maintenance and Service Guide...
  • Page 193 Screw Listing Table C-5 Torx8 T8M2.0×8.0 Screw (Continued) Head Color Qty. Length Thread Width Black 8.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the display assembly to the computer (documented in Section 6.20) Torx 8 T8M2.0×8.0 Screw Locations Maintenance and Service Guide C–9...
  • Page 194 Screw Listing Table C-5 Torx8 T8M2.0×8.0 Screw (Continued) Head Color Qty. Length Thread Width Black 8.0 mm 2.0 mm 4.0 mm Where used: 10 screws that secure the top cover to the computer (documented in Section 6.21) Torx 8 T8M2.0×8.0 Screw Locations C–10 Maintenance and Service Guide...
  • Page 195 Screw Listing Table C-5 Torx8 T8M2.0×8.0 Screw (Continued) Head Color Qty. Length Thread Width Black 8.0 mm 2.0 mm 4.0 mm Where used: 4 screws that secure the system board to the computer (documented in Section 6.24) Torx 8 T8M2.0×8.0 Screw Locations Maintenance and Service Guide C–11...
  • Page 196 Screw Listing Table C-6 Phillips PM2.0×3.0 Screw Head Color Qty. Length Thread Width Silver 2.0 mm 3.0 mm 4.0 mm Where used: 5 screws that secure the LED board to the switch cover (documented in Section 6.11) Phillips PM2.0×3.0 Screw Locations C–12 Maintenance and Service Guide...
  • Page 197 Screw Listing Table C-6 Phillips PM2.0×3.0 Screw (Continued) Head Color Qty. Length Thread Width Silver 2.0 mm 3.0 mm 4.0 mm Where used: 2 screws that secure the top cover to the computer in the hard drive bay (documented in Section 6.21) Phillips PM2.0×3.0 Screw Locations...
  • Page 198 Screw Listing Table C-7 Phillips PM2.0×3.0 Screw Head Color Qty. Length Thread Width Black 3.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the modem board to the computer (documented in Section 6.16) Phillips PM2.0×3.0 Screw Locations C–14 Maintenance and Service Guide...
  • Page 199 Screw Listing Table C-8 Phillips 1.5×3.0 Screw Head Color Qty. Length Thread Width Black 3.0 mm 1.5 mm 2.25 mm Where used: One screw that secures the TPM security module to the computer (documented Section 6.12) Phillips 1.5×3.0 Screw Location Maintenance and Service Guide C–15...
  • Page 200 Screw Listing Table C-9 Phillips PM2.0×7.0 Screw Head Color Qty. Length Thread Width Silver 7.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the fan to the computer (screws are captured on the fan assembly by an O clip; documented in Section 6.13) Phillips PM2.0×7.0 Screw Locations...
  • Page 201 Screw Listing Table C-10 Phillips PM2.0x8.0 Shoulder Screw Head Color Qty. Length Thread Width Silver 8.0 mm 2.0 mm 5.0 mm Where used: 4 screws that secure the heat sink to the computer (screws are captured on the heat sink by C clips; documented in Section 6.14) Phillips PM2.0x8.0 Shoulder Screw Locations...
  • Page 202 Screw Listing Table C-11 Phillips PM2.0×4.0 Screw Head Color Qty. Length Thread Width Black 4.0 mm 2.0 mm 4.0 mm Where used: 2 screws that secure the top cover to the computer (documented in Section 6.21) Phillips PM2.0×4.0 Screw Locations C–18 Maintenance and Service Guide...
  • Page 203 Screw Listing Table C-12 Hex Socket HM5.0×11.0 Screw Lock Head Color Qty. Length Thread Width Silver 11.0 mm 2.5 mm 5.0 mm Where used: 2 screw locks that secure the serial connector module to the computer (documented in Section 6.22) Hex Socket HM5.0×11.0 Screw Lock Locations Maintenance and Service Guide C–19...
  • Page 204 Screw Listing Table C-12 Hex Socket HM5.0×11.0 Screw Lock (Continued) Head Color Qty. Length Thread Width Silver 11.0 mm 2.5 mm 5.0 mm Where used: 2 screw locks that secure the system board to the computer (documented in Section 6.24) Hex Socket HM5.0×11.0 Screw Lock Locations C–20 Maintenance and Service Guide...
  • Page 205 Display Component Recycling Å WARNING: The backlight contains mercury. Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Ä CAUTION: The procedures in this appendix can result in damage to display components.
  • Page 206 Display Component Recycling This appendix provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display (LCD) panel 2. ✎ Disassembly procedures differ from one display assembly to another.
  • Page 207 Display Component Recycling Perform the following steps to disassemble the display assembly: 1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly. Removing the Display Bezel Screw Covers and Screws Maintenance and Service Guide D–3...
  • Page 208 Display Component Recycling 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel 3. Removing the Display Bezel D–4 Maintenance and Service Guide...
  • Page 209 Display Component Recycling 4. Disconnect all display panel cables 1 from the display inverter and remove the inverter 2. Removing the Display Inverter Maintenance and Service Guide D–5...
  • Page 210 Display Component Recycling 5. Remove all screws 1 that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly 2 from the display enclosure. Removing the Display Panel Assembly D–6 Maintenance and Service Guide...
  • Page 211 Display Component Recycling 7. Turn the display panel assembly upside down. 8. Remove all screws that secure the display panel frame to the display panel. Removing the Display Panel Frame Screws Maintenance and Service Guide D–7...
  • Page 212 Display Component Recycling 9. Use a sharp-edged tool to cut the tape 1 that secures the side of the display panel to the display panel frame. 10. Remove the display panel frame 2 from the display panel. Removing the Display Frame D–8 Maintenance and Service Guide...
  • Page 213 Display Component Recycling 11. Remove the screws 1 that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover 2 and swing it forward. 13. Remove the backlight cover. Removing the Backlight Cover Maintenance and Service Guide D–9...
  • Page 214 Display Component Recycling 14. Turn the display panel right-side up. 15. Remove the backlight cables 1 from the clip 2 in the display panel. Releasing the Backlight Cables D–10 Maintenance and Service Guide...
  • Page 215 Display Component Recycling 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. Removing the Backlight Frame Maintenance and Service Guide D–11...
  • Page 216 Display Component Recycling Å WARNING: The backlight contains mercury. Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18. Slide the backlight out of the backlight frame. Removing the Backlight D–12 Maintenance and Service Guide...
  • Page 217 Display Component Recycling 19. Disconnect the display cable 1 from the LCD panel. 20. Remove the screws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel. 22. Remove the tape 4 that secures the LCD panel to the display rear panel.
  • Page 218 Display Component Recycling 23. Remove the LCD panel. Removing the LCD Panel 24. Recycle the display backlight and LCD panel. D–14 Maintenance and Service Guide...
  • Page 219 Index base enclosure, spare part number 4–9 4–25 AC adapter, spare part battery bay 1–21 numbers 4–18 4–20 4–26 battery light 1–7 Adjustable Notebook Stand, battery locking latch 1–21 spare part number 4–17 battery pack 4–21 removal 6–6 Altiris Local Recovery 3–7 spare part numbers 4–11 Application and Driver Recov- 4–21...
  • Page 220 Index category, identifying computer 3–2 data, safeguarding 3–7 components design overview 1–22 bottom 1–20 disassembly sequence chart front 1–6 6–3 keyboard 1–12 1–14 diskette drive left-side 1–10 OS loading problems 2–19 rear 1–10 precautions 5–3 right-side 1–8 display assembly top 1–16 1–18 removal 6–36 computer feet...
  • Page 221 Index DVD/CD-RW Combo Drive feet OS loading problems 2–20 illustrated 4–13 precautions 5–3 locations 6–11 removal 6–13 flowcharts, troubleshooting spare part number 4–9 no audio 2–21 2–22 4–16 4–22 6–13 no network/modem specifications 7–10 connection 2–26 DVD-ROM drive no OS loading 2–15 OS loading problems 2–20 no OS loading from precautions 5–3...
  • Page 222 Index spare part numbers 4–11 4–16 4–25 4–26 6–7 LED board specifications 7–5 removal 6–22 hard drive bay 1–21 spare part number 4–3 hard drive cover 4–24 6–22 illustatrated 4–13 LED board cable 4–15 removal 6–8 left-side components 1–10 hard drive light 1–7 headphone jack mass storage devices, spare location 1–9...
  • Page 223 Index Miscellaneous Plastics Kit key 1–15 num lock components 4–12 num lock light 1–17 spare part number 4–9 4–13 4–26 operating system model, identifying computer System Restore 3–6 3–2 Windows reinstalling or modem board repairing 3–14 removal 6–30 Operating System disc 3–6 spare part number 4–5 3–10 3–12...
  • Page 224 Index power management features finding version information 1–5 3–1 power supply, spare part obtaining updates 3–1 numbers 4–18 4–20 4–26 ROMPaq 3–3 power, troubleshooting 2–8 RTC battery presentation mode button 1–17 illustrated 4–13 processor removal 6–51 removal 6–28 spare part numbers 4–5 Screw Kit 4–25 6–28...
  • Page 225 Index updates 3–3 System Restore 3–8 updating 3–1 system ROM, downloading speakers and installing 3–3 illustrated 4–13 location 1–7 tools required 5–1 specifications top components 1–16 1–18 battery pack 7–6 top cover computer 7–1 removal 6–38 display 7–3 7–4 spare part number 4–5 DVD+RW/R and CD-RW 4–24 6–38...
  • Page 226 Index overview 2–1 pointing device 2–25 power 2–8 video 2–12 Universal Serial Bus (USB) diskette drive, spare part number 4–17 4–21 Universal Serial Bus (USB) port location 1–9 1–11 pin assignments A–2 vents 1–21 video troubleshooting 2–12 volume buttons 1–17 1–19 Windows applications key 1–15...

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