Scsi Device Non Detected Troubleshooting - HP D6030A - NetServer - E50 User Manual

Chapter 3
down the NetServer, redo the installation, and replace all covers. Redo the system installation using the
Setup utility on the HP NetServer Navigator CD-ROM. Then run DiagTools again to see whether all
components are detected.
If (after reconfiguring the NetServer and booting up with DiagTools) all components are detected,
then rerun the basic tests. See "Running the Basic Tests."
If any processors, memory or SCSI devices (listed in Table 4-1) are still not detected, it is
recommended that you run the Basic System Tests and create a Support Ticket anyway. Doing so
may give more information to help diagnose what the problem is.

SCSI Device Non Detected Troubleshooting

If one or more SCSI device is not detected during the hardware inventory, check the following:
Rerun the test and observe the activity lights, if the SCSI device has them. No activity lights indicate
a drive may not be responding. Replace the drive and rerun the test.
Check cables and termination to ensure they are correct. Refer to the documentation and the
technical reference label or card which accompany the unit.
Check to ensure each device has a unique SCSI ID.
Find out if you have an unsupported SCSI controller.
Check to see your ASPI driver loaded.
If you locate and correct a difficulty, rerun the DiagTools tests to verify your corrective action.
Running DiagTools in the Graphical Mode (from Diskette)
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