Interpreting Basic Test Results; Running The Advanced System Tests; Advanced System Test Menus And Options - HP D6030A - NetServer - E50 User Manual

Chapter 4
and choose View Test Results.
NOTE
In the Misc Menu, only the Page Up and Page Down keys can be used to move
up and down in text. Use the Esc key to exit back to the menu.

Interpreting Basic Test Results

If the Basic System Test result is "failed", determine details of the problem as follows:
a. Check to see whether there is an error message in the Support Ticket. To do so, you
must first go to the Main Menu and choose Create Support Ticket. Then go back to
Advanced Menu and to the Misc Menu. Select View Support Ticket. Check the Support
Ticket for the words "TEST FAILED" followed by an error code (For example: TEST
FAILED 0601h).
b. If there is an error code, get corrective action steps for it. To do so, press the Esc key on
the keyboard to return to the Advanced System Test Menu, then select Misc again and
select
3. Error Code Viewer
Type the number of the error code (for instance 0601 or 0601h) and press Enter to view
its type and recommended corrective actions. Follow these recommendations.
Once corrective actions have been taken, you can verify their effectiveness. Go to
"Running the Advanced System Tests." To do so, choose
6. Return to Main Menu
Then select
2. Go to Advanced to select individual test
If the Basic System Test is "passed", the hardware has been verified. Do the following:
a. If you want, you can record the hardware inventory and the Basic Test results.
See "Getting A Configuration Report" later in this chapter.
b. To leave DiagTools, select
6 Return to Main Menu
6 Exit DiagTools
c. Remove the flexible diskette from the drive. Then bring up the server. If the result of the
Basic Systems Test is "passed," DiagTools has verified basic hardware components. If
trouble continues, you may want to turn your attention to software and network
diagnosis, which is beyond the scope of DiagTools.

Running the Advanced System Tests

Advanced System Test Menus and Options

To run the Advanced System Tests, return to the DiagTools Main Menu. Then select
2. Go to Advanced to select individual test
The text-based interface of the Advanced System Tests displays a color screen and initializes the
various tests. This may take a few minutes. The Advanced System Tests are listed across the top of
Running DiagTools in the Text Mode (from the Utility Partition)
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