Warranty And Support; Hardware Accessories Limited Warranty; Hewlett-Packard Hardware Accessories - HP D7171A - NetServer - LPr Installation Manual

4 Warranty and Support

The hardware warranty below applies to components purchased as accessories. If
your component was factory installed as part of a HP NetServer model, refer to
the HP NetServer Warranty and Service/Support Booklet for the warranty
limitations, customer responsibilities, and other terms and conditions.

Hardware Accessories Limited Warranty

Hewlett-Packard Hardware Accessories

An HP NetServer Hardware Accessory is an internal HP hardware product that
is specifically designated for use with HP NetServers; is added on or integrated
into an HP NetServer in order to provide higher performance, capacity, or
increased capability; and is listed as a product in HP's Corporate Price List. Upon
installation inside an HP NetServer, the HP NetServer Hardware Accessory
carries a System-Matching Warranty. This warranty includes a one-year
Return-to-HP warranty or the remainder of the warranty period for the original
HP NetServer in which it is installed, whichever is longer.
This accessory may be serviced through expedited part shipment. In this event, HP
will prepay shipping charges, duty, and taxes; provide telephone assistance on
replacement of the component; and pay shipping charges, duty, and taxes for any
part that HP asks to be returned.
HP warrants this HP NetServer Hardware Accessory against defects in material
and workmanship, under normal use, for the period specified in the section titled
HP NetServer Limited Warranty Coverage. The warranty commences on receipt
of this product by Customer from HP or Reseller. If HP or Reseller receives notice
of such defects during the warranty period, HP or Reseller will either, at its
option, repair or replace products that prove to be defective.
Should HP or Reseller be unable to repair or replace the hardware accessory
within a reasonable amount of time, Customer's alternate remedy shall be a refund
of the purchase price upon return of the hardware accessory product.
HP products external to the system processor unit, such as external storage
subsystems, printers, or other peripherals, are covered by the applicable warranty
for those products. HP SureStore drives are considered external accessories and
carry their own warranty.
The customer may be required to run HP-supplied configuration and diagnostic
programs before a replacement will be dispatched or an on-site visit is authorized.
23