Equipment Arrivals; Checking For Shipping Shortage And Damage; Unpacking The Cartons - HP Visualize J5000 - Workstation Manual

Receiving the Workstation

Equipment Arrivals

Equipment Arrivals
All Hewlett-Packard equipment is delivered directly from its point of
manufacture. Hewlett-Packard coordinates the shipment of equipment
from all locations so that it arrives at your site at approximately the
same time.
In some cases, factors beyond the control of Hewlett-Packard may cause
delivery delays. If all equipment is not received within a two week
period, notify your Hewlett-Packard Sales Representative. The Sales
Representative will trace your order and expedite delivery completion.

Checking for Shipping Shortage and Damage

As shipments arrive, check the carrier's "Bill of Lading" carefully to
ensure that every item shipped by Hewlett-Packard is delivered. Notify
the carrier immediately if there are any items missing.
Inspect all of the shipping containers for signs of damage before actually
unpacking any of the equipment. Some typical signs of shipping damage
are dents, scratches, cuts, or water marks. If any damage is found, note
on the Bill of Lading that there is "Apparent damage subject to
inspection," and arrange for both the carrier's representative and the
Hewlett-Packard CE to be present when the item is unpacked.
Regardless of the circumstances, the Hewlett-Packard CE will take
immediate action to replace any damaged parts without waiting for the
settlement of claims.

Unpacking the Cartons

The equipment cartons can be unpacked at your convenience; but it is
the customer's responsibility to have the equipment unpacked and
moved to its proper installation location prior to the actual day of
installation. You should consider providing additional insurance to cover
moving the equipment from the receiving area to its installation site.
Locate the packing list (invoice) for each carton that is to be unpacked
and ensure that each item on the list can be accounted for. Contact your
Hewlett-Packard Sales Representative immediately if there are any
missing items, or if the items received are not the same as you ordered.
28 Chapter 3