HP P5389A - Intel Pentium III-S 1.4 GHz Processor Upgrade User Manual
Hp 2100s scsi raid controller
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Page 1: User Guide
HP 2100S SCSI RAID Controller User Guide April 2003 (First Edition) Part Number 337208-001... - Page 2 U.S. registered trademarks of Microsoft Corporation. Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for HP products are set forth in the express limited warranty statements accompanying such products.
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Page 3: Table Of Contents
Contents About This Guide Audience Assumptions..................... vii Important Safety Information ................... vii Symbols on Equipment ....................vii Symbols in Text....................... viii Getting Help ........................ix Technical Support ....................... ix HP Website ......................... ix Authorized Reseller ......................x Reader’s Comments ......................x Chapter 1 Introduction Read This First ........................ - Page 4 Contents Board Layout......................2-5 Cache Memory Module.....................2-6 Adapted SCSI RAID Controller LEDs ................2-6 LED Display During Power-Up ................2-6 LED Display During Controller Idle.................2-7 LED Display During Controller Active ..............2-7 Cache Status LEDs....................2-8 Chapter 3 Installing Your Controller Installation Overview.......................3-1 Configuration ........................3-2 Narrow and Wide SCSI.....................3-2 Configuring Cables ....................3-2 Configuring SCSI Termination .................3-3...
- Page 5 Contents Appendix B Electrostatic Discharge Grounding Methods......................B-2 Appendix C Troubleshooting Problem 1........................C-1 Solution 1........................C-1 Problem 2........................C-2 Solution 2........................C-2 Problem 3........................C-2 Solution 3........................C-2 Problem 4........................C-3 Solution 4........................C-3 Problem 5........................C-3 Solution 5........................C-3 Problem 6........................C-4 Solution 6........................C-4 Problem 7........................C-5 Solution 7........................C-5 Problem 8........................C-5 Solution 8........................C-5 Problem 9........................C-6 Solution 9........................C-6...
- Page 6 Contents Problem 17 ......................C-10 Solution 17 ......................C-10 Problem 18 ......................C-10 Solution 18 ......................C-10 HP 2100S SCSI RAID Controller User Guide...
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Page 7: About This Guide
About This Guide This guide provides step-by-step instructions for installation, reference information for operation, and troubleshootingfor the HP 2100S SCSI RAID Controller. Audience Assumptions This guide is for the person who installs, administers, and troubleshoots server hardware. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels. -
Page 8: Symbols In Text
About This Guide This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified personnel. WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel. -
Page 9: Getting Help
About This Guide NOTE: Text set off in this manner presents additional information to emphasize or supplement important points of the main text. Getting Help If you have a problem and have exhausted the information in this guide, you can get further information and other help in the following locations. -
Page 10: Authorized Reseller
About This Guide Authorized Reseller For the name of your nearest authorized reseller: • In the United States, call 1-800-345-1518. • In Canada, call 1-800-263-5868. • Elsewhere, see the HP website for locations and telephone numbers. Reader’s Comments HP welcomes your comments on this guide. Please send your comments and suggestions by e-mail to ServerDocumentation@hp.com. -
Page 11: Introduction
Introduction Read This First Before you begin installing your new Adaptec controller, please take the time to read this chapter. This chapter is an important guide to the rest of the documentation and provides a summary of the installation process. About the Documentation The complete documentation set for the Adaptec SCSI RAID product line consists of three parts:... -
Page 12: System Requirements
Introduction System Requirements All Adaptec SCSI RAID controllers are PCI 2.2 compliant and are designed to operate in host systems that comply with revision 2.2 of the PCI Local Bus Specification. Adaptec SCSI RAID controllers are also multifunction PCI devices. The host system must be able to properly configure multifunction PCI devices, where one of the devices is a bridge. -
Page 13: About Your New Controller
About Your New Controller Introduction Adaptec SCSI RAID products incorporate the latest intelligent controller technology to deliver optimum performance for desktop systems, file servers or multiuser host systems. IMPORTANT: ECC-protected cache is available only if you use Adaptec Cache Memory Modules or qualified ECC memory from a manufacturer listed on the Adaptec website. -
Page 14: Dc Power Requirements
About Your New Controller • Certifications for major operating systems, including Novell NetWare, Microsoft Windows NT, and Windows 2000 • Support for a variety of SCSI devices, including hard disk, tape, CD-Recordable, CD-ROM, Magneto-Optical drives, jukeboxes and scanners • Local and remote configuration, array status, and I/O monitoring using Adaptec Storage Manager software •... -
Page 15: Environmental Specifications
About Your New Controller Environmental Specifications NOTE: Forced airflow is recommended but not required. • Ambient temperature (operating): 0°C to 50° C (32°F to 122°F) • Relative humidity (operating): 10% to 90% non-condensing • Altitude (operating): 3,000 meters (10,000 feet) Cache Memory IMPORTANT: You must have a minimum of 32 MB of cache installed. - Page 16 About Your New Controller 2100S controller features include: • Adaptec 7892 Ultra160 SCSI controller chip • One Ultra160 SCSI channel with internal and external connectors • Intel i960RS processor (rated 80 MIPs) with built-in hardware • XOR, PCI bridge, and DMA address translation •...
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Page 17: Board Layout
About Your New Controller Board Layout Table 2-1: Board Components Item Description Pins 1-2 NVRAM clear Pins 3-4 Misc (Reserved, do not use) Disk activity LED connector Pins 1-2 Retry (Reserved, do not use) Pins 3-4 Reset (Reserved, do not use) 168-pin DIMM socket 1…8, IRQ Adapter activity LEDs... -
Page 18: Cache Memory Module
About Your New Controller Cache Memory Module SDRAM memory provides 32 MB, 64 MB, or 128 MB of high-speed disk cache for Adaptec SCSI RAID controllers. If ECC memory is installed, the cache is protected by ECC, which automatically repairs errors in the data. The green ECC Enabled LED is lit when ECC memory is installed. -
Page 19: Led Display During Controller Idle
About Your New Controller Table 2-2: LED Display During Power-Up Condition LED Display Memory mapped I/O LEDs 6 and 7 and LEDs 5 and 8 flash alternately while the controller waits for the host computer to initialize the ATU on the PCI bus. Bridge LEDs 5 and 7 and LEDs 6 and 8 flash alternately while the controller waits for the host... -
Page 20: Cache Status Leds
About Your New Controller Table 2-3: LED Display During Controller Active continued Function Indicates the controller’s internal operating system is in its idle loop. Indicates that the controller’s internal operating system is processing an interrupt. Reserved for future use. Indicates that the cache controller is using DMA to perform a data transfer. -
Page 21: Installing Your Controller
Installing Your Controller Installation Overview The process of installing a Adaptec SCSI RAID controller consists of the following steps: 1. Configure device IDs, cables, and termination for SCSI devices in the host system. 2. If you are expanding your cache memory, plug the appropriate modules onto the controller. -
Page 22: Configuration
Installing Your Controller Configuration SCSI devices must be configured before use. This configuration process includes enabling or disabling SCSI termination for the devices and setting the SCSI IDs for each device. Narrow and Wide SCSI The SCSI devices you will be installing can be either Narrow (8-bit) or Wide (16-bit) SCSI devices. -
Page 23: Configuring Scsi Termination
Installing Your Controller Configuring SCSI Termination The devices on each physical end of a SCSI cable must be terminated. Depending upon how you configure your system, you will either terminate two SCSI devices, or the SCSI controller and one peripheral SCSI device. IMPORTANT: If you are using multiple SCSI busses on a single controller, each separate bus must be terminated. - Page 24 Installing Your Controller The following illustrations show various SCSI cabling examples. Terminate your SCSI devices as shown in the examples, ensuring that only the devices at the ends of the cables are terminated. HP 2100S SCSI RAID Controller User Guide...
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Page 25: Configuring Device Ids
Installing Your Controller Configuring Device IDs The SCSI specification allows up to seven SCSI devices (and a controller) to be connected to a single 8-bit SCSI bus. A Wide SCSI bus can support up to 15 devices and the controller. All SCSI devices, including the controller, must be assigned a unique SCSI ID. -
Page 26: Installing The Controller
Installing Your Controller To install cache memory modules: 1. Install the modules in the socket as shown. For socket location, refer to “Board Layout” in Chapter 2, “About Your New Controller.” Press the DIMM firmly into the socket. Ensure that the clips are engaged in the notches on both sides of the DIMM. - Page 27 Installing Your Controller 6. Connect any external cables to the controller. IMPORTANT: If you have disk drives attached to a SCSI controller with a Symbios chipset, use SMOR to set the Bootable Devices option to Disable. Determining the Booting Controller Adaptec SCSI RAID controllers are shipped with an Adaptec I O BIOS ROM enabled for PCI assignment.
- Page 28 Installing Your Controller NVRAM Reset Adaptec SCSI RAID controllers retain their setup parameters even when powered off. These parameters are stored on the controller in an area of nonvolatile memory (NVRAM). There is a possibility that, through improper configuration, the controller can be put into a state where it hangs the system during boot.
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Page 29: Installing Adaptec Scsi Raid Software
Installing Adaptec SCSI RAID Software Microsoft Windows 2000 The following sections describe procedures for installing Adaptec SCSI RAID controllers under Windows 2000. Two installation scenarios are described in this chapter: • Installing on a new system • Adding to an existing system IMPORTANT: The driver for Windows 2000 does not include a digital signature. -
Page 30: Installing On A New System
Installing Adaptec SCSI RAID Software When the system is restarted, the operation will restart from the beginning. To prevent this from happening, configure the Power Options feature to not enter Standby or Hibernate: • To prevent the system from entering Standby, select Start, Settings, Control Panel, Power Options, Power Option Properties, Power Schemes, and then set System Standby to Never. -
Page 31: Adding To An Existing System
Installing Adaptec SCSI RAID Software 7. Install the Adaptec Management Controller device when prompted. Completing the installation requires that the system shutdown and restart. When the restart is complete, continue with the following steps to complete the installation. Adding to an Existing System 1. -
Page 32: Regulatory Compliance Notices
Regulatory Compliance Notices Regulatory Compliance Statements Federal Communications Commission Radio Frequency Interference Statement WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. -
Page 33: European Union Compliance Statement
Regulatory Compliance Notices • Use a shielded and properly grounded I/O cable and power cable to ensure compliance of this unit to the specified limits of the rules. This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation. -
Page 34: Australian/New Zealand Compliance Statement
Regulatory Compliance Notices Australian/New Zealand Compliance Statement This device has been tested and found to comply with the limits for a Class B digital device, pursuant to the Australian/New Zealand standard AS/NZS 3548 set out by the Spectrum Management Agency. Canadian Compliance Statement This Class B digital apparatus meets all requirements of the Canadian Interference- Causing Equipment Regulations. - Page 35 Regulatory Compliance Notices TRANSLATE, RENT, LEASE, LOAN, RESELL FOR PROFIT, OR CREATE DERIVATIVE WORKS BASED UPON, THE SOFTWARE OR ANY PART OF IT. Finally, you may not de-compile, reverse engineer, disassemble or reduce the Software to a human readable form. Ownership.
- Page 36 Regulatory Compliance Notices Should you have any questions concerning this Agreement, you may contact Adaptec by writing to: Adaptec, Inc. Legal Department 691 South Milpitas Boulevard Milpitas, California 95035. HP 2100S SCSI RAID Controller User Guide...
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Page 37: Appendix B Electrostatic Discharge
Electrostatic Discharge To prevent damage to the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. -
Page 38: Grounding Methods
Electrostatic Discharge Grounding Methods Several methods for grounding exist. Use one or more of the following methods when handling or installing electrostatic-sensitive parts: • Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist straps are flexible straps with a minimum of 1 megohm ±10 percent resistance in the ground cords. -
Page 39: Appendix C Troubleshooting
Troubleshooting This appendix provides answers to many Frequently Asked Questions (FAQ). If a situation occurs that is not covered in this appendix, or if the recommendations here do not correct the problem, contact a technical support representative. Problem 1 When the Adaptec I O BIOS displays the peripheral devices at system boot, a device fails to appear. -
Page 40: Problem 2
Troubleshooting Problem 2 In addition to the Adaptec SCSI RAID controller, the system contains another manufacturer’s SCSI controller and hangs during boot. Solution 2 • The other controller fails to correctly implement extended BIOS data area (EBDA) usage rules. Use SMOR to try a different setting for the EBDA Relocation parameter or rearrange the controller slot assignments. -
Page 41: Problem 4
Troubleshooting Problem 4 Microsoft Windows NT displays a blue screen error message that references the system video controller. Solution 4 The video controller fails to properly implement EBDA usage rules. Use SMOR to enable the EBDA Relocation option. Problem 5 The controller fails to respond and the IRQ LED (and possibly other LEDs) remains lit. -
Page 42: Problem 6
Troubleshooting Problem 6 The controller does not respond and one of the following LED patterns occurs at power-up: • LEDs 6 and 7 alternating with LEDs 5 and 8 • LEDs 5 and 6 alternating with LEDs 7 and 8 •... -
Page 43: Problem 7
Troubleshooting Problem 7 The controller fails to respond and one of the following patterns of LEDs flash once per second at power-up: • 7, 6, 5, 2, 1 None • 7, 6, 5, 3, 1 High • 7, 6, 5, 3, 2 Mismatch •... -
Page 44: Problem 9
Troubleshooting Problem 9 Pressing Ctrl+A to access SMOR does not work or the information displayed is garbled. Solution 9 If this happens, use the following procedure to restore the parameters in the NVRAM to their default settings: 1. Turn off power to the system. 2. - Page 45 Troubleshooting Problem 11 The Adaptec SCSI RAID controller BIOS reports the drive as a disk instead of a drive. Solution 11 This typically happens when a drive that is attached to an Adaptec SCSI RAID controller has been formatted with a sector size other than 512 bytes. Use SMOR to reformat the drive with 512-byte sectors.
- Page 46 Troubleshooting Problem 13 After updating the Adaptec SCSI RAID controller firmware or BIOS and rebooting, the adapter does not respond. Solution 13 The update may have been unsuccessful. The controller is now in a state in which it hangs the system during boot. If this happens, the parameters in the NVRAM can be restored to their default settings using the following procedure: 1.
- Page 47 Troubleshooting Problem 15 A firmware upgrade is unsuccessful, causing the controller to hang. Solution 15 The new firmware can be temporarily disabled and the upgrade attempted again by following the steps below: 1. Power-off the system. 2. Place shorting jumpers across pins 1 and 2 and pins 3 and 4 of P9 on the controller.
- Page 48 Troubleshooting Problem 17 The floppy disk drive cannot be accessed after installing an Adaptec controller. Solution 17 Use SMOR to enable the EBDA Relocation option. Problem 18 The controller’s audible alarm is sounding during normal operation. Solution 18 This indicates a drive has failed. Restart the host system and run SMOR to identify the failed drive.