HP D6030A - NetServer - E50 User Manual page 57

Chapter 5
Code Description
0502h SCSI device read
error.
0503h SCSI disk read timed
out.
0504h DiagTools Error
0505h DiagTools Error
0506h DiagTools Error
0507h SCSI disk buffer
error.
0508h SCSI disk random
read error.
Recommended Action
4. Check for proper termination, using technical reference card or label.
5. Check system fans
6. Check firmware version of drive and update if necessary.
7. Replace the drive
8. Change the card or board that has the drive's controller.
1. Check cables and connections: a) to SCSI components, b) to power source, c)
between cards and backplane.
2. Inspect SCSI pins to ensure none are bent.
3. Check seating of board or SCSI card.
4. Check for proper termination, using technical reference card or label.
5. Check system fans
6. Check firmware version of drive and update if necessary.
7. Replace the drive
8. Change the card or board that has the drive's controller.
1. Check cables and connections: a) to SCSI components, b) to power source, c)
between cards and backplane.
2. Inspect SCSI pins to ensure none are bent.
3. Check seating of board or SCSI card.
4. Check for proper termination, using technical reference card or label.
5. Check system fans
6. Check firmware version of drive and update if necessary.
7. Replace the drive
8. Change the card or board that has the drive's controller.
Download a new version of DiagTools from the HP web site and run it. If you
get the same error, call the HP Customer Care Center.
Download a new version of DiagTools from the HP web site and run it. If you
get the same error, call the HP Customer Care Center.
Download a new version of DiagTools from the HP web site and run it. If you
get the same error, call the HP Customer Care Center.
1. Check cables and connections: a) to SCSI components, b) to power source, c)
between cards and backplane.
2. Inspect SCSI pins to ensure none are bent.
3. Check seating of board or SCSI card.
4. Check for proper termination, using technical reference card or label.
5. Check system fans
6. Check firmware version of drive and update if necessary.
7. Replace the drive
8. Change the card or board that has the drive's controller.
1. Check cables and connections: a) to SCSI components, b) to power source, c)
between cards and backplane.
2. Inspect SCSI pins to ensure none are bent.
3. Check seating of board or SCSI card.
Error Message Reference
53