HP StorageWorks 2405 - Disk System User Manual page 105

Table 13. Troubleshooting Table
Problem HW Event
Description Category
Power supply Critical
LED is amber
IOSCAN lists Critical
LCC and disks
as NO_HW
IOSCAN lists none
disk as
NO_HW
LED STM
State Status
Amber Critical
All normal none
All off none
On or off (See STM
Disk Tool)
Probable Cause/Solution
An incompatible or defective
component caused a temporary fault.
Power supply hardware is faulty.
Unplug the power cord and wait for the
LED to turn off. Reinsert the power cord.
If fault persists, replace the power supply.
Cable is unplugged or loose at either
end.
Cable is damaged. Replace with
another cable to test.
Prior unit in the daisy chain is
powered off.
HBA is faulty. Check status and
correct any problem.
Disk system is powered off.
Use the fcmsutil replace_dsk
operation when replacing the disk
drive.
Use insf -e to create the appropriate
device files for the newly installed
disk drive.
Reboot host. If after reboot, ioscan
does not report the newly installed
disk drive, then the disk drive is faulty.
Replace the drive.
Troubleshooting 105