Page 1 Integrity rx4640 Operation and Maintenance Guide Regulatory Model Number: RSVLA-0201 Version 3.0 Manufacturing Part Number: rx4640_OpMaint April 2004 U.S.A. © Copyright 2003-2004 Hewlett-Packard Development Company, L.P..
Page 2: Legal Notices
Adobe and Acrobat are trademarks of Adobe Systems Incorporated. HP-UX Release 10.20 and later and HP-UX Release 11.00 and later (in both 32 and 64-bit configurations) on all HP 9000 computers are Open Group UNIX 95 branded products. Intel and Itanium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
Page 3: Table Of Contents
HP Encourages Your Comments ........
Page 4 Contents Accessing the SCSI Backplane Board .............65 Convert to Duplex .
Page 5 Contents Display System ID ................115 Inactivity Timeout .
Page 6 Contents e-Diagtools .................135 Management Processor (MP) Event Logs .
Page 7 Contents Understanding LEDs and Hardware Errors ............187 OLX Dividers .
Page 8 Contents...
Page 9 Figures Figure 2-1. Front View with Bezel ............. .16 Figure 2-2.
Page 10 Figure 7-2. Pedestal Mounted hp Integrity rx4640 Server ....... . .
Page 11: About This Document
Document updates may be issued between editions to correct errors or document product changes. To ensure that you receive the updated or new editions, you should subscribe to the appropriate product support service. See your HP sales representative for details.
Page 12: Related Documents
Related Documents Related Documents The HP Server Documentation CD-ROM has been provided with your server. It contains a complete documentation set for the server, including localized versions of key documents. Included on the CD-ROM are the Site Preparation and Operations and Maintenance guides, which contain in-depth troubleshooting, installation, and repair information.
Page 13 About This Document Where to Get Help • The serial number of your server. This can be found on the identification label. Step 3. Become familiar with your system configuration: • Are you using the LAN, RS232, or web interface to monitor the server? •...
Page 14 About This Document Where to Get Help Chapter 1...
Page 15: Controls, Ports, And Indicators
Controls, Ports, and Indicators Introduction This chapter describes the controls, ports, and indicators found on the front panel, rear panel, and internal locations of the hp Integrity rx4640 Server. The hp Integrity rx4640 Server comes in either rack mount or pedestal configurations.
Page 16: Front Panel
Controls, Ports, and Indicators Front Panel Front Panel The front panel of the hp Integrity rx4640 Server provide the controls and indicators commonly used for operation. Figure 2-1 Front View with Bezel Control Panel Figure 2-2 Accessing the Control Panel...
Page 17: Figure 2-3 Control Panel
Controls, Ports, and Indicators Front Panel Figure 2-3 Control Panel System LED Power LED Power Button Disk LED TOC/NMI Button Thermal LED Locator Button/LED Table 2-1 Control Panel LED Definitions LED/ State Flash Rate Color Description Button System Running Steady Green Green: System normal—OS up and running System...
Page 18: Switch/Button And Front Control Panel Led Definitions
Description Power Button The power switch turns the HP Server power on or off. If sleep states are available, it also transitions between power-on and sleep states. Sleep states are NOS dependent and only available if your NOS supports power management based on the ACPI (Advanced Configuration and Power Interface) standard.
Page 19: Dvd-Rom/Dvd-R/Dvd-Rw Drives
Green Drive/Slot normal (drive present). Blank Pass through mode. DVD–ROM/DVD-R/DVD-RW Drives The HP Server is delivered with one DVD-ROM drive (DVD-R and DVD-RW optional). Each of these devices has one activity LED. Figure 2-5 DVD–ROM Drive Eject Button Activity LED...
Page 20 Controls, Ports, and Indicators Additional Controls and Indicators Accessing the QuickFind Diagnostic Panel You can access the QuickFind diagnostic panel by removing the top cover. See “Removing the Top Cover” on page 147. You can use the QuickFind diagnostic panel as an aid in troubleshooting. For a complete description of QuickFind diagnostic LED states, see “QuickFind Diagnostic Panel LED Definitions”...
Page 21 Controls, Ports, and Indicators Additional Controls and Indicators Table 2-5 QuickFind Diagnostic Panel LEDs (Continued) Item LED 0 LED 1 LED 2 LED 3 Details I/O VRM 12 volt 5 volt 3 volt A plug-in voltage regulator has failed—specific VRM must be replaced. CPU VRM Fan Module One or both fans in a fan module has failed—the...
Page 22 Controls, Ports, and Indicators Additional Controls and Indicators I/O Baseboard LED Indicators Various LEDs, sensors, reset, and attention buttons are found on the I/O baseboard. Figure 2-7 LEDs, Buttons, and Sensors Baseboard Battery 3.3VSB Power Reset Button 12V VRM LED PCI Attention PCI Attention Button (Doorbell)
Page 23: Rear Panel
The HP Server rear panel includes communication ports, I/O ports, AC power connectors, two power supply bays, attention LED indicators for the hot-plug PCI boards, and the locator LED/button. LEDs located on the rear panel of the HP Server signal the operational status of: •...
Page 24: Figure 2-8 Rack Mount And Pedestal Rear View
Controls, Ports, and Indicators Rear Panel • PCI slots 3-8 Figure 2-8 Rack Mount and Pedestal Rear View Gigabit Ethernet LAN LEDs MP LAN LEDs 6 PCI Attention LEDs Locator Button/LED Chapter 2...
Page 25: Power Supply Status Leds
Controls, Ports, and Indicators Rear Panel Power Supply Status LEDs Each 200-240 VAC power supply unit has three status LEDs located on the power supply rear side. Consolidated status of all power supplies is reported by the front control panel by the power status LED. Figure 2-9 Power Supply Status LED Predict Fail...
Page 26: Management Processor Lan Leds
Controls, Ports, and Indicators Rear Panel Management Processor LAN LEDs The internal management processor (MP) LAN uses an RJ-45 type connector. This connector has two LEDs (LAN link and LAN activity) that signal status and activity. Figure 2-10 MP LAN LEDs 10M Link/Activity, Amber LED 100M Link/Activity, Green LED USB Ports...
Page 27: Gigabit Ethernet Card Lan Leds
Controls, Ports, and Indicators Rear Panel Gigabit Ethernet Card LAN LEDs (Core I/O) The 2-Port core I/O Gigabit Ethernet card uses an RJ-45 LAN connector. This connector has 4 LEDs (3 LAN link and 1 LAN activity) that signal link speed and activity. Figure 2-11 Core I/O LAN Port LEDs RJ-45 Connector...
Page 28 Controls, Ports, and Indicators Rear Panel Chapter 2...
Page 29: External Connectors
External Connectors Connector Pinouts The following ports and connectors are found on the rear panel of the hp Integrity rx4640 Server. The SCSI Host Bus Adapter card in slot 1 and the Gigabit Ethernet card in slot 2 are factory installed.
Page 30: Vga Port
External Connectors Connector Pinouts Table 3-1 USB Pinouts (Continued) Pin Number Signal Description Ground VGA Port Figure 3-3 Video Port Connector Table 3-2 Video Connector Pinouts Pin Number Signal Description Pin Number Signal Description +5VDC Green Sync return (ground) Blue Not used Not used Monitor ID bit 1...
Page 31: Serial Ports
External Connectors Connector Pinouts Serial Ports Figure 3-4 Serial Port Connector Table 3-3 Serial Port Pinouts Pin Number Signal Description Data carrier detect Receive data Transmit data Data Term ready Ground Data set ready Request to send Clear to send Ring indicator Management Processor LAN Port Figure 3-5...
Page 32: Additional Ports On Accessory Boards
External Connectors Connector Pinouts Table 3-4 Management Processor LAN Port Pinouts (Continued) Pin Number Signal Description Not used Not used Not used Not used Additional Ports on Accessory Boards Gigabit Ethernet (LAN) Port Figure 3-6 LAN Port Table 3-5 LAN Port Pinouts Pin Number Signal Description Not used...
Page 33: Figure 3-7 Scsi Port, Ultra 3, 68-Pin
External Connectors Connector Pinouts SCSI Port, Ultra 3, 68-Pin Two Ultra 3, 68-pin SCSI connectors are located on the host bus adapter (HBA) located in PCI slot 1. The upper connector supports SCSI channel A and the lower connector supports SCSI channel B. Figure 3-7 SCSI Port, Ultra 3, 68-Pin Table 3-6...
Page 34 External Connectors Connector Pinouts Table 3-6 SCSI Port Pinouts (Continued) Pin Number Signal Description Pin Number Signal Description S21 (+ATN) S55 (-ATN) S23 (+BSY) S57 (-BSY) S24 (+ACK) S58 (-ACK) S25 (+RST) S59 (-RST) S26 (+MSG) S60 (-MSG) S27 (+SEL) S61 (-SEL) S28 (+C/D) S62 (-C/D)
Page 35: Installing Additional Components And Configuring
Installing Power Supplies and Disk Drives This section provides information about installing hot-swap power supplies and hot-plug disk drives. Hot- swap power supplies are located at the rear of the hp Integrity rx4640 Server and hot-plug disk drives are located behind the front bezel. CAUTION A hot-plug device may require interaction with the operating system before the device can be safely installed into the server.
Page 36 Failure to observe this caution will result in damage to the server. To install a hot-swap power supply, perform the following steps: Step 1. If rack mounted, slide the HP server out from the rack until it stops. See “Accessing a Rack Mounted Server” on page 141. Step 2.
Page 37: Figure 4-2 Hot-Swap Power Supply In P 0 Slot
Installing Additional Components and Configuring Installing Power Supplies and Disk Drives Step 6. If rack mounted, slide the HP server back into the rack until it stops. Figure 4-2 Hot-Swap Power Supply in P 0 Slot Chapter 4...
Page 38: Installing Hot-Plug Disk Drives
Metal Cover in Unused P 1 Slot Installing Hot-Plug Disk Drives One additional hot-plug disk drive may be added to your hp Integrity rx4640 Server in slot 2. Always use low profile disk drives (1.0" height) in your HP Server.
Page 39 Installing Additional Components and Configuring Installing Power Supplies and Disk Drives The hot-plug disk drive is now correctly installed. Figure 4-4 Disk Drive Installation in Slots 1 and 2 Slot 2-SCSI ID 1 Slot 1-SCSI ID 0 Figure 4-5 Disk Drive Installation in Slot 2 Chapter 4...
Page 40: Installing Processors And Memory
Installing Additional Components and Configuring Installing Processors and Memory Figure 4-6 Volume Filler Installation in Slot 2 Installing Processors and Memory This section provides information about installing processors and memory. The processors and memory extender boards are located under the front cover. WARNING Voltages are present at various locations within the server whenever an AC power source is connected.
Page 41 Installing Additional Components and Configuring Installing Processors and Memory Ensure that all processors are rated for use at the same speed. Failure to observe this caution will result in performance degradation. NOTE Additional CPUs come with a CPU installation wrench shown in Figure 4-11. Use the wrench to install CPUs. Processor Load Order Processor modules are attached to the processor extender board, which is located under the top cover in the top service bay directly under the memory extender board.
Page 42: Figure 4-7 Removing The Processor Extender Board
Prior to installing a processor into your system, read the following instructions carefully and refer to Figure 4-11, Installing Processor on Extender Board Example, for a complete understanding of this process. Step 1. If rack mounted, slide the HP Server out from the rack until it stops. See “Accessing a Rack Mounted Server” on page 141. Step 2.
Page 43: Figure 4-8 Removing Processor Extender Board
CPU 2 (under) Step 6. Using an antistatic wrist strap place the extender board ona grounding mat (Electrically Conductive Field Service Grounding Kit-HP 9300-1155). Step 7. Ensure the cam on the processor socket lock is in the unlocked, counterclockwise position.
Page 44: Figure 4-9 Processor Cable Placed Correctly
Installing Additional Components and Configuring Installing Processors and Memory CAUTION Before locking the processor assembly into its socket, ensure that the power cable is not pinched between the heatsink and sheetmetal frame of the extender board. Also, ensure that the two power supply cable ends attached to the CPU assembly do not come unplugged from their sockets when you move the cable into place under the heatsink.
Page 45 Installing Additional Components and Configuring Installing Processors and Memory CAUTION When rotating the locking cam, hold the palm of your hand on top of the assembly and exert light pressure. This ensures that the assembly stays flush and level to the socket while it is being tightened.
Page 46: Figure 4-11 Installing Processor On Extender Board Example
Installing Additional Components and Configuring Installing Processors and Memory Step 16. If rack mounted, slide the HP Server into the rack until it stops. Figure 4-11 Installing Processor on Extender Board Example Tightening sequence for 6-shoulder screws: AB371A or AB372A: 1,2,3,4,5,6...
Page 47: Installing Memory
Installing Memory Your hp Integrity rx4640 Server comes with a sixteen DIMM memory extender board that is minimally configured with 1GB of memory (four 256Mb DIMMs loaded in quad 0-(slots 0A, 0B, 0C, and 0D). See Figure 4-12, “16 DIMM Extender Board Minimum Configuration.”...
Page 48 Installing Additional Components and Configuring Installing Processors and Memory NOTE One DIMM filler board covers two adjacent DIMM slots. As a general rule, only remove DIMM slot fillers as you add memory and you will always retain the correct configuration. Table 4-2 DIMM Filler Requirements for 16 DIMM Extender Board 16 DIMM Extender Board...
Page 49 Installing Additional Components and Configuring Installing Processors and Memory Table 4-3 DIMM Filler Requirements for 32 DIMM Extender Board (Continued) 32 DIMM Extender Board 16 DIMMs in quads 0, 1, 2, and 3 8 fillers total: 2 fillers in quads 4, 5, 6, and 7 (All quads filled) 20 DIMMs in quads 0, 1, 2, 3, and 4 4 fillers total:...
Page 50: Figure 4-12 16 Dimm Extender Board Minimum Configuration
Installing Additional Components and Configuring Installing Processors and Memory Figure 4-12 16 DIMM Extender Board Minimum Configuration DIMM Filler Figure 4-13 32 DIMM Extender Board Minimum Configuration DIMM Filler Chapter 4...
Page 51 Removing a Memory Extender Board To remove a memory extender board, perform the following steps: Step 1. If rack mounted, slide the HP Server out from the rack until it stops. See “Accessing a Rack Mounted Server” on page 141. Step 2.
Page 52: Figure 4-14 Inserting Dimm Into Extender Board Slot
Installing Additional Components and Configuring Installing Processors and Memory Step 5. If rack mounted, slide the HP Server into the rack until it stops. Figure 4-14 Inserting DIMM into Extender Board Slot Replacing a Memory Extender Board To replace the memory extender board, perform the following steps: Step 1.
Page 53: Hot-Plug Pci-X
CAUTION A special OL-R requirement for HP-UX 11i v2 is that the card to be inserted (replaced) must be exactly the same as the removed card. This is also known as like-for-like replacement.
Page 54: Pci-X Hardware And Software Interfaces
At this time Linux Red Hat Advanced Server 2.1 does not support hot-plug PCI-X technology. Future releases will support hot-plug PCI-X technology. The following table shows hot-plug operations that are available in HP-UX 11i v2, Windows Server 2003 Enterprise Edition, and Linux Red Hat Advanced Server 2.1 operating systems.
Page 55: Pci-X Slot Locations And Configurations
Web Interface, B2355-90804 at http://docs.hp.com. PCI-X Slot Locations and Configurations PCI-X slots are numbered from 1 through 8 in your HP Server. See Figure 4-15, “Slot ID Numbering.” The following describes configuration requirements for slots 1 through 8: • PCI slots 1 and 2 are dedicated for use by the core I/O cards—SCSI HBA card in slot 1 and Gigabit Ethernet LAN card in slot 2.
Page 56 Installing Additional Components and Configuring Hot-Plug PCI-X NOTE If the system is rebooted in the new configuration, then both cards will initialize to run at 33 MHz. This is because the system firmware can only change the bus capability from 66 MHz down to 33 MHz.
Page 57 CAUTION Do not use more than 3 RAID cards in any of the slots on your hp Integrity rx4640 Server. System power limitations restrict the use of more than 3 RAID cards per system.
Page 58: Hot-Plug Operation Procedures
Before installing a PCI-X card, ensure that the proper drivers for that PCI-X card are installed. To add a PCI-X card into an empty slot, perform the following steps: Step 1. If rack mounted, slide the HP Server out from the rack until it stops. See “Accessing a Rack Mounted Server” on page 141. Step 2.
Page 59 Installing Additional Components and Configuring Hot-Plug PCI-X NOTE After pushing the attention button, you have 5 seconds to cancel the operation by pushing the attention button again. Step 9. Replace the top cover. Chapter 4...
Page 60: Figure 4-16Pci-X Olx Divider Layout
Installing Additional Components and Configuring Hot-Plug PCI-X Step 10. Push the HP Server all the way back into the rack until it stops. Figure 4-16PCI-X OLX Divider Layout PCI-X card latch closed position PCI-X card latch open position Manual retention latch—closed...
Page 61: Figure 4-17 Inserting Pci-X Card
Online Deletion (OL-D) To delete a PCI-X card from an occupied slot, perform the following steps: Step 1. If rack mounted, slide the HP Server out from the rack until it stops. See “Accessing a Rack Mounted Server” on page 141. Step 2.
Page 62 To remove and replace a PCI-X card into a populated slot, perform the following steps: Step 1. If rack mounted, slide the HP Server out from the rack until it stops. See “Accessing a Rack Mounted Server” on page 141.
Page 63: Understanding Leds And Hardware Errors
To determine the type of error you are experiencing, observe the LED activity as described below. For a full understanding and description of HP-UX 11i v2 hardware errors, read Interface Card OL* Support for HP-UX Servers and Workstations, Important Considerations, B2355-90804 at http://docs.hp.com.
Page 64 Installing Additional Components and Configuring Hot-Plug PCI-X 2. Hardware Operation Fault If the PCI-X card cannot be powered on during a hot-plug addition operation, the attention LED will turn steady-on and the power LED will go steady-off. CAUTION If your card will not power up, the power loss may be due to the existing PCI-X expansion cards using all the available power.
Page 65: Converting Scsi From Simplex To Duplex
The Windows operating system only supports duplex operation. Safety Information Follow the procedures listed below to ensure safe handling of components and to prevent harm to both you and the HP Server: • Use an antistatic wrist strap and a grounding mat, such as those included in the Electrically Conductive Field Service Grounding Kit (HP 9300-1155).
Page 66: Convert To Duplex
In simplex mode, both hard disk drives, slot 0 and slot 1, are driven by SCSI channel A. When the duplex board is installed, slot 1 hard disk drive is now driven by SCSI channel B. If HP-UX was previously installed and “whole disk vxfs” was not used, the system will no longer boot. Refer to the HP-UX Installation Guide for further information.
Page 67: Figure 4-19Installing The Duplex Board
Installing Additional Components and Configuring Converting SCSI From Simplex to Duplex • Align the bracket tabs with the slots on the side of the disk drive cage. • Press the bracket against the disk drive cage until the bracket locks into place. •...
Page 68: Figure 4-20Installing Scsi Cable B To The Scsi Backplane
Installing Additional Components and Configuring Converting SCSI From Simplex to Duplex • Plug the SCSI cable B connector into the SCSI connector located on the backplane next to the duplex board installed in the previous step. Figure 4-20Installing SCSI Cable B to the SCSI Backplane Step 4.
Page 69: Figure 4-21Installing Scsi Cable B To The Scsi Adapter Board
Installing Additional Components and Configuring Converting SCSI From Simplex to Duplex • Plug the SCSI cable B connector into the SCSI B channel connector located at the rear of the board. Figure 4-21Installing SCSI Cable B to the SCSI Adapter Board Chapter 4...
Page 70: Replacing The Removed Modules
1. Replace the processor extender board. Step 2. Replace the memory extender board. Step 3. Replace the front and top covers. Step 4. Replace the front bezel. Step 5. If rack mounted, slide the HP Server back into the rack until it stops. Chapter 4...
Page 71: Core I/O Connections
— Connections to the LAN card include one 10/100/1000 Base-T LAN RJ45 connector. Management Processor (MP) The management processor is an independent support system for the server. It provides a way for you to connect to your HP Server and perform administration or monitoring tasks for the server hardware.
Page 72: Accessing The Management Processor
Installing Additional Components and Configuring Core I/O Connections Accessing the Management Processor You can connect to the management processor using the following methods: • The local serial port using a local terminal • The remote CSM port using external modem (dial-up) access, if remote modem access is configured •...
Page 73 Installing Additional Components and Configuring Core I/O Connections Network Access to the Management Processor By connecting the management processor LAN port to an active network, another host on the same subnet can set the management processor IP address via the ping command. After the IP address has been set, a telnet session can be established to configure additional parameters.
Page 74: Configuring Management Processor Lan Information
Installing Additional Components and Configuring Core I/O Connections Step 3. Log out using the X command (enter X at the MP> prompt) after returning to the MP Main Menu. Figure 4-22The MP Main Menu MP MAIN MENU: CO: Console VFP: Virtual Front Panel CM: Command Menu CL: Console Logs SL: Show Event Logs...
Page 75: Management Processor Commands
Installing Additional Components and Configuring Core I/O Connections Step 10. A new lc listing is displayed, including the values entered in the preceding steps. Verify that the desired values have been accepted. When prompted to enter a parameter for revision, Y to confirm, or Q to Quit, enter Y to confirm all parameters.
Page 76 Installing Additional Components and Configuring Core I/O Connections Table 4-8 Management Processor Commands and Descriptions (Continued) Command Description Configure serial port parameters Log a repair in the history buffer Display console history Certificate generator Return to redirected console mode Connect to another service processor Configure trace DATE Display date...
Page 77 Installing Additional Components and Configuring Core I/O Connections Table 4-8 Management Processor Commands and Descriptions (Continued) Command Description Show logs Security options and access control SYSREV Display all firmware revisions System status of processor modules Transfer of control-system reset through INIT signal Tell-send a message to other users User configuration Display software trace...
Page 78: Fibre Channel (Fc) Boot Configuration
The screen output shown in this procedure and the bold type that is selected in each of the steps is from a hypothetical test setup only; your screen output will show the actual configuration of your own hp Integrity rx4640 Server.
Page 79 Installing Additional Components and Configuring Fibre Channel (FC) Boot Configuration 3C 00000010 D - - - Platform Console Management Driver ConPlatform 3D 00000010 B - - 2 Console Splitter Driver ConSplitter 3E 00000010 B - - 2 Console Splitter Driver ConSplitter 3F 00000010 B - - 2 Console Splitter Driver...
Page 80 Installing Additional Components and Configuring Fibre Channel (FC) Boot Configuration 0 : Enumerate all Fibre Channel boot devices in the boot option list 1 : Enumerate all Fibre Channel devices Q : exit with no change Policy > 1 Drv[2A] Ctrl[2C] Lang[eng] - Options set.
Page 81 Installing Additional Components and Configuring Fibre Channel (FC) Boot Configuration blkB : Acpi(HWP0002,500)/Pci(2|0)/Fibre(WWN21000020375AE714,Lun0)/HD(Part1,Si gF7D00000) blkC : Acpi(HWP0002,500)/Pci(2|0)/Fibre(WWN21000020375AE714,Lun0)/HD(Part2,Si gF7D00000) blkD : Acpi(HWP0002,500)/Pci(2|0)/Fibre(WWN21000020375A5E5B,Lun0) blkE : Acpi(HWP0002,500)/Pci(2|0)/Fibre(WWN21000020375A5E5B,Lun0)/HD(Part1,Si g7D930000) blkF : Acpi(HWP0002,500)/Pci(2|0)/Fibre(WWN21000020375A5E5B,Lun0)/HD(Part2,Si g7D930000) blk10 : Acpi(HWP0002,500)/Pci(2|0)/Fibre(WWN210000203760083D,Lun0) blk11 : Acpi(HWP0002,500)/Pci(2|0)/Fibre(WWN21000020370FC9C0,Lun0) blk12 : Acpi(HWP0002,500)/Pci(2|0)/Fibre(WWN2100002037600863,Lun0) blk13 : Acpi(HWP0002,500)/Pci(2|0)/Fibre(WWN21000020375A61C4,Lun0) blk14 : Acpi(HWP0002,500)/Pci(2|0)/Fibre(WWN21000020375AE6C1,Lun0) blk15 : Acpi(HWP0002,500)/Pci(2|0)/Fibre(WWN21000020375A6215,Lun0) blk16 : Acpi(HWP0002,600)/Pci(1|0)/Scsi(Pun4,Lun0)
Page 82 Installing Additional Components and Configuring Fibre Channel (FC) Boot Configuration EFI Boot Maintenance Manager ver 1.10 [14.61] Main Menu. Select an Operation Boot from a File Add a Boot Option Delete Boot Option(s) Change Boot Order Manage BootNext setting Set Auto Boot TimeOut Select Active Console Output Devices Select Active Console Input Devices Select Active Standard Error DevicesCold Reset...
Page 83 4,096 HPUX 04/15/03 11:25p <DIR> 4,096 Intel_Firmware 04/15/03 11:25p <DIR> 4,096 DIAG 04/15/03 11:25p <DIR> 4,096 HP 04/15/03 11:25p <DIR> 4,096 TOOLS Exit EFI Boot Maintenance Manager ver 1.10 [14.61] Select file or change to new directory: 04/15/03 11:25p <DIR>...
Page 84 Installing Additional Components and Configuring Fibre Channel (FC) Boot Configuration System Configuration Menu Use ^ and v to change option(s). Use Enter to select an option Chapter 4...
Page 85: Booting The Server
Installing Additional Components and Configuring Booting the Server Booting the Server To boot the server, perform the following step. 1. Depress the power switch located to the left of the front panel LEDs. NOTE If the front bezel is attached and in the closed position, you will need to open the small door on the front bezel to gain access to the power switch.
Page 86 Installing Additional Components and Configuring Booting the Server Chapter 4...
Page 87: Utilities
EFI and Pre-OS System Environment (POSSE) are similar. EFI is an Intel specification, whereas POSSE is the HP implementation that aids HP support. EFI consolidates boot utilities found in PA-RISC based systems, such as the Boot Console Handler (BCH), and platform firmware into a single platform firmware.
Page 88: Efi Commands
Exit—Returns control to the EFI boot manager main menu. This displays the active boot devices, including a possible integrated shell (if the implementation is so constructed). EFI Commands Table 5-1 lists EFI commands for the hp Integrity rx4640 Server. The equivalent BCH commands found in PA-RISC based systems are also listed. Table 5-1...
Page 89 Utilities Extensible Firmware Interface (EFI) Boot Manager Table 5-1 EFI Commands (Continued) BCH Command EFI Shell Command BCH Command Parameters Definition Equivalent EFI boot manager PAth [PRI|HAA|ALT|CON|KEY|<path>] Display or modify a path “change boot order” bcfg SEArch [ALL] Search for boot devices bcfg SEArch [DIsplay|IPL] [<path>]...
Page 90 Utilities Extensible Firmware Interface (EFI) Boot Manager Table 5-1 EFI Commands (Continued) BCH Command EFI Shell Command BCH Command Parameters Definition Equivalent info io Display firmware version for PDC, ICM, and complex LanAddress LanAddress Display core LAN station address info mem Memory Display memory information info cpu...
Page 91: Efi/Posse Commands
NOTE EFI and Pre-OS System Environment (POSSE) are similar. EFI is an Intel specification, whereas POSSE is the HP implementation that aids HP support. help Provides information on the EFI shell commands. It also has an additional feature to aid those familiar with the BCH menus to adjust to their equivalent functions in EFI.
Page 92: Baud
Utilities EFI/POSSE Commands Example 5-2 help configuration Command Shell> help configuration Configuration commands: cpuconfig -- Deconfigure or reconfigure cpus date -- Display or set date -- Display or set error level esiproc -- Make an ESI call errdump -- View/Clear logs info -- Display hardware information monarch...
Page 93: Boottest
Utilities EFI/POSSE Commands Syntax baud <index> <baudrate> Parameters <index> 0 through the total number of UARTS minus one <baudrate> baud rate. Operation This command is used to change the speed for a UART in the system. This command works for all UARTs visible to EFI/POSSE.
Page 94: Cpuconfig
Utilities EFI/POSSE Commands Example 5-5 boottest Command Shell> boottest BOOTTEST Settings Default Variable Selftest Setting ------------- ------------------------- booting_valid On (OS speedy boot aware) early_cpu Run this test late_cpu Run this test platform Run this test chipset Run this test io_hw Run this test mem_init Run this test...
Page 95: Default
Utilities EFI/POSSE Commands Example 5-8 cpuconfig 2 Command Shell> cpuconfig 2 off CPU will be deconfigured on next boot. Shell> cpuconfig PROCESSOR INFORMATION # of Family/ Logical Cache Cache Model Processor Slot CPUs Speed Size Size (hex.) State ------- --------- ---- ----- ------...
Page 96: Info
Utilities EFI/POSSE Commands info Allows the user to display most system information. Syntax info [ -b] [target] Parameters target: valid targets are: display everything display information on cpus cache display information on cache display information on memory display information on io boot display boot-related information chiprev...
Page 97 Utilities EFI/POSSE Commands BOOTABLE DEVICES Order Media Type Path ---- ---------- -------------------------------------------------------------------------------- HARDDRIVE Acpi(HWP0002,0)/Pci(2|0)/Scsi(Puno,Luno)/HD(Part1,Sig3D1F1 86A-846F-11D1-FB49BB94A768) HARDDRIVE Acpi(HWP0002,0)/Pci(2|0)/Scsi(Pun2,Luno)/HD(Part1,Sig965900000 CDROM Acpi(HWP0002,0)/Pci(2|1)/Scsi(Pun4,Luno)/CDROM(Entry0) HARDDRIVE Acpi(HWP0002,100)/Pci(1|0)/Pci(1|1)Scsi(Pun2,Luno)/HD(Part2,SigA45AC380-2588 -11D6-B48C-806D6172696F) HARDDRIVE Acpi(HWP0002,100)/Pci(1|0)/Pci(1|1)/Scsi(Pun2,Luno)/HD(Part2,Sig9C82CD80-70D 2-4E88-A374-B029EBF1D8E4) Vendor Device Slot Path ------ ------- ---- ------------- 0x103C 0x1290 Acpi(HWP0002,0)/Pci(1|0) 0x103C 0x1048 Acpi(HWP0002,0)/Pci(1|1) 0x1000 0x000B Acpi(HWP0002,0)/Pci(2|0) 0x1000...
Page 98 Utilities EFI/POSSE Commands POSSE Revision : 7.31 ACPI Revision : 7.41 BMC Revision : 7.31 IPMI Revision : 7.41 SMBIOS Revision : 7.31 Management Processor Revision : 7.41 WARNING AND STOP BOOT INFORMATION Warning [52] : A ROM revision is inconsistant with FIT or REVBLOCK CHIP REVISION INFORMATION : CHIP Logical...
Page 99: Info Io Command
Utilities EFI/POSSE Commands ------ ---------- ------ ----------- ------ ---------- ----- ------------- 256 MB Active 256 MB Active 256 MB Active 256 MB Active ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ----...
Page 100: Lanaddress
Utilities EFI/POSSE Commands chipset Run this test io_hw Run this test mem_init Run this test mem_test Run this test LAN AddressInformation: LAN Address Path ------------------- -------------- *Mac(00306E05B950) Acpi(HWP0002,100)/Pci(1|0)/Pci(4|0)/Mac(00306E05B950B) lanaddress Allows the user to display the core I/O MAC address. Syntax: lanaddress Parameters none...
Page 101: Pdt
Utilities EFI/POSSE Commands | Processor -----------------+----------- current status next boot status | To set the monarch processor to 1: fs0 :\ monarch 1 | Processor -----------------+----------- current status next boot status | Displays or clears the contents of the Page Deallocation Table. Syntax pdt (clear) Parameters...
Page 102 Utilities EFI/POSSE Commands Syntax sysmode <normal | admin| service> Parameters <normal> sets system mode to normal <admin> sets system mode to admin <service> sets system mode to service Operation If specified alone, sysmode displays the system mode. If a mode is specified as a parameter, then the system mode is changed. This new mode takes effect immediately.
Page 103: Specifying Scsi Parameters
1. At the EFI shell prompt, type this command to map the parameters for all PCI cards installed in the system: info io A list of all the devices that are installed in the hp Integrity rx4640 Server and managed by EFI drivers is displayed. The output may look like this:...
Page 104 Utilities Specifying SCSI Parameters • Vendor ID—shows the device’s vendor ID; for the SCSI board, this is the same for both channels. For all SCSI board HBAs, the ID is 0x1000. • Device ID—shows the device’s device ID; for the SCSI board, this is the same for both channels. For all SCSI board HBAs, the ID is 0x0021.
Page 105 Utilities Specifying SCSI Parameters In the above example, this SCSI board’s information is shown in bold, for highlighting purposes. You can tell the information is for this SCSI board because the path on the first line—Acpi(HWP0002,200)— is the HBA’s path from the information displayed by the info io command.
Page 106 Utilities Specifying SCSI Parameters Step 5. The EFI SCSI Setup Utility starts and its main menu is displayed, showing a list of all the EFI capable HBAs in the system. To move the cursor in the EFI SCSI Setup Utility, you can use these keys: ↑...
Page 107 Utilities Specifying SCSI Parameters • Format • Verify Changing any of these fields can cause unpredictable results. Step 7. You may display (and optionally change) any SCSI parameters listed below for this channel of this SCSI board, or restore its SCSI parameters to their default values. •...
Page 108: Management Processor
Utilities Management Processor Management Processor The management processor is an independent support system for the server. It provides a way for you to connect to a server and perform administration or monitoring tasks for the server hardware. The management processor controls power, reset, Transfer of Control (TOC) capabilities, provides console access, displays and records system events, and can display detailed information about the various internal subsystems.
Page 109: Management Processor Command Interface
Utilities Management Processor Command Interface Management Processor Command Interface Use the management processor menus and commands as needed. The login screen, which includes the Main Menu, is shown below. Main Menu commands (CO, VFP, CM, CL, CSP, SE, SL, HE, and X) can be entered after the MP prompt. Commands not displayed in the MP Main Menu can be accessed in command mode by first using the CM command at the MP prompt.
Page 110: Management Processor Commands
Utilities Management Processor Command Interface Management Processor Commands Table 5-3 Management Processor Commands and Descriptions Command Description Reset BMC passwords Configure asynch/serial ports Certificate generator View console log Select command mode Ctrl+B Return to MP main menu Select console mode Connect to service processor DATE Date display...
Page 111: Reset Bmc Passwords
TRANSMIT CONFIGURATION STRINGS: Disable this setting whenever the modem being used is not compatible with the supported modem (MT5634ZBA). IMPORTANT Do not mix HP and vt100 terminal types at the same time. Set up the remote serial port parameters as follows: •...
Page 112: Certificate Generate
Example 5-19 HP-UX Applications that care about the terminal type (install, SAM, vi, and so on) running on HP-UX use three methods to determine the terminal type: 1. The application takes the terminal information from the OS. This value is set in the CA command and takes effect for all MP ports.
Page 113: Date
2. In the DC command choose “Reset Security Configuration”. 3. Forgotten passwords can be reset by pressing the reset button on the back panel of your HP Server. See Figure 2-7 on page 22. After the MP reboots, the local console terminal displays a message for five seconds. Responding to this message in time will allow a local user to reset the passwords.
Page 114: Mp Firmware Update
Utilities Management Processor Command Interface MP Firmware Update FW: Activates MP firmware upgrade mode This command is available from either the LAN or local serial port. This command activates firmware upgrade mode, which loads new firmware through the MP LAN by FTP (which must be operational). An MP Reset is generated after the upgrade is complete.
Page 115: Lan Status
Utilities Management Processor Command Interface • Link State The MP Host Name set in this command is displayed at the MP command interface prompt. Typically the DNS name for the LAN IP is entered. This field can be programmed to any useful name or phrase. For clarity, it is useful to enter MP-on-SYSTEM as the MP Host name, so both names show up in the prompt (limit 19 characters, no spaces allowed.) The web access port number is also set by this command.
Page 116: Power Status
The MP regularly checks the activity of the session, closes the connection with the system, and, if the timeout period has elapsed, returns the port to mirroring. The timeout period is set with the IT command. On HP-UX, the SE command works on the local and remote ports.
Page 117: Security Options
Utilities Management Processor Command Interface • Current boot log—All events between “start of boot” and “boot complete” • Previous boot log—The events from the previous boot Reading the system event log turns off the attention LED. Accessing this log is the only way to turn off the attention LED when it is flashing and alerts have not been acknowledged at the alert display level.
Page 118: Firmware Revision Status
Utilities Management Processor Command Interface Firmware Revision Status SYSREV: Displays the revision status of firmware in the system processors This command displays the revision status of firmware in the system processors. System Status SS: Displays the status of the system processors The SS command displays the status of the system processors and which processor is the monarch.
Page 119: Exit From Mp
Utilities Management Processor Command Interface This command displays the login name and operating mode (Main Menu, command, and so on) of the connected console client users, and the port on which they are connected. For the LAN and WEB console clients the remote IP address is also displayed.
Page 120 Utilities Management Processor Command Interface Chapter 5...
Page 121 Utilities Management Processor Command Interface Chapter 5...
Page 122 Utilities Management Processor Command Interface Chapter 5...
Page 123: Troubleshooting
CAUTION Do not operate the HP Server for more than 10 minutes with any cover (including power supplies and disk drives) removed. Otherwise, damage to system components may result due to improper cooling airflow. However, you can safely remove a cover while the HP Server is running to remove and replace PCI hot-plug boards.
Page 124 Troubleshooting Troubleshooting Tips NOTE If multiple FRUs are identified as part of the solution, a fix cannot be guaranteed unless all identified failed FRUs are replaced. Step 5. There may be specific recovery procedures you need to perform to finish the repair. For example, if the display panel is replaced, you will need to restore customer-specific information.
Page 125: Possible Problems
Troubleshooting Possible Problems Possible Problems This section contains example HP Server problems and their possible solutions. The system will not power-up. Step 1. Review the installation procedures for the server. SeeChapter 4, “Installing Additional Components and Configuring.” Step 2. Check all power connection cables.
Page 126: The System Has Intermittent Failures
Possible Problems Step 11. Check the boot order with the SCSI configuration utility. Step 12. If there are no obvious errors, reflash the BMC firmware, Refer to the Utilities chapter in the hp Integrity rx4640 Operations and Maintenance Guide. Step 13. If the system will still not boot, it may be necessary to replace the base unit.
Page 127: Power Goes Off On The Server And Does Not Come Back On
Your hp Integrity rx4640 Server has LED indicators located on the front control panel and an internal QuickFind diagnostic panel that you can use to determine what repair action is required. For descriptions of all LEDs on your hp Integrity rx4640 Server see the hp Integrity rx4640 Operation and Maintenance Guide on the documentation CD included with your system.
Page 128: Front Control Panel Leds
Troubleshooting Troubleshooting Using LED Indicators Front Control Panel LEDs The front control panel LEDs show you the system status at a glance. If warning or attention lights are flashing, then you should to query the QuickFind diagnostic panel or management processor for further information. Figure 6-1 Front Control Panel System LED...
Page 129: Quickfind Diagnostic Panel Leds
Troubleshooting Troubleshooting Using LED Indicators QuickFind Diagnostic Panel LEDs The QuickFind diagnostic panel is located under the top cover and is attached to the top of the power supply cage. The following definitions describe the status of the various LEDs and what is wrong with the indicated component. Table 6-2 QuickFind Diagnostic Panel LED Definitions Item...
Page 130 Troubleshooting Troubleshooting Using LED Indicators Table 6-2 QuickFind Diagnostic Panel LED Definitions (Continued) Item LED 0 LED 1 LED 2 LED3 Details Check Event An event has occurred that requires attention. Figure 6-2 QuickFind Diagnostic Label Chapter 6...
Page 131: I/O Baseboard Led Indicators
Troubleshooting Troubleshooting Using LED Indicators I/O Baseboard LED Indicators Various LEDs, sensors, and reset or attention buttons are found on the I/O baseboard. Figure 6-3 I/O Baseboard LEDs, Buttons and Sensors Battery 3.3VSB Power Reset Button 12V VRM LED PCI Attention LED 6X PCI Attention Button (Doorbell)
Page 132: Troubleshooting Using Online Support Tools
MP Soft Reset Button Press Resets the management processors values. Troubleshooting Using Online Support Tools The following online support tools are available from the HP-UX environment. Support Tools Manager Support Tools Manager (STM) is available in three user interfaces: •...
Page 133: Event Monitoring Service
Instant Support Enterprise Edition (ISEE) ISEE is a remote monitoring software package that can operate on your hp Integrity rx4640. It can deliver, via the Internet, remote system monitoring and secure remote access from your machine to HP support engineers. It places a MAP (script) on your machine that can be turned on by HP support to gather system information.
Page 134: Troubleshooting Using Offline Support Tools
3. Determine the file system that represents the CD and enter the appropriate command to access the CD. e-Diagtools e-Diagtools is used to evaluate the hardware integrity of your HP Server. To access e-Diagtools from the IPF Offline Diagnostics CD, perform the following steps: Step 1.
Page 135: Management Processor (Mp) Event Logs
Troubleshooting Troubleshooting Using Offline Support Tools ****** use of this program. ****** ****** ****** ****** Version B.00.10 ****** ****** SysLib Version B.00.06 ****** ****** Mapfile Version B.01.05 ****** ****** ****** *************************************************************************** Type HELP for command information. ODE> ls Modules on this boot media are: filename type size...
Page 136: Other Event Logs And General Diagnostic Tools
Some failures result in I/O path logging. These paths help to indicate the source of the error and may be included in the error message or logged into console or event logs. The following table describes the disk drive and PCI slot paths for your HP Server.
Page 137: Hypothetical Troubleshooting Scenario
If the LED is the system alert on the control console, analyze the last error logged by the management processor. 3. At this point you will probably know which component of your HP Server needs attention. For example, if the symptom was “System will not power up,”...
Page 138 Troubleshooting Troubleshooting Using Offline Support Tools Chapter 6...
Page 139 Troubleshooting Troubleshooting Using Offline Support Tools Chapter 6...
Page 140 Troubleshooting Troubleshooting Using Offline Support Tools Chapter 6...
Page 141: Removing And Replacing Components
Removing and Replacing Components Safety Information Follow the procedures listed below to ensure safe handling of components and to prevent harm to both you and the HP Server: • Use an antistatic wrist strap and a grounding mat, such as those included in the Electrically Conductive Field Service Grounding Kit (HP 9300-1155).
Page 142: Insert The Server Into The Rack
Accessing a Pedestal Mounted Server The hp Integrity rx4640 Server is also designed to be pedestal mounted. You do not need to remove the pedestal from the HP Server to gain access to internal components. The front bezel, front cover, and top cover may be removed with the pedestal attached to the HP Server.
Page 143: Figure 7-2 Pedestal Mounted Hp Integrity Rx4640 Server
Accessing a Pedestal Mounted Server WARNING Ensure that the HP Server is properly grounded when performing remove-and-replace procedures. Use an antistatic wrist strap and grounding mat similar to those found in the HP Electrically Conductive Field Service Kit. Figure 7-2...
Page 144: Front Bezel
Removing and Replacing Components Front Bezel Front Bezel The server does not have to be turned off to remove the front bezel. Opening the control panel door provides access to the following components: • Power switch • System LEDs Figure 7-3 Removing and Replacing the Front Bezel Removing the Front Bezel To remove the front bezel, perform the following steps:...
Page 145: Front And Top Covers
Removing the Front Cover To remove the front cover, perform the following steps: Step 1. If rack mounted, slide the HP Server out from the rack until it stops. See “Accessing a Rack Mounted Server” on page 141. Step 2. Remove the front bezel. See “Front Bezel” on page 144.
Page 146: Replacing The Front Cover
Removing and Replacing Components Front and Top Covers Replacing the Front Cover To replace the front cover, perform the following steps: Step 1. Align the tabs at the rear of the front cover with the corresponding slots in the chassis and fully seat the tabs into the slots.
Page 147: Removing The Top Cover
Removing the Top Cover To remove the top cover, perform the following steps: Step 1. If rack mounted, slide the HP Server out from the rack until it stops. See “Accessing a Rack Mounted Server” on page 141. Chapter 7...
Page 148: Replacing The Top Cover
1. Align the tabs at the rear of the top cover with the corresponding slots in the chassis, fully seat the tabs into the slots, and push forward until it seats. Step 2. Using a torx T15 driver, tighten the two thumbscrews securely. Step 3. If rack mounted, slide the HP Server into the rack until it stops. Chapter 7...
Page 149: System Battery
The system battery may be replaced by removing the top cover and accessing the I/O baseboard. To remove and replace the system battery, perform the following steps: Step 1. If rack mounted, slide the HP Server out from the rack until it stops. See “Accessing a Rack Mounted Server” on page 141. Step 2.
Page 150: Figure 7-6 Battery Location On I/O Baseboard
Removing and Replacing Components System Battery Step 8. If rack mounted, slide the HP Server all the way in until it stops. Figure 7-6 Battery Location on I/O Baseboard Battery Chapter 7...
Page 151: Memory Extender Board
Removing a Memory Extender Board To remove a memory extender board, perform the following steps: Step 1. If rack mounted, slide the HP Server out from the rack until it stops. See “Accessing a Rack Mounted Server” on page 141. NOTE If desired, the memory extender board may be removed without removing the HP Server from the rack.
Page 152: Figure 7-7 Memory Extender Board Latches
Removing and Replacing Components Memory Extender Board Step 5. Pull on the extraction levers to unplug the memory extender board from the socket located on the midplane riser board and remove the memory extender board from the chassis. Figure 7-7 Memory Extender Board Latches Chapter 7...
Page 153: Replacing A Memory Extender Board
4. Push the extraction levers inward to the locked position in order to plug in the memory extender board into the midplane riser board. Step 5. Replace the front cover. Step 6. Replace the front bezel. Step 7. If rack mounted, slide the HP Server into the rack until it stops. Chapter 7...
Page 154: System Memory Dimms
Removing System Memory DIMMs To remove system memory, perform the following steps: Step 1. If rack mounted, slide the HP Server out from the rack until it stops. See “Accessing a Rack Mounted Server” on page 141. NOTE If desired, the processor extender board may be removed without removing the HP Server from the rack.
Page 155 Removing and Replacing Components System Memory DIMMs Supported DIMM Sizes Supported DIMM sizes are 256MB, 512MB, 1GB, 2GB. Dissimilar DIMM sizes may be used across the entire extender board but all four DIMMs in each quad must match. For cooling purposes, DIMM fillers must be used in some unused slots. DIMM Slot Fillers Both the sixteen and thirty-two DIMM extender boards have DIMM slot filler boards placed over all unfilled DIMM slots.
Page 156 Removing and Replacing Components System Memory DIMMs NOTE One DIMM filler board covers two adjacent DIMM slots. As a general rule, only remove DIMM slot fillers as you add memory and the correct configuration will always remain. Table 7-1 DIMM Filler Requirements for 16 DIMM Extender Board 16 DIMM Extender Board DIMMs Loaded Fillers Required...
Page 157 Removing and Replacing Components System Memory DIMMs Table 7-2 DIMM Filler Requirements for 32 DIMM Extender Board (Continued) 32 DIMM Extender Board DIMMs Loaded Fillers required 12 DIMMs in quads 0, 1, and 2 8 fillers total: 2 fillers in quads 4, 5, 6, and 7 (quad 3 remains unfilled) 16 DIMMs in quads 0, 1, 2, and 3 8 fillers total:...
Page 158: Figure 7-9 16 Dimm Extender Board Slot Ids
Removing and Replacing Components System Memory DIMMs Figure 7-9 16 DIMM Extender Board Slot IDs Figure 7-10 32 DIMM Extender Board Slot IDs Installing DIMMs To install DIMMs, perform the following steps: Step 1. Align the DIMM with the socket located on the memory extender board. Step 2.
Page 159: Figure 7-11 Inserting Dimm Into Extender Board Slot
Removing and Replacing Components System Memory DIMMs Step 5. Replace the front bezel. Step 6. If rack mounted, slide the HP Server into the rack until it stops. Figure 7-11 Inserting DIMM into Extender Board Slot Chapter 7...
Page 160: Processor Extender Board
Removing the Processor Extender Board To remove the processor extender board, perform the following steps: Step 1. If rack mounted, slide the HP Server out from the rack until it stops. See “Accessing a Rack Mounted Server” on page 141. NOTE If desired, the processor extender board may be removed without removing the HP Server from the rack.
Page 161: Replacing The Processor Extender Board
4. Push the extraction levers inward to the locked position in order to fully seat the processor extender board into the socket on the midplane riser board. Step 5. Replace the front cover. Step 6. Replace the front bezel. Step 7. If rack mounted, slide the HP Server into the rack until it stops. Chapter 7...
Page 162: Processors
Removing a Processor To remove a processor on the processor extender board, perform the following steps: Step 1. If rack mounted, slide the HP Server out from the rack until it stops. See “Accessing a Rack Mounted Server” on page 141. Step 2.
Page 163: Replacing A Processor
Prior to installing a processor into your system, read the following instructions carefully and refer to Figure 7-15, “Installing Processor on Extender Board,” for a complete understanding of this process. Step 1. If rack mounted, slide the HP Server out from the rack until it stops. See “Accessing a Rack Mounted Server” on page 141. Step 2.
Page 164: Figure 7-13 Processor Cable Placed Correctly
Removing and Replacing Components Processors CAUTION When rotating the locking cam, hold the palm of your hand on top of the assembly and exert light pressure. This ensures that the assembly stays flush and level to the socket while it is being tightened.
Page 165 Removing and Replacing Components Processors CAUTION Do not overtighten the 6 shoulder screws—they may shear off if overtightened. Stop tightening the shoulder screws when you feel them just bottom out. Chapter 7...
Page 166: Figure 7-15. Installing Processor On Extender Board
Removing and Replacing Components Processors Figure 7-15 Installing Processor on Extender Board Tightening sequence for 6-shoulder screws is: AB371A or AB372A: 1,2,3,4,5,6 AB373A: 3.4,1,2,5,6 DO NOT OVERTIGHTEN! Sequencer Torx-T15 Shoulder Use supplied screws wrench for tightening shoulder screws and thumbscrews 2.5MM Allen Power cable protected by plastic sleeve...
Page 167: Hot-Swap Chassis Fan Unit
Hot-Swap Chassis Fan Unit There are three hot-swap chassis fan units in the HP Server. Fan units 0, 1, and 2 are in the center of the chassis spanning the full chassis width. Fan units 0 and 1 are interchangeable and are in the left and center positions. Fan unit 2 is smaller and only fits into the right-most position (behind the power supply).
Page 168: Removing A Hot-Swap Chassis Fan Unit
Hot-Swap I/O Chassis Fans Removal and Replacement To remove a hot-swap chassis fan unit, perform the following steps: Step 1. If rack mounted, slide the HP Server out from the rack until it stops. See “Accessing a Rack Mounted Server” on page 141. Step 2.
Page 169: Replacing A Hot-Swap Chassis Fan Unit
Removing and Replacing Components Hot-Swap Chassis Fan Unit NOTE When one fan unit is removed from the server, the remaining fan units operate at full speed for two minutes. After two minutes a “soft-shutdown” will occur. Figure 7-17 Hot-Swap Power Supply Chassis Fan Removal and Replacement Replacing a Hot-Swap Chassis Fan Unit To replace a hot-swap chassis fan unit, perform the following steps: Step...
Page 170 When the fan is functioning normally, the LED is off. • When the fan fails, the LED is lit. Step 4. Replace the top cover. Step 5. If rack mounted, slide the HP Server into the rack until it stops. Chapter 7...
Page 171: I/O Baseboard Assembly
Removing the I/O Baseboard Assembly To remove the I/O baseboard assembly, perform the following steps: Step 1. If rack mounted, slide the HP Server out from the rack until it stops. See “Accessing a Rack Mounted Server” on page 141. Step 2.
Page 172: Figure 7-18 I/O Board Locking Lever
Removing and Replacing Components I/O Baseboard Assembly NOTE The I/O baseboard assembly is large, so be careful when lifting it out of the server chassis. Figure 7-18 I/O Board Locking Lever OPEN CLOSE Chapter 7...
Page 173: Replacing The I/O Baseboard Assembly
Removing and Replacing Components I/O Baseboard Assembly Figure 7-19 I/O Baseboard Replacing the I/O baseboard Assembly NOTE The I/O baseboard is large, so use care when sliding it into the server chassis. To replace the I/O baseboard assembly, perform the following steps: Chapter 7...
Page 174: Figure 7-20I/O Baseboard Select Switches
Removing and Replacing Components I/O Baseboard Assembly Step 1. Set the I/O baseboard select switches as shown in Figure 7-20I/O Baseboard Select Switches Select switches Step 2. Align the I/O baseboard assembly rails with the chassis slots and slide the assembly into the chassis until it stops against the midplane riser board socket.
Page 175 Step 8. Replace the front bezel. Step 9. If rack mounted, slide the HP Server into the rack until it stops. Step 10. Power up and boot to EFI. Step 11. Respond YES to prompts regarding copying information onto the new board.
Page 176: Hot-Plug Pci-X
CAUTION A special OL-R requirement for HP-UX 11i v2 is that the card to be inserted (replaced) must be exactly the same as the removed card. This is also known as like-for-like replacement.
Page 177: Pci-X Hardware And Software Interfaces
At this time Linux Red Hat Advanced Server 2.1 does not support hot-plug PCI-X technology. Future releases will support hot-plug PCI-X technology. The following table shows hot-plug operations that are available in HP-UX 11i v2, Windows Server 2003 Enterprise Edition, and Linux Red Hat Advanced Server 2.1 operating systems.
Page 178: Pci-X Slot Locations And Configurations
Web Interface, B2355-90804 at http://docs.hp.com. PCI-X Slot Locations and Configurations PCI-X slots are numbered from 1 through 8 in your HP Server. See Figure 7-21, “Slot ID Numbering.” The following describes configuration requirements for slots 1 through 8: • PCI slots 1 and 2 are dedicated for use by the core I/O cards—SCSI HBA card in slot 1 and Gigabit Ethernet LAN card in slot 2.
Page 179 Removing and Replacing Components Hot-Plug PCI-X NOTE If the system is rebooted in the new configuration, then both cards will initialize to run at 33 MHz. This is because the system firmware can only change the bus capability from 66 MHz down to 33 MHz.
Page 180 CAUTION Do not use more than 3 RAID cards in any of the slots on your hp Integrity rx4640 Server. System power limitations restrict the use of more than 3 RAID cards per system.
Page 181: Hot-Plug Operation Procedures
Before installing a PCI-X card, ensure that the proper drivers for that PCI-X card are installed. To add a PCI-X card into an empty slot, perform the following steps: Step 1. If rack mounted, slide the HP Server out from the rack until it stops. See “Accessing a Rack Mounted Server” on page 141. Step 2.
Page 182 Removing and Replacing Components Hot-Plug PCI-X NOTE After pushing the attention button, you have 5 seconds to cancel the operation by pushing the attention button again. Step 9. Replace the top cover. Chapter 7...
Page 183: Figure 7-22Pci-X Olx Divider Layout
Removing and Replacing Components Hot-Plug PCI-X Step 10. Push the HP Server all the way back into the rack until it stops. Figure 7-22PCI-X OLX Divider Layout PCI-X card latch closed position PCI-X card latch open position Manual retention latch—closed Manual retention latch—open...
Page 184: Figure 7-23 Inserting Pci-X Card
Online Deletion (OL-D) To delete a PCI-X card from an occupied slot, perform the following steps: Step 1. If rack mounted, slide the HP Server out from the rack until it stops. See “Accessing a Rack Mounted Server” on page 141. Step 2.
Page 185 To remove and replace a PCI-X card into a populated slot, perform the following steps: Step 1. If rack mounted, slide the HP Server out from the rack until it stops. See “Accessing a Rack Mounted Server” on page 141.
Page 186: Understanding Leds And Hardware Errors
To determine the type of error you are experiencing, observe the LED activity as described below. For a full understanding and description of HP-UX 11i v2 hardware errors, read Interface Card OL* Support for HP-UX Servers and Workstations, Important Considerations, B2355-90804 at http://docs.hp.com.
Page 187 Removing and Replacing Components Hot-Plug PCI-X NOTE After pushing the attention button, ensure that you wait the full duration of the 5 second operation cancellation window before taking further action. 2. Hardware Operation Fault If the PCI-X card cannot be powered on during a hot-plug addition operation, the attention LED will turn steady-on and the power LED will go steady-off.
Page 188: Olx Dividers
Removing and Replacing Components OLX Dividers OLX Dividers OLX dividers are located on the I/O baseboard, between the PCI cards. Six OLX dividers provide short circuit protection to the hot-plug PCI accessory boards by preventing inadvertent contact between boards during the replacement or addition of a board.
Page 189: Figure 7-24 Olx Divider Removal And Replacement
Removing and Replacing Components OLX Dividers CAUTION Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD safety precautions could result in damage to the server. Figure 7-24 OLX Divider Removal and Replacement Manual retention latch Locking tabs Chapter 7...
Page 190: Figure 7-25 Olx Divider Latch
Removing and Replacing Components OLX Dividers Figure 7-25 OLX Divider Latch CLOSED OPEN Chapter 7...
Page 191: Removing An Olx Divider
OLX divider, and then replacing the rack back on the I/O baseboard. The OLX divider rack is attached to the I/O baseboard with 4 torx T15 fasteners. Step 1. If rack mounted, slide the HP Server out from the rack until it stops. See “Accessing a Rack Mounted Server” on page 141. Step 2.
Page 192: Voltage Regulator Modules (Vrm)
Removing and Replacing Components Voltage Regulator Modules (VRM) Voltage Regulator Modules (VRM) The server contains 3 VRMs that are located on I/O baseboard. Each is labeled with one of the following voltages: • 3.3 Volts • 5.0 Volts • 12.0 Volts CAUTION VRMs must be inserted into the slot with the corresponding voltage.
Page 193: Removing A Voltage Regulator Module (Vrm)
Removing and Replacing Components Voltage Regulator Modules (VRM) CAUTION Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD safety precautions could result in damage to the server. Figure 7-26 VRM Board Remove and Replace 12V VRM 3.3V VRM 5V VRM Removing a Voltage Regulator Module (VRM)
Page 194 Removing and Replacing Components Voltage Regulator Modules (VRM) Step 1. Push the VRM straight into the slot until it stops, then push in the two locking tabs on either side of the slot to lock the VRM into position. CAUTION Ensure that the VRM and slot voltages match up and also check that the heatsink on the VRM faces the PCI card rack after installation.
Page 195: Hot-Plug Disk Drives
Replacing a Hot-Plug Disk Drive One additional hot-plug disk drive may be added to your HP Server in slot 2. Always use low profile disk drives (1.0” height) in your hp Integrity rx4640. See Figure 7-27, “Disk Drive Installation in Slots 1 and 2.”...
Page 196 Removing and Replacing Components Hot-Plug Disk Drives Step 3. The hot-plug disk drive is now correctly installed. Figure 7-27 Disk Drive Installation in Slots 1 and 2 Slot 2-SCSI ID 1 Slot 1-SCSI ID 0 Figure 7-28 Disk Drive Installation in Slot 2 Chapter 7...
Page 197 Removing and Replacing Components Hot-Plug Disk Drives Figure 7-29 Volume Filler Installation in Slot 2 Chapter 7...
Page 198: Scsi Backplane Board
Failure to observe this warning could result in personal injury or damage to equipment. CAUTION Failure to properly complete the steps in this procedure will result in erratic system behavior or system failure. For assistance with this procedure contact your local HP Authorized Service Provider. Chapter 7...
Page 199: Removing The Scsi Backplane
Removing the SCSI Backplane To remove the SCSI backplane, perform the following steps: Step 1. If rack mounted, slide the HP Server out from the rack until it stops. See “Accessing a Rack Mounted Server” on page 141. Step 2. Remove the front bezel. See “Front Bezel” on page 144.
Page 200: Replacing The Scsi Backplane
5. Replace the processor extender board. Step 6. Replace the memory extender board. Step 7. Replace the front cover. Step 8. Replace the front bezel. Step 9. If rack mounted, slide the HP Server back into the rack until it stops. Chapter 7...
Page 201: Midplane Riser Board
Removing the Midplane Riser Board To remove the midplane riser board, perform the following steps: Step 1. If rack mounted, slide the HP Server out from the rack until it stops. See “Accessing a Rack Mounted Server” on page 141. Step 2.
Page 202: Replacing The Midplane Riser Board
Removing and Replacing Components Midplane Riser Board Step 13. Grasp the top edge of the midplane riser board and lift straight up to release it from the keyway slots on the chassis. Then pull straight out and up to remove the midplane riser board from the chassis. Figure 7-31 Midplane Riser Board Attaching screw...
Page 203 9. Replace the processor extender board. Step 10. Replace the memory extender board. Step 11. Replace the front and top covers. Step 12. Replace the front bezel. Step 13. If rack mounted, slide the HP Server back into the rack until it stops. Chapter 7...
Page 204: Hot-Swap Power Supplies
Be careful when removing the hot-swap power supply. It is heavier than it appears. Step 1. If rack mounted, slide the HP Server back out of the rack until it stops. See “Accessing a Rack Mounted Server” on page 141.
Page 205: Replacing A Hot-Swap Power Supply
Step 3. Apply power to the new PSU and the LED should immediately turn on. Step 4. If rack mounted, slide the HP Server back into the rack until it stops. Figure 7-32 Hot-Swap Power Supply Removal and Replacement Chapter 7...
Page 206: Power Distribution Board
Failure to properly complete the steps in this procedure will result in erratic system behavior or system failure. For assistance with this procedure contact your local HP Authorized Service Provider. Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD safety precautions could result in damage to the server.
Page 207: Removing The Power Distribution Board
Removing the Power Distribution Board To remove the power distribution board, perform the following steps: Step 1. If rack mounted, slide the HP Server out from the rack until it stops. See “Accessing a Rack Mounted Server” on page 141. Step 2.
Page 208: Dvd Drive
Removing and Replacing Components DVD Drive DVD Drive The DVD drive is located on the front of the HP Server. WARNING Ensure that the system is powered down and all power sources have been disconnected from the server prior to removing or replacing a DVD drive.
Page 209: Removing A Dvd Drive
Removing and Replacing Components DVD Drive Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD safety precautions could result in damage to the server. Figure 7-34 DVD Drive Removal and Replacement Removing a DVD Drive To remove a DVD drive, perform the following steps: Step 1.
Page 210 Removing and Replacing Components DVD Drive Step 3. Replace the front bezel. Chapter 7...
Page 211: Dvd I/O Board
Failure to observe this warning could result in personal injury or damage to equipment. CAUTION Failure to properly complete the steps in this procedure will result in erratic system behavior or system failure. For assistance with this procedure contact your local HP Authorized Service Provider. Chapter 7...
Page 212: Removing A Dvd I/O Board
Removing a DVD I/O Board To remove a DVD I/O board, perform the following steps: Step 1. If rack mounted, slide the HP Server out from the rack until it stops. See “Accessing a Rack Mounted Server” on page 141. Step 2.
Page 213: Replacing A Dvd I/O Board
4. Replace the processor extender board. Step 5. Replace the memory extender board. Step 6. Replace the front and top covers. Step 7. Replace the front bezel. Step 8. If rack mounted, slide the HP Server into the rack until it stops. Chapter 7...
Page 214: Display Board
Failure to observe this warning could result in personal injury or damage to equipment. CAUTION Failure to properly complete the steps in this procedure will result in erratic system behavior or system failure. For assistance with this procedure contact your local HP Authorized Service Provider. Chapter 7...
Page 215 Removing and Replacing Components Display Board Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD safety precautions could result in damage to the server. Chapter 7...
Page 216: Figure 7-36 Display Board Removal And Replacement
Removing and Replacing Components Display Board Figure 7-36 Display Board Removal and Replacement Chapter 7...
Page 217: Removing The Display Board
Removing the Display Board To remove the display board, perform the following steps: Step 1. If rack mounted, slide the HP Server out from the rack until it stops. See “Accessing a Rack Mounted Server” on page 141. Step 2. Remove the front bezel. See “Front Bezel” on page 144.
Page 218: Quickfind Diagnostic Board
Failure to observe this warning could result in personal injury or damage to equipment. CAUTION Failure to properly complete the steps in this procedure will result in erratic system behavior or system failure. For assistance with this procedure contact your local HP Authorized Service Provider. Chapter 7...
Page 219: Removing The Quickfind Diagnostic Board
Removing the QuickFind Diagnostic Board To remove the QuickFind diagnostic board, perform the following steps: Step 1. If rack mounted, slide the HP Server out from the rack until it stops. See “Accessing a Rack Mounted Server” on page 141. Step 2.
Page 220: Replacing The Quickfind Diagnostic Board
Step 3. Turn the assembly over and snap into place on top of the power supply cage. Step 4. Replace the top cover. Step 5. If rack mounted, slide the HP Server into the rack until it stops. Chapter 7...
Page 221 Removing and Replacing Components QuickFind Diagnostic Board Chapter 7...
Page 222 Removing and Replacing Components QuickFind Diagnostic Board Chapter 7...
Page 223: Parts Information
Parts Information Field Replaceable Parts (FRU) List The items in this list and the corresponding item numbers are the Field replaceable Units (FRUs) for the hp Integrity rx4640 Server. NOTE The item numbers listed below are used with the part illustrations in order to identify the nomenclature of the part.
Page 224 A6961-04028 None Processors A7159-04001 1.3GHz Itanium 2 CPU A7159-67001 A7159-69001 A7158-04001 1.5GHz Itanium 2 CPU A7158-67001 A7158-69001 A9767-04013 hp mx2 dual processor module A6797AX A9730-69001 Miscellaneous 0950-4428 Power Supply A6961-67016 None 0950-4419 DC-DC Converter (VRM 3.3V) A6961-67017 None Chapter 8...
Page 225 Parts Information Field Replaceable Parts (FRU) List Table 8-1 Field Replaceable Parts (FRU) List (Continued) Part Number Part Number Item No. Description Replacement Exchange 0950-4418 DC-DC Converter (VRM 5.0V) A6961-67018 None 0950-4417 DC-DC Converter (VRM 12.0V) A6961-67019 None A6961-04047 PCI Card Divider (doorbell and latch included) A6961-67020 None A6961-40021...
Page 226 Parts Information Field Replaceable Parts (FRU) List Chapter 8...
Page 227: Specifications
Specifications Introduction This chapter provides the power requirements, operating conditions (environmental requirements), physical requirements, hardware specifications, and video resolutions of the hp Integrity rx4640. The following tables provide the specifications required for normal operation of the hp Integrity rx4640. NOTE The specifications and requirements for the power supply and environment can vary if you install a mass storage device in the server that has more stringent environmental limits than required for the HP Server.
Page 228: Dimensions And Weights
Specifications Dimensions and Weights Dimensions and Weights This section provides dimensions and weights of hp Integrity rx4640 Server components. Server Component Dimensions Table 9-2 Server Component Dimensions Dimension Value Height 6.87 in. (17.46 cm) Width 17.32 in. (44 cm) Depth 27.1 in.
Page 229 Specifications Dimensions and Weights Chapter 9...
Page 230 Specifications Dimensions and Weights Chapter 9...
Page 231: Index
PCI-X controller handle, determining Hot-Plug disk drives EFI-capable devices and controller handles, displaying LEDs Dimensions remove and replace hp Integrity rx4640 Hot-Swap power supplies DIMMs remove and replace remove and replace slot fillers Disk drives, Hot-Plug installing I/O, core...
Page 232 Index Power supply status SCSI backplane board remove and replace Management processor duplex, converting to accessing setup utility commands simplex to duplex configuring for LAN simplex, converting from LEDs specifying parameters network access SCSI adapter terminal access to path Memory DIMMs determining with info command installing Service Tools...

HP Integrity rx4640 Operation And Maintenance Manual

1 About this Document

2 Controls, Ports, and Indicators

3 External Connectors

4 Installing Additional Components and Configuring

5 Utilities

6 Troubleshooting

7 Removing and Replacing Components

8 Parts Information

9 Specifications

Index

Quick Links

Troubleshooting

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Summary of Contents for HP Integrity rx4640